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Agency Based Discussion => iStockPhoto.com => Topic started by: WarrenPrice on June 18, 2013, 10:57

Title: PP Sales Anxiety
Post by: WarrenPrice on June 18, 2013, 10:57
Anxious to see May Report on PP Sales.  With all the emphasis "cheap" TS should offer some pretty good numbers ... I hope.   :P

Title: Re: PP Sales Anxiety
Post by: tab62 on June 18, 2013, 10:58
same here. Should be releasing numbers soon...
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 21, 2013, 09:47
Must be waiting for the weekend?  They certainly make it difficult, knowing when to expect the monthly report.  >:(
Title: Re: PP Sales Anxiety
Post by: Pauws99 on June 21, 2013, 12:40
And after last month's relatively quick report I thought they were getting their act together :-\
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 22, 2013, 10:49
Wondering if flooding may affect operations (PP report.)  Part of my PP portfolio is from the old StockExpert agency.  I've been following that site for PP results.  No results at either site.

Title: Re: PP Sales Anxiety
Post by: klsbear on June 22, 2013, 11:01
I suspect between the transition to the new levels and the flooding the PP is very low on their priority list.  It's always seemed like it was a manual operation and I wouldn't be surprised to find that they are not bothering with that right now.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 22, 2013, 12:59
I agree.  PP does seem to be manual.  I'm seeing sales but that is automated process.  Just waiting to see.
And checking the Hemera Collection to see what happens there.

Title: Re: PP Sales Anxiety
Post by: ShadySue on June 22, 2013, 14:34
From Rob Mattingley, moderator:
"...there is a lot going on in Calgary right now, but if there is going to be a significant delay I'm sure we'll get someone in here to post to let everyone know.  There are still 8 days left in the month so the reporting isn't late yet.  Thanks for your understanding."
http://www.istockphoto.com/forum_messages.php?threadid=354510&messageid=6904416 (http://www.istockphoto.com/forum_messages.php?threadid=354510&messageid=6904416)
Title: Re: PP Sales Anxiety
Post by: dingles on June 22, 2013, 17:56
They have yet to move any of my files from rhe past two month to PP sites, does anything run smooth over there?
Title: Re: PP Sales Anxiety
Post by: brm1949 on June 23, 2013, 05:29
With PP, No!!!
They have yet to move any of my files from rhe past two month to PP sites, does anything run smooth over there?
Title: Re: PP Sales Anxiety
Post by: ShadySue on June 23, 2013, 06:05
They have yet to move any of my files from rhe past two month to PP sites, does anything run smooth over there?
That's nothing to the time they've taken to get a lot of old E+ files transferred to Getty.
Always RSN.
Title: Re: PP Sales Anxiety
Post by: dhanford on June 23, 2013, 09:30
I don't know...  It seems to me that they knew the PP figures for May before the big Switcheroo = Collections Restructure on June 13.  If they posted those earnings first, they wouldn't of had use of our funds for those weeks - we would have been paid and that function would not have been delayed by playing musical chairs with the Collection.
Title: Re: PP Sales Anxiety
Post by: Noedelhap on June 23, 2013, 21:06
So I've read and seen that two days ago, the Bow and Elbow rivers that run through Calgary have flooded, so the city is in a state of emergency and downtown is closed down.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 23, 2013, 21:44
Yes and there is likely to be much more to this than a late PP Report.  Probably see a serious downturn in sales and services.
Here's hoping lives and property experience minimal damage.

Title: Re: PP Sales Anxiety
Post by: Dark_Angel on June 25, 2013, 04:27
Still no PP payout here  :(
Title: Re: PP Sales Anxiety
Post by: ShadySue on June 25, 2013, 04:50
Yes and there is likely to be much more to this than a late PP Report.  Probably see a serious downturn in sales and services.
Here's hoping lives and property experience minimal damage.
Why a serious downturn in sales?
Services, probably, if staff have been given exceptional leave to deal with property, insurance, salvage etc. Probably a reduction in sales from the area affected as businesses deal with more pressing issues, but why would it affect international sales?
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 25, 2013, 07:25
My thought was that "people" are involved in sales.  Are they totally automated?

Title: Re: PP Sales Anxiety
Post by: ShadySue on June 25, 2013, 07:28
My thought was that "people" are involved in sales.  Are they totally automated?
At iStock, yes - there's no customer service out of Calgary working hours.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 25, 2013, 07:30
What do they do?

Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 25, 2013, 07:32
Oh... and you probably are right about sales.  I'm actually seeing an uptick.

Title: Re: PP Sales Anxiety
Post by: ShadySue on June 25, 2013, 07:38
What do they do?
Customer service? I'm not sure exactly, but some things I've read:
1. Explaining to customers what 'resolution' means.
2. Explaining to customers the difference between a raster and a vector.
3. Refunds.
4. Questions about whether ELs are needed in particular instances.

Lucky you on the sales upturn.  :)


Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 25, 2013, 11:37
StockXpert has posted May results.
Title: Re: PP Sales Anxiety
Post by: lisafx on June 25, 2013, 17:53
StockXpert has posted May results.

Good to know.  Maybe Istock will post PP earnings by the end of the week. 
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on June 27, 2013, 12:34
If there is time and resources to publish an erroneous rate chart ...
there is time and resources enough to run the PP Report.
 >:(
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 12:45
]
Title: Re: PP Sales Anxiety
Post by: luissantos84 on June 27, 2013, 12:50
If there is time and resources to publish an erroneous rate chart ...
there is time and resources enough to run the PP Report.
 >:(
Calm down, it's not even late yet.

actually I believe PP should be paid at the same second the buyer purchase it just like Shutterstock or other agencies do, its indeed absurd that we need to wait "2 months" to see the sales, again it looks like iStock can pull anything and we say YAY Sir ;D
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 12:53
]
Title: Re: PP Sales Anxiety
Post by: luissantos84 on June 27, 2013, 12:56
If there is time and resources to publish an erroneous rate chart ...
there is time and resources enough to run the PP Report.
 >:(
Calm down, it's not even late yet.

actually I believe PP should be paid at the same second the buyer purchase it just like Shutterstock or other agencies do, its indeed absurd that we need to wait "2 months" to see the sales, again it looks like iStock can pull anything and we say YAY Sir ;D
Shutterstock doesn't pay anything the second the buyer purchases it.  You get paid once per month after the month has finished.  Would you rather have Istock work that way, I would much rather get paid every week.

I believe you are learning semantics with them, I will rephrase so you can understand, I want to see the sale notification as it happens not 2 months after
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 13:01
]
Title: Re: PP Sales Anxiety
Post by: luissantos84 on June 27, 2013, 13:03
If there is time and resources to publish an erroneous rate chart ...
there is time and resources enough to run the PP Report.
 >:(
Calm down, it's not even late yet.

actually I believe PP should be paid at the same second the buyer purchase it just like Shutterstock or other agencies do, its indeed absurd that we need to wait "2 months" to see the sales, again it looks like iStock can pull anything and we say YAY Sir ;D
Shutterstock doesn't pay anything the second the buyer purchases it.  You get paid once per month after the month has finished.  Would you rather have Istock work that way, I would much rather get paid every week.

I believe you are learning semantics with them, I will rephrase so you can understand, I want to see the sale notification as it happens not 2 months after
A notification is not at all the same thing as being paid, it's not semantics that's the problem there.

oh man YEAH I picked the wrong word

on a side note, if you continue to minus my posts I will make sure to minus yours too, I haven't on this post but I believe I can do it duh

oh man you and oxford, you guys are pathetic really, grow up!
Title: Re: PP Sales Anxiety
Post by: pancaketom on June 27, 2013, 15:07
Since IS is now primarily a subs site (at least in my experience the last few months), I'd like to see the subs reported in a timely manner and then be able to get at the $.

Luckily sales are so thin there it is more of a moot point for me anyway.
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 15:17
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Title: Re: PP Sales Anxiety
Post by: Ron on June 27, 2013, 15:19
Shutterstock pays on the 3rd-7th day, and 123 on the 15th. So thats not 5-6 weeks, but 1-2 weeks.
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 15:21
]
Title: Re: PP Sales Anxiety
Post by: Ron on June 27, 2013, 15:39
I love it how you say something, be proven wrong, then add stuff to try to be right again, you do that constantly. Just read your last comment, you point out yourself PP takes a lot longer, almost a full month longer.
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 15:47
]
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on June 27, 2013, 16:25
If it's worth nit-picking about, iStock takes up to 7-9 weeks to DECLARE that a sale has been made, not to pay for it. You then have to wait for the next payout date which may be two or three more weeks if you are on cheque payment. If they declare the sales this weekend, the next cheque payout date is the 15th, which would be almost 11 weeks after the initial May sale.
I suppose the average payout time would be eight or nine weeks, compared with three weeks for SS and a month for 123.
Title: Re: PP Sales Anxiety
Post by: lisafx on June 27, 2013, 16:43
A notification is not at all the same thing as being paid, it's not semantics that's the problem there.  I would much rather get paid (with real money, not notifications) every week for my sales and have the partner program come in a month late than get "paid" with notifications and wait 5 weeks for any payment (with money).

I'm confused.  I was under the impression this discussion was about PP program payouts, not Istock regular sales payouts.  Istock does indeed pay out every week, but the PP pays out "sometime during the next month" with no consistency whatsoever. 

FWIW, Tick,  the latest the other once-a-month sites pay out is the 15th of the month, in one payment, not dribs and drabs over the course of weeks, and not starting the END of the following month.  PP payouts are totally disorganized and amateurish compared to EVERY other microstock site. 

This is just one of the mounting pile of examples of the contempt Getty/Istock seems to hold its contributors in. 
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 16:47
]
Title: Re: PP Sales Anxiety
Post by: brm1949 on June 27, 2013, 16:50
Your not comprehending the issue.
Title: Re: PP Sales Anxiety
Post by: lisafx on June 27, 2013, 22:55

It's not really that big a deal, disagree if you like, but I'm saying that it's not much different for a site to payout on the 15th and to get your partner program payout on the 30th (usually).  It doesn't really matter to me when the reporting is done (once a month vs. every day, especially since it's only about 1.5% of my income).  They could be better but it doesn't seem like a huge difference, that's all I'm saying.

I can't speak for anyone else, but for me it is the inconsistency from one month to the next that is so annoying.  I would rather get paid later and know it will come in on a specific date than to never know when to expect it. 
Title: Re: PP Sales Anxiety
Post by: tickstock on June 27, 2013, 23:04
]
Title: Re: PP Sales Anxiety
Post by: Anyka on June 28, 2013, 00:50

It's not really that big a deal, disagree if you like, but I'm saying that it's not much different for a site to payout on the 15th and to get your partner program payout on the 30th (usually).  It doesn't really matter to me when the reporting is done (once a month vs. every day, especially since it's only about 1.5% of my income).  They could be better but it doesn't seem like a huge difference, that's all I'm saying.

I can't speak for anyone else, but for me it is the inconsistency from one month to the next that is so annoying.  I would rather get paid later and know it will come in on a specific date than to never know when to expect it.

Totally agree.  I would like to know the first week of a month wether last month was better or worse than same month last year.  Right now I STILL don't know that about May.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on June 28, 2013, 01:06

It's not really that big a deal, disagree if you like, but I'm saying that it's not much different for a site to payout on the 15th and to get your partner program payout on the 30th (usually).  It doesn't really matter to me when the reporting is done (once a month vs. every day, especially since it's only about 1.5% of my income).  They could be better but it doesn't seem like a huge difference, that's all I'm saying.

I can't speak for anyone else, but for me it is the inconsistency from one month to the next that is so annoying.  I would rather get paid later and know it will come in on a specific date than to never know when to expect it.
I guess we'll have to disagree on this, I would always rather get paid sooner.  Maybe you could just think about it as coming in on the last day of the month and then every (well pretty much every) month you'll be happily surprised it came sooner.

No it won't, it'll hardly ever come that soon. All that will come in that period will be the notification of earnings. For payment you will have to wait until the "payout date" that falls after your next "payment cutoff" date.

It's curious that for iStock you consider a notification to be a payment when for the other sites you consider that a payment only happens when they send you the cash.
Title: Re: PP Sales Anxiety
Post by: tickstock on June 28, 2013, 01:30
]
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on June 28, 2013, 01:46
....
Title: Re: PP Sales Anxiety
Post by: brm1949 on June 28, 2013, 09:16
This is the last friday of the month of June and still no PP posting so going by past performance I assume that even if it does start sometime today, it will not complete by the 1st of July. This means I will not cash out by the 1st since I need that income to reach payout, if I should be lucky enough to make 14.00 from it.
Title: Re: PP Sales Anxiety
Post by: brm1949 on June 28, 2013, 09:18
I'm talking about the month of May PP payouts.
Title: Re: PP Sales Anxiety
Post by: cidepix on June 28, 2013, 09:26

Shutterstock doesn't pay anything the second the buyer purchases it.  You get paid once per month after the month has finished.  Would you rather have Istock work that way, I would much rather get paid every week.

I don't know about him but I would rather get paid the shutterstock way, without having to request a payout..

Why on earth do I have to bother with requests everytime I want to get paid.. just bloody pay it periodically for god's sake..

It's my money and it's a given I am going to want to have it..
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on June 28, 2013, 10:20
How many people have crawled their way up to the payout level and lost interest long before they got there, so they never asked to be paid, I wonder.
Title: Re: PP Sales Anxiety
Post by: cidepix on June 28, 2013, 11:07
How many people have crawled their way up to the payout level and lost interest long before they got there, so they never asked to be paid, I wonder.

The only reason some sites make us request payouts is because it is a way to "never pay" some people and keep that money..
Title: Re: PP Sales Anxiety
Post by: Ron on June 28, 2013, 11:27
I get it that some sites want to set a payout limit, but having to request a pay out or keeping money when closing an account is just theft, scam, con, whatever you want to call it. Its my money, they made it with selling my pictures, and already keeping the bigger cut. Why and when did this industry get so greedy? Why do they have to treat us like 3rd world country workers? What happened to being civil, honest and being a good business partner?

I seriously wish everybody, everybody, would pull their images from the agencies and only upload again unless there is a 50% royalty guaranteed. Lets see who has the power then. I swear within one day the greedy basterds will cave.
Title: Re: PP Sales Anxiety
Post by: ShadySue on June 28, 2013, 11:50
I seriously wish everybody, everybody, would pull their images from the agencies and only upload again unless there is a 50% royalty guaranteed. Lets see who has the power then. I swear within one day the greedy basterds will cave.
The people who post here, or even on the forums of the agencies, are a minority. Seems most people are happy just to keep their heads down and keep submitting.
Title: Re: PP Sales Anxiety
Post by: Ron on June 28, 2013, 11:58
I seriously wish everybody, everybody, would pull their images from the agencies and only upload again unless there is a 50% royalty guaranteed. Lets see who has the power then. I swear within one day the greedy basterds will cave.
The people who post here, or even on the forums of the agencies, are a minority. Seems most people are happy just to keep their heads down and keep submitting.
  I know, its just a wish, but what if. Boy, I would like to see that. If I had 100 million to spare, I would organise a big campaign to round up everybody, cover everybodies stock income for a month, and then go to negotiate with SS. I am sure with a stockholder base they cant afford to risk losing all contributors and if word came out, stock would fall. They would have to agree to the terms. But it could backfire and be the end of SS altogether. LOL. Maybe start with IS first but I think Getty would drop IS in a heartbeat. Then what? Haha, I'll keep on dreaming.
Title: Re: PP Sales Anxiety
Post by: lisafx on June 28, 2013, 13:16
I guess we'll have to disagree on this, I would always rather get paid sooner.  Maybe you could just think about it as coming in on the last day of the month and then every (well pretty much every) month you'll be happily surprised it came sooner.

LOL!  We're talking about Istock here.  Nobody's getting paid PP royalties "sooner". As we have all been trying to explain to you (and I know you are intelligent so apparently you are intentionally misunderstanding), Istock pays LAST - never "sooner", and always inconsistently.

As already pointed out, here we are the last Friday in June and still PP hasn't begun.  They are going to miss their own deadline this time.  And I am sure when they do you will still be defending them. 
Title: Re: PP Sales Anxiety
Post by: ShadySue on June 28, 2013, 13:31
Lobo has announced that PP sales probably won't happen until next week.
http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1 (http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1)
Another iStock pie crust.
An identical announcement has been made re mirrored Getty images.
No suggestion that someone might be required to work on to solve the problem. H*ll no. Don't let the contributors think its 'all about them'.
Title: Re: PP Sales Anxiety
Post by: lisafx on June 28, 2013, 13:35
Lobo has announced that PP sales probably won't happen until next week.
[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1[/url])
Another iStock pie crust.
An identical announcement has been made re mirrored Getty images.
No suggestion that someone might be required to work on to solve the problem. H*ll no. Don't let the contributors think its 'all about them'.


LOL!  Priceless.  Thanks for posting Liz. 

I tell you, I am in a state of shock!  ;)
Title: Re: PP Sales Anxiety
Post by: luissantos84 on June 28, 2013, 13:48
no rush iStock! just make tickstock happy, that is my only concern ;D
Title: Re: PP Sales Anxiety
Post by: brm1949 on June 28, 2013, 13:56
Yep, being paid on time when I want it.
What a joke.
Title: Re: PP Sales Anxiety
Post by: loop on June 28, 2013, 14:06

Shutterstock doesn't pay anything the second the buyer purchases it.  You get paid once per month after the month has finished.  Would you rather have Istock work that way, I would much rather get paid every week.

I don't know about him but I would rather get paid the shutterstock way, without having to request a payout..

Why on earth do I have to bother with requests everytime I want to get paid.. just bloody pay it periodically for god's sake..

It's my money and it's a given I am going to want to have it..

I prefer to request, and to be able to determine how much money of the total I want. Not very often, but from time to time, for a variety of reasons, I don't ask for all, letting a part for next week or next month. And of course, I prefer two weekly payments (istock), to one monthly (SS); and one monthly with 15-20 days average delay to one monthly with one month average delay (TS). But SS and TS are not my problem.
Title: Re: PP Sales Anxiety
Post by: Pixart on June 28, 2013, 14:12
Lobo has announced that PP sales probably won't happen until next week.
[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1[/url])
Another iStock pie crust.
An identical announcement has been made re mirrored Getty images.
No suggestion that someone might be required to work on to solve the problem. H*ll no. Don't let the contributors think its 'all about them'.

Wow, they made an announcement before 4 on a Friday.  How unusual, usually they wait to post these things until the office is closing.
Title: Re: PP Sales Anxiety
Post by: Mantis on June 28, 2013, 16:29
If there is time and resources to publish an erroneous rate chart ...
there is time and resources enough to run the PP Report.
 >:(
Calm down, it's not even late yet.

actually I believe PP should be paid at the same second the buyer purchase it just like Shutterstock or other agencies do, its indeed absurd that we need to wait "2 months" to see the sales, again it looks like iStock can pull anything and we say YAY Sir ;D

They float millions, like Alamy.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on June 28, 2013, 17:07
If there is time and resources to publish an erroneous rate chart ...
there is time and resources enough to run the PP Report.
 >:(
Calm down, it's not even late yet.

actually I believe PP should be paid at the same second the buyer purchase it just like Shutterstock or other agencies do, its indeed absurd that we need to wait "2 months" to see the sales, again it looks like iStock can pull anything and we say YAY Sir ;D

They float millions, like Alamy.

The difference is that Alamy is post-paid, so they don't hold the cash, iStock is pre-paid, so they do.
Title: Re: PP Sales Anxiety
Post by: Ron on June 28, 2013, 18:36
Lobo has announced that PP sales probably won't happen until next week.
[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1[/url])
Another iStock pie crust.
An identical announcement has been made re mirrored Getty images.
No suggestion that someone might be required to work on to solve the problem. H*ll no. Don't let the contributors think its 'all about them'.
Typical
Title: Re: PP Sales Anxiety
Post by: thepoeticimage on June 29, 2013, 18:14
Between Istock not paying and 123rf inability to get their uploading to work properly, it has been a pretty crappy month in microstock . . . .
Title: Re: PP Sales Anxiety
Post by: tab62 on June 29, 2013, 20:17
WME for me  :(


Title: Re: PP Sales Anxiety
Post by: borg on June 30, 2013, 08:30
Please, change name from "thinkstock" to "tiestock" or even "tapewormstock"...
Title: Re: PP Sales Anxiety
Post by: Noedelhap on June 30, 2013, 21:42
This has nothing to do with floods or 'busy times' at iStock, this is just a totally incompetent IT department.

admin edit: changed the post to be more politically correct.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 02, 2013, 13:44
Is it time to get concerned? 
Hope I'm not the only one who has seen NO results from May PP sales?

Title: Re: PP Sales Anxiety
Post by: tickstock on July 02, 2013, 13:53
]
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 02, 2013, 13:56
Well, thank you for your permission sir!
Title: Re: PP Sales Anxiety
Post by: tickstock on July 02, 2013, 13:58
]
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 02, 2013, 14:02
Let see, this is July and we are waiting on May PP reports which should be done by June 15 or so as has been the practice until now. I'm beyond aggravated with istock and this just fuels it more. Have a nice day.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 02, 2013, 14:07
]
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 02, 2013, 14:14
Let see, this is July and we are waiting on May PP reports which should be done by June 15 or so as has been the practice until now. I'm beyond aggravated with istock and this just fuels it more. Have a nice day.

When will I get paid?

Royalties are paid once a month. Royalties will be paid for the previous month by the 30th of the current month. For example, royalties generated during the month of March will be paid by the 30th of April. There is no set day for royalty pay outs to begin.

[url]http://www.istockphoto.com/forum_messages.php?threadid=344185&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=344185&page=1[/url])


Do you receive payments from PP Sales?

Title: Re: PP Sales Anxiety
Post by: tickstock on July 02, 2013, 14:18
]
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 02, 2013, 14:29
Lobo promised to post an update 'this morning'.
Just another iS pie crust, as it's now 13:28 in iStockland.
Same promise was made re Getty payments to exclusives and as of this moment, nada.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 02, 2013, 15:25
I am sure the flood there has a lot to do with the delay- not sure about their office condition but a lot of repairs are being done in Calgary...
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 02, 2013, 15:30
I am sure the flood there has a lot to do with the delay- not sure about their office condition but a lot of repairs are being done in Calgary...
It seems odd to make excuses for them when they haven't made those excuses for themselves. I'm sure if it were the flood behind the delay they would have said so ... in fact they actually deserve a bit of credit for not using that as an excuse since it's one of the few things that people would probably have found acceptable.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 02, 2013, 15:40
I agree...
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 02, 2013, 15:42
I am sure the flood there has a lot to do with the delay- not sure about their office condition but a lot of repairs are being done in Calgary...

curious they had issues (again) with PP but not with decreasing pricing for main collection :D
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 02, 2013, 15:43
I am sure the flood there has a lot to do with the delay- not sure about their office condition but a lot of repairs are being done in Calgary...

Lobo said the office wasn't in the worst area and was fine apart from a few 'more' roof leaks.
Probably some employees had flood damage at home which should be their priority, and presumably others were having problems getting in to work.

However, Lobo said the delays are due to 'errors':
http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6907588 (http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6907588)
Same message for GI sales.
Title: Re: PP Sales Anxiety
Post by: ignard on July 02, 2013, 15:44
I am sure the flood there has a lot to do with the delay- not sure about their office condition but a lot of repairs are being done in Calgary...

I''m pretty sure they didn''t suffer that much because that is what they said on their own forum. Neither did most of their employees suffer.

Regular payouts went well, what could be the reason, I haven''t got a clue and neither do they because that would be to communicated right away.

Hmmm what is the interest rate at the moment?

I don''t think iS will pay a fine or interest. We are the cheapest bank out there.

Or do they have a cashflow problem at this moment?
Title: Re: PP Sales Anxiety
Post by: wordplanet on July 02, 2013, 16:07
My PP sales have exceeded my regular sales the last couple of months.  :( that subs are doing better with iS - at least for this non-exclusive - than anything else.  Without my P+ photos - which accounted for most of my regular iS sales, it's not going to be a pretty picture.

Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 02, 2013, 23:59
Or do they have a cashflow problem at this moment?

That thought has flitted past my mind too, but I don't see how they could possibly introduce the latest revenue-destroying changes if that were the case. Mind you, in the crazy world of Getty/iStock thinking, who knows?
Title: Re: PP Sales Anxiety
Post by: ignard on July 03, 2013, 02:22
I was presuming that I was not the only one with this idea that crossed my mind.

It is wednesday 09:00 in the morning CET and still no reply from LOBO on the IS forum.

I don''t complain at the IS forum anymore because you get banned when you have a critic (enough examples from the past). What I do considder is complaining by facebook to reach as many people around the world as possible. It is a way to put some pressure on the IS board. It will reach IS/Getty shareholders, prospects, customers and contributors. Doing it all together would mean a flood of pressure on IS/Getty board.

 IS only cares for:

- money.
- prospects
- customers
- bad publicity
- dogs
- the weather
- cats
- the waterlevel of chicken
- ............
- Exclusive contributors
- Indies

(Most important to IS is named first, Less important is named last)

Just my 2 cents and a laugh (though crying would be better)

Regards

Iggy
Title: Re: PP Sales Anxiety
Post by: MichaelJayFoto on July 03, 2013, 03:53
Royalties are paid once a month. Royalties will be paid for the previous month by the 30th of the current month.

Add in the fact that they can't process the whole batch at once but always need five to six days, may we assume in the future that if the payout has not even started before the 25th, it will be late? Only until proven otherwise at least once, maybe...
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 03, 2013, 04:51
Seems Lobo is AWOL: anyone seen any posts after this stroppy one 19 hours ago?
http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6908990 (http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6908990)
Title: Re: PP Sales Anxiety
Post by: Mantis on July 03, 2013, 07:37
I am sure the flood there has a lot to do with the delay- not sure about their office condition but a lot of repairs are being done in Calgary...

curious they had issues (again) with PP but not with decreasing pricing for main collection :D

I plussed you.  Their actions are clearly selective. The "royalty reduction connector" is NEVER broken.
Title: Re: PP Sales Anxiety
Post by: MisterElements on July 03, 2013, 08:46
I'm thinking they will pay May and June at the same time this month.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 03, 2013, 08:51
Lobo is "waiting for word from the team rebuilding the script. I should have an ETA later this morning. I WILL be back before noon MST today."
http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6909402 (http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6909402)
Same message for GI sales report.

I'm not techie: why does the script need to be rebuilt each month (apparently)?
The delay we had two months ago on the GI report was suppposed to 'guarantee' we'd get paid on time after that.
 ::)
Title: Re: PP Sales Anxiety
Post by: ignard on July 03, 2013, 08:55
The only guarantee you will get from IS is that there is no guarantee
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 03, 2013, 08:57
The only guarantee you will get from IS is that there is no guarantee
Or their guarantees to suppliers are as valuable as their promises.
Title: Re: PP Sales Anxiety
Post by: jm on July 03, 2013, 10:52
And now for something completely different.
Payment from SS that is supposed to be paid by 15th has already appeared on my PayPal account.
These little differences...
Title: Re: PP Sales Anxiety
Post by: Click Images on July 03, 2013, 11:25
And now for something completely different.
Payment from SS that is supposed to be paid by 15th has already appeared on my PayPal account.
These little differences...

Just as I was reading this post, my iPhone beeps and Paypal lets me know that I have received a payment from Shutterstock Images C.V.  :)
Title: Re: PP Sales Anxiety
Post by: dingles on July 03, 2013, 11:26
In a recent interview with Brice he stated that iStock has grown much larger than the framework it was built from intended. With that I feel stems all of the technical problems. They are adding and bandaging, but in reality it should be rebuilt to accommodate all the changes over the years as well as the larger collections. Not sure why they can't rebuild and still keep the current one alive...maybe they are for all we know. Or maybe they are just milking what they can out of iStock before calling it quits...I guess we'll see.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 03, 2013, 12:40
working in the technology field for over 20 years it is not uncommon for companies to ride their old systems way beyond what they should do. All about keeping costs down...
Title: Re: PP Sales Anxiety
Post by: dingles on July 03, 2013, 12:44
working in the technology field for over 20 years it is not uncommon for companies to ride their old systems way beyond what they should do. All about keeping costs down...

Yeah, I completely get that.
Just offering up some insight into the many technical issues we have had over at iStock.
Title: Re: PP Sales Anxiety
Post by: ignard on July 03, 2013, 14:32
The one who knows exactly what happens with technology in the near future for lets say 3 years, Is either a fool or a drug addict. For rebuilding a core business website you need both. Milking a former investment is wise. Can''t blame IS for that. Not paying debts is a discussion of another kind
Title: Re: PP Sales Anxiety
Post by: tickstock on July 03, 2013, 17:19
]
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 03, 2013, 17:36
Maybe it's starting?  Just had about $400 show up but I can't figure out where it came from yet.  Maybe some kind of bug, looks like GI Connect from February which seems very unlikely.

Something is broken.  My DeepMeta is "not responding."

ED: Ooooops... temporary status.
all is well.
but no NO PP results


Title: Re: PP Sales Anxiety
Post by: Ron on July 03, 2013, 17:40
No PP here, but maybe there were none.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 03, 2013, 17:45
Maybe it's starting?  Just had few hundred dollars show up but I can't figure out where it came from yet. 
ETA:  Maybe some kind of bug, looks like GI Connect from February which seems very unlikely.  Hopefully this isn't all of it.
No I have some $$ (much less than hundreds!) from GI Connect in Feb and there are other reports of very large (one reporting $3500!) GI Connect sales from Feb/March.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 03, 2013, 17:47
No PP here, but maybe there were none.

Nothing reported there yet: www.istockphoto.com/forum_messages.php?threadid=354644&page=3 (http://www.istockphoto.com/forum_messages.php?threadid=354644&page=3)
Title: Re: PP Sales Anxiety
Post by: tickstock on July 03, 2013, 18:03
]
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 03, 2013, 18:29
 ::)
Three days late and bug-ridden. How can we trust anything they do, whether through malice or incompetence.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 03, 2013, 18:39
They were the top micro in the industry, my how the mighty have fallen. Still unbelievable that it would come to this.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 03, 2013, 18:43
Did make a sale there today. 10 cents.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 03, 2013, 18:43
They were the top micro in the industry, my how the mighty have fallen. Still unbelievable that it would come to this.

and it looks like SS is doing the right thing all the time, paying us today instead of the usual 7th :D
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 03, 2013, 18:45
Yes, that was a pleasant surprise, normally I get it on the 7th.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 03, 2013, 19:30
I just got a $1.50 and pray to God this isn't all of it or else I might have to sign up for food stamps   :(


Title: Re: PP Sales Anxiety
Post by: Sean Locke Photography on July 03, 2013, 22:05
Nobody is going to get more than ten cents for connect.  It's a bug.  Surprise!
Title: Re: PP Sales Anxiety
Post by: tab62 on July 03, 2013, 22:14
okay, I am off to the soup kitchen in downtown Seattle. Maybe I can have someone take a pic of me in line.  I can see the name of the photo- "Chicago Tribune Ex-Photographer awaits free soup"


Title: Re: PP Sales Anxiety
Post by: tickstock on July 03, 2013, 23:50
]
Title: Re: PP Sales Anxiety
Post by: Uncle Pete on July 04, 2013, 00:43
Perish that thought. Or if it's true, we can mark the calendar as "This is the End".  :)

Just checked and still no May PP reported. You also say none and a few others the same. I'd guess at this point, something is holding up the accounting.

Hey what do we expect? It's only been 35 days since the end of May.  :(


No PP here, but maybe there were none.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 04, 2013, 03:09
::)
Three days late and bug-ridden. How can we trust anything they do, whether through malice or incompetence.
And now apparently there has been a post on Facebook saying it's a bug, it is actually the May Getty payment.

What's this with making relevant announcements on Facebook but not on iStock?
Title: Re: PP Sales Anxiety
Post by: loop on July 04, 2013, 05:04
Really nice payment here. Connect or May GI, ok, it doesn't matter too much, looking at the amount.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 04, 2013, 05:23
Really nice payment here. Connect or May GI, ok, it doesn't matter too much, looking at the amount.
You wouldn't rather have a reasonable chance that it was being reported accurately?
I'd be more confident if e.g. Lobo had given advance warning, e.g. "The IT guys haven't a clue how to fix the script, but we're going to dump all Getty payments for May into Connect for February. Yeah, that's totally random." rather than some Facebook announcement (where is it? I can't find it on Fb.) after the event.
I'm not saying that it's definitely inaccurate. I'm just saying this sort of mess makes me 'less confident' that it's accurate.
I think we're just supposed to grovel with gratitude that we got paid 'only' four days late.
Title: Re: PP Sales Anxiety
Post by: loop on July 04, 2013, 06:07
Really nice payment here. Connect or May GI, ok, it doesn't matter too much, looking at the amount.
You wouldn't rather have a reasonable chance that it was being reported accurately?
I'd be more confident if e.g. Lobo had given advance warning, e.g. "The IT guys haven't a clue how to fix the script, but we're going to dump all payments into Connect for February. Yeah, that's totally random." rather than some Facebook announcement (where is it? I can't find it on Fb.) after the event.
I'm not saying that it's definitely inaccurate. I'm just saying this sort of mess makes me 'less confident' that it's accurate.
I think we're just supposed to grovel with gratitude that we got paid 'only' four days late.

Yes, of course, but I just was looking at the bright aspect of the matter.
Title: Re: PP Sales Anxiety
Post by: Tror on July 04, 2013, 06:48
Last year I tried to explain to my car dealer that my Water heating system was broken and I needed the money for his rate to replace it = therefore no money for him this month. Guess what he told me? ;-)
I am not interested in excuses. They have to get their act together. Its not like their cut was to small.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 04, 2013, 07:07

Posted By Lightwriter1949:
So I'm to understand that the PP payments will begin to show shortly beginning this morning?

If you take a look through all the previous PP threads you will notice that payments are added day by day over an entire weekend. We normally run the scripts on a weekend while the site is experiencing less traffic. As it's a HUGE holiday weekend for the US we had decided to start the processing of the PP/GI payments on Wednesday.

All of this happens in phases. Our first concern, much to the chagrin of the non-exclusives, is the ensure the GI sales are processed. These are the payments our Exclusives receive from their mirrored content on Getty Images. The next series of payments that are processed are the Partner Program sales.

So will this be entirely completed this morning? Probably not. Again, from what I recall PP payments typically happen over an entire weekend. We appreciate your continued patience. Our intent is to ensure all these payments are completed before the Cut off dates for the the next Payment Request cut offs. I do understand that our normal schedule would provide these payments BEFORE the end the following month.

I will continue to monitor and update this thread when additional information comes from the Dev team.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 04, 2013, 07:09
That was a response from Lobo, I was asking if the PP payments would start showing this morning, not complete.
Title: Re: PP Sales Anxiety
Post by: Sean Locke Photography on July 04, 2013, 07:11
All of this happens in phases. Our first concern, much to the chagrin of the non-exclusives, is the ensure the GI sales are processed. These are the payments our Exclusives receive from their mirrored content on Getty Images. The next series of payments that are processed are the Partner Program sales.

Which is funny, since the PP payments _always_ were done first every other month.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 04, 2013, 07:18
All of this happens in phases. Our first concern, much to the chagrin of the non-exclusives, is the ensure the GI sales are processed. These are the payments our Exclusives receive from their mirrored content on Getty Images. The next series of payments that are processed are the Partner Program sales.

Which is funny, since the PP payments _always_ were done first every other month.
True, but maybe they felt they had to throw the exclusives a bone (I realise some exclusives choose to be in the PP.)
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 04, 2013, 07:25
Forget about PP payments today, quote from Lobo:

I'm telling you that they will be processed as soon as the GI payment process is complete. Which normally take a day or so to complete.

RE: GI payment process:
So will this be entirely completed this morning? Probably not.
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 04, 2013, 07:43
Forget about PP payments today, quote from Lobo:

I'm telling you that they will be processed as soon as the GI payment process is complete. Which normally take a day or so to complete.

RE: GI payment process:
So will this be entirely completed this morning? Probably not.

Because they can't do more than one thing at a time.  Why is all of this not automated?  Does everything there have to be manually processed?  Truly amazing.
Title: Re: PP Sales Anxiety
Post by: Ron on July 04, 2013, 08:48
PP will be completed BEFORE the end of the month (July)? And this is PP May? So they give themselves two months time to process PP payments? Holy crap, what a scam. Can you imagine people relying on their stock income. Honestly, what a fvcked up company that is.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 04, 2013, 08:53
PP will be completed BEFORE the end of the month (July)? And this is PP May? So they give themselves two months time to process PP payments? Holy crap, what a scam. Can you imagine people relying on their stock income. Honestly, what a fvcked up company that is.

Allegedly they're going to have them completed by Monday:
Lobo: "Our intent is to ensure all these payments are completed before the Cut off dates for the the next Payment Request cut offs. I do understand that our normal schedule would provide these payments BEFORE the end the following month."
http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910156 (http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910156)
Title: Re: PP Sales Anxiety
Post by: jm on July 04, 2013, 08:57
Hopefully Lobo & IT Melody Boys are getting salary on time.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 04, 2013, 09:27
at this moment the least they can do is paying June also
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 04, 2013, 09:42
I trust the oompah loompahs in their IT department have recieved a size 12 shoe up the arse for incompetence.

Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 04, 2013, 10:54
I trust the oompah loompahs in their IT department have recieved a size 12 shoe up the arse for incompetence.

Don't blame the monkeys for the organ grinder's failure to organise his business properly.
Title: Re: PP Sales Anxiety
Post by: dingles on July 04, 2013, 16:56
It seems they run thus stuff live...you'd think a company of their size has an internal test server that is a clone of their system
Title: Re: PP Sales Anxiety
Post by: Silken Photography on July 04, 2013, 20:37
It seems they run thus stuff live...you'd think a company of their size has an internal test server that is a clone of their system

Test systems are rarely the size and complexity of the live systems.  They should be, but you need invest time and money to make them that way, and the IT department need to be given both by upper management to do that.

I must admit, when this topic first started, I thought it was a bit premature, but 5 days into July it's beyond a joke.  But I'm only complaining because I'm impatient - I decided to wait until May's PP came in before I claimed my first istock payout.  I do feel for people who are relying on this, I'd be livid if my employer delayed paying my my weekly salary.
Title: Re: PP Sales Anxiety
Post by: dingles on July 04, 2013, 22:06
All in all it shows that there infrastructure can't handle their current load. I doubt they are willing to put the money into overhauling it, but it doesn't mean it doesn't need it.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 05, 2013, 11:12
anymore word? I assume later this month...
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 05, 2013, 11:23
All in all it shows that there infrastructure can't handle their current load. I doubt they are willing to put the money into overhauling it, but it doesn't mean it doesn't need it.
This has been being said since I joined in late 2006.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 05, 2013, 11:24
anymore word? I assume later this month...

http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910586 (http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910586)
Title: Re: PP Sales Anxiety
Post by: lisafx on July 05, 2013, 11:41
anymore word? I assume later this month...

[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910586[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910586[/url])


Thanks for the link.  Let's hope this is one "deadline" they can actually keep. 
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 05, 2013, 11:45
anymore word? I assume later this month...

[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910586[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6910586[/url])


Thanks for the link.  Let's hope this is one "deadline" they can actually keep.

I make no guarantees or promises. Don't shoot the messenger (me)!
Title: Re: PP Sales Anxiety
Post by: tickstock on July 05, 2013, 11:49
'
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 05, 2013, 14:41
Just got a regular looking Getty sale (purple bar in May), maybe it's getting closer?
Just got a May purple bar for exactly the same amount as my black bar in Feb. It's going to end in tears, I'm sure.
Title: Re: PP Sales Anxiety
Post by: Freedom on July 05, 2013, 14:55
Yep, GI sales are coming.
Title: Re: PP Sales Anxiety
Post by: Ron on July 05, 2013, 15:13
Yep, GI sales are coming.
Apparently there is an update in the exclusives forum, but the payment has been suspended due to an error with the same GI pay out. Is what I understand so far.
Title: Re: PP Sales Anxiety
Post by: Freedom on July 05, 2013, 16:31
No Ron, this is for real. It keeps coming.  ;D
Title: Re: PP Sales Anxiety
Post by: StanRohrer on July 05, 2013, 17:47
The way I read the iStock notice is the purple bar will eventually get to the same value as the black bar. Early next week the black bar value gets clawed back. Errors in the transfer conversions created the black bar erroneously. Good Ole iStock.  Glad they aren't my bank. Oh wait!
Title: Re: PP Sales Anxiety
Post by: MichaelJayFoto on July 06, 2013, 00:10
I still didn't see a single PP download yet, though the GI Sales seem to have gone through completely yesterday - at least that's what I take from the people reporting the numbers are matching or close to the erroneous Connect numbers.

So in my books, PP downloads would have to start a few hours after GI Sales if they set it up right. As far as I have understood from their communication in the past months, the import of the reports can be queued in the system, so no one actually has to press a button on a Saturday to start the import, it just could be scheduled somewhere in the system already.

However, the announcement to have it finished over the weekend seems a bit on the optimistic side as it took five to six days in the past months.

Then again, having moved the payout request deadlines to Friday next week is giving us a few more days to have PP included in the next payment request...
Title: Re: PP Sales Anxiety
Post by: lisafx on July 06, 2013, 18:00

...However, the announcement to have it finished over the weekend seems a bit on the optimistic side as it took five to six days in the past months.


"A bit optimistic" is putting it mildly, since it is around close of business on Saturday and they haven't even started. 

Who'd have thought another Istock deadline would pass unmet??   :o
Title: Re: PP Sales Anxiety
Post by: tab62 on July 06, 2013, 18:28
at this point Year End would be fine with me  :-\

Title: Re: PP Sales Anxiety
Post by: ShadySue on July 06, 2013, 18:29

...However, the announcement to have it finished over the weekend seems a bit on the optimistic side as it took five to six days in the past months.



"A bit optimistic" is putting it mildly, since it is around close of business on Saturday and they haven't even started. 

Who'd have thought another Istock deadline would pass unmet??   :o

Ah well, it's all moot as payout requests are on hold anyway.
Latest ETA: http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6911264 (http://www.istockphoto.com/forum_messages.php?threadid=354644&messageid=6911264)
Title: Re: PP Sales Anxiety
Post by: pancaketom on July 06, 2013, 22:39
"never attribute to malice what can be attributed to incompetence" - said someone once. Either way is pretty sad here. It seems they can claw back and lower prices and move in pseudo exclusive crap on time though.
Title: Re: PP Sales Anxiety
Post by: MichaelJayFoto on July 07, 2013, 01:43
"A bit optimistic" is putting it mildly, since it is around close of business on Saturday and they haven't even started. 

Who'd have thought another Istock deadline would pass unmet??   :o

Yes, I'll be totally shocked if that happens.  ;)
Title: Re: PP Sales Anxiety
Post by: tab62 on July 07, 2013, 10:17
The weekend is almost over...
Title: Re: PP Sales Anxiety
Post by: yuliang11 on July 07, 2013, 10:30
There was a time when istock was my highest earner. last month , my SS is earnings is 20 times my istock earnings. i'm currently stopping all uploads until it's worthwhile to spend time uploading to this site.
Title: Re: PP Sales Anxiety
Post by: JPSDK on July 07, 2013, 10:34
isnt it obvious.
The treasure room is empty and they try to buy time with all means.

it started with the redeemed credits = growth has stopped and they try to make profit grow by exploiting the contributors.
Then cashbacks
Then money only one way deals , such as the google deal. (selling assets)
And now pay out delays.
for PP and regulars.

Thats exactly how a company reacts, when expenses are high, and the influx of income cannot cover it.
Liquids problems.
Panick before closing.

We have seen it many times, its common among certain categories of businesses such as used car dealers and sun tan shops.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 07, 2013, 10:39
Confused? If the end is near why did the King of stock join them? or is he strictly on the Getty side of the house?
Title: Re: PP Sales Anxiety
Post by: JPSDK on July 07, 2013, 10:40
He joined Getty, didnt he?
Title: Re: PP Sales Anxiety
Post by: etienjones on July 07, 2013, 10:58
"never attribute to malice what can be attributed to incompetence" - said someone once. Either way is pretty sad here. It seems they can claw back and lower prices and move in pseudo exclusive crap on time though.

And I say:

"never attribute to incompetence when someone has your money in their pocket"

Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 07, 2013, 11:05
It is beyond ridicule and anger.  It is just Sad.  iStock has become a joke.
 :'( :'( :'(
Title: Re: PP Sales Anxiety
Post by: [email protected] on July 07, 2013, 12:20
iStock has always been a joke Warren ;)...now they're a cheap joke that leaves a bad taste in your mouth...
Title: Re: PP Sales Anxiety
Post by: tab62 on July 07, 2013, 12:48
like bad scotch...
Title: Re: PP Sales Anxiety
Post by: mlwinphoto on July 07, 2013, 13:57
like bad scotch...

Is there such a thing as bad scotch?   ;)
Title: Re: PP Sales Anxiety
Post by: tab62 on July 07, 2013, 14:22
bad scotch video-

A Bad Bottle of Scotch (http://www.youtube.com/watch?v=oVHkbgC0PyQ#ws)


Title: Re: PP Sales Anxiety
Post by: tab62 on July 07, 2013, 22:35
Guess what? Weekend is officially over and surprise! No PP! Anyone's next guess?
Title: Re: PP Sales Anxiety
Post by: Ron on July 07, 2013, 23:42
 Nothing here, but I dont know if I have any. That fact alone is unacceptable. Is there anyway to see PP sales other then waiting for IS to get their act together?
Title: Re: PP Sales Anxiety
Post by: dhanford on July 08, 2013, 05:19
If the PP is delayed AND the Request for Payment is disabled, that leaves a huge wad of cash for IS to manipulate.  I wonder what they are actually up to.  ::)
Title: Re: PP Sales Anxiety
Post by: tab62 on July 08, 2013, 10:48
Any bets they will miss this week as well?
Title: Re: PP Sales Anxiety
Post by: Phadrea on July 08, 2013, 12:53
Surely IS who are owned by Getty can't be in financial trouble. Getty are very very wealthy or m I missing something ?
Title: Re: PP Sales Anxiety 38 Days
Post by: Uncle Pete on July 08, 2013, 17:24
PP sales credit now MIA 38 days. The one person responsible for doing this, couldn't find the canoe paddle to come across the river and push the "Calculate" button.  ::) Roughly a month late and they pretend to be a serious business?

Guess what? Weekend is officially over and surprise! No PP! Anyone's next guess?

Has anyone received MAY PP sales reports?

"Payment Request functionality will be brought back on line Thursday July 11, 2013."

Exactly!  Does anybody really believe the time frame that they've laid out?

No
Title: Re: PP Sales Anxiety
Post by: tab62 on July 08, 2013, 22:36
no pee pee for me...
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 08, 2013, 23:15
what's the longest PP has ever taken?
Title: Re: PP Sales Anxiety
Post by: mlwinphoto on July 08, 2013, 23:48
Well, since they are incapable of transferring any more than 14 of my files to the PP at least I don't have to be concerned with delayed payments.  Sorry for those that rely on them for a significant portion of their income.

Up until recently I was happy that those missing files weren't being moved over as I feel that would negatively impact my sales of those files on iStock.  However, with only one iS sale (for 72 cents) in the last 8 days I am wishing the connector were working.  Not holding my breath.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 09, 2013, 05:36
what's the longest PP has ever taken?

This is it. It's never taken longer than the end of the following month.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 09, 2013, 05:45
Oh great, now they are setting a precedent!
Title: Re: PP Sales Anxiety
Post by: Ploink on July 09, 2013, 05:47
Oh great, now were setting a precedent!

No, we are making history!  ;D
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 09, 2013, 06:04
They haven't sorted out the GI sales muddle, which they have said they're going to sort out before they start PP. No sense of urgency, deadlines are made and missed. I wonder how many people worked evenings and weekends on this? Silly question, probably.
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 09, 2013, 07:15
They haven't sorted out the GI sales muddle, which they have said they're going to sort out before they start PP. No sense of urgency, deadlines are made and missed. I wonder how many people worked evenings and weekends on this? Silly question, probably.

I suspect the only person working evenings and weekends in their IT department wields a vacuum cleaner.
Title: Re: PP Sales Anxiety
Post by: Mantis on July 09, 2013, 07:34
I really feel for those who rely on this income as part of their budget.  Simply incompetence or they don't care or both.  I mean they force us independents into a program that they don't perfect one of the most important features before launching and that's payment. Now, I am sure the connector for taking the customer's cash is never broken, a priority they should mirror for contributor payments.   
Title: Re: PP Sales Anxiety
Post by: MisterElements on July 09, 2013, 07:47
Not paying people is very serious.
Title: Re: PP Sales Anxiety
Post by: Perry on July 09, 2013, 08:21
A part of me is delighted to see IS one step closer to bankruptcy. They have run out of money, and are trying every way to keep the sinking ship afloat. No sympathy or good will from me.

The other part of me is angry and worried because my earnings are suffering because of this YAFbIS (Yet Another Fiasco by Istockphoto)
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 09, 2013, 09:18
I could easily be wrong, but I don't suspect they're nearing bankruptcy.
I suspect they have badly fouled up the code for the GI payments, though why they were fiddling with it so that it got broken, I can't imagine (to make sure indies only got 15% rather than 20%?). Incompetence.

Then they are not willing to commit the manpower wages to fixing what they broke in a timely manner. Malice.
(Unless interest rates are much higher in the US/Canada than here, I don't think they're deliberately witholding the money to get interest. I could be wrong. In any case, the currency scams probably earn them far more, and the 'overhead' payments on their dodgy deals like Connect etc.

One thing that they never seem to learn is that every time they have to change the code to shaft us in some way, they waste a lot of time and effort in repairing the code they broke. Insanity.
Title: Re: PP Sales Anxiety
Post by: wiser on July 09, 2013, 13:35
They haven't sorted out the GI sales muddle, which they have said they're going to sort out before they start PP. No sense of urgency, deadlines are made and missed. I wonder how many people worked evenings and weekends on this? Silly question, probably.

I suspect the only person working evenings and weekends in their IT department wields a vacuum cleaner.

and they would probably do a better job
Title: Re: PP Sales Anxiety
Post by: gostwyck on July 09, 2013, 14:01
Oh great, now were setting a precedent!

No, we are making history!  ;D

It's only going to be an historical event  if things actually improve from here. However the history of Istock suggests that this is unlikely. In 8 years I've only ever seen the reporting of sales to get steadily slower and generally worse.

Once upon a time all Istock sales were reported in real time ... just like all the other agencies have always done. The real-time stat's were only disabled as a 'temporary measure' (due to other ***k-ups at the time) but of course they never came back.

Istock are now over 2 months late in reporting PP sales from the first week of May.
Title: Re: PP Sales Anxiety
Post by: dingles on July 09, 2013, 14:06
Don't worry they will figure out a way to pass $$$ on the extra man hours being used to the contributors...ready for 12%? ;P
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 09, 2013, 14:13
Istock are now over 2 months late in reporting PP sales from the first week of May.

No, according to their own terms they are 9 days late. I mean, it's total merde - no dispute about that - but let's deal with it inside the rules that iStock imposed.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 09, 2013, 14:16
Once upon a time all Istock sales were reported in real time ... just like all the other agencies have always done.
I thought iStock regular (not subs, PP, GI) still are reported in real time: at least my (ever-fewer) dls arrive one at a time at random times of day.
True that Stats aren't updated in real time as they used to be.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 09, 2013, 14:19
;
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 09, 2013, 14:21
Once upon a time all Istock sales were reported in real time ... just like all the other agencies have always done.
I thought iStock regular (not subs, PP, GI) still are reported in real time: at least my (ever-fewer) dls arrive one at a time at random times of day.
True that Stats aren't updated in real time as they used to be.
The Livestock app or the Greasemonkey script will give you stats updates in real time.
Now, if only Sean could write a real-time payout Greasemonkey script....
Title: Re: PP Sales Anxiety
Post by: tickstock on July 09, 2013, 14:22
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Title: Re: PP Sales Anxiety
Post by: gostwyck on July 09, 2013, 14:25
Istock are now over 2 months late in reporting PP sales from the first week of May.

No, according to their own terms they are 9 days late. I mean, it's total merde - no dispute about that - but let's deal with it inside the rules that iStock imposed.

No, according to reality they have had the money for those sales sitting in their bank account for over two months now. In fact, with annual sub packages they could actually have received the money over a year ago.

We're still some time from getting it too. Even when they eventually sort the issue (hopefully) then we still might have to wait for up to another week for a convenient cash-out day ... and then a further week from there to actually get paid.
Title: Re: PP Sales Anxiety
Post by: heywoody on July 09, 2013, 14:34
Come on be fair, Istock pays out much faster than almost any other site.  I get a payout every week, can you do that at 123RF or Shutterstock?

Yeah and the payment you get this week is probably one requested 2 weeks ago.  SS are monthly but ALWAYS meet or beat the target date, DT request payment hits paypal in a day or 2 but the REAL point here is that, not alone have folks not been paid but in week 2 of July PP earnings for May haven't even been reported.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 09, 2013, 14:36
;
Title: Re: PP Sales Anxiety
Post by: dingles on July 09, 2013, 14:37
I had zero confidence in their reporting system before...I never thought I could have negative confidence  :o. I always questioned how they know anything is accurate when there are so many bugs and broken things there. Hard to have faith in IS these days.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 09, 2013, 14:41
Istock are now over 2 months late in reporting PP sales from the first week of May.

No, according to their own terms they are 9 days late. I mean, it's total merde - no dispute about that - but let's deal with it inside the rules that iStock imposed.

No, according to reality they have had the money for those sales sitting in their bank account for over two months now. In fact, with annual sub packages they could actually have received the money over a year ago.

We're still some time from getting it too. Even when they eventually sort the issue (hopefully) then we still might have to wait for up to another week for a convenient cash-out day ... and then a further week from there to actually get paid.

I know they've had the cash for that time but they've never said they would pay it out in less than two months (counting from the first of May to the end of the following month).

More significant is the fact they are apparently going to hang on to all that cash and not even record its existence until after they clear up their getty exclusive "issue".  There is no obvious excuse for them not activating the PP payout because something has gone wrong with the Getty payout. It appears to be a matter of choice.... like cheques being "delayed in the mail" in the old days.

I mean, if we have to wait until every bug is cured before they get round to crediting us with earnings then there will never be another payout, will there?
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 09, 2013, 14:42
They are extending the payout date until Friday so if they get it done by then you'll get your money on Monday (paypal).

No way will they clear all the PP sales between now and Friday. Even if they started now.
Title: Re: PP Sales Anxiety
Post by: gostwyck on July 09, 2013, 14:44
They are extending the payout date until Friday so if they get it done by then you'll get your money on Monday (paypal).

Yeah right! Of course that's going to happen. Did they specify which Friday they were referring to?
Title: Re: PP Sales Anxiety
Post by: tickstock on July 09, 2013, 14:49
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Title: Re: PP Sales Anxiety
Post by: tab62 on July 09, 2013, 14:49
at this point I would be happy on which year it will be done!
Title: Re: PP Sales Anxiety
Post by: Gel-O Shooter on July 09, 2013, 15:01
Truthfully....at this point I'm not nearly as worried about the WHEN I get my PP money as I am IF I get my PP money at all.  Just remember who we're talking about folks...if there is a way they can keep that money for themselves without a class action lawsuit then does anybody really believe they won't?
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 09, 2013, 15:40
They are extending the payout date until Friday so if they get it done by then you'll get your money on Monday (paypal).
That's a mighty big 'if'. They still haven't clawed back the GI double payments yet.
Of course, if they made the people who caused the problem [1] work all night till the fixed it, it would be OK.
[1] Which might not be the programmers, but whoever made them do whatever broke the system.

I wonder how often the regular staff don't get paid on time?
Title: Sn
Post by: Perry on July 10, 2013, 04:37
Anyone else having poor sales in July? Of course it's summer, but my earnings are about 1/5 of my SS earnings, and that's incredibly low (usually the number should be about 1/2 of my SS earnings). I'm still saying this is a cashflow problem.

I wish we had a "Snowden" working at IS who could inform about all the shenanigans going on.
Title: Re: PP Sales Anxiety
Post by: Perry on July 10, 2013, 04:43
I don't know which is worse: Hiding cashflow problems by pretending it's an IT problem or having a totally incompetent IT department in a company that operates mainly on the internet.

How can they take 85% of the sales price and not be able to work out a simple glitch? And if it's not a small glitch, with the money they have taken from my sales (propably over $100 000, maybe even $200 000 - I don't dare to do the math) they should be able to even make a new PP statistics system. (It can't be THAT hard, it's just adding some numbers)
Title: Re: PP Sales Anxiety
Post by: Jo Ann Snover on July 10, 2013, 09:14
It clearly isn't a priority to Getty to spend money on fixing contributor problems. They have shown they can move fast when they want to, but that usually has to do with refunds.

If you look at the compensation clause in the ASA (http://www.istockphoto.com/asa_non_exclusive.php), it says:

"In response to a written request, iStockphoto will endeavor to make payment of royalties in respect of purchased downloads of Accepted Content on a monthly basis on or about the 15th day of the month following the purchase of Accepted Content, except when sales reporting from a Distribution Partner is delayed, in which case payments will be made in the month following the date such sale is reported, ..."

They could very well argue that the sales from the PP are from a distribution partner and have been delayed (the fact that it's by their own incompetence might be beside the point) and that once they are "reported" (when they get the hamster wheel moving again) we get them in the following month - no date specified.

It's a total crock as this could all be happening in close to real time if they wanted it to. These types of terms originated in another era.
Title: Re: PP Sales Anxiety
Post by: dingles on July 10, 2013, 10:26
I don't see why it can't and shouldn't happen in real-time. God forbid if they put some money back into fixing their dated system especially now with the higher volumes
Title: Re: PP Sales Anxiety
Post by: Sean Locke Photography on July 10, 2013, 10:38
Looks like you won't get the PP payment in time for this week's request, as it will be after the (undetermined) date of the GI payment adjustment:
"AS SOON as we have addressed the issues outlined in this Announcement we will be able to start pushing the PP payments."

http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066 (http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066)
Title: Re: PP Sales Anxiety
Post by: tickstock on July 10, 2013, 10:42
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Title: Re: PP Sales Anxiety
Post by: Sean Locke Photography on July 10, 2013, 10:47
Looks like you won't get the PP payment in time for this week's request, as it will be after the (undetermined) date of the GI payment adjustment:
"AS SOON as we have addressed the issues outlined in this Announcement we will be able to start pushing the PP payments."

[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url])

They said the GI fix would be today.


If that occurs, it doesn't change the fact that PP payments take 6-7 days, which would put the end past the deadline of Friday morning.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 10, 2013, 11:01
Looks like you won't get the PP payment in time for this week's request, as it will be after the (undetermined) date of the GI payment adjustment:
"AS SOON as we have addressed the issues outlined in this Announcement we will be able to start pushing the PP payments."

[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url])

They said the GI fix would be today.


Oh, well if "they" said it, it must be true.  Istock has such a great track record of meeting their own deadlines.   ::)
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 10, 2013, 11:03
That is if they resolve the GI issue, don't hold your breath.

Quote from Lobo:

That could be the possible outcome. However, until I'm sure we are complete the process outlined in the announcement thread I'm not going to promise anything.
   
Title: Re: PP Sales Anxiety
Post by: tickstock on July 10, 2013, 11:06
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Title: Re: PP Sales Anxiety
Post by: Uncle Pete on July 10, 2013, 11:09
Just must point out that no PP reporting since May 1st is 60-70 days. But hey, what's a couple months between friends?  :(

Maybe someone knows why they can't do this once a day or weekly, instead of the 15th of the month (maybe) the month after? Something is honestly Scrod.
 

Looks like you won't get the PP payment in time for this week's request, as it will be after the (undetermined) date of the GI payment adjustment:
"AS SOON as we have addressed the issues outlined in this Announcement we will be able to start pushing the PP payments."

[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url])

They said the GI fix would be today.


If that occurs, it doesn't change the fact that PP payments take 6-7 days, which would put the end past the deadline of Friday morning.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 10, 2013, 11:16
Looks like you won't get the PP payment in time for this week's request, as it will be after the (undetermined) date of the GI payment adjustment:
"AS SOON as we have addressed the issues outlined in this Announcement we will be able to start pushing the PP payments."

[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url])

They said the GI fix would be today.

Yeah, after other deadlines have come and gone.
Let's hope they really mean it this time. Not holding my breath, though.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 10, 2013, 11:52
I told my landlord that I cannot pay the rent until I get my PP  :-\


Title: Re: PP Sales Anxiety
Post by: brm1949 on July 10, 2013, 11:57
That's closer to reality than I care to admit. Not having a good month and this isn't helping one bit!
Title: Re: PP Sales Anxiety
Post by: tab62 on July 10, 2013, 12:05
No kidding- I pay child support as well. In my state you miss a payment and you will go to jail! Pretty hard to shoot any images in a jail cell!
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 10, 2013, 12:47
Clearly the company doesn't have enough people or they hired the cheapest people possible to implement and manage their IT strategy or they have other priorities.

It really is past time someone further up the IS food chain stepped in and exhibited some leadership qualities and communicated to the contributor community direct. I'm heartily fed up with the flatulence expelled by their most windy mouthpiece.

Just imagine, if the buyers were buying and their payments to IS were being held in limbo because of a front end IT issue. Would the situation remain unresolved for a week? I think not.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 10, 2013, 14:12
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Title: Re: PP Sales Anxiety
Post by: Snufkin on July 10, 2013, 14:25

"Early next week we will be removing the option for Exclusives to opt in to the Partner Program. This means Exclusive content will no longer be able to add files to the Partner Program (thinkstock.com|photos.com). Any files that are currently apart of the Partner Program will be grandfathered into the Partner Program, but we will also provide you an opportunity to remove these files at any time."

That's hilarious. True masters of the unexpected.
Title: Re: PP Sales Anxiety
Post by: heywoody on July 10, 2013, 14:40

"Early next week we will be removing the option for Exclusives to opt in to the Partner Program. This means Exclusive content will no longer be able to add files to the Partner Program (thinkstock.com|photos.com). Any files that are currently apart of the Partner Program will be grandfathered into the Partner Program, but we will also provide you an opportunity to remove these files at any time."

That's hilarious. True masters of the unexpected.

Anyone else see a future where indies are PP and exclusives IS?  Might explain the current accept any crap approach if done in the knowledge that it's all moving elsewhere shortly.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 10, 2013, 14:42

"Early next week we will be removing the option for Exclusives to opt in to the Partner Program. This means Exclusive content will no longer be able to add files to the Partner Program (thinkstock.com|photos.com). Any files that are currently apart of the Partner Program will be grandfathered into the Partner Program, but we will also provide you an opportunity to remove these files at any time."

That's hilarious. True masters of the unexpected.

Anyone else see a future where indies are PP and exclusives IS?  Might explain the current accept any crap approach if done in the knowledge that it's all moving elsewhere shortly.

You could well be on to something.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 10, 2013, 14:49
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Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 10, 2013, 14:58
Maybe they are hoping to make it clear that the financial benefits of exclusivity significantly exceed the benefits of independence, thereby pulling defectors and others into their fold.   It does seem to be turning into a two-horse race between iS and SS. If SS cuts commissions in line with the project it has put in place for BS, then I'm not sure what I would do.
Title: Re: PP Sales Anxiety
Post by: sgoodwin4813 on July 10, 2013, 16:04
Maybe they are hoping to make it clear that the financial benefits of exclusivity significantly exceed the benefits of independence, thereby pulling defectors and others into their fold.   It does seem to be turning into a two-horse race between iS and SS. If SS cuts commissions in line with the project it has put in place for BS, then I'm not sure what I would do.

Yes, exactly.  if SS puts in some sort of RC system, then what to do?  Let's hope it doesn't come to that.
Title: Re: PP Sales Anxiety
Post by: Ron on July 10, 2013, 16:07
Guys you are freakin me out  ;) RC system at SS... brrrrrr
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 10, 2013, 16:07
I foresee a day when iStock is absorbed into Getty, and current exclusives have their content represented there. And the rest of us are either on the PP sites or out entirely.

Having seen merger after merger in the ad biz, the bigger agency almost always absorbs the smaller one and jettisons the employees who no longer fit in. Getty is keeping the artists they feel are worthy, beginning by "mirroring" their images. I'm not sure they want to be in microstock, really.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 10, 2013, 16:44
Maybe they are hoping to make it clear that the financial benefits of exclusivity significantly exceed the benefits of independence, thereby pulling defectors and others into their fold.   It does seem to be turning into a two-horse race between iS and SS. If SS cuts commissions in line with the project it has put in place for BS, then I'm not sure what I would do.

With iS staff actively phoning buyers and trying to get the to sign up for the PP http://www.istockphoto.com/forum_messages.php?threadid=354492&page=1 (http://www.istockphoto.com/forum_messages.php?threadid=354492&page=1) - as well as previously targetting big buyers to switch to PP at the outset, despite telling ut the PP was for a 'different market' (implied: new buyers) - iStock may become even more buyer-sparse, and not a great place to be exclusive.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 10, 2013, 16:54
Maybe they are hoping to make it clear that the financial benefits of exclusivity significantly exceed the benefits of independence, thereby pulling defectors and others into their fold.   It does seem to be turning into a two-horse race between iS and SS. If SS cuts commissions in line with the project it has put in place for BS, then I'm not sure what I would do.
With iS staff actively phoning buyers and trying to get the to sign up for the PP [url]http://www.istockphoto.com/forum_messages.php?threadid=354492&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354492&page=1[/url]) - as well as previously targetting big buyers to switch to PP at the outset, despite telling ut the PP was for a 'different market' (implied: new buyers) - iStock may become even more buyer-sparse, and not a great place to be exclusive.


Maybe  you are meant to be wallowing in wealth from Vetta sig+ and Getty sales. The sidebar here still suggests that exclusives earn 15 times as much from iS et al as independents do, so when I see my iS sales accounting for a fifth of my overall earnings I wonder about stuff.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 10, 2013, 17:04
Maybe  you are meant to be wallowing in wealth from Vetta sig+ and Getty sales. The sidebar here still suggests that exclusives earn 15 times as much from iS et al as independents do, so when I see my iS sales accounting for a fifth of my overall earnings I wonder about stuff.
It's not fully accurate. E.g. because I submit RM to Alamy, I post my figure on the Alamy column, which has the unintended consequence of posting my iS sales as though I were an indie, no doubt pulling down the indie average, whereas letting the average of the high-flying exclusives remain that bit higher.
Which reminds me, I haven't done last month's poll yet.   ???
Title: Re: PP Sales Anxiety
Post by: lisafx on July 10, 2013, 17:13
I wasn't expecting this announcement (on second thought this is exactly what I expected), oh and Lisa don't read anymore of this post it's a quote from Lobo so it must be a lie. ;)

"Early next week we will be removing the option for Exclusives to opt in to the Partner Program. This means Exclusive content will no longer be able to add files to the Partner Program (thinkstock.com|photos.com). Any files that are currently apart of the Partner Program will be grandfathered into the Partner Program, but we will also provide you an opportunity to remove these files at any time."

Hey, I am not one of the indies that has an ax to grind with Lobo.  I am confident that he fully believes everything he tells us.  I think he's stuck handing out too little or inaccurate information a lot of times. 

Besides, their lack of veracity seems to be confined to missed deadlines and bug fixes, not to policy announcements. 
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 10, 2013, 19:16
Well, obviously the PP payments are not going to get done by tomorrow mornings cutoff. This is hard to accept.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 10, 2013, 19:49
Well, obviously the PP payments are not going to get done by tomorrow mornings cutoff. This is hard to accept.

total joke week after week, decision after decision, the next iStock thing will be even better, some exclusives call it rocking out ;D
Title: Re: PP Sales Anxiety
Post by: Sean Locke Photography on July 10, 2013, 20:10
Looks like you won't get the PP payment in time for this week's request, as it will be after the (undetermined) date of the GI payment adjustment:
"AS SOON as we have addressed the issues outlined in this Announcement we will be able to start pushing the PP payments."

[url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354644&page=9#post6913066[/url])

They said the GI fix would be today.


Which timezone? ;)
Title: Re: PP Sales Anxiety
Post by: Tror on July 10, 2013, 20:16
...what a scammy company IS is....
Title: Re: PP Sales Anxiety
Post by: tickstock on July 11, 2013, 00:53
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Title: Re: PP Sales Anxiety
Post by: gaja on July 11, 2013, 02:23
My husband had a job as a software engineer at a company once. They never got around to fixing the billing system properly, just added quick fixes. After a couple of years it was so buggy that my husband had to spend 28 hours every end of month going through and correcting the numbers manually. If he didn't do that, no bills were sent. No one else had any clue what to do. He complained monthly, but the bosses said there were no time or money to do decent repairs.
When he quit, they kept paying him full salary for more than a year to do these 28 hours/month, while they hired 4-5 people to make a brand new billing system on the side.

I think something similar is happening with the PP-payouts. The person who knows what to do has quit, fallen ill, or died. Or maybe he just took a vacation. If he gets back to work, we will get our money. If he died, it will probably take a year or so before we get anything.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 11, 2013, 03:47
The latest update http://www.istockphoto.com/forum_messages.php?threadid=354790&messageid=6913514 (http://www.istockphoto.com/forum_messages.php?threadid=354790&messageid=6913514)  seems to suggest that the July 10 deadline for starting the clawback has not been met, which means they will not be allowing payment requests when they get back to the office in a few hours' time.
Title: Re: PP Sales Anxiety
Post by: Ron on July 11, 2013, 05:43
My husband had a job as a software engineer at a company once. They never got around to fixing the billing system properly, just added quick fixes. After a couple of years it was so buggy that my husband had to spend 28 hours every end of month going through and correcting the numbers manually. If he didn't do that, no bills were sent. No one else had any clue what to do. He complained monthly, but the bosses said there were no time or money to do decent repairs.
When he quit, they kept paying him full salary for more than a year to do these 28 hours/month, while they hired 4-5 people to make a brand new billing system on the side.

I think something similar is happening with the PP-payouts. The person who knows what to do has quit, fallen ill, or died. Or maybe he just took a vacation. If he gets back to work, we will get our money. If he died, it will probably take a year or so before we get anything.
Although its a dead serious matter, I find that a very funny comment. Made me laugh.  ;)
Title: Re: PP Sales Anxiety
Post by: MichaelJayFoto on July 11, 2013, 06:03
They said the GI fix would be today.
Which timezone? ;)
Hey you can't reply to the same comment twice 10 hours apart can you?  Guess it's not EST.

Well, in which time zone it is still "today" in the context of the quoted post?

Add to that the statements given since last week. All of those basically sound like what a renter is telling his landlord when the rent is overdue. "Tomorrow", "later", "we'll try". Then maybe you understand why something that someone said in a forum is not really the most trustworthy information you can get. It's not like you could get trustworthy information somewhere else, though.

No, I also believe Lobo is not lying. He publishes what he hears internally. The problem is somewhere else. It's the people who tell him what they are going to do today, tomorrow or next week who are not able to do their job properly or in time. And obviously any sentence starting with "If things work out as planned..." can in most cases be read as "We will experience further delays".
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 11, 2013, 06:08
No, I also believe Lobo is not lying. He publishes what he hears internally. The problem is somewhere else. It's the people who tell him what they are going to do today, tomorrow or next week who are not able to do their job properly or in time. And obviously any sentence starting with "If things work out as planned..." can in most cases be read as "We will experience further delays".
If I were him, I'd distance myself from these statements. I wouldn't say, "We will..." or "We hope to ..." He's been caught out far too many times before. I'd say something like, "The IT team is hoping to ..."
Title: Re: PP Sales Anxiety
Post by: tickstock on July 11, 2013, 10:30
/
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 11, 2013, 17:02
Double payment has been removed.

They managed it then .... but nothing at all has happened on PP payments and they will close payout requests tomorrow morning.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 11, 2013, 17:07
/
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 11, 2013, 17:10
From Lobo,

Payments will not be started prior to the cut off.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 11, 2013, 17:23
From Lobo,

Payments will not be started prior to the cut off.

And they say they will complete the May and June PP payments in just two days over the weekend. Either they have upgraded their computers enormously or they are living in cloudcuckooland.
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 11, 2013, 17:50
Shows how bad they are at keeping promises. They don't give a rat's ass about the fact that people are actually counting on receiving their payments.
Title: Re: PP Sales Anxiety
Post by: Silken Photography on July 11, 2013, 19:14
My husband had a job as a software engineer at a company once. They never got around to fixing the billing system properly, just added quick fixes. After a couple of years it was so buggy that my husband had to spend 28 hours every end of month going through and correcting the numbers manually. If he didn't do that, no bills were sent. No one else had any clue what to do. He complained monthly, but the bosses said there were no time or money to do decent repairs.
When he quit, they kept paying him full salary for more than a year to do these 28 hours/month, while they hired 4-5 people to make a brand new billing system on the side.

I think something similar is happening with the PP-payouts. The person who knows what to do has quit, fallen ill, or died. Or maybe he just took a vacation. If he gets back to work, we will get our money. If he died, it will probably take a year or so before we get anything.

It may not be a "he", but yes, I've seen similar situation happen plenty of times.  Bean counters the world over don't seem to understand the importance of regular feeding and watering of your IT infrastructure; you can't just continually bolt new things onto a building and expect the underlying foundation to take all the extra weight it was never designed to bear forever.
Title: Re: PP Sales Anxiety
Post by: jcpjr on July 11, 2013, 19:27
Needless to say, I'm $8 short. Never make that up by tomorrow morning.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 11, 2013, 19:45
Yeah, I'm short 12.96, can't see hitting it either.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 11, 2013, 20:35
They are going to do May and June together starting on the weekend.  [url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url])


That's a relief.  Fingers crossed it goes smoothly. 
Title: Re: PP Sales Anxiety
Post by: klsbear on July 11, 2013, 21:44
They are going to do May and June together starting on the weekend.  [url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url])


That's a relief.  Fingers crossed it goes smoothly.


Interesting to see that they actually have June stats to run them "early" - makes me wonder if they really have the stats well in advance every month and just hold onto them to delay payout.
Title: Re: PP Sales Anxiety
Post by: Ploink on July 12, 2013, 00:28
Interesting to see that they actually have June stats to run them "early" - makes me wonder if they really have the stats well in advance every month and just hold onto them to delay payout.

Naah, that would mean they haven't been completely honest with us, and you don't think that, do you?  ;D
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 01:59
Interesting to see that they actually have June stats to run them "early" - makes me wonder if they really have the stats well in advance every month and just hold onto them to delay payout.

Naah, that would mean they haven't been completely honest with us, and you don't think that, do you?  ;D

Well, it isn't really early, it is the 12th. I think there have been a few times they have run the numbers at about this time of the month.
Title: Re: PP Sales Anxiety
Post by: Pauws99 on July 12, 2013, 02:10
Sales starting to come through :)
Title: Re: PP Sales Anxiety
Post by: Dantheman on July 12, 2013, 02:18
My PP stats for may are still not showing up. Is this normal?? :o
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 02:31
BTW, Lobo says that " Typically we pay Partner Program royalties just before the end of the month", just to put that in perspective, here are the starting dates for PP runs over the last year: Aug 15, Sept 23, Oct 25, Nov 8 (!), Dec 13, Jan 17, Feb 15, March 15, April 22, so five of the last nine started on or before the middle of the month.
I suppose it is fair to say that by the time the process completes. a payment cut-off is reached and the payment is actually sent it is the end of the month or even the following month but, typically, the PP run starts at the middle of the month.

Nothing's normal about May's PP, Dan, but mine haven't started showing up, either.
Title: Re: PP Sales Anxiety
Post by: Ron on July 12, 2013, 02:33
My PP stats for may are still not showing up. Is this normal?? :o
I find it very very annoying that there is no way to see the sales other then what IS reports you. I still havent seen any PP sales, but I dont even know if I have actually sold files on Thinkstock. And I cant say I trust them  very much. I dont even trust them to know how to turn on their PC in the morning.

Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 02:40
My PP stats for may are still not showing up. Is this normal?? :o
I find it very very annoying that there is no way to see the sales other then what IS reports you. I still havent seen any PP sales, but I dont even know if I have actually sold files on Thinkstock. And I cant say I trust them  very much. I dont even trust them to know how to turn on their PC in the morning.
I've never - or hardly ever - had a day without PP sales over the last couple of years, so if I'm not seeing any it means they haven't started reporting mine yet.
Title: Re: PP Sales Anxiety
Post by: Ron on July 12, 2013, 02:52
My PP stats for may are still not showing up. Is this normal?? :o
I find it very very annoying that there is no way to see the sales other then what IS reports you. I still havent seen any PP sales, but I dont even know if I have actually sold files on Thinkstock. And I cant say I trust them  very much. I dont even trust them to know how to turn on their PC in the morning.
I've never - or hardly ever - had a day without PP sales over the last couple of years, so if I'm not seeing any it means they haven't started reporting mine yet.
But shouldnt you be able to see them in real time as on any other site I know of
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 02:57
My PP stats for may are still not showing up. Is this normal?? :o
I find it very very annoying that there is no way to see the sales other then what IS reports you. I still havent seen any PP sales, but I dont even know if I have actually sold files on Thinkstock. And I cant say I trust them  very much. I dont even trust them to know how to turn on their PC in the morning.
I've never - or hardly ever - had a day without PP sales over the last couple of years, so if I'm not seeing any it means they haven't started reporting mine yet.
But shouldnt you be able to see them in real time as on any other site I know of
That would be nice - but you're wrong about other sites, Alamy sales sometimes appear months late, I'm pretty sure canstock has partner sales that appear some time after the event. The thing is, those are a drip here and there rather than a deluge that announces itself to be weeks old.
Title: Re: PP Sales Anxiety
Post by: Phadrea on July 12, 2013, 03:39
Well the IS forum discussion thread on this has been locked by Lobo. Why has he done this ? people are asking valid questions about their money owed. Who is this Lobo anyway ?
Title: Re: PP Sales Anxiety
Post by: estike on July 12, 2013, 03:43
No, I also believe Lobo is not lying. He publishes what he hears internally. The problem is somewhere else. It's the people who tell him what they are going to do today, tomorrow or next week who are not able to do their job properly or in time. And obviously any sentence starting with "If things work out as planned..." can in most cases be read as "We will experience further delays".
If I were him, I'd distance myself from these statements. I wouldn't say, "We will..." or "We hope to ..." He's been caught out far too many times before. I'd say something like, "The IT team is hoping to ..."

ShadySue, Lobo was reading your post.  ;)

Quote from Lobo:
"We were going to queue up the May payments to run today, but the fine folks in development thought maybe it would be better if we processed both MAY and JUNE instead. The trick is, this is all going to have to be processed over the weekend. So it should be completed for Monday morning July 15, 2013.

That is correct, both May and June.

Sorry for any inconvenience all these delays may have caused. Hopefully getting both months in one fell swoop will soften the blow a little."
Title: Re: PP Sales Anxiety
Post by: Perry on July 12, 2013, 05:14
Well the IS forum discussion thread on this has been locked by Lobo. Why has he done this ?

It's because IS is a dictatorship.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 12, 2013, 05:33
Well the IS forum discussion thread on this has been locked by Lobo. Why has he done this ? people are asking valid questions about their money owed. Who is this Lobo anyway ?

He opened a new thread, which is still open, and his locking post linked to the new thread. (Forum moderator)
http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1 (http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1)
Title: Re: PP Sales Anxiety
Post by: MichaelJayFoto on July 12, 2013, 05:54
Well, it isn't really early, it is the 12th. I think there have been a few times they have run the numbers at about this time of the month.

Actually I believe three of the four PP payments have started around the 15th this year, so it seems a typical time of the month to have the reports. And given that it usually takes four to six days to process one month, I don't think June numbers will come in particularly early.
Title: Re: PP Sales Anxiety
Post by: Bang-images on July 12, 2013, 05:57
we correct me if I’m wrong but aren’t all companies a dictatorship! in some way or another a boss or bosses at the top then us minions! ;-)

Anyway  the PP has started  :-) sigh of relief
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 07:06
we correct me if I’m wrong but aren’t all companies a dictatorship! in some way or another a boss or bosses at the top then us minions! ;-)

It wasn't always like that. There was a time when I was at the top and had minions to order about....
Title: Re: PP Sales Anxiety
Post by: Mantis on July 12, 2013, 07:16
My PP stats for may are still not showing up. Is this normal?? :o
I find it very very annoying that there is no way to see the sales other then what IS reports you. I still havent seen any PP sales, but I dont even know if I have actually sold files on Thinkstock. And I cant say I trust them  very much. I dont even trust them to know how to turn on their PC in the morning.
I've never - or hardly ever - had a day without PP sales over the last couple of years, so if I'm not seeing any it means they haven't started reporting mine yet.
But shouldnt you be able to see them in real time as on any other site I know of

Yes. It's a layer of unaccountability that permits +/- an axe handle in accuracy.  "Well our systems aren't 100% accurate but close enough" kind of thing. Think of the "potential revenue" they stand to lose if they had automated real time reporting. It's funny, I just implemented Salesforce.com at my company and "accountability in numbers" was one of the primary reasons. The IS system is really a way of "we'll pay them something, but it won't be accurate".  For those who don't recollect, a while back IS under reported PP sales significantly and the only reason they "adjusted payments" is because a lot of people complained to CR, including me.  Contributors also went public on the forums. If nobody would have said a thing, what do you think would have happened?
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 12, 2013, 08:35
They are going to do May and June together starting on the weekend.  [url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url])


That's a relief.  Fingers crossed it goes smoothly.


Interesting to see that they actually have June stats to run them "early" - makes me wonder if they really have the stats well in advance every month and just hold onto them to delay payout.


It's the 12th already.  Didn't April stats run earlier -- before the 18th???

Ed:  StockXpert posted May results on June 25.  They ARE available.
Title: Re: PP Sales Anxiety
Post by: dingles on July 12, 2013, 09:46
My PP stats for may are still not showing up. Is this normal?? :o
I find it very very annoying that there is no way to see the sales other then what IS reports you. I still havent seen any PP sales, but I dont even know if I have actually sold files on Thinkstock. And I cant say I trust them  very much. I dont even trust them to know how to turn on their PC in the morning.

I agree.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 12, 2013, 10:12
maybe its a different "connector" but its curious that we received Hemera sales (StockXpert) on June 25
Title: Re: PP Sales Anxiety
Post by: Ron on July 12, 2013, 10:19
Still no PP sales. Could it be that I havent sold 1 file in 2 months? I only have a small port, but the first month I joined I had 17 DLs. How exactly does this PP reporting work? Will that trickle in over the next few days? Do you get all sales reported at once? What gives?
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 12, 2013, 11:09
Still no PP sales. Could it be that I havent sold 1 file in 2 months? I only have a small port, but the first month I joined I had 17 DLs. How exactly does this PP reporting work? Will that trickle in over the next few days? Do you get all sales reported at once? What gives?

it "usually" happens on the end of the following month (during 2 or 3 days, last weekend), this time we are still waiting for May reports
Title: Re: PP Sales Anxiety
Post by: wiser on July 12, 2013, 11:34
My PP stats for may are still not showing up. Is this normal?? :o
I find it very very annoying that there is no way to see the sales other then what IS reports you. I still havent seen any PP sales, but I dont even know if I have actually sold files on Thinkstock. And I cant say I trust them  very much. I dont even trust them to know how to turn on their PC in the morning.
I've never - or hardly ever - had a day without PP sales over the last couple of years, so if I'm not seeing any it means they haven't started reporting mine yet.

same here but how they process the PP payments are a mystery to me. It bounces around with not really any semblance of order that I could ever tell. I also agree with others here, there is NO WAY they will finish May AND June by Monday cut off payment request.

But if they DO manage to get it done then that just proves that they CAN run the script faster and just choose not to.
Title: Re: PP Sales Anxiety
Post by: mayaartist on July 12, 2013, 11:39
I still haven't got any PP yet.
And if I understand right I won't get the money before my birthday on 16th of July.
This is just unbelievable  >:(
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 11:42
I still haven't got any PP yet.
And if I understand right I won't get the money before my birthday on 16th of July.
This is just unbelievable  >:(
My first one's turned up. The script must be running really slowly.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 12, 2013, 11:43
;
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 11:52
Some people were reporting PP sales coming in 12 hours ago, or more.
Title: Re: PP Sales Anxiety
Post by: mayaartist on July 12, 2013, 11:53
It's not supposed to start until the weekend.  [url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url])


Hi tickstock,

Thank you for the link. Which I've been reading since it's started.
But I'm confused, why some people has already reported that's they had one or two PP sales.
 
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 12, 2013, 11:57
My recorded sale is for May 2, with nothing on May 1, which suggests one of several things:
a) Columns are going to be filled up randomly (it has happened in the past)
b) They have not started the script at the 1st and will go back to it later (it has happened in the past)
c) It is reporting photos.com sales first and there aren;t many of them (I think that has happened in the past)
d) The script is not recording all the sales (It has happened in the past)
e) It is a complete coque-up... (as frequently.....
Title: Re: PP Sales Anxiety
Post by: tickstock on July 12, 2013, 11:59
'
Title: Re: PP Sales Anxiety
Post by: Pauws99 on July 12, 2013, 12:39
Had one this morning nothing since someone mentioned a "script" - thought they made it up as they went along!!!!!
Title: Re: PP Sales Anxiety
Post by: lisafx on July 12, 2013, 13:32
My recorded sale is for May 2, with nothing on May 1, which suggests one of several things:
a) Columns are going to be filled up randomly (it has happened in the past)
b) They have not started the script at the 1st and will go back to it later (it has happened in the past)
c) It is reporting photos.com sales first and there aren;t many of them (I think that has happened in the past)
d) The script is not recording all the sales (It has happened in the past)
e) It is a complete coque-up... (as frequently.....

I'm all disoriented.  My hubby's off on Fridays for the summer so I thought today WAS the weekend and was starting to stress that I haven't seen any PP sales yet. 

All good theories above.  I tend to think it's A or C. 

Guess I will have to wait until tomorrow to start seeing significant numbers.... :)
Title: Re: PP Sales Anxiety
Post by: Ron on July 12, 2013, 13:35
I have had trouble understanding any of the stats provided by IS from day 1. Where do I find the details about PP DLs other then here http://www.istockphoto.com/my_uploads_partner_program.php (http://www.istockphoto.com/my_uploads_partner_program.php)
Title: Re: PP Sales Anxiety
Post by: tickstock on July 12, 2013, 13:38
/
Title: Re: PP Sales Anxiety
Post by: Ron on July 12, 2013, 13:51
Thanks.
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 12, 2013, 19:13
It's not supposed to start until the weekend.  [url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=1[/url])


Hi tickstock,

Thank you for the link. Which I've been reading since it's started.
But I'm confused, why some people has already reported that's they had one or two PP sales.
 


this is indeed a very good question.
i've now had one show up for the 2nd also.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 12, 2013, 23:23
getting 503 error when attempting to check my sales- could they be upgrading the PP?
Title: Re: PP Sales Anxiety
Post by: john_woodcock on July 12, 2013, 23:26
Site is down for me at the moment.
Title: Re: PP Sales Anxiety
Post by: gemmy12 on July 12, 2013, 23:36
Yes it is down
Title: Re: PP Sales Anxiety
Post by: KarenH on July 12, 2013, 23:50
Site has been down for about 30 minutes now -- some people getting a "Server Error", some a 503 page, some a blank white page, and it doesn't seem to be browser specific. 
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 13, 2013, 00:11
getting 503 error when attempting to check my sales- could they be upgrading the PP?
no, surely you'd have a planned outage for upgrades? how does PP reporting crash the whole site??
Title: Re: PP Sales Anxiety
Post by: KarenH on July 13, 2013, 00:15
Agree, they've been very good about giving advance notice for maintenance.  This was probably an unexpected "oops". 
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 13, 2013, 02:26
hopefully it means they are trying to do stuff, although I have nothing more than one PP sale for the 2nd may.
Title: Re: PP Sales Anxiety
Post by: Pauws99 on July 13, 2013, 02:33
Had one through yesterday - nothing since still problems I suspect :-[
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 13, 2013, 08:47
Mine started this morning.  The first ones are on the 5th.  Don't know if that has any relevance?
Title: Re: PP Sales Anxiety
Post by: tab62 on July 13, 2013, 09:36
yeah, I got one sale for .28 thus done for the month of May...
Title: Re: PP Sales Anxiety
Post by: panicAttack on July 13, 2013, 11:27
so, some of you are reporting that pp sales has started?

I usually get 3-6 PP downloads daily (April), with almost 40% less images in portfolio, so if it has started and bug is fixed then something other is very wrong here because I still have no PP sales for whole May.

Title: Re: PP Sales Anxiety
Post by: tab62 on July 13, 2013, 11:29
Ditto! This might be very, very bad...
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 13, 2013, 11:32
so, some of you are reporting that pp sales has started?

I usually get 3-6 PP downloads daily (April), with almost 40% less images in portfolio, so if it has started and bug is fixed then something other is very wrong here because I still have no PP sales for whole May.

It rather seems as if PP has stalled on take-off and crashed. And by tradition, nobody will bother fixing it before Monday. It was interesting that Lobo said the payments were processed from Getty, not from iStock, and I doubt if anybody at Getty gives two hoots about them. Just another chore for someone.


Don't panic, though, it's not the first time they have started, stuttered and stopped.
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 13, 2013, 12:06
Got one DL yesterday and another one appears to have dribbled out this morning. I doubt anyone will try to resolve this until Monday now - when someone from IT strolls in after their coffee and croissants and whacks the main server with a mallet.
Title: Re: PP Sales Anxiety
Post by: panicAttack on July 13, 2013, 12:08

Don't panic

 :D

okay thanks for the answer
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 13, 2013, 12:30

Don't panic

 :D

okay thanks for the answer

I like the comforting blue background you get on that message.
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 13, 2013, 12:57

Don't panic

 :D

okay thanks for the answer

I like the comforting blue background you get on that message.

:D
Title: Re: PP Sales Anxiety
Post by: MichaelJayFoto on July 13, 2013, 13:40
It rather seems as if PP has stalled on take-off and crashed. And by tradition, nobody will bother fixing it before Monday. It was interesting that Lobo said the payments were processed from Getty, not from iStock, and I doubt if anybody at Getty gives two hoots about them. Just another chore for someone.

What? Where did he say that? Well, the sales HAPPEN at different Getty sites, Thinkstock and photos.com - so Getty is doing the sales, creating the reports and send them to iStock. That's why iStock doesn't have full control of the timing. But the data needs to be imported to iStock's system, and that's where the problem starts as it wasn't built to have millions of sales added from outside. Well...

Anyways, about the list above: I have sales from the 1st to the 3rd, so at least one of the report has started at the beginning of the month. Download numbers are far lower than April, so I guess it's not the full report yet. It is terribly slow, even compared to the months before. And it's not only photos.com as you offered as one potential explanation, actually I only found Thinkstock sales so far.

Yes, Monday it is. Until then we might see a handful of additional sales coming in but no one will take care to solve the question why it's going so slow...
Title: Re: PP Sales Anxiety
Post by: lisafx on July 13, 2013, 13:59
Still nothing but a few dribbles here.   :(
Title: Re: PP Sales Anxiety
Post by: mayaartist on July 13, 2013, 14:04
Nothing for me as well :(
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 13, 2013, 14:17
It rather seems as if PP has stalled on take-off and crashed. And by tradition, nobody will bother fixing it before Monday. It was interesting that Lobo said the payments were processed from Getty, not from iStock, and I doubt if anybody at Getty gives two hoots about them. Just another chore for someone.

What? Where did he say that? Well, the sales HAPPEN at different Getty sites, Thinkstock and photos.com - so Getty is doing the sales, creating the reports and send them to iStock. That's why iStock doesn't have full control of the timing. But the data needs to be imported to iStock's system, and that's where the problem starts as it wasn't built to have millions of sales added from outside. Well...

I may have misinterpreted his meaning, this is what he said on the PP thread
"Still, you are assuming that we, iStock, have control over the rate and timeliness of the PP data being sent to us. We don't. We don't hold onto the data for extended periods of time because we revel in the idea of having our contributor ask continually when the payments will be processed..." 
Maybe he just meant they can't make their system work.
Title: Re: PP Sales Anxiety
Post by: wiser on July 13, 2013, 16:05
I am just so annoyed right now. I have enough to cash out but I want to wait for the PP payments - to top off the tank so to speak. But they seem to have stalled. Quelle surprise!

I just hate the idea of letting IS keep my money but I am too stubborn to ask for payout before I get what is due me. Am I cutting off my nose to spite my face or just being greedy?
Title: Re: PP Sales Anxiety
Post by: tab62 on July 13, 2013, 16:11
You are only asking what you have EARN Wiser thus not greedy at all...
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 13, 2013, 18:56
I am just so annoyed right now. I have enough to cash out but I want to wait for the PP payments - to top off the tank so to speak. But they seem to have stalled. Quelle surprise!

I just hate the idea of letting IS keep my money but I am too stubborn to ask for payout before I get what is due me. Am I cutting off my nose to spite my face or just being greedy?

I'd cash out now, it could take another week to get PP completed and by then (depending on how much you sell) you may be close to payout again?
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 13, 2013, 19:37
Got banned as I was a little annoyed that the PP sales came in so slowly, and Lobo couldn't handle my cynicism.

I simply posted: "We won't get our money before Monday, mark my words."

Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 13, 2013, 19:41
Got banned as I was a little annoyed that the PP sales came in so slowly, and Lobo couldn't handle my cynicism.

I simply posted: "We won't get our money before Monday, mark my words."

pieman is a real professional, f***** joke
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 13, 2013, 19:42
Got banned as I was a little annoyed that the PP sales came in so slowly, and Lobo couldn't handle my cynicism.

I simply posted: "We won't get our money before Monday, mark my words."
bummer. a harmless and true enough sentiment. I think they're quite touchy about PP, as they know it's a mess.
Title: Re: PP Sales Anxiety
Post by: Silken Photography on July 13, 2013, 23:47
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 14, 2013, 01:30
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?


Its knackered mate.
Title: Re: PP Sales Anxiety
Post by: jm on July 14, 2013, 01:37
Legendary words "money isn’t going to be what makes you all happy" have stepped into new dimension.
Title: Re: PP Sales Anxiety
Post by: Anyka on July 14, 2013, 01:40
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?


Its knackered mate.
"Knackered".  Had to use my dictionary for that one.  The Istock forum is really good for my English.  I'm learning lots of new words they don't teach you at school in Belgium   ;D
Title: Re: PP Sales Anxiety
Post by: Ron on July 14, 2013, 02:58
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?


Its knackered mate.
"Knackered".  Had to use my dictionary for that one.  The Istock forum is really good for my English.  I'm learning lots of new words they don't teach you at school in Belgium   ;D
UK and Ireland English have some of the best words. Irish slang is just too dang good.

Kom je uit Vlaanderen?
Title: Re: PP Sales Anxiety
Post by: Anyka on July 14, 2013, 03:10
Kom je uit Vlaanderen?

Ja, uit Antwerpen, en jij?
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 14, 2013, 03:12
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?


Its knackered mate.
"Knackered".  Had to use my dictionary for that one.  The Istock forum is really good for my English.  I'm learning lots of new words they don't teach you at school in Belgium   ;D
in lesser polite terms I'd say "buggered" rather than "knackered".
Title: Re: PP Sales Anxiety
Post by: Ron on July 14, 2013, 03:18
Kom je uit Vlaanderen?

Ja, uit Antwerpen, en jij?
Antwerpen, mooie en leuke stad. Ik heb heel lang in Asten en Helmond gewoont, in Noord Brabant Nederland, maar ik woon nu in Dublin.  :)
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 14, 2013, 04:23
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?


Its knackered mate.
"Knackered".  Had to use my dictionary for that one.  The Istock forum is really good for my English.  I'm learning lots of new words they don't teach you at school in Belgium   ;D
in lesser polite terms I'd say "buggered" rather than "knackered".

No, no, it's definitely knackered, like an old, broken-down horse off to be slaughtered at the knacker's yard.

It's a good word for iStock as a whole, actually, conjuring up, as it does, thoughts of something that was once young, virile and useful, but which has grown old and tired, and is being abused and torn apart so that the last bits of value can be scraped from its twitching carcass. (Or is that too graphic?).
Title: Re: PP Sales Anxiety
Post by: Ron on July 14, 2013, 04:26
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?


Its knackered mate.
"Knackered".  Had to use my dictionary for that one.  The Istock forum is really good for my English.  I'm learning lots of new words they don't teach you at school in Belgium   ;D
in lesser polite terms I'd say "buggered" rather than "knackered".

No, no, it's definitely knackered, like an old, broken-down horse off to be slaughtered at the knacker's yard.

It's a good word for iStock as a whole, actually, conjuring up, as it does, thoughts of something that was once young, virile and useful, but which has grown old and tired, and is being abused and torn apart so that the last bits of value can be scraped from its twitching carcass. (Or is that too graphic?).
  ;D
Title: Re: PP Sales Anxiety
Post by: Oldhand on July 14, 2013, 04:32
It's feckin banjaxed as they say in the auld sod.

Title: Re: PP Sales Anxiety
Post by: Beppe Grillo on July 14, 2013, 04:37

I'd cash out now, it could take another week to get PP completed and by then (depending on how much you sell) you may be close to payout again?

So, according to you, more you wait more you have sold?
I am still waiting…
Hurrah I will become rich!!
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 14, 2013, 04:38
Got banned as I was a little annoyed that the PP sales came in so slowly, and Lobo couldn't handle my cynicism.

I simply posted: "We won't get our money before Monday, mark my words."

Welcome to the club!  8)
Title: Re: PP Sales Anxiety
Post by: Anyka on July 14, 2013, 04:38
It's feckin banjaxed as they say in the auld sod.
"banjaxed"
OK, I 'd better leave the dictionary on my desk until the whole PP reporting is finished, cause I have the feeling more creative vocabulary is coming!
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 14, 2013, 04:50
Check out "feck" too, Anyka. It's an interesting Irish word which as far as I know now only exists in English in the form "feckless", it's not a way of saying what you probably think it means.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 14, 2013, 05:01
Check out "feck" too, Anyka. It's an interesting Irish word which as far as I know now only exists in English in the form "feckless", it's not a way of saying what you probably think it means.
Really? Does Dara Ó Briain know? I certainly didn't! 8)
Title: Re: PP Sales Anxiety
Post by: Anyka on July 14, 2013, 05:06
Check out "feck" too, Anyka. It's an interesting Irish word which as far as I know now only exists in English in the form "feckless", it's not a way of saying what you probably think it means.
haha, you caught me, I really thought it meant something different.  You can read my mind across the ocean  ;)
Title: Re: PP Sales Anxiety
Post by: Ron on July 14, 2013, 05:14
Check out "feck" too, Anyka. It's an interesting Irish word which as far as I know now only exists in English in the form "feckless", it's not a way of saying what you probably think it means.

haha, you caught me, I really thought it meant something different.  You can read my mind across the ocean  ;)
Feck has a lot of meanings  :) http://en.wikipedia.org/wiki/Feck (http://en.wikipedia.org/wiki/Feck)
Title: Re: PP Sales Anxiety
Post by: heywoody on July 14, 2013, 05:34
"Feck" is the polite form of  something that won't appear in a post on this forum
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 14, 2013, 05:55
"Feck" is the polite form of  something that won't appear in a post on this forum

Are you saying we should be feckless?
Title: Re: PP Sales Anxiety
Post by: heywoody on July 14, 2013, 05:57
"Feck" is the polite form of  something that won't appear in a post on this forum

Are you saying we should be feckless?

More like as in "IS is fecked!!"  You need to watch more FR. Ted  ;D
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 14, 2013, 06:16
"Feck" is the polite form of  something that won't appear in a post on this forum

Are you saying we should be feckless?

More like as in "IS is fecked!!"  You need to watch more FR. Ted  ;D

The devil's work, Sir! A programme that implies that priests are child abusers, thieves, perverts, drunkards, atheists and fools! What could possibly have made them think of such a thing?
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 14, 2013, 07:08
It's halfway through a Canadian weekend (give or take), and I've only had one PP sale through, from 3rd.  I know I only have a small port, but I usually see more than that, especially if this weekend is May AND June.  It sounds like I'm not alone in seeing far fewer sales than expected (though do correct me if I'm wrong), which is a) reassuring, it's not just that my port has gone down the plughole, and b) concerning, what is going on with PP?



Its knackered mate.
"Knackered".  Had to use my dictionary for that one.  The Istock forum is really good for my English.  I'm learning lots of new words they don't teach you at school in Belgium   ;D
in lesser polite terms I'd say "buggered" rather than "knackered".

No, no, it's definitely knackered, like an old, broken-down horse off to be slaughtered at the knacker's yard.

It's a good word for iStock as a whole, actually, conjuring up, as it does, thoughts of something that was once young, virile and useful, but which has grown old and tired, and is being abused and torn apart so that the last bits of value can be scraped from its twitching carcass. (Or is that too graphic?).

That may be the best description of iStock that I've ever read!
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 14, 2013, 09:59
Three days done.  It could be late August before this is finished?  Wonder if July report will be included?   :P
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 14, 2013, 10:07
I don't think I've got a quarter of one day done. If you're going to use it as the basis of a calculation, that says at least nine months to get May reported. Somehow, I think something will have to happen
Title: Re: PP Sales Anxiety
Post by: etienjones on July 14, 2013, 10:48
Praise the Lard . . . . . . . . . . I am finally 28 cents richer!

Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 14, 2013, 10:52
Praise the Lard . . . . . . . . . . I am finally 28 cents richer!

LOL... the Lard?  It's funny, either way.   ;D
Title: Re: PP Sales Anxiety
Post by: Ron on July 14, 2013, 10:54
Still nothing
Title: Re: PP Sales Anxiety
Post by: etienjones on July 14, 2013, 11:01
Praise the Lard . . . . . . . . . . I am finally 28 cents richer!

LOL... the Lard?  It's funny, either way.   ;D

For our non English friends:
Lard is pig fat
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 14, 2013, 11:36
Still nothing for me either. PP sales are usually 2/3 of my income at iStock. I find it disturbing that you cannot complain to your representative (iStock) about nonpayment of royalties without being banned from their forums.

I really feel badly for the full-time stock folks, whose bills still have to be paid on time despite not receiving their paychecks.
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 14, 2013, 14:26
They probably just decided they didn't want to work the weekend.  I bet the processing will start tomorrow.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 14, 2013, 14:34
They probably just decided they didn't want to work the weekend.  I bet the processing will start tomorrow.
I find their contemptuous attitude towards paying people their meagre dues despicable and worrying. What on earth do they do for their 55% - 85%?
When you think how finicky they used to be about what we did for our 15% - 45%, it's infuriating that they won't sanction overtime to make sure people get paid on time.
Title: Re: PP Sales Anxiety
Post by: jm on July 14, 2013, 14:37
I'm looking forward to reading this post : "... but the fine folks in development thought maybe it would be better if we processed MAY, JUNE  and JULY together instead"
Title: Re: PP Sales Anxiety
Post by: grsphoto on July 14, 2013, 15:08
that they won't sanction overtime to make sure people get paid on time.


I doubt if they could find anyone to work overtime.... it is Stampede in Calgary.... http://cs.calgarystampede.com/events/ (http://cs.calgarystampede.com/events/)
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 14, 2013, 15:40
that they won't sanction overtime to make sure people get paid on time.


I doubt if they could find anyone to work overtime.... it is Stampede in Calgary.... [url]http://cs.calgarystampede.com/events/[/url] ([url]http://cs.calgarystampede.com/events/[/url])


I realise that it's one of the two Big Things about Calgary (the other being that loads of Scots including me have relatives there. [wonder if they sell Irn Bru like they do in Barga, Italy]). However, I'm sure just like they could get atheists, agnostics or people from other world religions to work over Christmas, especially for the usual triple time, I'm sure they could find someone not very interested in the Stampede to do overtime for money or a good time off in lieu deal. H*ll, this isn't like that stupid Yuri stunt where he messed up and his workers had to work all night. This is paying contributors their due.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 14, 2013, 15:53

No, no, it's definitely knackered, like an old, broken-down horse off to be slaughtered at the knacker's yard.

It's a good word for iStock as a whole, actually, conjuring up, as it does, thoughts of something that was once young, virile and useful, but which has grown old and tired, and is being abused and torn apart so that the last bits of value can be scraped from its twitching carcass. (Or is that too graphic?).

Perfectly accurate, I'd say. 

Here we are nearly through with Sunday and PP reporting still hasn't begun in earnest. 

I am starting to get a sick feeling in the pit of my stomach, wondering if we are ever going to see that money without an attorney's intervention. 

Hope I'm wrong and it starts showing up...
Title: Re: PP Sales Anxiety
Post by: Ron on July 14, 2013, 15:56
Would they let it go that far?

I dont understand how they can delay earnings by two months and be so fecking ignorant about it.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 14, 2013, 15:59
I am having my first PP sales but they are entering very slowly ;D
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 14, 2013, 16:59

No, no, it's definitely knackered, like an old, broken-down horse off to be slaughtered at the knacker's yard.

It's a good word for iStock as a whole, actually, conjuring up, as it does, thoughts of something that was once young, virile and useful, but which has grown old and tired, and is being abused and torn apart so that the last bits of value can be scraped from its twitching carcass. (Or is that too graphic?).

Perfectly accurate, I'd say. 

Here we are nearly through with Sunday and PP reporting still hasn't begun in earnest. 

I am starting to get a sick feeling in the pit of my stomach, wondering if we are ever going to see that money without an attorney's intervention. 

Hope I'm wrong and it starts showing up...

Maybe it's all going in Yuri's account.
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 14, 2013, 17:41
they can't have lost records of the sales, can they? we are already being asked to trust the PP sites to report correctly, in addition to iS, who continue to prove that they can't be trusted to do anything they say.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 14, 2013, 17:55
Come on, now. This is ridiculous. It's been weeks since we should have gotten PP royalties. Flooding and a holiday is no excuse. I live in one of the areas hardest hit by Sandy but still didn't miss any work deadlines. Our agency had no power, so they rented a room in a hotel with business facilities so people could meet there and keep working. Those of us without power were happy to be somewhere with heat and running water. Three days after the hurricane hit I was driving 3.5 hours each way (thanks to road closures and flooded tunnels) to work 13-hour days. I know Lobo thinks that's comparing "apples and fish sticks," but the rest of the world meets its deadlines. A show of effort by the IT department at iStock is long overdue.
Title: Re: PP Sales Anxiety
Post by: rene on July 14, 2013, 19:21
I wouldn't be surprised if they work on scripts which include only a fraction of our sales. These guys don't know what ethic means. We have absolutely no possibility to check if we have been correctly paid.
Since last price change I get a third what I used to and their revenues should be much lower too. To balance they should pay us less.
Title: Re: PP Sales Anxiety
Post by: landbysea on July 14, 2013, 19:36
 KelvinJay just bashed a contributor for saying it looks like exclusives have not received anything either. KJ said he didn't read the thread. I skimmed it and saw nothing. 
I am exclusive, I have nothing.
Adding insult to injury seems to be the management style.. It's quit obvious nothing is moving now.
Way to be humble KelvinJay!. The guy was just making an honest observation.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 14, 2013, 19:44
KelvinJay just bashed a contributor for saying it looks like exclusives have not received anything either. KJ said he didn't read the thread. I skimmed it and saw nothing. 
I am exclusive, I have nothing.
Adding insult to injury seems to be the management style.. It's quit obvious nothing is moving now.
Way to be humble KelvinJay!. The guy was just making an honest observation.
To be honest, a few exclusives have reported a very few PP sales, as have a few indies, both on the iS thread and above. So Kelvin was pedantically correct in saying that it was not accurate to say that 'exclusives have not received anything', if 'all exclusives' is implied by 'exclusives'. But really, in the ridiculous state of the repeated broken promises, Kelvin should just have ignored it, since a dribble of sales is hardly relevant two weeks after the May money should have been paid.
Title: Re: PP Sales Anxiety
Post by: jcpjr on July 14, 2013, 20:10
A constant communications should have been set up with the contributors when this problem first began. Can you imagine how your bill collectors would react if you told them, "well, you should get paid this weekend, maybe", and then not pay them! This is a terrible business model. It doesn't shed good light on GI or IS.
Title: Re: PP Sales Anxiety
Post by: dingles on July 14, 2013, 21:44
Not a single PP sale reported for me...I guess after steady sales each month I am suppose to accept none for May or June. This is frustrating. Something isn't working right and I don't have much of an argument because of their lack of transparency with Pp sales.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 14, 2013, 22:20
I wonder if we can do a tax write off, on my PP,  like I do when I donate old clothing to Goodwill?
Title: Re: PP Sales Anxiety
Post by: ignard on July 15, 2013, 02:40
Presuming GI and/or IS are a professional company, implies that they do delay on purpose just to get rid of any contributor who has just a flint of mistrust against them. GI/IS wants to continue the business under the condition of slavery and them being the master
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 15, 2013, 02:50
I wouldn't be surprised if they work on scripts which include only a fraction of our sales. These guys don't know what ethic means. We have absolutely no possibility to check if we have been correctly paid.
Since last price change I get a third what I used to and their revenues should be much lower too. To balance they should pay us less.

If you really think they are liable to steal from you then I would think it is time to leave. I quit the agency that I thought was trying to do that to me. The entire business depends on trust between suppliers and agencies.

I know we can't trust them to treat us well, but not trusting them to pay us what is due under their own rules is a different kettle of fish altogether.
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 15, 2013, 06:06
The IS Partner program has Shifted from knackered to FUBAR
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 06:07
The IS Partner program has Shifted from knackered to FUBAR
Or from iStock's general SNAFU to FUBAR.
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 15, 2013, 06:07
The IS Partner program has Shifted from knackered to FUBAR
that is what I suggested when I introduced the word "buggered"
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 15, 2013, 06:38
Still no money, unbelievable. This means I still can't cash out, so it'll be at least two weeks before I have my money.

Makes my ban for saying "We won't get our money before Monday, mark my words" even worse.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 06:50
Still no money, unbelievable. This means I still can't cash out, so it'll be at least two weeks before I have my money.

Makes my ban for saying "We won't get our money before Monday, mark my words" even worse.

"The first casualty of War is Truth" (Aeschylus)
Many of the Fellowship of the Banned were banned for telling the truth. But maybe Lobo considered them truisms, and doesn't like to have no way of snidely denying them.
Also for some reason, he doesn't like short posts (at least that was on my banning email). Yours could come under that category.
Title: Re: PP Sales Anxiety
Post by: Ploink on July 15, 2013, 06:57
I'm sure more information will be coming forth shortly. It will probably contain some of these phrase (choose any three):

"appreciate your concern"
"glitches in the matrix"
"gremlins"
"thank you for your continued patience"
"more pressing issues"
"IT-department working hard"
"resolved swiftly"
"factors beyond our control"
Title: Re: PP Sales Anxiety
Post by: ignard on July 15, 2013, 08:25
Don''t forget that the IS management is 'excited' to tell us that no payments have been made yet. You better watch your back when a manager is excited to tell you anything. Especially the managers at IS.

Who rules IS?

Is it luck?
Is it Fortuna?
Is it the IT department
Is it Greed?
Or is it the senior management? IS has plenty of managers. All of them (must be at least 100 men) have different ways to make clear to the single IT-guy how the problems should be solved

Best practice := No one knows how it should work but it works
Theory:= Everyone knows how it works but it doesn''tshow

At IS, Best practice and theory are united into their ultimate new business model: Nothing works and nobody knows why

Crying Out Loud (COL) or should it be Laughing Out Loud (LOL)
 :'(
At IS
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 15, 2013, 08:42

Who rules IS?



Muppets
Title: Re: PP Sales Anxiety
Post by: fotografer on July 15, 2013, 08:48
I have got one pp dl showing for 9th May !!!
Title: Re: PP Sales Anxiety
Post by: tab62 on July 15, 2013, 08:50
any word or update on the PP pay date now?
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 15, 2013, 09:01
I have got one pp dl showing for 9th May !!!

6th, 7th, 8th, 9th
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 15, 2013, 09:07
Getty Images contributor hotline: 206-925-6577.

Nobody answers the phone, but you can leave a voicemail.

This post will self-destruct in 15 minutes.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 15, 2013, 09:08
Getty Images contributor hotline: 206-925-6577.

Nobody answers the phone, but you can leave a voicemail.

This post will self-destruct in 15 minutes.

that is Yuri's number ;D
Title: Re: PP Sales Anxiety
Post by: Beppe Grillo on July 15, 2013, 09:22
I have got one pp dl showing for 9th May !!!

6th, 7th, 8th, 9th

7th and 9th
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 09:33
Getty Images contributor hotline: 206-925-6577.

Nobody answers the phone, but you can leave a voicemail.

This post will self-destruct in 15 minutes.

Hahaha. iStock have forbidden contributors from phoning their support number. According to Lobo, even if they are also a buyer, asking with their buying hat, but I'd never be able to find that post. He said never, ever, but Brenda, who is either on an extended vacation or has changed jobs, said we can phone them if we have a serious and genuine suspicion of fraudulent activity on our ports.
Title: Re: PP Sales Anxiety
Post by: cmannphoto on July 15, 2013, 09:36
Paypal payout request deadline is less than 30 minutes away and I have had NO PP added to my balance over the weekend. Just sad.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 15, 2013, 09:38
Paypal payout request deadline is less than 30 minutes away and I have had NO PP added to my balance over the weekend. Just sad.

even exclusives need PP sales, I was wondering you guys hated subs ;D
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 15, 2013, 09:49
I have got one pp dl showing for 9th May !!!

6th, 7th, 8th, 9th

7th and 9th

5,6,7,8
Title: Re: PP Sales Anxiety
Post by: wiser on July 15, 2013, 10:45
The script to pay PP stalled/sh•t the bed/bottomed out (what ever phrase you choose to use) on Friday after 5pm. Working on the weekends is apparently not something the folks at IS have ever heard of.

And I'm sorry Kelvin's response was just snarky, unnecessary and completely irrelevant to the real concerns of contribs that the PP payouts are just taking too fricken long. He can be just as much of a D-bag as Lobo sometimes. And Lobo (in this thread) has actually been civil.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 15, 2013, 11:02
Notable silence from any of Istock's usual defenders.  That's the most worrying thing of all.   

I believe this means the apocalypse is upon us. ;)

Has Istock's incompetence finally reached a level that NOBODY is willing to defend?   (crickets chirping)

Title: Re: PP Sales Anxiety
Post by: tab62 on July 15, 2013, 11:08
How are they in the 2nd Place Earnings Rating?
Title: Re: PP Sales Anxiety
Post by: dingles on July 15, 2013, 11:11
I still pull in more $$$ at IS than the other agencies...but I cannot defend their crap infrastructure that just fails over and over again.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 15, 2013, 11:20
How are they in the 2nd Place Earnings Rating?

People were voting on performance in June, and the new prices only went into effect late in June, so money was still good. 

I expect next month's poll results may look different. 
Title: Re: PP Sales Anxiety
Post by: Babbalouie on July 15, 2013, 11:24
Notable silence from any of Istock's usual defenders.  That's the most worrying thing of all.   

I believe this means the apocalypse is upon us. ;)

Has Istock's incompetence finally reached a level that NOBODY is willing to defend?   (crickets chirping)

Still hear crickets...chirp, chirp, chirp, I think the clock is ticking...tick, tick, tick
Title: Re: PP Sales Anxiety
Post by: Ron on July 15, 2013, 11:28
I think I havent sold anything on thinkstock those two months. I see nothing yet. I cant even find the thread on IS to ask a question.

People reporting PP sales through the 9th of the month, does that mean up to the 9th, I had no sales because I see none?

Title: Re: PP Sales Anxiety
Post by: lisafx on July 15, 2013, 11:33
I think I havent sold anything on thinkstock those two months. I see nothing yet. I cant even find the thread on IS to ask a question.

People reporting PP sales through the 9th of the month, does that mean up to the 9th, I had no sales because I see none?

No.  It doesn't mean you didn't have any.  Most people reporting sales up to the 9th only are showing a trickle.  The few PP sales I am showing so far are only about 5% of what I would normally be showing for those days. 
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 15, 2013, 11:37
I think I havent sold anything on thinkstock those two months. I see nothing yet. I cant even find the thread on IS to ask a question.

People reporting PP sales through the 9th of the month, does that mean up to the 9th, I had no sales because I see none?

It means the staff at iStock are incompetent. I have one sale around May 6th and I should have many dozens.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 15, 2013, 11:40
My sales at shutterstock continue to rise every month, while my sales at iStock dropped by almost half this month (if the month continues as badly as it started).
Title: Re: PP Sales Anxiety
Post by: Ron on July 15, 2013, 11:56
Ok, thanks to both ladies. I will wait with great patience. My birthday is in two weeks and I want to get that 6D... come Istock... give me that $7.43 that pushes me over.
Title: Re: PP Sales Anxiety
Post by: mayaartist on July 15, 2013, 12:05
My birthday is tomorrow and I still haven't got any PP yet.  >:(
Title: Re: PP Sales Anxiety
Post by: Anyka on July 15, 2013, 12:44
Ok, thanks to both ladies. I will wait with great patience. My birthday is in two weeks and I want to get that 6D... come Istock... give me that $7.43 that pushes me over.

Excuse me, aren't you supposed to receive presents from OTHERS on your birthday, and not paid by yourself?   :P
Title: Re: PP Sales Anxiety
Post by: Ron on July 15, 2013, 13:00
Ok, thanks to both ladies. I will wait with great patience. My birthday is in two weeks and I want to get that 6D... come Istock... give me that $7.43 that pushes me over.

Excuse me, aren't you supposed to receive presents from OTHERS on your birthday, and not paid by yourself?   :P
Yeah, I know, but my friends arent going to chuck out 1400 euros to get a 6D for me  8)
Title: Re: PP Sales Anxiety
Post by: klsbear on July 15, 2013, 13:58
Getty Images contributor hotline: 206-925-6577.

Nobody answers the phone, but you can leave a voicemail.

This post will self-destruct in 15 minutes.

Hahaha. iStock have forbidden contributors from phoning their support number. According to Lobo, even if they are also a buyer, asking with their buying hat, but I'd never be able to find that post. He said never, ever, but Brenda, who is either on an extended vacation or has changed jobs, said we can phone them if we have a serious and genuine suspicion of fraudulent activity on our ports.

Would failure to post sales to our accounts so we could request payment count as fraudulent activity?
Title: Re: PP Sales Anxiety
Post by: ignard on July 15, 2013, 14:33
I have got one pp dl showing for 9th May !!!

6th, 7th, 8th, 9th

Did they give a year according the julian calendar?
this month, year, century or next milennium?
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 15, 2013, 14:37
I guess the real "professional" way to deal with it is to ignore the problem entirely! No news on what the problem is now.
Title: Re: PP Sales Anxiety
Post by: dingles on July 15, 2013, 14:43
At this point what can they say? I mean are we gonna feel confident if they said it will be done today, tomorrow, next week. Kepping their mouth shut may be a better strategy at this point ;)
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 15, 2013, 14:45
No I won't accept that.
Title: Re: PP Sales Anxiety
Post by: Ron on July 15, 2013, 14:46
At this point what can they say? I mean are we gonna feel confident if they said it will be done today, tomorrow, next week. Kepping their mouth shut may be a better strategy at this point ;)
You might have a point there. LOL. Anything they say has no credibility whatsoever at this point.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 14:50
Getty Images contributor hotline: 206-925-6577.

Nobody answers the phone, but you can leave a voicemail.

This post will self-destruct in 15 minutes.

Hahaha. iStock have forbidden contributors from phoning their support number. According to Lobo, even if they are also a buyer, asking with their buying hat, but I'd never be able to find that post. He said never, ever, but Brenda, who is either on an extended vacation or has changed jobs, said we can phone them if we have a serious and genuine suspicion of fraudulent activity on our ports.

Would failure to post sales to our accounts so we could request payment count as fraudulent activity?
Breach of contract, more likely.
Title: Re: PP Sales Anxiety
Post by: Mellimage on July 15, 2013, 15:01
Reading this thread the quote "Professionals deal with professionals" constantly pops into my mind. Wonder why... .
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 15, 2013, 15:38
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 15, 2013, 15:40
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?

Of course. They have to pay us the money they owe us.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 15:42
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?
1. As soon as they have breached their contract.
2. No doubt, yes; though international law is expensive. If you lived in Canada, there may be an equivalent of our Small Claims Court, but they may manage to pay the PP before the case was heard, then you'd be dollars out.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 15, 2013, 15:53
But they're owned by Getty...a U.S. corporation. Wouldn't a class-action suit in the U.S. be doable?
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 15, 2013, 15:58
Today is 15th; about the time JUNE PP sales report should start.
I'm checking daily for results from StockXpert.  Should happen this week ... for sure.
Wonder how a defunct business manages to produce the kind of results "the first in the business" fails to emulate?

iStock needs to be banned from their own forum.   >:(
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 16:24
But they're owned by Getty...a U.S. corporation. Wouldn't a class-action suit in the U.S. be doable?
We signed that our contract is governed under Alberta/Canadian law.
ASA 15a:
The Site is controlled, operated and administered by iStockphoto from within the Province of Alberta, Canada. The Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Alberta, you acknowledge and agree that this Agreement will be governed under the laws of the Province of Alberta and the federal laws of Canada applicable therein (without reference to conflicts of laws principles). You hereby irrevocably submit to the exclusive jurisdiction of the Courts of the Province of Alberta, Canada with respect to the subject matter of this Agreement. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

In any case, (1) we don't all live in the US.
In any case (2) How long would it take for a class action suit to be heard, and how much would it cost? No doubt they would manage to pony up the day before the court case, even if they hadn't done it before.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 15, 2013, 16:37
A quick Google search tells me that class actions are paid for out of the proceeds of the settlement (like personal injury lawsuits) and are indeed possible in Canada. Beyond that--for example, whether people outside Canada could join the suit-- probably would need an attorney to answer.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 16:40
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?

Of course. They have to pay us the money they owe us.

They seem to have wriggled out of a time scale in the ASA, so maybe this delay is not breach of contract.
ASA 5b
"In response to a written request, iStockphoto will endeavor to make payment of royalties in respect of purchased downloads of Accepted Exclusive Content on a monthly basis on or about the 15th day of the month following the purchase of Accepted Exclusive Content, except when sales reporting from a Distribution Partner is delayed, in which case payments will be made in the month following the date such sale is reported, provided such royalties aggregate a minimum of US$100, failing which royalties owing will be retained until they exceed such minimum."
H*ll, even with regular iS payments, they only have to 'endeavor' to make payment, and I guess it's difficult to prove in law that they weren't 'endeavoring'.
Honestly, this contract is so one-sided if it Scottish, it would probably be considered an 'unfair contract' therefore null; though what good that would do is moot, other than exclusives would not be bound to their 30-day notice period. Everything on their side is grey and fuzzy, everything on our side is cast in stone and in miniscule detail; but at the same time, the whole ASA is deliberately obfuscatory, so that they can always choose an interpretation to suit themselves.
Title: Re: PP Sales Anxiety
Post by: heywoody on July 15, 2013, 16:42
This is so far beyond incompetence that they'd have to call a cab to get back to incompetence.  This is not an IT problem but a corporate "feck" up.  Out of curiosity (I'm eons away from another payout things being as they are there), are the normal payouts still happening?
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 15, 2013, 16:47
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?

Of course. They have to pay us the money they owe us.

They seem to have wriggled out of a time scale in the ASA, so maybe this delay is not breach of contract.
ASA 5b
"In response to a written request, iStockphoto will endeavor to make payment of royalties in respect of purchased downloads of Accepted Exclusive Content on a monthly basis on or about the 15th day of the month following the purchase of Accepted Exclusive Content, except when sales reporting from a Distribution Partner is delayed, in which case payments will be made in the month following the date such sale is reported, provided such royalties aggregate a minimum of US$100, failing which royalties owing will be retained until they exceed such minimum."

The sales reporting was not delayed. Remember, lobo said last week that they'd be pushing through the royalties for both May and June. That means they already have the reporting for both months.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 16:52
This is so far beyond incompetence that they'd have to call a cab to get back to incompetence.  This is not an IT problem but a corporate "feck" up.  Out of curiosity (I'm eons away from another payout things being as they are there), are the normal payouts still happening?
Yes, the one I requested on Friday went into my paypal today.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 16:54
The sales reporting was not delayed. Remember, lobo said last week that they'd be pushing through the royalties for both May and June. That means they already have the reporting for both months.
Lobo says lots of things that don't come to pass - even when he capitalises them in bold.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 15, 2013, 17:03
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?

Of course. They have to pay us the money they owe us.

They seem to have wriggled out of a time scale in the ASA, so maybe this delay is not breach of contract.
ASA 5b
"In response to a written request, iStockphoto will endeavor to make payment of royalties in respect of purchased downloads of Accepted Exclusive Content on a monthly basis on or about the 15th day of the month following the purchase of Accepted Exclusive Content, except when sales reporting from a Distribution Partner is delayed, in which case payments will be made in the month following the date such sale is reported, provided such royalties aggregate a minimum of US$100, failing which royalties owing will be retained until they exceed such minimum."

The sales reporting was not delayed. Remember, lobo said last week that they'd be pushing through the royalties for both May and June. That means they already have the reporting for both months.
Still, they only have to endeavor to pay, they don't have to actually pay.
Title: Re: PP Sales Anxiety
Post by: corepics on July 15, 2013, 17:18
To all you native English speakers: Is there a difference between incompetence and malpractice? In my book, incompetence is at least showing effort to solve things, but not succeeding, and malpractice is the failure to even try. And I'm seriously beginning to wonder if iStock is even trying to patch things up.

It feels like witnessing a house of cards collapse - a major avalanche of negatives, with only one direction in common. Down. I'm ready to wait out this storm until the new RC targets are enforced upon us. By the current stats and recent tack record, quitting istock entirely will not be such great a loss as it was 12 months ago, or during the Google deal issue.
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 15, 2013, 17:32
Reading this thread the quote "Professionals deal with professionals" constantly pops into my mind. Wonder why... .

Yeah.  That's a classic, right along the lines of "money is not what makes you happy." 
Title: Re: PP Sales Anxiety
Post by: ignard on July 15, 2013, 17:33
I stopped uploading about a 2 weeks ago.

I'm a supplier. IS calls it a contributor. When a customer doesn''t pay in time it is common business to stop the supply after a warning.

My warning is that I don''t upload any new material for the moment till I get paid.

If they refuse to pay on the long run, I''ll file them
Title: Re: PP Sales Anxiety
Post by: ignard on July 15, 2013, 17:39
Most certainly some of us are working as a photog for a newspaper or a newsagency. If so, would it be possible to call some journalist and let him write an article in the finance part of the newspaper about the mess at iStock/Getty or their ability to pay their suppliers? Those things will be picked up by news stations like Turner or other newspapers.

Will put a bit of pressure on the iS board
Title: Re: PP Sales Anxiety
Post by: fritz on July 15, 2013, 17:54
Bloody bankers from Getty control all the big players. I think it's worthless. All I can say is: burn in hell Getty burn in hell.
Title: Re: PP Sales Anxiety
Post by: ignard on July 15, 2013, 18:10
is that an assumption or do you know. Getty is just a supplier for them and not a customer. A journalist will ask them for an answer. After that has taken place, the journalist will make up his mind and finalize the article. Little effort I think to do if you have the connections (which I don't  :'())
Title: Re: PP Sales Anxiety
Post by: Jo Ann Snover on July 15, 2013, 18:13
To all you native English speakers: Is there a difference between incompetence and malpractice? ...

There is. Not all incompetence rises to the level of malpractice :) Generally there has to be some standard of accepted practice that someone failed to live up to to call it malpractice. Sometimes incompetent people get lucky and do no harm in spite of their woeful lack of skills. Sometimes very skilled and competent people make horrible decisions and commit malpractice.

Title: Re: PP Sales Anxiety
Post by: Julied83 on July 15, 2013, 18:16
I'm anxious. I need that money. I have 3000 photos so I can pay some bills with my PP sales. Low royalties, no PP  ... I have no regret that I've quit exclusivity this spring. I don't trust them anymore. I'm angry. Won't upload there till I get my cash.
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 15, 2013, 21:38
I have 'officially' filed a complaint against Lobo's abuse of power and against the ridiculous delay in PP payment. So tomorrow Lobo will lose his job, we will get our PP payment plus interest, iStock will file for bankruptcy as a result and the microstock world will live happily ever after.
Title: Re: PP Sales Anxiety
Post by: pancaketom on July 15, 2013, 23:53
I have 'officially' filed a complaint against Lobo's abuse of power and against the ridiculous delay in PP payment. So tomorrow Lobo will lose his job, we will get our PP payment plus interest, iStock will file for bankruptcy as a result and the microstock world will live happily ever after.

Thanks, I only wish you could have done this sooner.
Title: Re: PP Sales Anxiety
Post by: Phadrea on July 16, 2013, 01:04
My sales at shutterstock continue to rise every month, while my sales at iStock dropped by almost half this month (if the month continues as badly as it started).

My sales at SS are always poor, despite uploading more images. My sales at IS are much better and I sell more images these days. It would just be nice if they actually paid out what they owe. What I cant understand is why Getty would be in financial trouble. Oxymoron really.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 16, 2013, 01:13
My sales at shutterstock continue to rise every month, while my sales at iStock dropped by almost half this month (if the month continues as badly as it started).

My sales at SS are always poor, despite uploading more images. My sales at IS are much better and I sell more images these days. It would just be nice if they actually paid out what they owe. What I cant understand is why Getty would be in financial trouble. Oxymoron really.

The only thing that would cause Getty financial problems that I can think of would be that they mortgaged the company - possibly to pay for buying it (H&F took out an gargantuan loan against it when they had it) - and got the expectations of future income wrong. I'm not saying that's happened but that is the sort of behaviour that sinks giant companies.
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 16, 2013, 03:35
Maybe the IT chappies* should stop watching endless re-runs of "The Big Bang Theory" and read more books about computer bits and bobs. Or they should buy some new gear.

*In all probability they are in the same boat as IT crews I've seen at much larger blue chip companies; under-resourced, underpaid, overwhelmed and generally dropped in it whenever the claggy stuff hits the fan. But I still want me loot and sharpish!


Title: Re: PP Sales Anxiety
Post by: tab62 on July 16, 2013, 11:40
is the PP payout over for the month of May? If so, I am screwed! It is about 5% of my other months!
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 16, 2013, 11:42
is the PP payout over for the month of May? If so, I am screwed! It is about 5% of my other months!

5% - think yourself lucky! I've got two sales instead of maybe 400.  It's nonsense. Sales did not stop dead on May 1.
Title: Re: PP Sales Anxiety
Post by: Ron on July 16, 2013, 11:42
I just had my first PP sale for May recorded, my first and last is what I wonder about.
Title: Re: PP Sales Anxiety
Post by: jm on July 16, 2013, 11:49
is the PP payout over for the month of May? If so, I am screwed! It is about 5% of my other months!



http://www.istockphoto.com/forum_messages.php?threadid=354958&messageid=6915924 (http://www.istockphoto.com/forum_messages.php?threadid=354958&messageid=6915924)
"Things will continue to be paid out, albeit slowly. We have broken the payments out into smaller batches to ensure we can catch any issues and resolve them in a quicker time frame."

Obviously script has not run for all days. And as I'm still on zero I hope that also not for all contributors
Title: Re: PP Sales Anxiety
Post by: Anyka on July 16, 2013, 11:51
Yikes, this felt weird :   my sales just went up with about 30 $, so I thought :  yessss, PP's are coming!! 
One quick look at the stats page told me the PP's were still almost zero.   
I finally found out I had 4 EL's of 7,68 $ each (same subject, same hour, so probably same customer).
I never thought I'd ever be disappointed to see 4 EL's ...
Title: Re: PP Sales Anxiety
Post by: dingles on July 16, 2013, 11:59
Just had a PP sale show up for May...I guess it chugging along again
Title: Re: PP Sales Anxiety
Post by: ignard on July 16, 2013, 12:41
Just had my 3rd PP sale. WOW.... HAPPY      >:(

IS asked me to fill out a questionaire as a contributor. Which I did.

Their question was if I had anything to say on how they could improve the relation (with a contributor)

I wrote them:

- Meet the expectations  created
- Give updates on a regular base when something is faulty ( like PP for may and June), hour bu hour, 24x7
- Increase my income by 60% not decreasing it by 60%
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 16, 2013, 14:23
I wrote PAY ME.
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 16, 2013, 14:33
I wrote:

Pay us contributors our PP royalties on time, instead of letting wait for weeks after the deadline.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 16, 2013, 15:09
I have two May dls after five days of them running the payout. That should be far less than 1% of my total. They are going to pay June once they finish posting "slowly" for May. If the current rate progress is maintained it will take about another 670 days to finish my May script. So I'm hoping that there are no further delays and we can get this out of the way by early 2015 so the June 2013 script can start running.
Title: Re: PP Sales Anxiety
Post by: Ron on July 16, 2013, 16:13
I have two May dls after five days of them running the payout. That should be far less than 1% of my total. They are going to pay June once they finish posting "slowly" for May. If the current rate progress is maintained it will take about another 670 days to finish my May script. So I'm hoping that there are no further delays and we can get this out of the way by early 2015 so the June 2013 script can start running.
Aahahahaha, man I almost chocked laughing !  ;D ;D
Title: Re: PP Sales Anxiety
Post by: Ron on July 16, 2013, 17:53
This is what  am picturing going on at Istock at the moment

The Canon Pocketronic Calculator (http://www.youtube.com/watch?v=gB1woECFYbY#ws)
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 16, 2013, 19:09
how many of us haven't reported May sales in the Poll here? Tyler, is there a way to do so?

update: just got a 3rd PP sale through, for the 14th.
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 17, 2013, 08:18
This is what  am picturing going on at Istock at the moment

The Canon Pocketronic Calculator ([url]http://www.youtube.com/watch?v=gB1woECFYbY#ws[/url])


Or an abacus.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 17, 2013, 08:56
Any words of wisdom from Lobo or any of the staff over in iS Forums?

Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 17, 2013, 09:20
Any words of wisdom from Lobo or any of the staff over in iS Forums?
No
Title: Re: PP Sales Anxiety
Post by: Ploink on July 17, 2013, 09:23
Any words of wisdom from Lobo or any of the staff over in iS Forums?

He has "managed to get this escalated pretty high up the chain" - which probably means the Assistant Vice President in charge of Facility Management  ;D
Title: Re: PP Sales Anxiety
Post by: dhanford on July 17, 2013, 09:36
Imagine not being able to effect any change, and not being able to talk about it yet you still get paid.  Someone's job got a whole lot easier, if also a whole lot more temporary.  ;)
Title: Re: PP Sales Anxiety
Post by: rotea dan on July 17, 2013, 10:06
i have only one pp dl now showing in the 14th of may. so they report the dls in a random order
Title: Re: PP Sales Anxiety
Post by: panicAttack on July 17, 2013, 10:24
First(and only) PP download for May, 14th.  :D ;D

Title: Re: PP Sales Anxiety
Post by: Red Dove on July 17, 2013, 11:01
If you get a response to a comment in the PP forum its either a meaningless platitude at best or scorn and derision at worst. I wrote to Contributor Relations....three days ago....No reply as yet although I see someone has posted a vacuous response in the PP forum.

IS' attitude seems to be "send us an e-mail or comment in the forum and we'll ignore it later". As for being "escalated up the chain" what does that mean? On the basis a large swathe of your suppliers have not been paid for services rendered it ought to be the first thing on Ellen Desmarais' To Do List now that other important stuff like who makes her coffee, where is her parking space and the location of the staff canteen have been dealt with.
Title: Re: PP Sales Anxiety
Post by: Beppe Grillo on July 17, 2013, 11:45
[…] I wrote to Contributor Relations....three days ago....No reply as yet although I see someone has posted a vacuous response in the PP forum.
[…]


I wrote them too some days ago.

Here is part of the answer:

"Thank you for your message and I do apologize for the delay in response.  We are currently experiencing higher than normal contact volumes and appreciate your patience.

We are looking to resolve the errors related to the stalled PP sales for May. Please keep your eye on the following forum for when these stats will be updated.
http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1 (http://www.istockphoto.com/forum_messages.php?threadid=354644&page=1) "


––––
But the thread has been locked…  :-\
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 17, 2013, 12:30
I must say, if "Lobo" is in charge of contributor communications, he does an incredibly unprofessional job. People have legitimate concerns about not being paid and not getting accurate data about PP sales for the missing months. "Apples and fish sticks," "run on a treadmill" and other responses...are they supposed to be funny? "We sincerely apologize for the delay and are working our hardest to remedy the situation" is more like it.

Perhaps their ad agency or PR firm could take a shot at fixing iStock's IT issues (if that's what this is). Ads about half-price files and press releases about the new general manager are professionally done, well written, and ON TIME. Oh, apples and fish sticks,  I know, I know.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 17, 2013, 12:52
"We sincerely apologize for the delay and are working our hardest to remedy the situation" is more like it.
You surely wouldn't want them to lie?  ::)
Title: Re: PP Sales Anxiety
Post by: grsphoto on July 17, 2013, 12:53
For anyone who would like to try phoning them

on this page
http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552 (http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552)

they have two number (866) 478-6251 & (403) 265-3062

Title: Re: PP Sales Anxiety
Post by: JPSDK on July 17, 2013, 12:59
It could be worse.

If any of you have a check from istockphoto, you could call the bank and ask if there is coverage.
Title: Re: PP Sales Anxiety
Post by: jcpjr on July 17, 2013, 13:25
I'm surprised the media hasn't jumped on this yet. They love to make a mountain out of mole hill.
Title: Re: PP Sales Anxiety
Post by: Ron on July 17, 2013, 13:30
This is what  am picturing going on at Istock at the moment

The Canon Pocketronic Calculator ([url]http://www.youtube.com/watch?v=gB1woECFYbY#ws[/url])


Or an abacus.
'

I had to look up abacus, whahahaaaaa, brilliant !!   8)

(http://www.ikea.com/ie/en/images/products/mula-abacus__21167_PE106157_S4.jpg)
Title: Re: PP Sales Anxiety
Post by: djpadavona on July 17, 2013, 13:52
I wonder at what point a large contributor will set a deadline for receipt of PP sales, and if it is not met, sue iStock/Getty for withholding earnings? Two months is pretty extreme. Can't imagine my employer not acknowledging my hours worked from 2 months ago and blaming it on a system error.
Title: Re: PP Sales Anxiety
Post by: JPSDK on July 17, 2013, 13:59
If your employer does not pay you at payday, its breach of contract and you are free to leave.
Same here.

Problem is that they have probably written in the contract that "We pay you when and if we like".

However not all contracts are legal. And it could be interesting to investigate if there are legal standards for how long someone can postpone a due payment.

Its a good chance to get out of exclusivity, if anybody has the urge.
Title: Re: PP Sales Anxiety
Post by: ignard on July 17, 2013, 14:23
I guess we recently saw what is on the agenda of the new general manager during his first 100 days. Screwing up the company and leaving with a multi Dollar bonus.
Title: Re: PP Sales Anxiety
Post by: dbvirago on July 17, 2013, 14:33
Dont' want to derail the conversation but how do you track PP sales. I have looked the partner program link and can see what images have sold how many times, but are you able to see the sales when they happen and where they were sold, like the normal istock ones.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 17, 2013, 15:15
Dont' want to derail the conversation but how do you track PP sales. I have looked the partner program link and can see what images have sold how many times, but are you able to see the sales when they happen and where they were sold, like the normal istock ones.
Go to your stats page where you see the current month's sales. Under the chart is a back arrow. Click that and wait for the June stats to appear, then click again and wait for may.
Or if you just want to see the total number for May you can use the drop-down box and switch to monthly view

None of this tells you which picture sales are being recorded, just the day a sale was made and the number that month.
Title: Re: PP Sales Anxiety
Post by: StanRohrer on July 17, 2013, 15:49
For anyone who would like to try phoning them

on this page
[url]http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552[/url] ([url]http://www.bbb.org/calgary/business-reviews/stock-photograph-suppliers/istockphoto-lp-in-calgary-ab-42552[/url])

they have two number (866) 478-6251 & (403) 265-3062


And that page (at the bottom) thinks Kelly is still at the helm!
Title: Re: PP Sales Anxiety
Post by: dbvirago on July 17, 2013, 15:51
Thanks, got it. I've always used the My Downloads page sorted by last DL.
Title: Re: PP Sales Anxiety
Post by: ignard on July 17, 2013, 16:06
I must say, if "Lobo" is in charge of contributor communications, he does an incredibly unprofessional job. People have legitimate concerns about not being paid and not getting accurate data about PP sales for the missing months. "Apples and fish sticks," "run on a treadmill" and other responses...are they supposed to be funny? "We sincerely apologize for the delay and are working our hardest to remedy the situation" is more like it.

Perhaps their ad agency or PR firm could take a shot at fixing iStock's IT issues (if that's what this is). Ads about half-price files and press releases about the new general manager are professionally done, well written, and ON TIME. Oh, apples and fish sticks,  I know, I know.

I couldn''t agree more. have been an account manager/director for years and there was a death penalty on doing the job like he does.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 17, 2013, 17:42
'
Title: Re: PP Sales Anxiety
Post by: dbvirago on July 17, 2013, 18:00
Thanks, I'll check them out
Title: Re: PP Sales Anxiety
Post by: Anyka on July 18, 2013, 00:45
Reporting just reached 15th May with me, but is only a tiny fraction of daily April sales.  Up till 30th April I had much better PP sales (about 10-fold), so I expect they do May (and probably June too) in 2 batches, just like they did a few months ago.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 18, 2013, 01:17
Reporting just reached 15th May with me, but is only a tiny fraction of daily April sales.  Up till 30th April I had much better PP sales (about 10-fold), so I expect they do May (and probably June too) in 2 batches, just like they did a few months ago.

I seem to have about 1% of my May sales reported up to now. It really is ridiculous.
Title: Re: PP Sales Anxiety
Post by: dhanford on July 18, 2013, 02:55
There are big contributors who are employed by IStock that are also in the PP.  I am sure that they are able to communicate with their employer if the PP payouts were drastically under reported.  I don't see any of them commenting in the forums.  Could it be that they already know that very low PP payouts is the new norm?  Perhaps in tinkering around the Getty collections as Getty has been doing, they tweaked the search in Photos and in TS so that their wholly owned content is what comes up in the searches.  If we are indeed halfway through May in PP payouts, this would be the only way I can justify it.  I hope I'm wrong.  :-[
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 18, 2013, 03:05
There are big contributors who are employed by IStock that are also in the PP.  I am sure that they are able to communicate with their employer if the PP payouts were drastically under reported.  I don't see any of them commenting in the forums.  Could it be that they already know that very low PP payouts is the new norm?  Perhaps in tinkering around the Getty collections as Getty has been doing, they tweaked the search in Photos and in TS so that their wholly owned content is what comes up in the searches.  If we are indeed halfway through May in PP payouts, this would be the only way I can justify it.  I hope I'm wrong.  :-[

Big contributors employed by iStock (whatever that means) would surely deal directly with customer relations, they don't bother with forums. 

It is simply not possible that sales went from normal on April 30 to nothing on May 1 for no reason (and my images are still at the top of some TS searches, I've checked).  It's the reporting that is broken, not sales that have collapsed.
Title: Re: PP Sales Anxiety
Post by: jm on July 18, 2013, 03:08
I find very odd that more images are transferred to TS these days. Life is question of priorities.
Title: Re: PP Sales Anxiety
Post by: Ploink on July 18, 2013, 03:25
I'm afraid what will happen next is this:

Thanks for listening to my personal conspiracy theory  ;D
Title: Re: PP Sales Anxiety
Post by: MichaelJayFoto on July 18, 2013, 03:39
I'm afraid what will happen next is this:
  • Sometime next week the reporting of PP sales in May and June will be officially declared to be finished.
  • Lobo will thank the fine people in IT for their hard work and close the thread.
  • Contributors will protest because they got approx. 5% of their usual sales.
  • People will be banned from the forums.
  • In October there will be an announcement that the PP payments for May and June were not entirely correct, and that will be rectified in the immediate future.
  • In December contributors will ask what exactly "immediate" means in this context.
  • People will be banned from the forums.
  • In February 2014 contributors will receive a lump sum in their accounts, no detailed statistics will be given.

I am afraid this sounds perfectly plausible... ;)

I still have hopes eventually someone will listen and find out there is more to this problem than iStock is willing to accept at the moment.
Title: Re: PP Sales Anxiety
Post by: mayaartist on July 18, 2013, 04:37
I
I'm afraid what will happen next is this:
  • Sometime next week the reporting of PP sales in May and June will be officially declared to be finished.
  • Lobo will thank the fine people in IT for their hard work and close the thread.
  • Contributors will protest because they got approx. 5% of their usual sales.
  • People will be banned from the forums.
  • In October there will be an announcement that the PP payments for May and June were not entirely correct, and that will be rectified in the immediate future.
  • In December contributors will ask what exactly "immediate" means in this context.
  • People will be banned from the forums.
  • In February 2014 contributors will receive a lump sum in their accounts, no detailed statistics will be given.

Thanks for listening to my personal conspiracy theory  ;D

Unfortunately it looks like you might right.

But if it happens than a lot of contributors will leave IS that's for sure.

P.S. Prosperous company is not cutting they price by half and promoting it on the main page
Title: Re: PP Sales Anxiety
Post by: JPSDK on July 18, 2013, 04:42
a lot of people leave istock all the time. For very good reasons.
it doent matter, they recruit others, there are rats enough in the ratrace.

and the exclusives cannot leave, they are prisoners.
Title: Re: PP Sales Anxiety
Post by: mayaartist on July 18, 2013, 04:49
a lot of people leave istock all the time. For very good reasons.
it doent matter, they recruit others, there are rats enough in the ratrace.

and the exclusives cannot leave, they are prisoners.

I absolutely agree with you. But this strategy will not give them rise in sales.
Title: Re: PP Sales Anxiety
Post by: Bang-images on July 18, 2013, 08:45
Go exclusive and still sell else where!! see if they like a taste of thier own medicine!       Oh! what's that i have broken our contract? sorry didn't i tell you,,   I changed it without telling you...  ;D
Title: Re: PP Sales Anxiety
Post by: MisterElements on July 18, 2013, 10:43
My wife and I are long time (7+ years) unhappy contributors at IS. We stopped uploading a couple months ago. Now after this we are seriously thinking of leaving IS altogether. I'm not sure what the plan is. I'm not sure they know the plan.

         The very worst thing in the business world ....is a non-paying company. We do not trust IS. We can't work with a company we can not trust.
Title: Re: PP Sales Anxiety
Post by: scoutts on July 18, 2013, 10:48
I posted this on June 12 in the iStock PP forum, got banned quickly thereafter and later the post was deleted.

Quote
I have a buddy that works in IT at iStock and he told me that iStock cut the banana rations of the monkeys who key in the PP data and the monkeys went completely bananas!! (pun intended) The monkeys are essentially rioting, destroying equipment and throwing feces all over the place. Total disaster.

The monkey problem is so bad the iStock IT department is considering switching to computers to both automate and speed up the process. I for one welcome that change.

But, hey, that's just what I heard. :)

It was a cheeky post but my intent was to have a laugh at iStock's expense and bring a little humour to a troubling situation. I think it was quite obvious that it was fictional.

Now as the problems continue on for nearly another week, I am beginning to think my fictitious anecdote, as impossible as it seems, was totally accurate.

No wonder I got banned from the forums so quickly, I inadvertently exposed their dark monkey secret.  ;)
Title: Re: PP Sales Anxiety
Post by: Ploink on July 18, 2013, 11:27
Meanwhile on StockXpert: June earnings are in...
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 18, 2013, 11:32
Meanwhile on StockXpert: June earnings are in...

This is criminal; a major corporation being made a joke by a "used to be."   >:( :'(

Edit:  Maybe Derek is available to manage the iStock's IT?
Title: Re: PP Sales Anxiety
Post by: lisafx on July 18, 2013, 11:41
Meanwhile on StockXpert: June earnings are in...

SERIOUSLY!!??!!
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 18, 2013, 11:58
* joke
Title: Re: PP Sales Anxiety
Post by: Ron on July 18, 2013, 12:15
Can someone explain that please, why is that upsetting, I dont understand? Honest question, since I dont have a history at StockXpert.
Title: Re: PP Sales Anxiety
Post by: fotomine on July 18, 2013, 12:23
Here's another theory or possibly reality to some extent.

5000 contributors who earn $100 USD in PP earnings on a monthly basis. Money invested at 1% on a daily basis with 30 days per month using a few keystrokes

5000 x 100 = 500,000
500000 x 1% = 5000
5000  x 30 = 150,000

$150,000 USD  per month for doing nothing but not pay out to contributors.
Title: Re: PP Sales Anxiety
Post by: Ploink on July 18, 2013, 12:31
Meanwhile on StockXpert: June earnings are in...

SERIOUSLY!!??!!

Absolutely, May earnings have been there since the middle of June, as per their usual schedule...
Title: Re: PP Sales Anxiety
Post by: bunhill on July 18, 2013, 12:34
Here's another theory or possibly reality to some extent.

5000 contributors who earn $100 USD in PP earnings on a monthly basis. Money invested at 1% on a daily basis with 30 days per month using a few keystrokes

5000 x 100 = 500,000
500000 x 1% = 5000
5000  x 30 = 150,000

$150,000 USD  per month for doing nothing but not pay out to contributors.

Q: Where on earth can you get 1% **DAILY**  on $500,000 ?

If only.
Title: Re: PP Sales Anxiety
Post by: jm on July 18, 2013, 12:37
Here's another theory or possibly reality to some extent.

5000 contributors who earn $100 USD in PP earnings on a monthly basis. Money invested at 1% on a daily basis with 30 days per month using a few keystrokes

5000 x 100 = 500,000
500000 x 1% = 5000
5000  x 30 = 150,000

$150,000 USD  per month for doing nothing but not pay out to contributors.

In my country it's difficult to get 6% p.a. these days. If you know bank that will pay me 150,000 USD interest from 500,000 please let me know its name.
Title: Re: PP Sales Anxiety
Post by: fotografer on July 18, 2013, 12:44
Woopee, I now have one sale on the 9th and one on the 15th.  I usually get about 15 a day so this is all beyond ridiculous.!!!!
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 18, 2013, 12:45
Can someone explain that please, why is that upsetting, I dont understand? Honest question, since I dont have a history at StockXpert.

stockxpert was bought by iStock a few years ago, the files from stockxpert are also know as Hemera collection at thinkstock but in this case they are always paid without a problem and in time, which means we got already June downloads when we are still waiting for May downloads from PP
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 18, 2013, 13:57
I posted this on June 12 in the iStock PP forum, got banned quickly thereafter and later the post was deleted.

Quote
I have a buddy that works in IT at iStock and he told me that iStock cut the banana rations of the monkeys who key in the PP data and the monkeys went completely bananas!! (pun intended) The monkeys are essentially rioting, destroying equipment and throwing feces all over the place. Total disaster.

Yes but this is an insult to our hairy relatives since given enough monkeys there is a good chance the problem would be fixed in a couple of hundred years, whereas the humans at IS will never get it done.

The fact IS still haven't fixed a simple problem speaks volumes about the condition and maintenance of their IT infrastructure and makes me wonder whether the PP has EVER been correctly calculated and paid out.
Title: Re: PP Sales Anxiety
Post by: drial7m1 on July 18, 2013, 14:06
Here's another theory or possibly reality to some extent.

5000 contributors who earn $100 USD in PP earnings on a monthly basis. Money invested at 1% on a daily basis with 30 days per month using a few keystrokes

5000 x 100 = 500,000
500000 x 1% = 5000
5000  x 30 = 150,000

$150,000 USD  per month for doing nothing but not pay out to contributors.

In my country it's difficult to get 6% p.a. these days. If you know bank that will pay me 150,000 USD interest from 500,000 please let me know its name.


While I'm not sure about the percentages paid on the accounts, I do know from a business standpoint that many companies keep money back from payment until the last minute (or later) to earn interest on it,  consider payment for payroll, if you don't get paid every day by a company then that company is keeping that money in a higher interest account being held until you do get paid.  It's a part of doing business for most companies. 

And I am very glad I do not have anything in the PP,  and to confirm I also have had money put into my account for Stockxpert. 

Title: Re: PP Sales Anxiety
Post by: gostwyck on July 18, 2013, 14:20
Woopee, I now have one sale on the 9th and one on the 15th.  I usually get about 15 a day so this is all beyond ridiculous.!!!!

I have sales through to the 15th however the highest day is just 4 PP downloads whereas my better days are usually about 60. It seems that IS staff are unable to do much about it. We should have June numbers by now too.
Title: Re: PP Sales Anxiety
Post by: Sean Locke Photography on July 18, 2013, 14:43
dnberty better watch out of he'll get fired for having his friends download his images en masse.
Title: Re: PP Sales Anxiety
Post by: dbvirago on July 18, 2013, 15:16
Can someone explain that please, why is that upsetting, I dont understand? Honest question, since I dont have a history at StockXpert.

stockxpert was bought by iStock a few years ago, the files from stockxpert are also know as Hemera collection at thinkstock but in this case they are always paid without a problem and in time, which means we got already June downloads when we are still waiting for May downloads from PP

OK, I'm confused again. I thought the Thinkstock images were the Partner Program. I just went to Thinkstock and I have a lot of images under the username I had on SX and more under my username on iStock.

Honestly, in the past, my sales from istock haven't been enough to dig into this, but this thread has me wondering if, when and how I have been paid for images hosted on other sites and partnered with istock. I did download the script in the note above and also the Android app, but having a hard time figuring this out with istocks, clunky interfaces.

thanks
Title: Re: PP Sales Anxiety
Post by: lisafx on July 18, 2013, 15:23
Meanwhile on StockXpert: June earnings are in...

SERIOUSLY!!??!!

Absolutely, May earnings have been there since the middle of June, as per their usual schedule...

Weird!  Thanks for the info Ploink.  I thought you might be kidding.

If they can report them to StockXpert, then why not Istock??

I assume they were average earning amounts, not tiny fractions of regular earnings?
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 18, 2013, 15:25
we talked about this many times, surprising to see people still confused

thinkstock has different collections (a ton actually)

- istockphoto (files from iStock, what we call PP and we receive these at iStock)
- hemera (files from stockxpert, royalties received at stockxpert site)
Title: Re: PP Sales Anxiety
Post by: lisafx on July 18, 2013, 15:26
we talked about this many times, surprising to see people still confused

thinkstock has different collections (a ton actually)

- istockphoto (files from iStock, what we call PP and we receive these at iStock)
- hemera (files from stockxpert, royalties received at stockxpert site)

Not sure who this was addressed to?  Most of us know about Hemera and StockXpert.  What I DIDN'T know, and what has come as a surprise, is that StockXpert has been paid on time, whereas Istock is over 2 months in arrears. 
Title: Re: PP Sales Anxiety
Post by: disorderly on July 18, 2013, 15:27
I assume they were average earning amounts, not tiny fractions of regular earnings?

Mine weren't.  Seven sales for a total of $1.75.  That compares to $6.25 reported in January, February and March (each), $10 in April, $3.50 in May and $9.25 in June.  It's all peanuts, but this is more like peanut dust.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 18, 2013, 15:37
Not sure who this was addressed to?

dbvirago
Title: Re: PP Sales Anxiety
Post by: lisafx on July 18, 2013, 15:44
Not sure who this was addressed to?

dbvirago

Ah, thanks :)
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 18, 2013, 15:48
Not sure who this was addressed to?

dbvirago

Ah, thanks :)

no worries, its really amazing how iStock can do pretty much everything to surprise us, those suckers are funny aren't they? it must be the same process but they decided to keep our PP money for a "little" longer :o
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 18, 2013, 16:03
Can someone explain that please, why is that upsetting, I dont understand? Honest question, since I dont have a history at StockXpert.

stockxpert was bought by iStock a few years ago, the files from stockxpert are also know as Hemera collection at thinkstock but in this case they are always paid without a problem and in time, which means we got already June downloads when we are still waiting for May downloads from PP

OK, I'm confused again. I thought the Thinkstock images were the Partner Program. I just went to Thinkstock and I have a lot of images under the username I had on SX and more under my username on iStock.

Honestly, in the past, my sales from istock haven't been enough to dig into this, but this thread has me wondering if, when and how I have been paid for images hosted on other sites and partnered with istock. I did download the script in the note above and also the Android app, but having a hard time figuring this out with istocks, clunky interfaces.

thanks

I may be wrong, but I think you claim your StockXpert/Herema earnings direct from there, so you might have accumulated  a worthwhile balance over the years. Try logging back into your StockXpert account, it should still be live, where you may be able to see some earnings.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 18, 2013, 16:41
The Diamonds are starting to show up on the istock forum with very poor numbers for May. This can't continue for much longer I hope. But what do I know about "Big Business".
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 18, 2013, 16:44
Can someone explain that please, why is that upsetting, I dont understand? Honest question, since I dont have a history at StockXpert.

stockxpert was bought by iStock a few years ago, the files from stockxpert are also know as Hemera collection at thinkstock but in this case they are always paid without a problem and in time, which means we got already June downloads when we are still waiting for May downloads from PP

OK, I'm confused again. I thought the Thinkstock images were the Partner Program. I just went to Thinkstock and I have a lot of images under the username I had on SX and more under my username on iStock.

Honestly, in the past, my sales from istock haven't been enough to dig into this, but this thread has me wondering if, when and how I have been paid for images hosted on other sites and partnered with istock. I did download the script in the note above and also the Android app, but having a hard time figuring this out with istocks, clunky interfaces.

thanks

I may be wrong, but I think you claim your StockXpert/Herema earnings direct from there, so you might have accumulated  a worthwhile balance over the years. Try logging back into your StockXpert account, it should still be live, where you may be able to see some earnings.

exactly Paul
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 18, 2013, 16:48
Meanwhile on StockXpert: June earnings are in...

Ploink, how do the May and June StockXpert earnigns compare with normal months? Are they down 90-99%, like IS, or are they simply normal?

Title: Re: PP Sales Anxiety
Post by: dbvirago on July 18, 2013, 16:51
Can someone explain that please, why is that upsetting, I dont understand? Honest question, since I dont have a history at StockXpert.

stockxpert was bought by iStock a few years ago, the files from stockxpert are also know as Hemera collection at thinkstock but in this case they are always paid without a problem and in time, which means we got already June downloads when we are still waiting for May downloads from PP

OK, I'm confused again. I thought the Thinkstock images were the Partner Program. I just went to Thinkstock and I have a lot of images under the username I had on SX and more under my username on iStock.

Honestly, in the past, my sales from istock haven't been enough to dig into this, but this thread has me wondering if, when and how I have been paid for images hosted on other sites and partnered with istock. I did download the script in the note above and also the Android app, but having a hard time figuring this out with istocks, clunky interfaces.

thanks

I may be wrong, but I think you claim your StockXpert/Herema earnings direct from there, so you might have accumulated  a worthwhile balance over the years. Try logging back into your StockXpert account, it should still be live, where you may be able to see some earnings.

Thanks. Tried that and it said my account was cancelled. I have a vague memory that Thinkstock didnt' take my SX account. I went back into Thinkstock and all images under both usernames had istock under them, so I sent a note to istock asking why newer images were showing under a different username.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 18, 2013, 16:56
That's odd. I was just able to log into my old StockXpert account. There's nothing there but it still exists.
Title: Re: PP Sales Anxiety
Post by: luissantos84 on July 18, 2013, 16:57
Can someone explain that please, why is that upsetting, I dont understand? Honest question, since I dont have a history at StockXpert.

stockxpert was bought by iStock a few years ago, the files from stockxpert are also know as Hemera collection at thinkstock but in this case they are always paid without a problem and in time, which means we got already June downloads when we are still waiting for May downloads from PP

OK, I'm confused again. I thought the Thinkstock images were the Partner Program. I just went to Thinkstock and I have a lot of images under the username I had on SX and more under my username on iStock.

Honestly, in the past, my sales from istock haven't been enough to dig into this, but this thread has me wondering if, when and how I have been paid for images hosted on other sites and partnered with istock. I did download the script in the note above and also the Android app, but having a hard time figuring this out with istocks, clunky interfaces.

thanks

I may be wrong, but I think you claim your StockXpert/Herema earnings direct from there, so you might have accumulated  a worthwhile balance over the years. Try logging back into your StockXpert account, it should still be live, where you may be able to see some earnings.

Thanks. Tried that and it said my account was cancelled. I have a vague memory that Thinkstock didnt' take my SX account. I went back into Thinkstock and all images under both usernames had istock under them, so I sent a note to istock asking why newer images were showing under a different username.

I would say you have opted out at stockxpert when they asked if you wanted to join thinkstock, right after istock purchase
Title: Re: PP Sales Anxiety
Post by: Ploink on July 18, 2013, 23:19
Meanwhile on StockXpert: June earnings are in...

SERIOUSLY!!??!!

Absolutely, May earnings have been there since the middle of June, as per their usual schedule...

Weird!  Thanks for the info Ploink.  I thought you might be kidding.

If they can report them to StockXpert, then why not Istock??

I assume they were average earning amounts, not tiny fractions of regular earnings?

Mine were less than usual, but not "a tiny fraction of regular". I thought (and still do) it's the beginning of the summer. But then my sales on the PP never were large or regular enough to draw conclusions from them...
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 19, 2013, 03:25
one (and that's exactly it: 1) more through.  :-\
Title: Re: PP Sales Anxiety
Post by: klsbear on July 19, 2013, 06:44
I have on on the first and one on the 17th.  Over 100 last month so either it's a serious drop in sales, lost data, or perhaps they really are not half way through the processing and more still to come.
Title: Re: PP Sales Anxiety
Post by: jcpjr on July 19, 2013, 06:57
I have none yet. I think they're still fooling with their scripts.
Title: Re: PP Sales Anxiety
Post by: Jo Ann Snover on July 19, 2013, 09:37
Sometime overnight, one sale on the May 19th was added (to the one sale on the 2nd that appeared last Friday).

Looking at April 2013, even with my gutted remnants of my IS portfolio I had 20 sales, so I'd expect something similar for May
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 19, 2013, 09:52
The silence is deafening.   :-\

Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 19, 2013, 10:03
The silence is deafening.   :-\


There is an update:

ADDED FRIDAY JULY 19, 2013:

Here is what we know:

    Payment batches are not in chronological order.
    Weekday payment transfers are incredibly slow
    We are only barely halfway through the payments



Yesterday I provided the Dev team a list of contributors with the average PP payments they have received over the last 6 months. I've provided them with a list of high volume Non-Exclusives as well as a handful of Exclusive contributors to review.
(and there's some more here http://www.istockphoto.com/forum_messages.php?threadid=354958 (http://www.istockphoto.com/forum_messages.php?threadid=354958))
Title: Re: PP Sales Anxiety
Post by: Beppe Grillo on July 19, 2013, 10:20
I've got a new one today…
One at a time, sometime…
Title: Re: PP Sales Anxiety
Post by: LesHoward on July 19, 2013, 10:41
I posted this on June 12 in the iStock PP forum, got banned quickly thereafter and later the post was deleted.

Quote
I have a buddy that works in IT at iStock and he told me that iStock cut the banana rations of the monkeys who key in the PP data and the monkeys went completely bananas!! (pun intended) The monkeys are essentially rioting, destroying equipment and throwing feces all over the place. Total disaster.

The monkey problem is so bad the iStock IT department is considering switching to computers to both automate and speed up the process. I for one welcome that change.

But, hey, that's just what I heard. :)



It was a cheeky post but my intent was to have a laugh at iStock's expense and bring a little humour to a troubling situation. I think it was quite obvious that it was fictional.

Now as the problems continue on for nearly another week, I am beginning to think my fictitious anecdote, as impossible as it seems, was totally accurate.

No wonder I got banned from the forums so quickly, I inadvertently exposed their dark monkey secret.  ;)


Hmmm.

There may be some truth to that. Check out the istock home page http://www.istockphoto.com/ (http://www.istockphoto.com/) You may need to login to see the blinking ad in the top left corner of the display.
Title: Re: PP Sales Anxiety
Post by: fritz on July 19, 2013, 11:41
Being banned from their forum but my advise is to all 65k istock contributors (who are not banned) to post  PP stats  to show them that the PP is broken (if they don't know) and there is no way it's halfway done and the only issue is slow process like lobo wants to  convince us.
IS now is trying to steal our money or somebody is not telling the truth.
Remember couple of years ago when T-Mobile tried to cheat me I never ever become their customer again.
Now it's the same with IS.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 19, 2013, 12:20
Even though it doesn't provide much info, I appreciate their trying to keep us updated.  The silence is/was the most unnerving thing of all. 

However I doubt they are halfway through as stated. So far I am just barely at 1% of an average month. 
Title: Re: PP Sales Anxiety
Post by: tab62 on July 19, 2013, 13:11
If they are half way done I am screwed!
Title: Re: PP Sales Anxiety
Post by: Mantis on July 19, 2013, 19:31
If they are half way done I am screwed!

It's going to be a cluster fk.  They will say they are done then thousands of contributors will bombard CR because, as usual, they didn't get it right.  And it will take weeks, if not longer, to address the underpayment issues.  I am fully convinced that they won't be correct and they will just make up a payment "somewhere in the vicinity" of your average using an algorithm.  Knowing them, that algorithm will then over pay us and they will claw back the money IMMEDIATELY, as they have no issues EVER doing that.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 19, 2013, 20:12
at least they should provide some free KY Jelly to us before they screwed us! I am sick and tired of this and I only joined with them this year!
Title: Re: PP Sales Anxiety
Post by: dingles on July 19, 2013, 20:35
Ha..half way through...I only have one PP for May..
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 19, 2013, 21:08
I just got banned from the istock forum.


Dear Bruce,

The administration team at iStockphoto has revoked your forum privileges.  Comments from iStockphoto Administrators (if any):

Take a break from it for a while. You\'ve been overly active repeating the same comments since the beginning. If you have an interest in participating beyond trolling you can let me know.

Lobo

If you would like to discuss this with client relations, please email [email protected]

Best Regards,
iStockphoto.com


He probably has a point but my frustration with this mess and my need to make the payout cutoff is got me pretty much upset. I'm 8.32 away from the 100.00 needed, and been that way for the past 3 weeks. About to close out the account if I ever make it to the 100.00. Flat out frustrated.
Title: Re: PP Sales Anxiety
Post by: mlwinphoto on July 19, 2013, 21:09
Ha..half way through...I only have one PP for May..

You're one ahead of me..... :o
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 20, 2013, 00:33
There's been a little jump overnight. I've got an almost plausible figure for the 21st and 22nd.
Title: Re: PP Sales Anxiety
Post by: Mellimage on July 20, 2013, 01:45
I just got banned from the istock forum.


Dear Bruce,

The administration team at iStockphoto has revoked your forum privileges.  Comments from iStockphoto Administrators (if any):

Take a break from it for a while. You\'ve been overly active repeating the same comments since the beginning. If you have an interest in participating beyond trolling you can let me know.

Lobo

If you would like to discuss this with client relations, please email [email protected]

Best Regards,
iStockphoto.com


He probably has a point but my frustration with this mess and my need to make the payout cutoff is got me pretty much upset. I'm 8.32 away from the 100.00 needed, and been that way for the past 3 weeks. About to close out the account if I ever make it to the 100.00. Flat out frustrated.

It's mind-boggling - Istock f*cks up - does not hold any deadline they set themselves, stops communicating about it and then treats the contributors with arrogance if they complain about it. Class act, Class act. Oh yeah - professionals deal with professionals.

Well then, istock. people you ban are not gonna stop complaining - they just will complain in spots where you cannot immediately calm them down or have "better control" of what is said. I am sure that is gonna improve Istocks reputation tremendously.
Title: Re: PP Sales Anxiety
Post by: JPSDK on July 20, 2013, 02:00
ja, thats what I do whenever I have the chance.
Title: Re: PP Sales Anxiety
Post by: Phadrea on July 20, 2013, 03:34
I just got banned from the istock forum.


Dear Bruce,

The administration team at iStockphoto has revoked your forum privileges.  Comments from iStockphoto Administrators (if any):

Take a break from it for a while. You\'ve been overly active repeating the same comments since the beginning. If you have an interest in participating beyond trolling you can let me know.

Lobo

If you would like to discuss this with client relations, please email [email protected]

Best Regards,
iStockphoto.com


He probably has a point but my frustration with this mess and my need to make the payout cutoff is got me pretty much upset. I'm 8.32 away from the 100.00 needed, and been that way for the past 3 weeks. About to close out the account if I ever make it to the 100.00. Flat out frustrated.


It's mind-boggling - Istock f*cks up - does not hold any deadline they set themselves, stops communicating about it and then treats the contributors with arrogance if they complain about it. Class act, Class act. Oh yeah - professionals deal with professionals.

Well then, istock. people you ban are not gonna stop complaining - they just will complain in spots where you cannot immediately calm them down or have "better control" of what is said. I am sure that is gonna improve Istocks reputation tremendously.



This springs to mind ;-)


Chaos in the Restaurant - Fawlty Towers - The Hotel Inspectors - BBC (http://www.youtube.com/watch?v=E83PSa-QHOo#)
Title: Re: PP Sales Anxiety
Post by: Dark_Angel on July 20, 2013, 04:25
Hmmm things seem to move!  :)
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 20, 2013, 04:58
I bet he's never had to wait three weeks or more for his wages.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 20, 2013, 05:09
Sent them a support ticket last nite to close my account, I'm done with them. I don't make that much anymore with them anyway. I used to cash out every month with them. I don't need the aggravation.
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 20, 2013, 06:07
Sent them a support ticket last nite to close my account, I'm done with them. I don't make that much anymore with them anyway. I used to cash out every month with them. I don't need the aggravation.

Well done. I wish I could afford to ditch them.

Secretly I'm hoping they will sink so deep they'll never recover from it. They don't deserve any better. If only another agency would take over the loss of income, besides Shutterstock...
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 20, 2013, 07:06
"June's PP payments are still on track to be delivered on schedule." -Lobo

Oh yeah? I don't see any yet. And maybe 10% of my May payments so far. You think the other 190% are gonna come in this weekend? About as likely as me riding a unicorn.
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 20, 2013, 07:12
"June's PP payments are still on track to be delivered on schedule." -Lobo

Oh yeah? I don't see any yet. And maybe 10% of my May payments so far. You think the other 190% are gonna come in this weekend? About as likely as me riding a unicorn.

Lobo types this as he's laughing uncontrollably.
Title: Re: PP Sales Anxiety
Post by: Ron on July 20, 2013, 07:17
Only at IS they treat fixing a complete and utter clusterfvck as an achievement.
Title: Re: PP Sales Anxiety
Post by: Mantis on July 20, 2013, 07:26
Only at IS they treat fixing a complete and utter clusterfvck as an achievement.

They will go celebrate with the Ringling Brothers.
Title: Re: PP Sales Anxiety
Post by: Phadrea on July 20, 2013, 07:35
I remember only 4 or 5 years ago posting on the IS forums and any hint of criticism, questioning I was duly beaten down with sticks in a quite condescending way from fellow contributors defending like an army of ants protecting their colony. Some were big players who are no longer with IS. How times have changed.
Title: Re: PP Sales Anxiety
Post by: fotografer on July 20, 2013, 09:57
There's been a little jump overnight. I've got an almost plausible figure for the 21st and 22nd.
Yes same here for 20th, 21st, 22nd
Title: Re: PP Sales Anxiety
Post by: lisafx on July 20, 2013, 11:53
There's been a little jump overnight. I've got an almost plausible figure for the 21st and 22nd.

Yes, me too, for exactly the same two days.  The numbers are what I would expect to see for a weekday. 

Lets hope they are working out the kinks and we will start seeing the rest of the days fill up. 
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 20, 2013, 13:19
I remain appalled and quite frankly astonished that nobody senior to their fool of a "moderator" has bothered to acknowledge or reassure the people who pay their wages that this is of serious concern and is rightly very high on, or at the top of their to do list.

When it comes to working and communicating with their shareholders* I can't decide whether Istockphoto are arrogant, naive or just a bunch of dim bulbs.

* If you consider our portfolios as an asset and contribution to their success.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 20, 2013, 16:42
I remain appalled and quite frankly astonished that nobody senior to their fool of a "moderator" has bothered to acknowledge or reassure the people who pay their wages

The still remember how Kelly was stripped, flayed and hung out to dry by the community, so none of them are willing to venture into the steel cage.
Title: Re: PP Sales Anxiety
Post by: klsbear on July 20, 2013, 16:46
I remain appalled and quite frankly astonished that nobody senior to their fool of a "moderator" has bothered to acknowledge or reassure the people who pay their wages that this is of serious concern and is rightly very high on, or at the top of their to do list.

When it comes to working and communicating with their shareholders* I can't decide whether Istockphoto are arrogant, naive or just a bunch of dim bulbs.

* If you consider our portfolios as an asset and contribution to their success.

It's reminiscent of some situations I've been in, particularly with acquisition situations.  "Worker bees" are not authorized to make decisions, issue statements or express opinions.  New "consultants" and middle & upper management comes in.  Meetings increase but action items are few and far between.  Lots of discussion without any real activity.  No real master plan and those in lower level positions are left wondering what they are allowed to do or say, policy changes are not well communicated internally, lots of confusion and many are just trying to stay under the radar to keep a paycheck coming in. 
Title: Re: PP Sales Anxiety
Post by: tab62 on July 20, 2013, 23:54
Getting some PP now- about 25% so far thus a positive sign for a nice change...
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 21, 2013, 05:58
Getting some PP now- about 25% so far thus a positive sign for a nice change...
It was hinted that part of the difficulty was caused by running the script during the week, when there's more customer activity, so hopefully they can churn out more over the weekend. If not, it'll slow down again tomorrow, no doubt.
Good luck all, though it's ridiculous to have to wish 'good luck' on whether you will acutally get paid.
Title: Re: PP Sales Anxiety
Post by: StanRohrer on July 21, 2013, 06:46
Getting some PP now- about 25% so far thus a positive sign for a nice change...
It was hinted that part of the difficulty was caused by running the script during the week, when there's more customer activity, so hopefully they can churn out more over the weekend. If not, it'll slow down again tomorrow, no doubt.
Good luck all, though it's ridiculous to have to wish 'good luck' on whether you will acutally get paid.
I did get some more sales reported yesterday (after a few many days ago). However, nothing in the last 12-18 hours. I'm betting the process is hung again. On the weekend even.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 21, 2013, 07:30
I seem to have about a week's worth of sales reported now and from the 21-26th it seems to be about 25% up on an average week for the year so far. Hopefully they won't get reduced later on after the reassessment of the "run".
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 21, 2013, 07:50
I remain appalled and quite frankly astonished that nobody senior to their fool of a "moderator" has bothered to acknowledge or reassure the people who pay their wages that this is of serious concern and is rightly very high on, or at the top of their to do list.

When it comes to working and communicating with their shareholders* I can't decide whether Istockphoto are arrogant, naive or just a bunch of dim bulbs.

* If you consider our portfolios as an asset and contribution to their success.

It's reminiscent of some situations I've been in, particularly with acquisition situations.  "Worker bees" are not authorized to make decisions, issue statements or express opinions.  New "consultants" and middle & upper management comes in.  Meetings increase but action items are few and far between.  Lots of discussion without any real activity.  No real master plan and those in lower level positions are left wondering what they are allowed to do or say, policy changes are not well communicated internally, lots of confusion and many are just trying to stay under the radar to keep a paycheck coming in.

You're bang on there Bear....that is until by some quirk of fate a good thing happens - at which point there is a general stampede to claim the credit for it. I believe this is called a meritocracy.

Looks like 40-50% of May has come in - no doubt someone at IS will try to sell this as a success and ask for a pay increase at their next performance review. Bleeuuucchh.

Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 21, 2013, 11:53
Only about 25% of my sales are in so far. The first 2/3 of the month...and a couple of days at the end...are still missing or way under reported.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 21, 2013, 14:29
Only about 25% of my sales are in so far. The first 2/3 of the month...and a couple of days at the end...are still missing or way under reported.

Same here.  The 20th through 28th look about right, but they still need to revisit 1st through 19th.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 21, 2013, 18:27
Nothing's changed in several hours. Did it stall again? Can they not get one dev person to check in over the weekend?
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 21, 2013, 18:34
Nothing's changed in several hours. Did it stall again? Can they not get one dev person to check in over the weekend?
Somewhere in a parallel universe, maybe.
Title: Re: PP Sales Anxiety
Post by: Anyka on July 22, 2013, 00:37
Right now, May resulted in 1/3 of previous months, with only 1 week showing "normal" sales (and peanuts for the other weeks).  This means that if they can "fix" the other weeks, May could be a pretty good month for PP. 
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 22, 2013, 00:58
Lobo has promised more info come Monday morning.

(although it's Monday afternoon here :P)
Title: Re: PP Sales Anxiety
Post by: Beppe Grillo on July 22, 2013, 03:19
Lobo has promised more info come Monday morning.

(although it's Monday afternoon here :P)

Oh, this is a good new!!
We need promises…
Title: Re: PP Sales Anxiety
Post by: cidepix on July 22, 2013, 08:29
1 - 19 may downloads are still not reported,

while 20 - 31 may dls are there..

it is a disgrace that they messed this up..
Title: Re: PP Sales Anxiety
Post by: sc on July 22, 2013, 10:58
I just had 2 PP sales for June show up - on the 10th
Looks like June will be as screwed up as May.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 22, 2013, 10:59
at least they are consist on not being reliable... :-\



Title: Re: PP Sales Anxiety
Post by: lisafx on July 22, 2013, 11:18
Yeah, last two weeks of May appear to have been very good weeks.  When we finally get 1-19th completed it may turn out to be a very good month. 

Hoping they are able to finish the reporting for May soon. 

And I am happy for any additional word from Lobo.  I don't always like the news, but it beats silence, IMO.   
Title: Re: PP Sales Anxiety
Post by: amabu on July 22, 2013, 11:27
I´ve got a PP sale for the 10th of June as well... So I suppose the May reporting is "finished"...
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 22, 2013, 12:52
Me too. This does not bode well for June. Why is it starting on the 10th instead of the 1st? Looks like the same "glitch" they had for May.
Title: Re: PP Sales Anxiety
Post by: fieldsphotos on July 22, 2013, 13:35

(http://www.istockphoto.com/forum_messages.php?threadid=354958&page=24 (http://www.istockphoto.com/forum_messages.php?threadid=354958&page=24) - I don't know how to link directly to the post)

From Lobo:
"Everyone's graphs will look that way. There is currently no need for everyone to post their graphs. We are well aware that there was a reporting issue from May 1-19. We have a solution prepared. I'll have an update later this morning on what's being done to correct that."


Oh, boy, I always love iStock's "solutions".    I am only $0.11 away from making payout after I deleted all but 2 images in my portfolio, so this extended PP saga has been killing me (I rarely make sales on IS - it was mostly PP).   I just want to make that last payout so I can leave the account dormant and forget about IS and all its drama.
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 22, 2013, 13:42
^^ The "solution" is probably vodka.
Title: Re: PP Sales Anxiety
Post by: Beach Bum on July 22, 2013, 15:16
at least they are consist on not being reliable... :-\

True.  The only thing they have perfected is incompetence.
Title: Re: PP Sales Anxiety
Post by: brm1949 on July 22, 2013, 15:27
Well, my account is now closed out, but I will not get any money owed me until all partner program sales are tallied. At the rate it is going now, and the fact that I will have to wait on July PP sales stats, I believe that maybe by Christmas I might see my money.

Hi Bruce,

Thank you for your message and sorry to see you go.

Your account has now been closed as requested and final payment details have been sent to accounting to payout after 30 days to include any partner program royalties earned. Note that partner royalties are ingested the following month, therefore in order to ensure that we pay out all monies owed to you, it may take up to 60 days before your account balance is closed.

Best of luck to you in your future endeavors.


Sincerely,


Kaylene
iStockphoto LP
Contributor Relations
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 22, 2013, 16:25

([url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=24[/url] ([url]http://www.istockphoto.com/forum_messages.php?threadid=354958&page=24[/url]) - I don't know how to link directly to the post)

From Lobo:
" We are well aware that there was a reporting issue from May 1-19. We have a solution prepared. I'll have an update later this morning on what's being done to correct that."


Late afternoon there now, isn't it?
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 22, 2013, 16:52
So they're going to wait for June to complete before fixing May? Holy mackerel, that will take another aeon.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 22, 2013, 18:36
So they're going to wait for June to complete before fixing May? Holy mackerel, that will take another aeon.

Maybe I am being overly optimistic at this point, but looks to me they have managed to get this thing sorted out at last.  I doubt June will take anywhere near as long as May did.

Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 22, 2013, 23:48
Oh, I see that he edited the initial message, instead of putting a new post in the thread. You need to be clairvoyant to keep up.
Title: Re: PP Sales Anxiety
Post by: jm on July 23, 2013, 03:03
Deja vu? No June PP sales for me until June 11.
Title: Re: PP Sales Anxiety
Post by: eyewave on July 23, 2013, 04:45
June 10th to 12th are in, nothing else.
Title: Re: PP Sales Anxiety
Post by: sgoodwin4813 on July 23, 2013, 07:48
I am showing PP sales for May 16th, May 21-31 and June 10-13.  Weird.  The May amounts are way below what I usually get for PP sales so I hope even the days with sales reported are not complete.
Title: Re: PP Sales Anxiety
Post by: cmannphoto on July 23, 2013, 09:14
This is from the May OP

UPDATE: JULY 22, 2013

We applied a fix on Friday that would have impacted all PP payments from May 20-May 31. This fix will have to be applied to the first two thirds of the May PP payments BUT we are going to let the June payments complete before push said fix.

CLARITY: The MAY 1-19th royalty adjustments will be be addressed as soon as we have completed the June PP sales. I will have an another update mid-day Tuesday July 23, 2013.
Title: Re: PP Sales Anxiety
Post by: tab62 on July 23, 2013, 09:25
The PP for May appears to be done thus a little lower than I expected for May.
Title: Re: PP Sales Anxiety
Post by: tickstock on July 23, 2013, 09:32
;
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 24, 2013, 06:40
so june is all done, except for the 1-10 bit, that was fast! (presuming they get 1-10 done without the same glitch as May has)
Title: Re: PP Sales Anxiety
Post by: Anyka on July 24, 2013, 06:52
I have another "hole" in June (beside 1-10) :   19-21 are zero days while the others days are showing regular sales.
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 24, 2013, 06:55
oh me too, but I don't know if I'm at the point yet of expect PP sales everyday, but looking back it was a tues/wed/thurs so I shouldn't write those days off.
Title: Re: PP Sales Anxiety
Post by: jm on July 24, 2013, 07:44
Sales from beginning of June appeared. Hurray.
Title: Re: PP Sales Anxiety
Post by: cidepix on July 24, 2013, 08:36
The PP for May appears to be done thus a little lower than I expected for May.

:) may is nowhere near completed..
Title: Re: PP Sales Anxiety
Post by: Mantis on July 24, 2013, 08:40
The PP for May appears to be done thus a little lower than I expected for May.

:) may is nowhere near completed..

Agreed!
Title: Re: PP Sales Anxiety
Post by: lisafx on July 24, 2013, 10:48
I still have several weekday holes in June too.  But I am glad that the month has mostly filled up.  At this rate we should be finished by the weekend (hopefully) :)
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 24, 2013, 14:47
I have a few holes: June 7-9, 19-21, and the 30th. Combine that with the 19 missing days in May, and it's still almost a month of royalties missing.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 24, 2013, 15:07
I have a few holes: June 7-9, 19-21, and the 30th. Combine that with the 19 missing days in May, and it's still almost a month of royalties missing.

I've received several updates over the last few hours.  The report "software" must be still running.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 24, 2013, 15:44
With entries for most days, June seems to be 50% below normal, while the part of the May report that exists shows that sales were about 50% up, going into June.

Could just be that they are reporting non-TS file sales first, or they have split the daily reports up or .... well, just about anything really.
Title: Re: PP Sales Anxiety
Post by: Anyka on July 25, 2013, 00:27
Right now, June PP is about 20% down on other low-season months, so I hope the reporting is not over yet.
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 25, 2013, 03:18
interesting to see people publicly doubting the honesty of the numbers in the iS forum.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 25, 2013, 10:12
Such a confusing mess.  I'm still getting updates but not sure which month is running?  Looks like they are from May?

Title: Re: PP Sales Anxiety
Post by: estike on July 25, 2013, 10:27
Just got one PP for 2nd May
Title: Re: PP Sales Anxiety
Post by: Uncle Pete on July 25, 2013, 11:19
So called, big agency and they can't even get the partner sales to work? Takes two months and it's still a mess. If this was an employee, they would have been fired last year for poor performance.  :(   Horrible!

Such a confusing mess. 
Title: Re: PP Sales Anxiety
Post by: Noedelhap on July 25, 2013, 11:25
interesting to see people publicly doubting the honesty of the numbers in the iS forum.

Yeah, I don't trust the numbers either. It's about 60% of April. Of course, it's July, but still, a massive difference.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 25, 2013, 13:29
Lobo has now stated in writing that the June PP stats are complete, but I'm still missing sales for four days in June and other days are abnormally low.

I have no problem with spending some of my discretionary income on suing them for transparency in their data reporting and for the royalties they owe me. If possible, I'll also sue to be reimbursed for my legal expenses as well.

I hope Lobo changes his mind about sales for June being complete.
Title: Re: PP Sales Anxiety
Post by: Beppe Grillo on July 25, 2013, 13:31
I continue to get update for May, 3 today
Title: Re: PP Sales Anxiety
Post by: [email protected] on July 25, 2013, 14:32

I have no problem with spending some of my discretionary income on suing them for transparency in their data reporting and for the royalties they owe me. If possible, I'll also sue to be reimbursed for my legal expenses as well.

I hope Lobo changes his mind about sales for June being complete.

Let us know how that works out...
Title: Re: PP Sales Anxiety
Post by: mlwinphoto on July 25, 2013, 15:12
Lobo has now stated in writing that the June PP stats are complete, but I'm still missing sales for four days in June and other days are abnormally low.

I have no problem with spending some of my discretionary income on suing them for transparency in their data reporting and for the royalties they owe me. If possible, I'll also sue to be reimbursed for my legal expenses as well.

I hope Lobo changes his mind about sales for June being complete.

I think when it reaches the point in one's relationship with an agency that lawsuits are being considered it's time to leave that agency.  Life's too short; there are alot of other choices out there.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 25, 2013, 15:28
Lobo has now stated in writing that the June PP stats are complete, but I'm still missing sales for four days in June and other days are abnormally low.

I have no problem with spending some of my discretionary income on suing them for transparency in their data reporting and for the royalties they owe me. If possible, I'll also sue to be reimbursed for my legal expenses as well.

I hope Lobo changes his mind about sales for June being complete.

I think when it reaches the point in one's relationship with an agency that lawsuits are being considered it's time to leave that agency.  Life's too short; there are alot of other choices out there.

Why leave? I still make money there. I just want to be sure I get all the money I make.

Update: It looks like everyone else is also missing sales from the same four days, though Lobo seems to feel there isn't any problem.
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 25, 2013, 15:44
But they're owned by Getty...a U.S. corporation. Wouldn't a class-action suit in the U.S. be doable?
We signed that our contract is governed under Alberta/Canadian law.
ASA 15a:
The Site is controlled, operated and administered by iStockphoto from within the Province of Alberta, Canada. The Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Alberta, you acknowledge and agree that this Agreement will be governed under the laws of the Province of Alberta and the federal laws of Canada applicable therein (without reference to conflicts of laws principles). You hereby irrevocably submit to the exclusive jurisdiction of the Courts of the Province of Alberta, Canada with respect to the subject matter of this Agreement. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

In any case, (1) we don't all live in the US.
In any case (2) How long would it take for a class action suit to be heard, and how much would it cost? No doubt they would manage to pony up the day before the court case, even if they hadn't done it before.
I was looking for something completely different in the ASA, but I found this in the Indie ASA, point 15b, ironically just below the above and I didn't notice:
"You agree to waive any right you may have to (i) trial by jury; and (ii) to commence or participate in any class action against iStockphoto related to the Site or this Agreement."
Presumably that is a valid waiver under Canadian Law - you can bet your bottom $Can that iStockLawyer has been all over it with a fine toothcomb. It would be invalid in Scotland (maybe the UK?) as we can't sign away our legal rights.

Edit: serious typo corrected and highlighted.
Title: Re: PP Sales Anxiety
Post by: gostwyck on July 25, 2013, 16:08
Right now, June PP is about 20% down on other low-season months, so I hope the reporting is not over yet.

I'm 20-25% down on June PP earnings too.
Title: Re: PP Sales Anxiety
Post by: Shelma1 on July 25, 2013, 16:33
But they're owned by Getty...a U.S. corporation. Wouldn't a class-action suit in the U.S. be doable?
We signed that our contract is governed under Alberta/Canadian law.
ASA 15a:
The Site is controlled, operated and administered by iStockphoto from within the Province of Alberta, Canada. The Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Alberta, you acknowledge and agree that this Agreement will be governed under the laws of the Province of Alberta and the federal laws of Canada applicable therein (without reference to conflicts of laws principles). You hereby irrevocably submit to the exclusive jurisdiction of the Courts of the Province of Alberta, Canada with respect to the subject matter of this Agreement. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

In any case, (1) we don't all live in the US.
In any case (2) How long would it take for a class action suit to be heard, and how much would it cost? No doubt they would manage to pony up the day before the court case, even if they hadn't done it before.
I was looking for something completely different in the ASA, but I found this in the Indie ASA, point 15b, ironically just below the above and I didn't notice:
"You agree to waive any right you may have to (i) trial by jury; and (ii) to commence or participate in any class action against iStockphoto related to the Site or this Agreement."
Presumably that is a valid waiver under Canadian Law - you can bet your bottom $Can that iStockLawyer has been all over it with a fine toothcomb. It would be legal in Scotland (maybe the UK?) as we can't sign away our legal rights.

I cannot believe there is no legal recourse if an artist's representative does not pay the people it represents. But now that a dozen or so people have piped up about missing payments on the same days, I'm hoping iStock takes a serious look at the PP sales for June again.

In any case, there are extra-legal recourses.
Title: Re: PP Sales Anxiety
Post by: Logorilla on July 25, 2013, 16:58
Right now, June PP is about 20% down on other low-season months, so I hope the reporting is not over yet.

I'm 20-25% down on June PP earnings too.

June PP $ are about what I expected, but May is only half my regular PP earnings. Hard to believe the May payout could be complete..
Title: Re: PP Sales Anxiety
Post by: ShadySue on July 25, 2013, 17:45
I cannot believe there is no legal recourse if an artist's representative does not pay the people it represents. But now that a dozen or so people have piped up about missing payments on the same days, I'm hoping iStock takes a serious look at the PP sales for June again.

In any case, there are extra-legal recourses.
What I was looking for when I got distracted on the 'group action thing' was I'm sure I've read somewhere that contributors can request, at their own expense, some sort of audit of their account.
But if they were being deliberately dishonest (I'm not saying they are, more likely it's just incompetence), they'd surely fudge things so much you'd hardly be able to trust an audit.
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 25, 2013, 20:31
But they're owned by Getty...a U.S. corporation. Wouldn't a class-action suit in the U.S. be doable?
We signed that our contract is governed under Alberta/Canadian law.
ASA 15a:
The Site is controlled, operated and administered by iStockphoto from within the Province of Alberta, Canada. The Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Alberta, you acknowledge and agree that this Agreement will be governed under the laws of the Province of Alberta and the federal laws of Canada applicable therein (without reference to conflicts of laws principles). You hereby irrevocably submit to the exclusive jurisdiction of the Courts of the Province of Alberta, Canada with respect to the subject matter of this Agreement. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

In any case, (1) we don't all live in the US.
In any case (2) How long would it take for a class action suit to be heard, and how much would it cost? No doubt they would manage to pony up the day before the court case, even if they hadn't done it before.
I was looking for something completely different in the ASA, but I found this in the Indie ASA, point 15b, ironically just below the above and I didn't notice:
"You agree to waive any right you may have to (i) trial by jury; and (ii) to commence or participate in any class action against iStockphoto related to the Site or this Agreement."
Presumably that is a valid waiver under Canadian Law - you can bet your bottom $Can that iStockLawyer has been all over it with a fine toothcomb. It would be legal in Scotland (maybe the UK?) as we can't sign away our legal rights.

I cannot believe there is no legal recourse if an artist's representative does not pay the people it represents. But now that a dozen or so people have piped up about missing payments on the same days, I'm hoping iStock takes a serious look at the PP sales for June again.

In any case, there are extra-legal recourses.

I seem to recall that the membership agreement allows us to have an audit carried out to ensure that the payments we receive are correct. Or maybe that is some other site. But I think it is iS. I don't memorise these agreements, I just note that they generally mean we have no rights which is why the audit option stuck in my memory.
Title: Re: PP Sales Anxiety
Post by: Jo Ann Snover on July 25, 2013, 22:06
It's the Getty contract that has the audit provision. It's at their offices, and you pay for the cost unless it uncovers you've been underpaid by more than a certain percentage. You can only have an audit every so often (I think it's once a year) and you have to give them notice (60 days I think).

It seemed pretty toothless and potentially very costly - as I'm sure they intended it should be to discourage people from requesting them.

I don't think the IS ASA has ever had any sort of audit provision - and given their difficulties with keeping track of payments and refunds, it may be that it would be impossible to do one.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 25, 2013, 22:56
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days. 
Title: Re: PP Sales Anxiety
Post by: tab62 on July 25, 2013, 23:19
Me too...
Title: Re: PP Sales Anxiety
Post by: Sedge on July 25, 2013, 23:49
Me three; the same four days in June.
Title: Re: PP Sales Anxiety
Post by: Silken Photography on July 25, 2013, 23:51
Up to now all my May and June PPs were from TS, but in the last couple of hours I've had three from photos.com come through, in May and June.  Maybe one glitch missed photos.com entirely.
Title: Re: PP Sales Anxiety
Post by: KarenH on July 26, 2013, 00:17
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days.

It was posted about an hour ago that there was an issue identified with the days June 8, 9, 21, 30.  They're going to go over all the logs of June payments. 
Title: Re: PP Sales Anxiety
Post by: pancaketom on July 26, 2013, 00:31
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days.

It was posted about an hour ago that there was an issue identified with the days June 8, 9, 21, 30.  They're going to go over all the logs of June payments.

Maybe they should just go over all the other days too while they are at it...
Title: Re: PP Sales Anxiety
Post by: cidepix on July 26, 2013, 02:58
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days.

There are definitely missing days.. I don't remember having "zero dl days" even during Christmas time.. my days roughly matches yours.. (haven't compared one by one)

Title: Re: PP Sales Anxiety
Post by: ShadySue on July 26, 2013, 05:08
It's the Getty contract that has the audit provision. It's at their offices, and you pay for the cost unless it uncovers you've been underpaid by more than a certain percentage. You can only have an audit every so often (I think it's once a year) and you have to give them notice (60 days I think).

It seemed pretty toothless and potentially very costly - as I'm sure they intended it should be to discourage people from requesting them.

I don't think the IS ASA has ever had any sort of audit provision - and given their difficulties with keeping track of payments and refunds, it may be that it would be impossible to do one.
Thanks for clearing that up, Joanne.
Title: Re: PP Sales Anxiety
Post by: Red Dove on July 26, 2013, 09:30
Almost there...let us hope IS will learn from this shambolic episode and execute our July PP in a swift and efficient manner. I am an optimist, it has to be said....but I've also been kown to wander down to the local pond and throw bread to imaginary ducks.
Title: Re: PP Sales Anxiety
Post by: lisafx on July 26, 2013, 11:22
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days.

It was posted about an hour ago that there was an issue identified with the days June 8, 9, 21, 30.  They're going to go over all the logs of June payments.

Thanks Karen.  Good to know they have acknowledged it. 
Title: Re: PP Sales Anxiety
Post by: tab62 on July 26, 2013, 19:19
looks much better now  ;)

Thanks for all of you letting us know what is due...

T
Title: Re: PP Sales Anxiety
Post by: LesHoward on July 27, 2013, 09:26
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days.

I don't get PP sales EVERY day but I do have one for June 9 & another for June 30.

None on any of the other dates you gave.
Title: Re: PP Sales Anxiety
Post by: estike on July 27, 2013, 10:30
I just 0,12 USD shown as PP sale for 1st of APRIL  :o What's that? Anyone else? Any explanation?
Title: Re: PP Sales Anxiety
Post by: pancaketom on July 27, 2013, 11:23
I just 0,12 USD shown as PP sale for 1st of APRIL  :o What's that? Anyone else? Any explanation?

a special April Fools joke from Getty?
Title: Re: PP Sales Anxiety
Post by: lisafx on July 27, 2013, 14:49
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days.

I don't get PP sales EVERY day but I do have one for June 9 & another for June 30.

None on any of the other dates you gave.

Thanks for the info.  Seems like they may have been busy between when I typed that yesterday and when you replied today. 

FWIW, I have had sales every day in PP since joining almost 2 years ago, so when a bunch of us didn't have sales on the same 4 days, that's significant. 
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 27, 2013, 15:01
I'm missing the 16th and 18th of May, along with the 8th, 9th, 21st and 30th in June. 

There must still be some glitch if we are all missing the same days.

I don't get PP sales EVERY day but I do have one for June 9 & another for June 30.

None on any of the other dates you gave.

Thanks for the info.  Seems like they may have been busy between when I typed that yesterday and when you replied today. 

FWIW, I have had sales every day in PP since joining almost 2 years ago, so when a bunch of us didn't have sales on the same 4 days, that's significant.

Have your PP Sales concluded, Lisa?
Title: Re: PP Sales Anxiety
Post by: lisafx on July 27, 2013, 15:20
Have your PP Sales concluded, Lisa?

Looks like they have.  Sales showing now for every day and the totals are right in line with recent months.   They look concluded as far as I can tell. 
Title: Re: PP Sales Anxiety
Post by: gostwyck on July 27, 2013, 15:50
Looks like they have.  Sales showing now for every day and the totals are right in line with recent months.   They look concluded as far as I can tell.

Yep, same here.
Title: Re: PP Sales Anxiety
Post by: gillian vann on July 27, 2013, 16:13
I just 0,12 USD shown as PP sale for 1st of APRIL  :o What's that? Anyone else? Any explanation?
ditto
Title: Re: PP Sales Anxiety
Post by: zeamonkey on July 27, 2013, 17:35
Seems Getty are now delaying some payments to flickr contributors.....
Title: Re: PP Sales Anxiety
Post by: Anyka on July 28, 2013, 00:23
May and June look like normal months now as far as PP are concerned (June was awful for IS sales though).
Title: Re: PP Sales Anxiety
Post by: BaldricksTrousers on July 28, 2013, 01:09
My May appears to be 20% higher than usual and June appears to be down by the same amount. No way of knowing if it's right but it looks odd.
Title: Re: PP Sales Anxiety
Post by: WarrenPrice on July 28, 2013, 09:32
I'm still seeing Nothing for 7-12 June?  :-\
Title: Re: PP Sales Anxiety
Post by: Beppe Grillo on July 28, 2013, 11:01
I'm still seeing Nothing for 7-12 June?  :-\
Same for me.
Title: Re: PP Sales Anxiety
Post by: disorderly on July 28, 2013, 11:12
I'm still seeing Nothing for 7-12 June?  :-\
Same for me.

I have partner sales for the 7th, 10th, 11th, and 12th.  Nothing on the 8th or 9th, although that's not exactly shocking for a weekend.