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Author Topic: Hilarious iStock MetaWatch CIA email  (Read 3369 times)

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Shelma1

« on: June 02, 2016, 20:45 »
+5
"Your keywords require improvement.

General suggestions for better keyword management:

1) Use simple and accurate terms that represent only what is depicted in the image. Avoid including end use ideas and imagined contexts.

2) Disambiguate all terms. Check them for accuracy. Do not duplicate disambiguated terms.

3) Avoid keywording an entire batch with the same terms. Review each individual file in your batch for accuracy before uploading."

OMG. Seriously? The site that's hurtling towards a fiery crash, riddled with problems, sales plummeting, centuries-old disambiguation and uploading process keeping many files from being found, losing buyers by the minuteand they're wasting valuable time and resources sending emails to people telling them their keywords require improvement?

Which keywords? For which of my thousands of images?


« Reply #1 on: June 02, 2016, 21:49 »
+1
Is there an "or else" statement?

« Reply #2 on: June 03, 2016, 00:18 »
+2
Calling themselves CIA. What are we 10?

« Reply #3 on: June 03, 2016, 01:26 »
+3
They always try and keep up their game face even when the walls around them are crashing down. Not surprising at all coming from iStock. Arrogance will get them nowhere.


Dook

« Reply #4 on: June 03, 2016, 01:38 »
+4
I don't see anything strange in their effort to keep keywords accurate.

« Reply #5 on: June 03, 2016, 02:04 »
+7
Which keywords? For which of my thousands of images?

That is a general "warning" message and applies to your submissions overall. They have sent out these messages for many years now.

Is there an "or else" statement?

The "or else" comes with the 2nd or 3rd warning they send out. And the "else" is that your approval to upload images will be revoked.

I don't see anything strange in their effort to keep keywords accurate.

I agree. Technically their controlled vocabulary and the keyword accuracy is far superior to the others. When I look at my images (keyworded by me in English) on Shutterstock in German, the translation is often really ridiculous as they turn any term into any possible translation. And when I see how others keyword their images on Shutterstock or other sites, I just shake my head. Fotolia search results are really bad for many terms because everyone is spamming with their keywords.

iStock's way is actually the far better one. If I was to run an agency, I would go with accurate keywording rather than "as many as possible" approach of the others.

« Reply #6 on: June 03, 2016, 03:34 »
+4
It's a good idea poorly executed with many keywords missing from the system. If I was to start an agency I would employ professionals to do the keywording. Photographers are terrible at it.

« Reply #7 on: June 03, 2016, 06:17 »
0
It's a good idea poorly executed with many keywords missing from the system. If I was to start an agency I would employ professionals to do the keywording. Photographers are terrible at it.
I know Dreamstime will keyword for you at a price ;-) wonder if its any good/  I think to maintain a controlled vocabulary would be very expensive the answer I think lies in better search technology.

Shelma1

« Reply #8 on: June 03, 2016, 06:44 »
+3
Their email, like pretty much all iStock communication, is useless. When I look back at my images I see an odd keyword here and there caused by their weird controlled vocabulary. Their disambiguation process is time-consuming, ineffective and unwieldy.

If they don't like certain keywords they should catch that in the inspection process, not send a generic email that gives me absolutely no clue which of their generated words associated with which of my images they take issue with.

It reminds me of their old refusal to accept any illustration with words in it, even when hand lettering exploded as a genre and was selling like hot cakes everywhere else. It took years for them to change their rule.

They're an odd group.

« Reply #9 on: June 03, 2016, 07:17 »
+3
When they accept my images they send ne an email which advises that certain keywords are not appropriate I would use this for guidance except more often than not they are in my opinion the MOST relevant. ???

« Reply #10 on: June 03, 2016, 07:21 »
+1
iStock is SOOOOOO F**** UP!!! LOL!

« Reply #11 on: June 03, 2016, 10:08 »
+3
Technically their controlled vocabulary and the keyword accuracy is far superior to the others.
I don't know, what do you call accurate. Here's the examples of rejected keywords from last upload:
Branding - they know only agricultural branding, that's why they reject it in any business-oriented context. It's 383 pages of "business branding" vs 10 pages of "agriculture branding" and no agricultural theme on first page by keyword "branding". Why?
Blue - they rejected this keyword for one isolated big blue object
Vector - rejected for vector files
Waving (Oscillation) - constantly rejected for sound wave, which is an oscillation, actually.
I have no idea, how do they keep their vocabulary working. Really.

« Reply #12 on: June 03, 2016, 14:32 »
+3
I just uploaded some editorial photos and found that the term "Governor Cuomo" only had "Mario Cuomo" as an option, and not his son Andrew who has been governor of New York for the past 6 years now; it also only had 2 towns and Bill Clinton for the term "Clinton" and not "Hillary Clinton" as an option. A tad outdated to put it mildly! I sent them a support ticket. Hard to believe, however, this hasn't come up before now.


ShadySue

« Reply #13 on: June 03, 2016, 15:15 »
+1
I just uploaded some editorial photos and found that the term "Governor Cuomo" only had "Mario Cuomo" as an option, and not his son Andrew who has been governor of New York for the past 6 years now; it also only had 2 towns and Bill Clinton for the term "Clinton" and not "Hillary Clinton" as an option. A tad outdated to put it mildly! I sent them a support ticket. Hard to believe, however, this hasn't come up before now.

However, Andrew Cuomo is in the CV, as is Hillary Clinton, with even an allowance for mis-spelling as Hilary:

ShadySue

« Reply #14 on: June 03, 2016, 16:33 »
+1
it also only had 2 towns and Bill Clinton for the term "Clinton" and not "Hillary Clinton" as an option.

Huh?

« Reply #15 on: June 04, 2016, 18:31 »
0
good advice actually

« Reply #16 on: June 05, 2016, 22:00 »
+1
If your interested to continue to make money on iStock, you should take that email seriously. They will ban your account if you don't start making changes. If you don't understand what exactly it is they want, you can reply and ask them.

« Reply #17 on: June 05, 2016, 23:42 »
0
it also only had 2 towns and Bill Clinton for the term "Clinton" and not "Hillary Clinton" as an option.

Huh?


Could be the language setting, you get different options for English uk and english US in deepmeta. 

ShadySue

« Reply #18 on: June 06, 2016, 02:05 »
+1
it also only had 2 towns and Bill Clinton for the term "Clinton" and not "Hillary Clinton" as an option.

Huh?


Could be the language setting, you get different options for English uk and english US in deepmeta.


Could be; I don't  use DM for uploading, but I've become aware of 'language' issues in the past.

« Reply #19 on: June 06, 2016, 02:18 »
0
Some of the anomalies are really strange, it seems they run the two dictionaries separately so some entries just haven't made it to the US or UK version irrespective of whether there is any difference in usage between the two countries. I thought it was a problem with DeepMeta to begin with until it was pointed out that all it does is pull the info straight form IS. It just makes it easier to spot the differences because you can more easily switch language for individual keywords.


 

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