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Author Topic: No regular sales in stats  (Read 20325 times)

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« Reply #50 on: November 23, 2013, 05:38 »
+7
Why are so many pro istock posters anonymous???

There must be other regular exclusives or buyers who have visible portfolios and are known personally in the industry?

It is really getting very strange with istock. Lobo cant be that scary.


Ron

« Reply #51 on: November 23, 2013, 05:43 »
0
Why are so many pro istock posters anonymous???

There must be other regular exclusives or buyers who have visible portfolios and are known personally in the industry?

It is really getting very strange with istock. Lobo cant be that scary.
I am fairly positive about being banned on IS for what I say here. He just needed a reason to ban me on IS, and took it when I asked questions about a program.

« Reply #52 on: November 23, 2013, 06:55 »
0
Never mind myself and may more buyers are quite happy to buy from IS. They still have pictures that no other agency can deliver. Thats what counts. Noting else.

They do. But then other agencies have images that iStock can't deliver. Swings and roundabouts, really.

By the way, is it accident or strategy that has two of your three posts over the last week attacking shutterstock because you had a problem accessing it (the first time in 10 years, with SS, I think) which makes it "unsustainable" and forces you to go elsewhere, while your third post proclaims the wonders of iStock's exclusive images and ignores the frequent outages it has had for years? It seems a bit odd, though I can see why if you are buying at other agencies you would want to use iS if you couldn't find what you want elsewhere.
Grey is our permanently banned friend.
Ah-ha!

« Reply #53 on: November 23, 2013, 08:01 »
+6
But it's still grossly embarrassing for iS that the IT team can break it and not fix it, but volunteer contributors can write scripts which do the job in their own time

How do you know that it is grossly embarrassing - unless of course you somehow know why it is not currently working ?

Clearly the site is being gradually re-architected - fixing a big website without taking it down for ages is analogous to trying to replace the engine in a car one part at a time whilst the car is being driven at speed. It's difficult. And perhaps the previous code behind stats was not compatible with new design.  Or perhaps it represented a bottleneck which needed to be addressed.

The thing we seem to have here in relationship to iStock is that every single tiny thing is now perceived and expressed in over-dramatised  exaggerated superlatives. Everything is the most or the worst etc. That's stupid.

It's not necessarily even slightly embarrassing. It may very well be the only option possible. Most likely they will get to it when the time comes but there is other stuff higher up the list. Actually - why not simply assume that it is the least worst possible solution in the situation which exists.

Maybe you're right and IS is not even slightly embarrassed.  Liz is probably taking the point of view of how folks in a professional organisation would feel.

Edit, just need to add.  That analogy is nonsense.  Organisations re-architect / replace much more complex applications all the time without this kind of issue.  Can you imagine, "Sorry we're doing some work on our lab system, you mother got a tranfusion of the wrong blood and died, get over it"
« Last Edit: November 23, 2013, 08:06 by heywoody »

« Reply #54 on: November 23, 2013, 08:32 »
-4
Edit, just need to add.  That analogy is nonsense.  Organisations re-architect / replace much more complex applications all the time without this kind of issue.  Can you imagine, "Sorry we're doing some work on our lab system, you mother got a tranfusion of the wrong blood and died, get over it"

You are completely under-estimating the difficulties in general of re - engineering 24h systems which also typically encapsulate many or all of the rules of a business. The car engine analogy is text book. Amex IIRC - is one of the classic actual case studies with respect to re engineering a system without taking it down - and whilst minimising customer disruption.

Ron

« Reply #55 on: November 23, 2013, 08:40 »
+3
Edit, just need to add.  That analogy is nonsense.  Organisations re-architect / replace much more complex applications all the time without this kind of issue.  Can you imagine, "Sorry we're doing some work on our lab system, you mother got a tranfusion of the wrong blood and died, get over it"

You are completely under-estimating the difficulties in general of re - engineering 24h systems which also typically encapsulate many or all of the rules of a business. The car engine analogy is text book. Amex IIRC - is one of the classic actual case studies with respect to re engineering a system without taking it down - and whilst minimising customer disruption.
I think you are completely underestimating Mike's knowledge.

« Reply #56 on: November 23, 2013, 09:57 »
+5
Edit, just need to add.  That analogy is nonsense.  Organisations re-architect / replace much more complex applications all the time without this kind of issue.  Can you imagine, "Sorry we're doing some work on our lab system, you mother got a tranfusion of the wrong blood and died, get over it"

You are completely under-estimating the difficulties in general of re - engineering 24h systems which also typically encapsulate many or all of the rules of a business. The car engine analogy is text book. Amex IIRC - is one of the classic actual case studies with respect to re engineering a system without taking it down - and whilst minimising customer disruption.

Bollox I am - I have done this on critical hospital systems tons of times - believe me that is a 24 hour business except people die if you get it wrong.

« Reply #57 on: November 23, 2013, 10:08 »
-6
Come off it. You are comparing completely different systems with completely different complexities and implications. As you must surely know. And who knows how well the existing system has been documented etc ?

« Reply #58 on: November 23, 2013, 10:53 »
+10
Come off it. You are comparing completely different systems with completely different complexities and implications. As you must surely know. And who knows how well the existing system has been documented etc ?

A computer system is a computer system is a computer system, whether it's photoshop, an aircraft management system, a hospital system or an ecommerce web site.  They all collect data, manipulate date and output data.  No professional organisation just tries stuff out on a production system to see what happens, they use test and staging systems and, if after all that, there are problems on a move to production, the changes are backed out.  There is no viable excuse for breaking something and leaving it broken for weeks.

« Reply #59 on: November 23, 2013, 12:06 »
-5
A computer system is a computer system is a computer system, whether it's photoshop, an aircraft management system, a hospital system or an ecommerce web site.  They all collect data, manipulate date and output data.  No professional organisation just tries stuff out on a production system to see what happens, they use test and staging systems and, if after all that, there are problems on a move to production, the changes are backed out.  There is no viable excuse for breaking something and leaving it broken for weeks.

There is always so much more involved than simply the computer system. A computer system typically encapsulates the rules of a business - how the business actually works. No two systems are ever the same because no two businesses are the same.

As you must know, in many cases the only way to see how a system works is to see what happens if you do x, y or z under real world conditions. Stuff like load balancing etc can be almost impossible to calculate and it is absolutely typical in the real world to be surprised or confounded by the results. And then there are all of the implicit problems and surprises involved with systems which have perhaps been added to over time or poorly documented.

Let's agree to differ over the details. But let's also be honest - contributor stats are not and should not be a priority ahead of the customer experience. And, as even the most indignant contributors must be aware, the customer experience is improving dramatically.

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #60 on: November 23, 2013, 12:19 »
0
As you must know, in many cases the only way to see how a system works is to see what happens if you do x, y or z under real world conditions. Stuff like load balancing etc can be almost impossible to calculate and it is absolutely typical in the real world to be surprised or confounded by the results. And then there are all of the implicit problems and surprises involved with systems which have perhaps been added to over time or poorly documented.

Sounds like a description of the Obamacare website.  Is this why they rolled it out untested?

Ron

« Reply #61 on: November 23, 2013, 12:27 »
+2
A computer system is a computer system is a computer system, whether it's photoshop, an aircraft management system, a hospital system or an ecommerce web site.  They all collect data, manipulate date and output data.  No professional organisation just tries stuff out on a production system to see what happens, they use test and staging systems and, if after all that, there are problems on a move to production, the changes are backed out.  There is no viable excuse for breaking something and leaving it broken for weeks.

There is always so much more involved than simply the computer system. A computer system typically encapsulates the rules of a business - how the business actually works. No two systems are ever the same because no two businesses are the same.

As you must know, in many cases the only way to see how a system works is to see what happens if you do x, y or z under real world conditions. Stuff like load balancing etc can be almost impossible to calculate and it is absolutely typical in the real world to be surprised or confounded by the results. And then there are all of the implicit problems and surprises involved with systems which have perhaps been added to over time or poorly documented.

Let's agree to differ over the details. But let's also be honest - contributor stats are not and should not be a priority ahead of the customer experience. And, as even the most indignant contributors must be aware, the customer experience is improving dramatically.
The only reason the customer experience might have improved is because the pricing got slashed in half. Other than that, the site still sucks, and everytime they make 'improvements' as you call them, they break another part of the live site. As Mike said, it seems they are just throwing upgrades out there, and hope for the best.

Shelma1

« Reply #62 on: November 23, 2013, 12:31 »
+2
A computer system is a computer system is a computer system, whether it's photoshop, an aircraft management system, a hospital system or an ecommerce web site.  They all collect data, manipulate date and output data.  No professional organisation just tries stuff out on a production system to see what happens, they use test and staging systems and, if after all that, there are problems on a move to production, the changes are backed out.  There is no viable excuse for breaking something and leaving it broken for weeks.


There is always so much more involved than simply the computer system. A computer system typically encapsulates the rules of a business - how the business actually works. No two systems are ever the same because no two businesses are the same.

As you must know, in many cases the only way to see how a system works is to see what happens if you do x, y or z under real world conditions. Stuff like load balancing etc can be almost impossible to calculate and it is absolutely typical in the real world to be surprised or confounded by the results. And then there are all of the implicit problems and surprises involved with systems which have perhaps been added to over time or poorly documented.

Let's agree to differ over the details. But let's also be honest - contributor stats are not and should not be a priority ahead of the customer experience. And, as even the most indignant contributors must be aware, the customer experience is improving dramatically.


What urgent things are they doing on the buyer side that preclude them from repairing the seller side?

« Reply #63 on: November 23, 2013, 12:33 »
-2
5
« Last Edit: May 12, 2014, 00:34 by Audi 5000 »

« Reply #64 on: November 23, 2013, 12:34 »
-1
the site still sucks, and everytime they make 'improvements' as you call them, they break another part of the live site. As Mike said, it seems they are just throwing upgrades out there, and hope for the best.

Well let's agree to differ. In terms of the customer experience, the speed of the site has much improved over the past month. And over the past year the quality of search results has dramatically improved. The larger thumbs are a good thing (though - personally I would be in favor of even bigger thumbs and would make the watermark much more faint). Yes they need to sort out the loupe. I hope that is higher up the list than contributor stats.

I certainly think they have much more to do but I believe it would be deliberately obtuse to dismiss the progress.

Spray and Pray

« Reply #65 on: November 23, 2013, 12:46 »
+1
What was this post about?  ???

Shelma1

« Reply #66 on: November 23, 2013, 12:50 »
+6
What urgent things are they doing on the buyer side that preclude them from repairing the seller side?
Making the site faster.

1. Losing contributor stats makes the site faster? If so, then was removing that feature purposeful?

2. The site is faster (after zillions of complaints from contributors, which they refused to take seriously at first and blamed everything but the sitethe country they were in, the browser they were using, etc.). So now what's the excuse?

3. Other sites manage to be even faster while simultaneously offering a much richer seller experience. What's up with that?

« Reply #67 on: November 23, 2013, 13:08 »
+6
I struggle to see how stats that are not updated in real time could have the remotest impact on performance  :-\

« Reply #68 on: November 23, 2013, 13:14 »
-3
5
« Last Edit: May 12, 2014, 00:34 by Audi 5000 »

Ron

« Reply #69 on: November 23, 2013, 13:18 »
+5
What urgent things are they doing on the buyer side that preclude them from repairing the seller side?
Making the site faster.
The only reason the site is faster is because the bandwidth is now only shared with a handful of buyers.  ;D

« Reply #70 on: November 23, 2013, 13:44 »
-4
5
« Last Edit: May 12, 2014, 00:34 by Audi 5000 »

« Reply #71 on: November 23, 2013, 14:14 »
+4
I really want the stats fixed especially October could be my BMY so I am curious how it turned out.

However, it's so important to us, partly because we are used to it and somwhat addicted to it. On the other hand, Getty should prove its technical competence by restoring the stats ASAP.
« Last Edit: November 23, 2013, 14:42 by Freedom »

« Reply #72 on: November 23, 2013, 14:17 »
0
5
« Last Edit: May 12, 2014, 00:34 by Audi 5000 »

« Reply #73 on: November 23, 2013, 14:19 »
-1
Then I guess you picked a good time close your account.

OK. So why did Tickstock get a minus for this ? Ron says he is quitting iStock when he finally reaches a payout.

When I reach payout, I will take the cash, and delete my account. 40 dollars to go.

« Reply #74 on: November 23, 2013, 14:26 »
-1
5
« Last Edit: May 12, 2014, 00:33 by Audi 5000 »


 

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