Author Topic: Istock F5 epic fail (Read 270440 times)

Jo Ann Snover · « **Reply #450 on:** January 17, 2011, 19:42 »

Quote from: ShadySue on January 17, 2011, 19:38

Have we listed the Delayed Royalties Bug? I've got three.
It seems that there are all sorts of payments due to us disappearing into bugs and only being discovered by wary, watchful contributors. Worrying.
http://www.istockphoto.com/forum_messages.php?threadid=289372&page=1

I have 5 and Sean has over 100 I think.

We're promised a fix "soon". But we've been nagging for a week in the forums to even get an acknowledgment that there is a problem. It's truly pathetic.

gostwyck · « **Reply #451 on:** January 17, 2011, 19:45 »

Quote from: ShadySue on January 17, 2011, 19:38

Have we listed the Delayed Royalties Bug? I've got three.
It seems that there are all sorts of payments due to us disappearing into bugs and only being discovered by wary, watchful contributors. Worrying.
http://www.istockphoto.com/forum_messages.php?threadid=289372&page=1

Ah __ that might explain why my sales at IS are projected to be nearly 30% down on last January then. Mind you, come to think of it, that wouldn't explain why my sales at SS are nearly the same 30% up. It's like they just swapped places on my chart. Must be something else going on.

Artemis · « **Reply #452 on:** January 17, 2011, 21:13 »

Quote from: ShadySue on January 17, 2011, 19:38

Have we listed the Delayed Royalties Bug? I've got three.
It seems that there are all sorts of payments due to us disappearing into bugs and only being discovered by wary, watchful contributors. Worrying.
http://www.istockphoto.com/forum_messages.php?threadid=289372&page=1

Yep, worrying to say the least.
When people were complaining about their 10% EL bonus still not being payed, even after they ran "the script that supposedly fixed it" the reply was "if you still notice an EL bonus missing shoot a ticket to support".
Fine for those that check the forums, but what about the ones that don't (the vast majority i'd think)... yet more money slipping through the cracks for istock i suppose?

jamirae · « **Reply #453 on:** January 17, 2011, 21:39 »

holy crap! I hadn't noticed that! I have 8 in the delayed royalties.. one going all the way back to Jan 5!

Graffoto · « **Reply #454 on:** January 17, 2011, 22:10 »

Ever since F5 I have had a heck of a time finding where things are buried.
Where does one find the 'delayed royalties' section now?

Sean Locke Photography · « **Reply #455 on:** January 17, 2011, 22:12 »

Quote from: nosaya on January 17, 2011, 22:10

Ever since F5 I have had a heck of a time finding where things are buried.
Where does one find the 'delayed royalties' section now?

F5 didn't change that. my_uploads->subscriptions

Graffoto · « **Reply #456 on:** January 17, 2011, 22:17 »

Ah, then that explains it... I am opted out of subs.
Thanks Sean!

RacePhoto · « **Reply #457 on:** January 18, 2011, 03:26 »

Quote from: sjlocke on January 17, 2011, 22:12

Quote from: nosaya on January 17, 2011, 22:10
Ever since F5 I have had a heck of a time finding where things are buried.
Where does one find the 'delayed royalties' section now?

F5 didn't change that. my_uploads->subscriptions

Thanks for mentioning it everyone. I found one, not new, old from June and it says sub .19 under last DL column, that's the only one and I'm pretty happy that I don't have more 19 cent sales.

cathyslife · « **Reply #458 on:** January 18, 2011, 06:48 »

Quote from: nosaya on January 17, 2011, 22:17

Ah, then that explains it... I am opted out of subs.
Thanks Sean!

Can you tell me where one opts out of subs? I am opted out of partner programs, but I still have a delayed royalty of $1.93 under subs. I was under the impression that one couldn't opt out of subs on IS.

traveler1116 · « **Reply #459 on:** January 18, 2011, 07:00 »

3 Royalty delays pending from Jan. 6, 12, 15th.

Sean Locke Photography · « **Reply #460 on:** January 18, 2011, 07:11 »

Quote from: cclapper on January 18, 2011, 06:48

Quote from: nosaya on January 17, 2011, 22:17
Ah, then that explains it... I am opted out of subs.
Thanks Sean!

Can you tell me where one opts out of subs? I am opted out of partner programs, but I still have a delayed royalty of $1.93 under subs. I was under the impression that one couldn't opt out of subs on IS.

You can't opt out of subs.

cathyslife · « **Reply #461 on:** January 18, 2011, 07:13 »

Quote from: sjlocke on January 18, 2011, 07:11

Quote from: cclapper on January 18, 2011, 06:48
Quote from: nosaya on January 17, 2011, 22:17
Ah, then that explains it... I am opted out of subs.
Thanks Sean!

Can you tell me where one opts out of subs? I am opted out of partner programs, but I still have a delayed royalty of $1.93 under subs. I was under the impression that one couldn't opt out of subs on IS.

You can't opt out of subs.

Thanks for verifying, that's what I thought.

ShadySue · « **Reply #462 on:** January 18, 2011, 07:35 »

And yesterday, the slated date for Vetta/Agency images going live on Getty, only 40 of the entire bunch actually made it over.
I actually was naive enough to think that one was going to work!

Graffoto · « **Reply #463 on:** January 18, 2011, 09:58 »

Quote from: cclapper on January 18, 2011, 07:13

Quote from: sjlocke on January 18, 2011, 07:11
Quote from: cclapper on January 18, 2011, 06:48
Quote from: nosaya on January 17, 2011, 22:17
Ah, then that explains it... I am opted out of subs.
Thanks Sean!

Can you tell me where one opts out of subs? I am opted out of partner programs, but I still have a delayed royalty of $1.93 under subs. I was under the impression that one couldn't opt out of subs on IS.
You can't opt out of subs.

Thanks for verifying, that's what I thought.

Right, meant the PP.
I haven't had a subs sale in so long I forgot there is no connection.

Graffoto · « **Reply #464 on:** January 18, 2011, 10:00 »

Quote from: ShadySue on January 18, 2011, 07:35

And yesterday, the slated date for Vetta/Agency images going live on Getty, only 40 of the entire bunch actually made it over.
I actually was naive enough to think that one was going to work!

Oh, how does one see if they made it to Getty?
I see the column and my shots are there... How would I know if there are really actually on the Getty site?

ShadySue · « **Reply #465 on:** January 18, 2011, 10:14 »

Quote from: nosaya on January 18, 2011, 10:00

Quote from: ShadySue on January 18, 2011, 07:35
And yesterday, the slated date for Vetta/Agency images going live on Getty, only 40 of the entire bunch actually made it over.
I actually was naive enough to think that one was going to work!

Oh, how does one see if they made it to Getty?
I see the column and my shots are there... How would I know if there are really actually on the Getty site?

http://www.gettyimages.co.uk/Search/Search.aspx?p=images&family=creative&contractUrl=1&b=VTA

Graffoto · « **Reply #466 on:** January 18, 2011, 12:39 »

So if I'm looking at that correctly, there are only 40 Vetta images ported over thus far?

caspixel · « **Reply #467 on:** January 18, 2011, 12:51 »

If I'm reading that correctly are XS Vetta images really selling for only $5 there? Istock doesn't even offer an XS Vetta size, does it? And why are some of those even Vetta? A fence and a road? Some leaves? I still don't get the Vetta criteria.

dgilder · « **Reply #468 on:** January 18, 2011, 12:58 »

Looks that way. Whee, $5 blog pricing for Vetta!

pancaketom · « **Reply #469 on:** January 18, 2011, 13:12 »

Quote from: dgilder on January 18, 2011, 12:58

Looks that way. Whee, $5 blog pricing for Vetta!

but you get 20% of that 5$

djpadavona · « **Reply #470 on:** January 18, 2011, 20:59 »

They seem to be completely down at the moment. I tried to check my stats 20 minutes ago and couldn't get in. Just tried again at 9pm EST and still no dice. All the other sites seem to be working fine so I doubt the problem is from my end.

ShadySue · « **Reply #471 on:** January 18, 2011, 21:07 »

It's working, as well as it ever does, search and forums, and has been all evening. Maybe you just caught a 'blip'.
Uploads are disallowed right now, but we were given notice of that.
OTOH, a contributor mentioned not being about to get into her own port about 20 mins ago:
http://www.istockphoto.com/forum_messages.php?threadid=293752&page=1
I can see her port now.

KarenH · « **Reply #472 on:** January 18, 2011, 22:48 »

It's still a mess. Portfolio shows and then doesn't show, searches show, but formatting is a mess, credit prices changed for some people, and it's basically another typical h*cked-up rollout. Again, no evidence of any pre-prod testing.

Sadstock · « **Reply #473 on:** January 18, 2011, 23:26 »

yet another new bug... http://www.istockphoto.com/forum_messages.php?threadid=293772&page=1

pling · « **Reply #474 on:** January 18, 2011, 23:59 »

what happened to the site? lost css file?

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Author Topic: Istock F5 epic fail (Read 270440 times)

Jo Ann Snover

gostwyck

Artemis

jamirae

Graffoto

Sean Locke Photography

Graffoto

RacePhoto

cathyslife

traveler1116

Sean Locke Photography

cathyslife

ShadySue

Graffoto

Graffoto

ShadySue

Graffoto

caspixel

dgilder

pancaketom

djpadavona

ShadySue

KarenH

Sadstock

pling

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