MicrostockGroup

Agency Based Discussion => iStockPhoto.com => Topic started by: madelaide on October 08, 2007, 16:55

Title: please re-upload
Post by: madelaide on October 08, 2007, 16:55

Got this from IS today:

Quote

Dear Maria Adelaide,
You submitted: 2 files that could not be properly processed. They are:
ID: 4334742, Title: 'White rose on gold satin'
ID: 4334794, Title: 'White rose on gold satin'
We ask you to please re-upload the files for reprocessing.
Thank you,
iStockphoto

Having to upload and go through the painful edition process again?  The images show normally on my queue.

And the sender address is not usable (do_not_reply@istockphoto.com)

Regards,
Adelaide

Title: Re: please re-upload
Post by: RT on October 08, 2007, 17:51

I had the exact same thing the other week, it looked fine on the edit page though.
Not a lot you can do about it I suppose.

Title: Re: please re-upload
Post by: jorgeinthewater on October 08, 2007, 19:08

Got one today also.

Title: Re: please re-upload
Post by: sbonk on October 08, 2007, 19:17

Yep, me too.

Title: Re: please re-upload
Post by: ptlee on October 08, 2007, 22:39

ditto. And got the previous batch all rejected for strange 'artifacts'. They were mostly accepted by others.

Quite strange.  :P

Title: Re: please re-upload
Post by: bbettina on October 09, 2007, 01:00

got one yesterday.  The one that couldn't be "properly processed" had been in the queue since 9/24

Title: Re: please re-upload
Post by: Egypix on October 09, 2007, 01:27

Got one Too!!

Title: Re: please re-upload
Post by: madelaide on October 09, 2007, 12:17

I sent them an email (support@, I think) asking if there was another way to overcome this problem. I haven't heard from them yet.

Regards,
Adelaide

Title: Re: please re-upload
Post by: madelaide on October 24, 2007, 17:52

As I haven't received a reply from IS (surprise!!!), I have reuploaded the files.

Now, how do I delete the two older images in queue?

Regards,
Adelaide