Checking the recoupment CSV iStock sent me, I stumbled upon something I concider to be far worse than the pretty unusable list of affected filesthey sent me.

At least two photos, which appear in the list, have been deactivated from iStock in February 2013 (the Google Drive deal), but are apparently still active on thinkstock.

Deactivated iStock file
Active photo on Thinkstock

According to the download history on iStock, January 2014 PP sales are still reported. I think it's completely unacceptable, that these files are still online, 13 months after deactivating them.

You might want to check the file numbers in the recoupment CSV if you have any deactivated files, too.

You are partially right. I've read many other threads in this forum about PP. But none, recently, about iStocks failure to remove images from Thinkstock. Does that matter? I think it's a serious issue, which needs to be addressed over and over again, until resolved.

Ok. Back to the topic.

KelvinJay has been helpful enough to point me to the CR page to get orphaned images of deactivated iStock files removed from Thinkstock (see this locked thread. I doubt there's another way to find orphaned files on thinkstock, other than do the digging ourselves.

iStock violates our copyrights by licencing files via their Partner program for which we revoked iStock's permission by deactivating them. If they can't uphold our rights and honor their own promises and agreements, because of flaws in their system, they shouldn't have launched it in the first place.  I believe that superseeds any unbeneficial business move by Getty for contributors. To me it's yet another sign that marks the company (and not the individuals who represent it) as an inprofessional (no pun intended) unreliable and incompetent outfit. Can't say that surprises me anymore, either. It makes me bitter (again, no pun intended)

Got that off my chest, I'm moving on to something productive and fulfilling.

ETA - Link fixed

KelvinJay has been helpful enough to point me to the CR page to get orphaned images of deactivated iStock files removed from Thinkstock (see this locked thread.

(Sorry, OT)
"Access Denied
You do not have permission to read the message."
(I can read other forum messages, just can't reply.) Can others access this link?

Quote from: corepics on March 10, 2014, 08:58

Ok. Back to the topic.

KelvinJay has been helpful enough to point me to the CR page to get orphaned images of deactivated iStock files removed from Thinkstock (see this locked thread. I doubt there's another way to find orphaned files on thinkstock, other than do the digging ourselves.

iStock violates our copyrights by licencing files via their Partner program for which we revoked iStock's permission by deactivating them. If they can't uphold our rights and honor their own promises and agreements, because of flaws in their system, they shouldn't have launched it in the first place.  I believe that superseeds any unbeneficial business move by Getty for contributors. To me it's yet another sign that marks the company (and not the individuals who represent it) as an inprofessional (no pun intended) unreliable and incompetent outfit. Can't say that surprises me anymore, either. It makes me bitter (again, no pun intended)

Got that off my chest, I'm moving on to something productive and fulfilling.

Oh how convenient that they now have a term called "orphaned" to justify keeping properly deactivated images instead of saying "our goal is to cheat you" or "our technology does not allow deactivation wholly. Whatever is left is up to you to find, otherwise we keep all the profits from properly deactivated files." Hell, are they taking the strategy from dp?

"Orphaned" is something I came up with, as I think it fits the situation.

I thought you could search with your name or username on Thinkstock to find your images.

Yes, that's possible, but then you still need to go back and forth to check which files are "orphaned" on Thinkstock. iStock should be doing that if they cant get the automation working properly, don't you think?

Quote from: cthoman on March 10, 2014, 09:18

I thought you could search with your name or username on Thinkstock to find your images.

If I recall some people have to put in their names and then write down all the file numbers and send to cr in order to get them off ts.

I did that with some files - most were removed automatically - last February when I zapped most of my IS portfolio. I think I did a cut and paste from the Thinkstock pages from my portfolio into a text editor and then removed the extra text (easier to be sure I didn't eff up the numbers)

I just went to check, found just my one available live photo on Thinkstock.  When I went to photos.com it took me to a German Thinkstock page.  They can't even get the language right!