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Changing EL at Fotolia

Started by boatman, October 20, 2008, 09:16

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boatman

I want to put up the price of EL's on all of my portfolio.
Is it possible to change all of them at once, or will I have to go and edit each photo in turn?
I couldn't see any way to batch change them on the site, but I might have missed something.
Thanks.

phildate

Just email support and they will do it for you - normally takes a few days

boatman


leaf

Quote from: phildate on October 20, 2008, 09:25
Just email support and they will do it for you - normally takes a few days

yep, I concur.  The last two times i changed membership levels I raised my prices - sent site message and it was changed quick and easy.

boatman

Thanks Leaf and phildate, I'll send them a site mail today.

boatman

I'm with the UK site, and sent a site mail asking for the change to the EL price. They changed them all for me and sent me an email informing me it was done in about 8 hours, so I'm very pleased with the quick response.
It's nice to have something nice to say about them ;D
Lets hope I get a few EL's now.

stokfoto

so,I was the unlucky one then.I contacted them for the same reason they e-mailed me back saying my earnings currency was already USD ??? ??? ??? ??? ???
so I gave up!I change the prices manually if I spot a lower priced image from time to time.