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Author Topic: Issues with drive letters  (Read 3245 times)

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« on: December 17, 2014, 12:05 »
Stocksubmitter looks very useful to me so I gave it today a try.

The half of my stock images are vectors. Do I see it correctly that Stocksubmitter does not support both zip and eps files? Are there plans for this feature? Without vectors it's probably not the right choice for me.   

Unfortunately I found some issues that makes it a pain in the ass to use it. Please tell me if there is something how to fix it or if there is a workaround for it.

In the drives list on the left hand of the UI I can see only local drive letters. But my stock images are stored on the server - the drive is mounted properly on the letter s: and is seen system wide in the windows explorer ... but Stocksubmitter doesn't show it at all.
Though I'm able to navigate to this folder using the choose folder button but there're other issues with it. I can't see any subfolders and the refresh button doesn't work at all. If I've got new files they doesen't show up until I use the choose folder button again.

« Reply #1 on: December 17, 2014, 12:23 »

1. StockSubmitter does fully support vectors.
You don't have to create ZIP files manually anymore. Just put the EPS file in the same folder as JPEG preview with the same name. It will be automatically "attached" to the JPEG file and automatically uploaded/submitted to agencies. ZIP files and previews of custom sizes (for VectorStock, for example) will be prepared automatically by the program during upload.

2. This is the common problem and it is caused by Windows hiding network drivers mapped from the non-privileged user from the applications started as administrator.
There are few workarounds for that:
a) Run this .reg file and reboot:
b) Mount network folder into some local folder using the following command in console:
mklink /h C:\[Local Folder] \\[Full Path To Network Folder]
c) Launch console as administrator and execute the following command:
net use h: \\[Server Name]\[Share Name] /user:[Logon Server]\[User Name] [Password] /persistent:yes

« Reply #2 on: December 19, 2014, 10:28 »
I'm very impressed how quickly you respond to my message and also brought a solution for the network problem (which I will give a try soon).
Just a detail question about the zip handling. Does it mean that I need for every single vector artwork a separate folder? Or can I have multiple vector artworks in per folder?   

« Reply #3 on: December 19, 2014, 10:37 »
We are known for our quality of support ;)

Nope :) You can have multiple EPS+JPG pairs in the same folder.
The only requirement is JPG and EPS having the same name :)


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