Author Topic: ESP (Read 151256 times)

JaenStock · « **Reply #325 on:** February 20, 2017, 13:29 »

SHOW ME THE MONEY* ISTOCK........!!!

(..."peanuts"...)

Zero Talent · « **Reply #326 on:** February 20, 2017, 17:25 »

Funny thing! I received an email from iStock saying this:

We regret to inform you that a refund has been issued for an extended license purchased for file #xxxxxxx:

This is in reference to the file downloaded on: February 20 in the amount of $xx.xx. Customer purchased second Extended License by mistake, they already have your file with 1 Extended License which is all they needed.

iStock, please tel me how is this useful? I have no royalty information about January, let alone February! What's the point in informing me about refunds, when I'm totally blind when it comes to sales?

Well, I now know that in February I sold at least 1 EL! Thanks so much iStock for this information! Not!

Noedelhap · « **Reply #327 on:** February 20, 2017, 18:16 »

Do you also get a royalty statement in ESP this month if the total amount did not exceed $100?

ShadySue · « **Reply #328 on:** February 20, 2017, 20:02 »

Quote from: Noedelhap on February 20, 2017, 18:16

Do you also get a royalty statement in ESP this month if the total amount did not exceed $100?

Based on what they've said so far, I don't see why not. Sometime.

KarenH · « **Reply #329 on:** February 20, 2017, 20:12 »

Quote from: pancaketom on February 20, 2017, 12:20

Quote from: tess on February 20, 2017, 07:31
When I go to the Royalties tab, then the Export tab and download the "iStock Historical Royalties" file all the past earnings stated there for each month are wrong when compared to this info http://www.istockphoto.com/user_stats.php?Offset=0&DownloadsGraphFileType and what I actually got paid. Anyone else have slightly different numbers there? And I don’t mean just December, but all the months.

Yes, mine are different, not by a large $ amount, but by a huge %age.

I have very little confidence in their ability to report things properly and zero confidence of them to do it in a timely manner. I don't have much confidence of them to get it correct either.

Based on the fact that in addition to not being able to report correctly or on time or at all, there's also an issue with images appearing and mysteriously disappearing after acceptance -- and a few people reporting that other people's images are in their portfolio. I have ZERO confidence in their ability to report properly. How can they, if images aren't even in the right portfolios?

Hildegarde · « **Reply #330 on:** February 20, 2017, 21:58 »

Still no info on royalties.

I have no intentions of uploading anything until I see the $$$ and then I still might not.

oscarcwilliams · « **Reply #331 on:** February 20, 2017, 22:45 »

Why waste your time with this site? Jumping through hoops, low pay, being disrespected, and the list goes on and on. I am a member but refuse to go on trying to figure out this ESP bull and can't even see my files or my money. They were once the leader in the industry in their heyday, but when they disrespected Sean Locke, I was 100% on his side for taking a stand.

xbrchx · « **Reply #332 on:** February 21, 2017, 02:56 »

As expected:

"Statements delayed
Dear contributor, We’d like to inform you about a technical system issue that will affect the timeline of the January 2017 royalty statements. Royalty statements will be delayed by a day or two due to a temporary technical problem. We are working to address this technical issue as quickly as possible. We will update this message once all statements are available and we apologize for any inconvenience caused by this issue. Please note: This issue impacts the January 2017 royalty statements only. Payments are not impacted and will arrive according to our normal schedule. Thank you, Getty Images Contributor Services"

Pauws99 · « **Reply #333 on:** February 21, 2017, 03:16 »

Quote from: xbrchx on February 21, 2017, 02:56

As expected:

"Statements delayed
Dear contributor, We’d like to inform you about a technical system issue that will affect the timeline of the January 2017 royalty statements. Royalty statements will be delayed by a day or two due to a temporary technical problem. We are working to address this technical issue as quickly as possible. We will update this message once all statements are available and we apologize for any inconvenience caused by this issue. Please note: This issue impacts the January 2017 royalty statements only. Payments are not impacted and will arrive according to our normal schedule. Thank you, Getty Images Contributor Services"

Maybe a "day or two" will take on a whole new meaning......

skyfish · « **Reply #334 on:** February 21, 2017, 03:40 »

I started to worry. With all these changes i didn't receive my payout, but DM(old) shows my emptied balance.

ShadySue · « **Reply #335 on:** February 21, 2017, 05:50 »

Quote from: skyfish on February 21, 2017, 03:40

I started to worry. With all these changes i didn't receive my payout, but DM(old) shows my emptied balance.

We're not due to be paid until the 25th.
My total and monthly balance are still showing on DM2. (That's for credit sales only, AIUI and most sincerely hope!)

skyfish · « **Reply #336 on:** February 21, 2017, 07:03 »

I was waiting, but my balance was reset already about 1 month

ShadySue · « **Reply #337 on:** February 21, 2017, 07:26 »

Quote from: skyfish on February 21, 2017, 07:03

I was waiting, but my balance was reset already about 1 month

If you read that people have been paid on the 25th, and it's still IF, get ready to contact them immediately if you don't.
Hope it works out for you.

skyfish · « **Reply #338 on:** February 21, 2017, 09:04 »

Quote from: ShadySue on February 21, 2017, 07:26

Quote from: skyfish on February 21, 2017, 07:03
I was waiting, but my balance was reset already about 1 month
If you read that people have been paid on the 25th, and it's still IF, get ready to contact them immediately if you don't.
Hope it works out for you.

ok, thank you!

niktol · « **Reply #339 on:** February 21, 2017, 10:18 »

Quote from: Pauws99 on February 21, 2017, 03:16

Maybe a "day or two" will take on a whole new meaning......

I received the same dated 3/21/2016. Judging by the funny date, it seems like there do have tech problems. I did not think they would be on time anyway, but it's something.

H2O · « **Reply #340 on:** February 21, 2017, 10:40 »

Looks like they really have no idea what they are doing, if they did then the transition to a new site would have been seamless.

Shutterstock, Alamy and Fotolia were able to do this, they must have some crappy coders and by looking at the latest ESP design it just looks amateurish.

The ESP Royalties section looks like it is going to be full of graphs, why isn't there a section showing each individual download with the earnings, licence type and date sold, all in real time.

All the other sites manage this, who the heck wants to look at a graph.

Pauws99 · « **Reply #341 on:** February 21, 2017, 11:37 »

Actually the other implementations werent brilliant but by comparison they were streets ahead....ISs implementation is at the level that could spell death to many net businesses. I wonder if the buyer side is OK as that what really matters.

jgolby · « **Reply #342 on:** February 21, 2017, 11:48 »

The last thing I know for sure is that I was paid in December for November. DeepMeta 2 is still updating a figure which had a large amount removed from in January, no idea what is going on but meant to trust iS who can't handle a roll out and is now hiding our sales in what will likely be a hard to break down one-off monthly report.

Unless there is large upswing in sales I'm either no longer uploading or pulling my port even it means photo by photo.

Stockmaan · « **Reply #343 on:** February 21, 2017, 12:34 »

Where are some lawyers, is all this legal?

Tror · « **Reply #344 on:** February 21, 2017, 13:00 »

Quote from: Stockmaan on February 21, 2017, 12:34

Where are some lawyers, is all this legal?

I am thinking about this too.

Pauws99 · « **Reply #345 on:** February 21, 2017, 13:59 »

Quote from: Tror on February 21, 2017, 13:00

Quote from: Stockmaan on February 21, 2017, 12:34
Where are some lawyers, is all this legal?

I am thinking about this too.

I'm not sure what it is they've done that is actually illegal unfortunately world class incompetence is not against the law.

Arnold · « **Reply #346 on:** February 21, 2017, 14:22 »

One thing is not clear to me: if we are all left in the dark about our earnings, how come IS is still no. 2 in the poll results?

oscarcwilliams · « **Reply #347 on:** February 21, 2017, 14:28 »

They should be at the bottom of the list.

dpimborough · « **Reply #348 on:** February 21, 2017, 15:32 »

Quote from: Arnold on February 21, 2017, 14:22

One thing is not clear to me: if we are all left in the dark about our earnings, how come IS is still no. 2 in the poll results?

Because some people are messing with their submissions

As to the delalys in reporting I reckon it's quite deliberate to hang on to our money

Zalee · « **Reply #349 on:** February 21, 2017, 22:24 »

Quote from: ShadySue on February 21, 2017, 07:26

Quote from: skyfish on February 21, 2017, 07:03
I was waiting, but my balance was reset already about 1 month
If you read that people have been paid on the 25th, and it's still IF, get ready to contact them immediately if you don't.
Hope it works out for you.

My balance also disappeared in early January and since then my balance is just the few downloads that have happened since. I thought this must have happened to everyone and it would reappear when ESP eventually gives us some figures. If there are others out there that didn't have enough for payout did your balance also reset in early January?

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Author Topic: ESP (Read 151256 times)

JaenStock

Zero Talent

Noedelhap

ShadySue

KarenH

Hildegarde

oscarcwilliams

xbrchx

Pauws99

skyfish

ShadySue

skyfish

ShadySue

skyfish

niktol

H2O

Pauws99

jgolby

Stockmaan

Tror

Pauws99

Arnold

oscarcwilliams

dpimborough

Zalee

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