Author Topic: iStock Search is Borked (Read 16228 times)

StanRohrer · « **on:** February 27, 2014, 08:10 »

Type any term into the main search box. Select a choice from the drop down. The search result is completely trash.

Today not only taking money back in the PP but can't sell images due to a bad search problem. What professionals.

Ploink · « **Reply #1 on:** February 27, 2014, 08:16 »

Let me guess: There were either gremlins in the basement or glitches in the matrix?

And they aware of it and will deal with it in due course?

gostwyck · « **Reply #2 on:** February 27, 2014, 08:30 »

The search works if you ignore the drop-down suggestions and type the words fully. Not good though is it?

I still find it amazing that a medium file for an exclusive image costs more than 10x more than a non-exclusive image. I'm quite surprised that IS actually has any customers at all nowadays.

ShadySue · « **Reply #3 on:** February 27, 2014, 08:41 »

I've always found the drop down to be very iffy at best. On my browser (FF) the system often (but not always) splits keyword phrases, even if they're in the CV, and sometimes (very seldom) even if held together with "..."

ShadySue · « **Reply #4 on:** February 27, 2014, 08:43 »

Oh, although I did what you suggested with 'car' earlier and it worked as it should, I just tried with horse, and the dropdown 'horse' is, as you say, total rubbish.
It mapped to object
object
and got a general search

ARTPUPPY · « **Reply #5 on:** February 27, 2014, 11:06 »

Quote from: StanRohrer on February 27, 2014, 08:10

Type any term into the main search box. Select a choice from the drop down. The search result is completely trash.

Today not only taking money back in the PP but can't sell images due to a bad search problem. What professionals.

Typed in "chicken" and selected "chicken leg" in the drop down. Images I got: A ships wheel, wrapped gifts, a human skull, and a wrench. I guess it replaces the terms "chicken" and "leg" with "object" and "object". Maybe it's a glitch... Or a new and exciting way to search for images! "Wacky Mixup Search"^tm is a new feature from istockphoto- with each search you get totally different results! This could be a fun party game. For our sales, yeah, not so much...

cthoman · « **Reply #6 on:** February 27, 2014, 11:23 »

Borked. I've never hear that. That brings new meaning to this...


Swedish Chef - Meatballs

ShadySue · « **Reply #7 on:** February 27, 2014, 11:37 »

Why do they never, ever learn the importance of thorough testing?

lisafx · « **Reply #8 on:** February 27, 2014, 11:47 »

Quote from: cthoman on February 27, 2014, 11:23

Borked. I've never hear that. That brings new meaning to this...

Swedish Chef - Meatballs

Lol! It was a new one on me too

dingles · « **Reply #9 on:** February 27, 2014, 11:54 »

Wow...search really is messed up...I typed in arcade...and selected "amusement arcade" from the drop-down and got result of an egg, egg crates, and wrapped presents...nothing related to the search. And I though IS couldn't surprise me anymore...

ARTPUPPY · « **Reply #10 on:** February 27, 2014, 14:08 »

Quote from: dingles on February 27, 2014, 11:54

Wow...search really is messed up...I typed in arcade...and selected "amusement arcade" from the drop-down and got result of an egg, egg crates, and wrapped presents...nothing related to the search. And I though IS couldn't surprise me anymore...

I'm sorry, but I don't see anything wrong here. Egg, egg crate, and wrapped presents are all perfectly acceptable terms when referring to arcade amusements. In Canada we often call an arcade an "egg". As in "Oh papa, can we go to the egg today? I want to play on the egg." And "Oh mother, can we go to the big egg today? I want to ride the egg crate, it's so much fun!" Other terms used for "arcade" can also be "fish sticks, hamster, typewriter" and "ruby slippers". It's obvious you fail to understand Canadian culture - but don't worry, if you drop by to visit this summer, I will be happy to take you to the "Canada's Wonderland Egg" and treat you to nice fried "wrapped present" under the "big egg".

bunhill · « **Reply #11 on:** February 27, 2014, 15:11 »

Seems to be fixed now.

Ron · « **Reply #12 on:** February 27, 2014, 15:14 »

Quote from: bunhill on February 27, 2014, 15:11

Seems to be fixed now.

Typical.

Something broken for Contributors will be fixed in due course (6-12 months or never)
Something broken for Istock will be fixed in a few hours.

bunhill · « **Reply #13 on:** February 27, 2014, 15:17 »

Quote from: Ron on February 27, 2014, 15:14

Quote from: bunhill on February 27, 2014, 15:11
Seems to be fixed now.
Typical.

Something broken for Contributors will be fixed in due course (6-12 months or never)
Something broken for Istock will be fixed in a few hours.

Yes. How annoying them fixing something which might affect sales. The results look good too. Double drat eh!

Ron · « **Reply #14 on:** February 27, 2014, 15:47 »

I get that, you are missing my point. IS cares about IS, the rest is moot.

Beppe Grillo · « **Reply #15 on:** February 28, 2014, 03:54 »

Quote from: Ron on February 27, 2014, 15:47

I get that, you are missing my point. IS cares about IS, the rest is moot.

Yes, you are absolutely right. +1
But most of the commercial companies care about their own interests at first.
Even most of the single people care about their own interests at first, don't you?

kelby · « **Reply #16 on:** March 03, 2014, 12:27 »

today here in my agency we have a lot of problems with the search engine...sometimes we got zero results sometimes just few dozen ...

is there anyone able to show me if is possible how to sorted it out ?

Gregory_D · « **Reply #17 on:** March 03, 2014, 13:33 »

Quote from: kelby on March 03, 2014, 12:27

today here in my agency we have a lot of problems with the search engine...sometimes we got zero results sometimes just few dozen ...

is there anyone able to show me if is possible how to sorted it out ?

A fix should be pushed very soon

ShadySue · « **Reply #18 on:** March 03, 2014, 13:45 »

Quote from: Grégory DUBUS on March 03, 2014, 13:33

Quote from: kelby on March 03, 2014, 12:27
today here in my agency we have a lot of problems with the search engine...sometimes we got zero results sometimes just few dozen ...

is there anyone able to show me if is possible how to sorted it out ?

A fix should be pushed very soon

It 'should' have beem fixed over the weekend (hahahaha), but so many other things 'should' have been fixed long before now.

kelby · « **Reply #19 on:** March 03, 2014, 18:28 »

it's almost a weeks that we have these problem with the search engine...we did searches logged in and unlogged in but the problems there are very often in both ways

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Author Topic: iStock Search is Borked (Read 16228 times)

StanRohrer

Ploink

gostwyck

ShadySue

ShadySue

ARTPUPPY

cthoman

ShadySue

lisafx

dingles

ARTPUPPY

bunhill

Ron

bunhill

Ron

Beppe Grillo

kelby

Gregory_D

ShadySue

kelby

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