What an unbelievable mess.

Was this designed by people who have any background as creative contributors, or by a bunch of bean counters who think this is the way we should run our business?

lol

last year (I saved excel file before they took it off) withhold tax was (30% in my country) total about 150usd (average about 12-13 usd per month)

this one month they took 65 usd (I earned this January about as it was my monthly average in last 6 month in 2016)

so, it looks like suddenly over night 50% of my sales are from us buyers.

Is it me or USA is third world country without any inspection for companies against frauds?

Can someone tell me how to see what was downloaded and what the royality was? I can see just transaction type charts and countries ... (very useful, lol). What is the "premium access??".

I stopped uploading there and deactivated many of my files when it was still possible to do.

Quote from: dino on February 22, 2017, 14:34
Can someone tell me how to see what was downloaded and what the royality was? I can see just transaction type charts and countries ... (very useful, lol). What is the "premium access??".

I stopped uploading there and deactivated many of my files when it was still possible to do.

Go to export section and download files in txt or pdf format.

thanks @nitkol

OMFG.

Like inventing a hot water again.

Quote from: dino on February 22, 2017, 14:34
Can someone tell me how to see what was downloaded and what the royality was? I can see just transaction type charts and countries ... (very useful, lol). What is the "premium access??".

I stopped uploading there and deactivated many of my files when it was still possible to do.

Pass your mouse pointer over the graphics...
And, as said before, go on the export page and download the (incomprehensible) pdf and file text...

Quote from: WorriedIstocker on February 22, 2017, 14:04
What an unbelievable mess.

Was this designed by people who have any background as creative contributors, or by a bunch of bean counters who think this is the way we should run our business?

The latter: that's the Getty reality.

the text file is comma separated, so you can open it in Excel. When opening in Excel an import file window pops up, you can hit next, next, next.

Once it opens in Excel, select Insert menu and then "Pivot table", New worksheet and hit OK. Once there you can select the columns you want to display and get access to analyzable data. It's a real pain.

They have a detailed guide about the steps above, not sure if we can link it here: its under resources/getting started/royalties guide

Quote from: Chichikov on February 22, 2017, 15:55

Quote from: dino on February 22, 2017, 14:34
Can someone tell me how to see what was downloaded and what the royality was? I can see just transaction type charts and countries ... (very useful, lol). What is the "premium access??".

I stopped uploading there and deactivated many of my files when it was still possible to do.

Pass your mouse pointer over the graphics...
And, as said before, go on the export page and download the (incomprehensible) pdf and file text...

The text files are a mess too. Don't import into Excel with correct headings or matching. But this is what we should expect from Getty. Incomprehensible trash.

Quote from: JimP on February 22, 2017, 16:06

Quote from: Chichikov on February 22, 2017, 15:55

Quote from: dino on February 22, 2017, 14:34
Can someone tell me how to see what was downloaded and what the royality was? I can see just transaction type charts and countries ... (very useful, lol). What is the "premium access??".

I stopped uploading there and deactivated many of my files when it was still possible to do.

Pass your mouse pointer over the graphics...
And, as said before, go on the export page and download the (incomprehensible) pdf and file text...

The text files are a mess too. Don't import into Excel with correct headings or matching. But this is what we should expect from Getty. Incomprehensible trash.

You need to make sure you click the option for tab delineated and none of the others is selected (not sure where in excel this is as I use other software). You can then delete out most of the columns as they are blank or have the same figure all the way down. A real mess by an agency that clearly couldn't give **** about contributors and feels entitled to whatever they want with our work with scant regard for even keeping us informed.

Quote from: ShadySue on February 22, 2017, 13:34
Still, were you part of the disastrous retitling experiment? IIRC, they had a retitling experiment, which you had to opt into where they were going to retitle files to see if they did better on general search engines. Then IIRC they had a recaptioning ('description' field, now invisible) exercise, ditto.
No way was I going to let anyone else retitle or recaption my files,.

Yes, that's probably it. Thanks for reminding me. I seem to recall that it seemed like a good idea to let them if they thought they could increase sales for some of my files by massaging the titles and captions. I should have had the wit to know that it wouldn't work out well. It was iStock, after all.

Wow 89 pages statement!
I must admit there is a lot of info to browse through. These stats are annoyingly late,  but I find more details about sales than on any other site.

Getty Images Subscriptions
Whatever your budget, whatever your content needs – we've got a custom plan that works for you.

Premium Access
Highly-curated and hand-picked premium content includes editorial and creative stills, video and music. Customizable to your company's needs and preferences, with industry-leading legal protection.

Is that it?

Minor tangent BUT....
what the devil has the obligatory COUNTRY field got to do with anything shot in a studio, isolated on white etc?
herrumph

Anybody who knows what "Connect Transactions" are? You can find these transactions as a text file in the export section. In my case there are a lot of "sales" with staggering royalties of USD 0.00099 i.e. less than 0.1 cent. I knew it would be bad, but this can't be true, can it? Interestingly these transactions closed the gap of 2 cents between the sales and royalty statement and my current balance. Anyone?

Quote from: Arnold on February 22, 2017, 20:55
Anybody who knows what "Connect Transactions" are? You can find these transactions as a text file in the export section. In my case there are a lot of "sales" with staggering royalties of USD 0.00099 i.e. less than 0.1 cent. I knew it would be bad, but this can't be true, can it? Interestingly these transactions closed the gap of 2 cents between the sales and royalty statement and my current balance. Anyone?

It's been around since 2013.
http://www.istockphoto.com/forum_messages.php?threadid=351239

http://developer.gettyimages.com/faq_general#aboutconnect

Completely new to me. Thanks ShadySue!

Question for those who are not on ESP yet (if ever) :
I need to delete 1 file, or deactivate it, or just make it unsearchable by taking away the keywords.
Is this in any way possible at the moment?
Another agency wants to sell the rights, and I can delete it from EVERY agency, except Istock.
Any one knows the trick to do this?

Quote from: Anyka on February 22, 2017, 21:42
Question for those who are not on ESP yet (if ever) :
I need to delete 1 file, or deactivate it, or just make it unsearchable by taking away the keywords.
Is this in any way possible at the moment?
Another agency wants to sell the rights, and I can delete it from EVERY agency, except Istock.
Any one knows the trick to do this?

No you cannot getty took away all editing and deletion capabilities from the contributor last year

probably to avoid mass deactivation and deletions

Anyway I'll sleep on it but I really think the time has come to ditch these SOB's

When Fotolia dropped that Dollar photo club on us I deleted along with others they lost over 6 million images


Getty pull something even worse and everyone is just taking it in the rear from them.


I think it's time to stop being an idiot and quit these shysters.

Quote from: Anyka on February 22, 2017, 21:42
Question for those who are not on ESP yet (if ever) :
I need to delete 1 file, or deactivate it, or just make it unsearchable by taking away the keywords.
Is this in any way possible at the moment?
Another agency wants to sell the rights, and I can delete it from EVERY agency, except Istock.
Any one knows the trick to do this?

You should write to contributor support and explain the situation. Somebody wrote here they removed some file from his portfolio by his request.

Quote from: Anyka on February 22, 2017, 21:42
Question for those who are not on ESP yet (if ever) :
I need to delete 1 file, or deactivate it, or just make it unsearchable by taking away the keywords.
Is this in any way possible at the moment?
Another agency wants to sell the rights, and I can delete it from EVERY agency, except Istock.
Any one knows the trick to do this?

You have to send them an email asking for them to remove it and telling them why. They removed the ability to do it yourself.

Thanks Fairplay, Sammy and PigsInSpace.  I'll write to them.  Of course, if they want to do everything manually, they will have less time to calculate December and January earnings (sigh!!).
But I do understand the reason behind it (avoiding mass deletions).

Quote from: Anyka on February 22, 2017, 22:40
Thanks Fairplay, Sammy and PigsInSpace.  I'll write to them.  Of course, if they want to do everything manually, they will have less time to calculate December and January earnings (sigh!!).
But I do understand the reason behind it (avoiding mass deletions).

We got a several week warning window during which we could delete to our heart's content.

This new site really is terrible. Even beyond the only monthly reporting, there's no way for me to even see that my files are available for download.