Author Topic: 10 dollars extra, but why? (Read 6039 times)

epixx · « **on:** July 12, 2008, 21:35 »

Yesterday, the balance of my IS account suddenly jumped 10 dollars for no apparent reason. No regular sales and no EL. Has anybody had the same experience?

digiology · « **Reply #1 on:** July 12, 2008, 21:56 »

referral?

Pixart · « **Reply #2 on:** July 12, 2008, 22:08 »

Check referrals. The only time I had a 10$ bonus I eventually figured out that it was a buyer. But either the money goes into your account before the referal appears or it takes you longer to find it. Your landing page should have a referred members down the right hand side.

epixx · « **Reply #3 on:** July 12, 2008, 22:40 »

The referrals that are there have been there for some time. Oh well, guess I should just smile and let it pass

maco0708 · « **Reply #4 on:** July 12, 2008, 22:54 »

Prints?

digiology · « **Reply #5 on:** July 12, 2008, 22:57 »

maybe delayed royalty sub sale? woo yay?!

DiscreetDuck · « **Reply #6 on:** July 13, 2008, 04:25 »

Yes, I also experimented that, two or three times, and it is not because of referals, extended sale, prints or whatever. Strange.

bittersweet · « **Reply #7 on:** July 13, 2008, 07:36 »

Quote from: tilo on July 13, 2008, 04:25

Yes, I also experimented that, two or three times, and it is not because of referals, extended sale, prints or whatever. Strange.

If it is not reflected in your stats graph, it is a referral. If it is reflected in your stats graph, it could be any of the other options. Sometimes they are hard to figure out, but with the new "my uploads" page, it's much easier now.

Since you've only had one referral, that one is pretty easy to rule out.

To check the actual dates of extended license sales (this sounds like a $50 EL sale to me, though it is pretty unusual to get an even 10 dollar royalty like that) go to your profile page, then the Financials tab. There is a section on the right side with the title "Earnings". Below that is a link "View Extended License Earnings".

I'm pretty sure you'll be able to find it, you just gotta figure out the right place to look.

epixx · « **Reply #8 on:** July 13, 2008, 13:43 »

It was a referral. I just had to look for it in the right place. Why on earth can't they have one page that gives an overview of all earnings?

DiscreetDuck · « **Reply #9 on:** July 13, 2008, 14:43 »

Thanks bittersweet for taking that time to disambiguate Istock interface

I used to go My Uploads > Extended Licenses, never through the financial tab. A good thing there is you can see the date of the purchase.
Btw, there is still a difference I don't understand between the total on the graph, and the effective sales for the day of 07/08/2008... but I stop here my investigation, I have some other things to do

bittersweet · « **Reply #10 on:** July 13, 2008, 16:01 »

Quote from: tilo on July 13, 2008, 14:43

Thanks bittersweet for taking that time to disambiguate Istock interface
I used to go My Uploads > Extended Licenses, never through the financial tab. A good thing there is you can see the date of the purchase.
Btw, there is still a difference I don't understand between the total on the graph, and the effective sales for the day of 07/08/2008... but I stop here my investigation, I have some other things to do

There are only so many columns they can fit on one page.

I don't know exactly what kind of difference you are referring to. Subscriptions would credit on the following day, and prints or ELs would throw off the totals as well. Of course the easiest thing to do if you can't figure it out is to just contact Support and they will clear it all up for you.

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Author Topic: 10 dollars extra, but why? (Read 6039 times)

epixx

digiology

Pixart

epixx

maco0708

digiology

DiscreetDuck

bittersweet

epixx

DiscreetDuck

bittersweet

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