I can understand, even if not agree, support not acting in some rejections, but this is simply ridiculous. 

Regards,
Adelaide

Hi Lisa,

I think I would be inclined to send them back a third time and this time add those releases. Ms. Cabbage Head, Mr. Tomato, The Onion twins, Susan and Sally. See if that works and get back to us. I am a bit concerned it might actually work.

Best,
AVAVA

model release for vegies??...sheesh!! what next?

The tablet thingy was terrible in the begining but after forcing myself to work with it, I couldn't imagine editing without it now. It makes things a lot easier once you feel comfortable with it.

Quote from: AVAVA on November 29, 2008, 19:42

I think I would be inclined to send them back a third time and this time add those releases. Ms. Cabbage Head, Mr. Tomato, The Onion twins, Susan and Sally. See if that works and get back to us. I am a bit concerned it might actually work.

ROFL!  Now that is a solution that wouldn't have occurred to me. 

Or upload an image of your middle finger with a model release.

Quote from: PaulieWalnuts on November 29, 2008, 20:40
Or upload an image of your middle finger with a model release.

LOL!  Spoken just like your namesake

I'm lucky that they like renders and illustrations. Just checked my acceptance rate and couldn't find a rejected image in the first three pages (50 images per page ).

Quote from: Shutterscript on August 28, 2008, 21:38
I recently started uploading my work to microstock sites and became very perplexed with Fotolia.  I submitted 10 photos to Shutterstock as part of my application and 9/10 were accepted.  I submitted the same 10 to Fotolia and only 1 was accepted.  Not only were 9/10 rejected at Fotolia, but they were rejected within 5 minutes of their submission.  I'm not sure what's going on here, but I'm considering terminating my account with Fotolia rather than continuing to waste my time uploading rejections.  Any opinions on the matter?  Should I stick with them and keep submitting content or just put my efforts elsewhere.

Here are the photos I submitted to shutterstock:

http://www.shutterstock.com/gallery.mhtml?id=252346

I already have 33 downloads in 1 week from those 9 photos.

Thanks for the input.

I had exactly the same experience with Fotolia a couple of months ago. Submitted 9 images and within an hour, they were all rejected on "quality of image" which in Fotoliaspeak meant that the reviewer thought that they were 'commercially compromised' ie wouldn't sell.
That same day,I looked to see what had been accepted and some of the stuff was just horrific.
At the time, I got the feeling that the reviewer had reached his/her limit of accepted images for the day and was rejecting everything that came in. Made me consider closing my small account too. As Lisa said, it's very unprofessional. Although, if I'd had her experience with a request for model releases for vegetables........I'd probably have needed medical treatment for the fit I would have had. 

Quote from: AVAVA on November 29, 2008, 19:42
Hi Lisa,

I think I would be inclined to send them back a third time and this time add those releases. Ms. Cabbage Head, Mr. Tomato, The Onion twins, Susan and Sally. See if that works and get back to us. I am a bit concerned it might actually work.

Best,
AVAVA

I have a metal background on istock that is a picture of me.  they rejected for model release I emailed saying wrong button, then got sick of waiting for them to fix, so uploaded my model release and it was approved.  (My kids tell me the resemblance is strong

phil

I've said it a million times, they are pathetic (edited) with regards to their acceptance (edited).  1,000,001 times now I guess

Quote from: Peter on August 30, 2008, 12:07
that was half year ago. Today keyword order at FT is not important anymore. Tested.

What?? I just stumbled onto that issue, had no idea keywords were to be in specific order at FT and now it's meaningless?? No wonder they are my bottom earner, a day late & $1 short!

Yesterday I started cleaning all of my keywords up there hoping for some improvement...back to the drawing board!

This is news to me that keyword order is no longer important at Fotolia.  Where's the evidence of that?  Did I miss some announcement or something?

Either way, I will continue to front-load my keywords with the best ones at the top. 

Quote from: Peter on August 30, 2008, 12:07
that was half year ago. Today keyword order at FT is not important anymore. Tested.

Heuu?? ??

Better to be safe I suppose... will go organize keywords anyway.

Yep, it is true. Keyword order does not matter any more (since half year ago).

Keyword order may not matter right now, but all fotolia's advice even now is to keyword in order of importance. At fotolia there is no way to add new keywords, and I'm not sure if the reordering function is working now but for sure there was a time when it did not work. If fotolia changes the search engine again to take only the first 7 relevant keywords then where will that leave your images if you haven't taken the time to put them in order of importance. Because it may not seem that it is important now, doesn't mean it won't be important at some time in the future.

Quote from: Shutterscript on August 28, 2008, 21:38
I recently started uploading my work to microstock sites and became very perplexed with Fotolia.  I submitted 10 photos to Shutterstock as part of my application and 9/10 were accepted.  I submitted the same 10 to Fotolia and only 1 was accepted.  Not only were 9/10 rejected at Fotolia, but they were rejected within 5 minutes of their submission.  I'm not sure what's going on here, but I'm considering terminating my account with Fotolia rather than continuing to waste my time uploading rejections.  Any opinions on the matter?  Should I stick with them and keep submitting content or just put my efforts elsewhere.

Here are the photos I submitted to shutterstock:

http://www.shutterstock.com/gallery.mhtml?id=252346

I already have 33 downloads in 1 week from those 9 photos.

Thanks for the input.

Your images look excellent to me. Fotolia reviewers are a law unto themselves. If you really want to get mad, look at some of the 'recently accepted' page on the day that your images get rejected. You will be totally amazed at some stuff that passed review on the day you got rejected.

Quote
You will be totally amazed at some stuff that passed review on the day you got rejected.

I don't think I would choose the word 'amazed' to describe it, disgusted? :/

... just don't close an account over it, perhaps just stop uploading to them it you don't like their rejections.

Acceptance at fotolia is very irregular, but those of mine which are accepted sell well at the moment (better than dreamstime and istockphoto together), so in your place I would leave the accepted pictures there and wait for better times  .

I am one of the many why started out on Fotolia a couple years ago and got just about everything approved I could throw at them and now my approval rating has dropped through the floor.

My big problem with FT is their rejection reasons are all very vague. More often than not I just get the "your photo was rejected because..." and they list all the reasons it might have been rejected. Talk about lazy reviewing.

The even bigger problem is if you have a question or want a more specific reason why your image was rejected (which im guessing about 99% of people who get rejects are) you have to post on their forum and listen to other contributes speculate over why it might have been rejected and hope maybe someone from FT will actually get on there and answer your question for you.

I am currently having a problem with a rejection I have spent three days posting on the FT forum and have got no response from FT. I finally emailed them and they said that reviews are through a different department so they couldnt help me.

What a waste of time!

I tried Fotolia.  On the first FTP batch, some of the IPTC data was missing and/or wasn't picked up.  I made some fixes, uploaded again but still saw the old data.  Then I found out that you really can never delete photos there, or replace the IPTC data by uploading new ones. So the first batch was essentally lost.  I went around with 'support' a few times, got useless one-sentence replies that missed the point.  Posted in the forum, got nothing.

So I gave up.  Life is short and there are many other sites that have it together.

Yep, that's pretty much been my experience as well. Fotolia "support" is pretty much worthless for any rejection questions, as are the rejection "reasons", and their forums.

I've stopped UL'ing; it just isn't worth the bother.

Quote from: KB on February 26, 2009, 18:32
Yep, that's pretty much been my experience as well. Fotolia "support" is pretty much worthless for any rejection questions, as are the rejection "reasons", and their forums.

I've stopped UL'ing; it just isn't worth the bother.

I think the reason im so frustrated is because I my sales at FT are pretty good, about less than half what I pull in at DT, IS, and SS, but still in my top five. If sales sucked I would just throw in the towel.

Im hoping this is just a phase that will eventually pass. I remember things were like this at Stockxpert for a long time but have got a lot better recently.

Coming into this now for the first time, I get the feeling all these microstocks are unstable businesses, constantly changing their game, getting messed up internally for a while and maybe straightening it out later.  Shakeout will happen, and maybe some stability and predictability for contributors in time. For now, it's just a hit-or-miss thing.   If you want to make all the money you possibly can, you are going to spend a lot of time dealing with the individual quirks, problems and frustrations of these companies. 

Quote from: jim_h on February 26, 2009, 19:17
I get the feeling all these microstocks are unstable businesses, constantly changing their game, getting messed up internally for a while and maybe straightening it out later. 

I think you hit the nail on the head. The companies that really have it together will be the ones that last.