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please re-upload

Started by madelaide, October 08, 2007, 22:55

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madelaide

Got this from IS today:

QuoteDear Maria Adelaide,
You submitted: 2 files that could not be properly processed. They are:
ID: 4334742, Title: 'White rose on gold satin'
ID: 4334794, Title: 'White rose on gold satin'
We ask you to please re-upload the files for reprocessing.
Thank you,
iStockphoto

Having to upload and go through the painful edition process again?  The images show normally on my queue.

And the sender address is not usable ([email protected])

Regards,
Adelaide

RT

I had the exact same thing the other week, it looked fine on the edit page though.
Not a lot you can do about it I suppose.

jorgeinthewater

Jorgeinthewater

sbonk


ptlee

ditto. And got the previous batch all rejected for strange 'artifacts'. They were mostly accepted by others.

Quite strange.  :P


bbettina

got one yesterday.  The one that couldn't be "properly processed" had been in the queue since 9/24

Egypix


madelaide

I sent them an email (support@, I think) asking if there was another way to overcome this problem. I haven't heard from them yet.

Regards,
Adelaide

madelaide

As I haven't received a reply from IS (surprise!!!), I have reuploaded the files.

Now, how do I delete the two older images in queue?

Regards,
Adelaide