The site doesn't seem to be loading at the moment. With all the server problems a couple of weeks ago one has to wonder if they have the worst IT infrastructure in the industry.

news here:

http://www.istockscoop.com/

Quote from: averil on April 09, 2010, 01:30
... one has to wonder if they have the worst IT infrastructure in the industry.

One doesn't have to 'wonder' __ it's a given, pretty much always has been. Pathetic considering the eye-watering profits they make and still the only agency that can't even provide real-time statistics.

Yeah they are having a severe weather pattern that is playing havoc with everything.

It's a shame that there is no mirror site to take over the load when these things occur. 

Uh, the "two data centers in Calgary" power failed?

I'm pretty surprised they're a $200M company that apprantly doesn't have a failover or power backup plan.

That's pretty scary.

crap, i just got in and seeing istock isnt up... how long has this problem been going on? wonder if they lost a million in revenue today due to this

When your market is world wide any down time at all is lost revenue.

I have no idea how much per minute they make, but I am confident that this is costing a mint!

@ VB inc.  Just checked their Twitter page and they seem to have first reported it an hour ago.  Something to do with a big snow storm hitting Calgary.

I hope it's OK to post the link here(?)  I've never posted a link here before.

www.twitter.com/istock

Only two data centers and both in the same place... 

No comments!   

Eh
What to say iStock is real iStock...

istock: Still #1 in microstock...

... in downtime.

Ever since I've been a member they've had major IT problems, they are pretty slow when it comes to sorting such things out normally but this was down to exceptional weather conditions so can be excused.

Just got in.

Yes, the site's back, although Rob (Sylvan) did say it might be slow while they got up to full power.

There are people now reporting balances missing, why does IS have so many site problems when other big sites manage to run reliably?

still got this message "File uploads have temporarily been deactivated for all users. Please try again later." hmmm, 10 days ago not able to upload for several days and now again... 

No uploading 'til Monday. Some recently uploaded files got lost - you will be notified by email if yours were amongs them.

I just perused several portfolios on istock and notice some thumbnails missing from the different portfolios.

Newly approved files are not showing up on my port again. Last time this happened the files just got lost, no views no dls whatsoever.

I am feeling so nervous about going IS exclusive.  So many technical problems makes me think that having all my eggs in one single basket is very very very risky...     

I'll be finally free from DT in just a few weeks and ready to go...   This is giving me a headache!!!

No IOTW this week?

Quote from: Digital66 on April 11, 2010, 20:07
I am feeling so nervous about going IS exclusive.  So many technical problems makes me think that having all my eggs in one single basket is very very very risky...     

I'll be finally free from DT in just a few weeks and ready to go...   This is giving me a headache!!!

I don't think that technical problems are what makes it very very very risk, though. 

Good luck with it.

Quote from: Digital66 on April 11, 2010, 20:07
I am feeling so nervous about going IS exclusive.  So many technical problems makes me think that having all my eggs in one single basket is very very very risky...     

I'll be finally free from DT in just a few weeks and ready to go...   This is giving me a headache!!!

I think that all eggs is one basket is always risky. I'm still independent, for many reasons, and the technical problems at IS are just a small part. There are so many more major reasons for not going exclusive there. For me, the decision to remain independent is right for me. Your mileage may vary. But if you go exclusive and realize is just isn't working for you, you can always bail. So you've wasted a little time by having to re-upload stuff. At least you had the courage to give it a try. Best case scenario, everything works out ok and you make a lot more money.

Good luck whatever you decide.

Uploading is back!

Quote from: KB on April 11, 2010, 21:00

Quote from: Digital66 on April 11, 2010, 20:07
I am feeling so nervous about going IS exclusive.  So many technical problems makes me think that having all my eggs in one single basket is very very very risky...     

I'll be finally free from DT in just a few weeks and ready to go...   This is giving me a headache!!!

I don't think that technical problems are what makes it very very very risk, though. 

Good luck with it.

Quote from: cclapper on April 11, 2010, 21:37

Quote from: Digital66 on April 11, 2010, 20:07
I am feeling so nervous about going IS exclusive.  So many technical problems makes me think that having all my eggs in one single basket is very very very risky...     

I'll be finally free from DT in just a few weeks and ready to go...   This is giving me a headache!!!

I think that all eggs is one basket is always risky. I'm still independent, for many reasons, and the technical problems at IS are just a small part. There are so many more major reasons for not going exclusive there. For me, the decision to remain independent is right for me. Your mileage may vary. But if you go exclusive and realize is just isn't working for you, you can always bail. So you've wasted a little time by having to re-upload stuff. At least you had the courage to give it a try. Best case scenario, everything works out ok and you make a lot more money.

Good luck whatever you decide.

Thank you for the good wishes. 

Yes, I agree.  It's not just the technical problems what makes it risky to put all eggs in one single basket...  Yet, going IS exclusive seems the right thing for me at this time.   

Only time will tell...