Author Topic: Odd iStock Download (Read 4959 times)

dgilder · « **on:** April 13, 2011, 13:49 »

So when I pulled my port from iStock, I left a single file: http://www.istockphoto.com/file_closeup.php?id=11367333

In the file's download details it shows a single download on March 16th for 0.14 (xSmall Regular), this is the only download for this file listed. My Uploads agrees with this, there is only one file with one download, as do the stats page.

However, the stats pages also show a single download for February 28th (in blue, so it must have been a file purchase, right?) for 0.08. This does not show up anywhere else on the site and my account balance actually is 0.22.

Any ideas on the phantom, unrecorded download? Did I miss any news about accounting issues at iStock?

cathyslife · « **Reply #1 on:** April 13, 2011, 13:54 »

Does that file appear on Thinkstock, too? Maybe you got a royalty from that as well?

Just guesses, who really knows, including istock.

jen · « **Reply #2 on:** April 13, 2011, 14:02 »

That's weird. Maybe ask support?

dgilder · « **Reply #3 on:** April 13, 2011, 14:13 »

Hmm, so my account was opted in, but on the file edit page for that file, it was *not* opted in, which should be correct, as I went into the Partner Program setup in the settings and used the 'All Off' portfolio before I removed my port.

I went back into My Uploads and switched to Deactivated files, sorted by date. Turns out they sold a file on February 28th, 1011 that I had deactivated at iStock on October 10th, 2010...

Um...

BaldricksTrousers · « **Reply #4 on:** April 13, 2011, 14:45 »

TS doesn't pay as low as 8c, only iStock does that.

jamirae · « **Reply #5 on:** April 13, 2011, 15:25 »

Quote from: dgilder on April 13, 2011, 14:13

Hmm, so my account was opted in, but on the file edit page for that file, it was *not* opted in, which should be correct, as I went into the Partner Program setup in the settings and used the 'All Off' portfolio before I removed my port.

I went back into My Uploads and switched to Deactivated files, sorted by date. Turns out they sold a file on February 28th, 1011 that I had deactivated at iStock on October 10th, 2010...

Um...

I am trying to find my surprised face but it is nowhere to be seen.

cathyslife · « **Reply #6 on:** April 13, 2011, 15:41 »

Quote from: jamirae on April 13, 2011, 15:25

I am trying to find my surprised face but it is nowhere to be seen.

LOL!

Risamay · « **Reply #7 on:** April 13, 2011, 16:27 »

Quote from: cclapper on April 13, 2011, 15:41

Quote from: jamirae on April 13, 2011, 15:25
I am trying to find my surprised face but it is nowhere to be seen.

LOL!

caspixel · « **Reply #8 on:** April 13, 2011, 16:44 »

Sounds like another one for the BBB of Canada.

dgilder · « **Reply #9 on:** April 13, 2011, 17:00 »

Edit:

I had asked about something here previously, but found it already.

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Author Topic: Odd iStock Download (Read 4959 times)

dgilder

cathyslife

jen

dgilder

BaldricksTrousers

jamirae

cathyslife

Risamay

caspixel

dgilder

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