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Agency Based Discussion => iStockPhoto.com => Topic started by: ShadySue on September 06, 2012, 14:03

Title: Increments without dls showing
Post by: ShadySue on September 06, 2012, 14:03
I've had three increments on my Royalty, but only the middle one is showing as a download. (not DB, subs or tiny ELs) I.e. my total jumped by $20.29, but only one L is recorded (c$7)
I see a couple of posts on that on the 'New ways to pay' thread, but it doesn't seem to be a universal issue.
Could it be that any cash sales aren't showing up in 'My Downloads? (I thought about working out what my % at different sizes of cash sales would be, but I see prices in £, not $. I guess I can change this in preferences. Just checked: not from the preferences in the sidebar.)
Anyone else it's happening to?
Anyone know why it's happening?

Added: I did a double-check just before I posted, and the stats for the file that was recorded as having been downloaded are all over the place.
Note that it is an Exc file, not Exc plus.
Note that the total sales is recorded as 6 and that the total  royalty is $17.37.
But just look at the recorded prices in the list below. 225 matches, apparently many of them in August. This just changed over the past 20-ish minutes, since I started composing this SM:
(http://www.lizworld.com/Weird.jpg)

Can we trust ANY of their figures?
Title: Re: Increments without dls showing
Post by: ShadySue on September 06, 2012, 14:27
I see other reports of this are coming in.
Here's the screenshot of a totally opposite set of figures:
(http://www.lizworld.com/Weird2.jpg)
Title: Re: Increments without dls showing
Post by: ShadySue on September 06, 2012, 14:39
OK, both of the above seem to be resolved (HTH can this happen).
I guess the 225 sales, at such a price and so many dls in August, was one of SuperSean's files!
So now I only have the subject line issue: My total rose by $20.29, by three increments that I noticed, but only the middle increment is accounted for, a sale of $7.09. I can't account for the other $13 over at least two dls.