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Tracking submissions

Started by madelaide, November 30, 2008, 00:49

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madelaide

Ok, I finally did my first upload.  Four images.  Tracking submissions says:
  Errors: 0
  Passed: 0
  Failed: 1
And they say "If we fail one image, we will reject all images in all media awaiting QC" so I guess this upload was useless.  I did not get any error in the upload page.

So, what may I have done wrong?   :-\

Regards,
Adelaide

charlesknox

It usually says whats wrong with the first image in the submission when you click on failed QC

Try that.

madelaide

That will appear in status field?  It shows "Processing" there.

Regards,
Adelaide

charlesknox

It usually says one or the other? if it says processing under status then it should be fine it hasn't been evaluated yet

Where does it say failed?

PaulieWalnuts

When you click "Track submissions" it should say "Failed QC - resubmit media" under the "Status (Terms Explained)" column. If you click the "Failed QC" link it will show which image they failed and the reason.

Are you saying it says "processing" under the status column?


charlesknox

Thats really weird probably just a glitch I'd say its still processing and hasnt failed but i could be wrong

Lizard

I think I know what it could be.

I guess one of your images size was under requirement , and the system recognized it immediately.

That happened to me on my first upload after passing the test.

If thats the case , and your other images pass , you will get a partial rejection and they will write you to upload that one image again but resized .

If that were 4 images for your test , you will probably get rejection , and they will tell you to resize that one  , and try again.

Im just guessing that but I think it about that.


madelaide

Lizard,

You are right.  One of the images is slightly below the 48MB mark - 47.8 or something.  Darn it.

These were my first uploads ever (they accepted me long ago, but I didn't upload the test images).  Should I upload all of them again now, or wait for their reply?

Regards,
Adelaide

lobby

Hi madelaide

You don't have to re upload all the the images the failed image
they are not going to review it.

You can fix the failed one and upload it  again

by..

Lizard

Quote from: madelaide on November 30, 2008, 16:56
Lizard,

You are right.  One of the images is slightly below the 48MB mark - 47.8 or something.  Darn it.

These were my first uploads ever (they accepted me long ago, but I didn't upload the test images).  Should I upload all of them again now, or wait for their reply?

Regards,
Adelaide


If you are accepted , if the rest of the images pass , they will immediately be accepted and show up for editing , and you can resize that rejected image and send it in the next batch.