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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: Niakris on December 16, 2018, 14:13

Title: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 16, 2018, 14:13
We're happy to announce the public Beta of our new web-based service of management, uploading and submission of any microstock content!

More information in our new blog: https://medium.com/microstock-plus/weve-launched-the-open-beta-52deb30f8b2

Frequently Asked Questions (https://medium.com/microstock-plus/frequently-asked-questions-about-microstock-206b14c6f7ea)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on December 17, 2018, 04:03
Excellent news !!   :D 8)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sturmwarnung on December 18, 2018, 15:16
That's really cool!

2 questions:
- Will you continue to develob stocksubmitter, or will it be replaced by the new web based service?
- will there be a way to import configuration from stocksubmitter save files?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: MircoV on December 18, 2018, 16:51
Its great platform.

While i am entering keywords i cant see the image thumbnail. Will it be added?
Thanks.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2018, 01:47
Thank you for the feedback everyone! :)

@sturmwarnung

1. Of course we will, this tool is an addition which can be used together with StockSubmitter or as a standalone platform whichever suits you better!

2. It is, in fact, already fully integrated with StockSubmitter!

To enable it, please go to the Agency settings in StockSubmitter, select Microstock.Plus and click "Enable". The settings will be synchronized automatically.
You can also enable synchronization of your local release database with the server using the corresponding checkbox on the Features tab in the program settings.

After that you can either upload your files directly to M+ (via website or FTP) and tag them there OR tag images in StockSubmitter, select Microstock.Plus uploading checkbox among the agencies you want to get your files submitted to and click Upload like you did before - the program will upload your content to M+ and launch the uploading process from M+ to the selected agencies.

So basically the system can suit any workflow :)

@MircoV

At this point we decided to use our resources for other core features and just integrate existing keywording platforms and they don't support showing thumbnails of the content you tag.
However, we have plans to implement our own perfect keywording tool in January (we've gathered lots of feedback from our users to know what it should be capable of) that will show the thumbnails of the content that's being tagged for sure :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: MircoV on December 19, 2018, 02:28
Thank you Niakris.

Actually i am not talking about the keyword suggestion tool. I mean the regular place where we start to enter keywords. When selecting a photo i click on the edit icon then a screen appears for keywording and adding description. That screen doesnt has a thumbnail what makes keywording rather less practical ;).

Thank you.

Mirco
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2018, 05:24
Thank you Niakris.

Actually i am not talking about the keyword suggestion tool. I mean the regular place where we start to enter keywords. When selecting a photo i click on the edit icon then a screen appears for keywording and adding description. That screen doesnt has a thumbnail what makes keywording rather less practical ;).

Thank you.

Mirco

Oh, that's actually not that hard to implement :) I've added that to the to-do list and will implement this week, thanks for the idea!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: StockStudio on December 19, 2018, 12:03
I can't sign in with my google account... Is that a known limitation as of now?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sturmwarnung on December 19, 2018, 12:30
Very cool, thanks for the information! I hope I find the time for testing soon.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Not Today on December 19, 2018, 12:52
Sounds interesting. Is this limited to photos only or will it support videos, vectors, audio etc?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2018, 22:28
Sounds interesting. Is this limited to photos only or will it support videos, vectors, audio etc?

You can submit any types of content :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 23, 2018, 13:45
What's new in Microstock+ after the first week of Beta (https://medium.com/microstock-plus/first-week-of-microstock-2772bd912df8)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: dbvirago on December 23, 2018, 16:22
Two questions: First, I sign in using my Stocksubmitter login and it says, "This service is under construction now and only those invited to the beta can use it. "
Did I misunderstand or am I doing something wrong?

Two, I've read the blog, and posts in various places and I'm still not sure I understand what it will do for me. I've been using Stocksubmitter for a long time, and am happy with it. Not sure what the new site does in addition Of course, if I could look at it, I might understand better.

Edit: Ok, actually three questions. If I enable it in Stocksubmitter, what does that do for me in addition to what is already being done?

Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 24, 2018, 00:15
Hi :)

1. As I wrote in the article, you need to enable the access for yourself first using a link from the article :)

2. Well basically at this point it's a way to save your bandwidth and time by just uploading the files to the service and telling it where should those files go - it will take care of the rest (uploading & submitting without requiring any of your attention or requiring to keep the program running). We're planning much more though - analytics, keyworders, etc.

3. It will allow you to upload files to M+ with a single extra click compared to the normal uploading with StockSubmitter. In addition, it will automatically synchronize your settings with the service. And if you opt for it - synchronize your releases with the server and keep them up to date on all your computers and on M+ automatically.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 30, 2018, 07:38
Traditional Sunday overview of the new features in M+ (https://medium.com/microstock-plus/merry-christmas-and-a-happy-new-year-2dbbb6404b85)

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: PZF on January 01, 2019, 06:04
Am I right in understanding you need to sign up with Medium (?) in order to get this to work?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 01, 2019, 08:19
Am I right in understanding you need to sign up with Medium (?) in order to get this to work?

Not really, just open the link in the first post and read the introduction article :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sshoults on January 04, 2019, 13:05
This is marvellous, I am excited to try it! Is it currently working with the Mac version of StockSubmitter? I don't see it in the agency list yet.

Thank you!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 04, 2019, 23:02
This is marvellous, I am excited to try it! Is it currently working with the Mac version of StockSubmitter? I don't see it in the agency list yet.

Thank you!

Unfortunately, there is no integration with the Mac version of the program.
But you can use it directly.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on January 07, 2019, 05:27
This service is looking great! Just a couple of questions.
1. Is there a way to add my pricing to Pond5 and creative market when it is working?
2. Will you add Canva as an agency?
Thanks
I look forward to using it soon
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 07, 2019, 08:08
This service is looking great! Just a couple of questions.
1. Is there a way to add my pricing to Pond5 and creative market when it is working?
2. Will you add Canva as an agency?
Thanks
I look forward to using it soon

Thank you! :)

1. Of course, just click the "Pricing configuration" button in the metadata editor panel.
2. We plan that, but cannot promise any dates yet.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: leaf on January 07, 2019, 13:15
Great news and great work niakris!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on January 17, 2019, 10:42
How do I remove a Directory (empty) in File Tree view ??   8)

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 17, 2019, 21:27
How do I remove a Directory (empty) in File Tree view ??   8)

At the moment you cannot, but it'll be implemented soon :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 20, 2019, 10:10
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on January 23, 2019, 10:57
EDIT: Looks like this is an Shutterstock issue. Sorry for the confusion

Just started using this. It seems great.
Although I noticed on one batch of images it said they were uploaded but 1 images was missing in Shutterstock.
Will this happen often? I will have to go through and check which image is missing.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 23, 2019, 20:39
EDIT: Looks like this is an Shutterstock issue. Sorry for the confusion

Just started using this. It seems great.
Although I noticed on one batch of images it said they were uploaded but 1 images was missing in Shutterstock.
Will this happen often? I will have to go through and check which image is missing.

This happens sometimes due to Shutterstock ingestion system issues. Don't worry though, the system is watching such files and will re-upload them automatically if they do not appear at the website within a week.
If you want to re-upload earlier, you can select the file, assign 'ready' status for Shutterstock to it and re-upload it manually.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 23, 2019, 22:45
We've written a F.A.Q. to help with the common questions about the service :)
https://medium.com/microstock-plus/frequently-asked-questions-about-microstock-206b14c6f7ea
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on January 25, 2019, 21:31
From FAQ :

How do I specify the batch name for iStock and Dissolve in M+?

I thought iStock was off limits ??  No longer allowed !?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 26, 2019, 00:24
From FAQ :

How do I specify the batch name for iStock and Dissolve in M+?

I thought iStock was off limits ??  No longer allowed !?

Getty blocked our API keys to access their API.
If you happen to have working API keys you can specify them in settings and upload to ESP with SS/M+.
We cannot provide them nor do we encourage using this feature in any way.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 27, 2019, 22:05
Latest project news (https://medium.com/microstock-plus/latest-project-news-25bb69ca8864)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on January 29, 2019, 09:02
I have been testing this recently. I have noticed that Pond5 continually misses some of my uploads. Uploaded 17 and 10 are available. etc
If i reupload the files pond5 tells me those file names have already been uploaded.
Anyone else with this issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on January 29, 2019, 16:48
I have been testing this recently. I have noticed that Pond5 continually misses some of my uploads. Uploaded 17 and 10 are available. etc
If i reupload the files pond5 tells me those file names have already been uploaded.
Anyone else with this issue?

Write to the author.  He is incredibly involved and responsive.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 30, 2019, 00:48
I have been testing this recently. I have noticed that Pond5 continually misses some of my uploads. Uploaded 17 and 10 are available. etc
If i reupload the files pond5 tells me those file names have already been uploaded.
Anyone else with this issue?

That's a classic Pond5 bug, their processing is slow and unstable in general.
If the system notices that an uploaded file didn't appear at the agency website within a week - it'll automatically re-upload it given you didn't remove it from M+.
So don't worry and let the system take care of your files :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 03, 2019, 11:37
Fresh Sunday report! (https://medium.com/microstock-plus/we-never-stop-with-the-great-updates-20724a776973) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 08, 2019, 10:06
Hi, thanks for adding me to the beta users group. I've added the following agencies, Shutterstock, Dreamstime and Adobe. Upload 10 photos to each of the agencies all with titles, descriptions keywords and categories. The following is what happened when I checked each agency site.

Shutterstock - no keywords, no title, no categories
Dreamstime - no photos uploaded at.. this may be a known issue
Adobe - no titles, not all keywords included (example one photo had 30 keywords, but only 23 show up on the adobe site), but some keywords appeared that were not my keywords

Love the concept, the design and the friendly ease of use, and totally understand we are in beta
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 08, 2019, 10:14
Hi, thanks for adding me to the beta users group. I've added the following agencies, Shutterstock, Dreamstime and Adobe. Upload 10 photos to each of the agencies all with titles, descriptions keywords and categories. The following is what happened when I checked each agency site.

Shutterstock - no keywords, no title, no categories
Dreamstime - no photos uploaded at.. this may be a known issue
Adobe - no titles, not all keywords included (example one photo had 30 keywords, but only 23 show up on the adobe site), but some keywords appeared that were not my keywords

Love the concept, the design and the friendly ease of use, and totally understand we are in beta

Probably you've checked it too quickly.
Uploaded files will always lack metadata if the agency doesn't fill the fields automatically. It's the same as if you would upload files manually.
After uploading the files the system will check the agencies websites every 15 minutes or so to see if the files have appeared.
Once it finds the files there it will 'submit' them, filling all the fields and sending them for review.
So all you need to do is just to wait for the submission to happen (should have happened by now).

And of course some agencies are slow with processing the uploaded files (like DT) so if the files did not appear yet it means the website is still processing them and the system will submit them once they appear at the website.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 08, 2019, 10:23
Boom, thanks for the speedy response, Shutterstock :) and Adobe are waiting for review, complete with titles, keywords and categories. Dreamstime well zzzzzz
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 09, 2019, 09:53
Hi, 24 hours later still no images on Dreamstime that I uploaded.

Bug - when typing in the title or description field and want to go back and add a word in what you have already typed, you can only type one character at a time, the cursor jumps to the end of the text after each character you type. Hope this makes sense.

Is there better performance with a certain browser?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 09, 2019, 10:00
Hi, 24 hours later still no images on Dreamstime that I uploaded.

Bug - when typing in the title or description field and want to go back and add a word in what you have already typed, you can only type one character at a time, the cursor jumps to the end of the text after each character you type. Hope this makes sense.

Is there better performance with a certain browser?

1. The system will automatically re-upload files if they didn't appear on the agency website within a week. So just let it be :)
Alternatively, you can change their status to Ready for Dreamstime and re-upload manually.

2. It is a known Safari bug. We thought we've fixed it but it seems it still happens... Will think what we can do about it. It's kind of a 'blind debug' since modern versions of Safari don't work on any OS that can be installed on a regular PC.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 10, 2019, 04:14
Thanks, Niakris, shifted to using Chrome and that text/title issue goes away.

One thing I've noticed is that the drop down for categories for DT doesn't seem to stay in alphabetical order.
Also entering my login details for Pond5 and the site is not saving the login info.

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 10, 2019, 06:01
Thanks, Niakris, shifted to using Chrome and that text/title issue goes away.

One thing I've noticed is that the drop down for categories for DT doesn't seem to stay in alphabetical order.
Also entering my login details for Pond5 and the site is not saving the login info.

DT: Will fix that, thanks for letting us know!
Pond5: Did you fill the FTP password field?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: cobalt on February 10, 2019, 09:19
What kind of files do you take? Only photos? Or also videos?

Can we also download our own files back down from the cloud? So would it also be an online backup?

It looks really interesting and might save me time or allow me to add more agencies.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: PZF on February 10, 2019, 12:21
Connection error. Network send error.
Any idea what this means? I can't log in.....let alone upload...
:(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: RAW on February 10, 2019, 14:52
Hi,

I purchased a Stock Submitter subscription. It is no longer available.

I am also unable to report the problem through your software. It just gives an error.

You should add your contact information to your website! There is no way of contacting you!

Please fix.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on February 10, 2019, 14:55
Connection error. Network send error.
Any idea what this means? I can't log in.....let alone upload...
:(

They had a major database crash today. They are aware of it, and are in the process of fixing now.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on February 10, 2019, 14:55
I purchased a Stock Submitter subscription. It is no longer available.

I am also unable to report the problem through your software. It just gives an error.

They had a major database crash today. They are aware of it, and are in the process of fixing now.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 10, 2019, 17:54
@cobalt

We support all types of content - photos, vectors, videos.
We plan to add a feature to download your content back soon :)

@PZF, RAW

We had a major technical issue today.
Support Chat works now :)
Other ways to contact us are: Telegram Netherspite; e-mail [email protected]
Please contact me using one of those ways (or the built-in Support Chat) to let me know if you have any issues with your subscription.
I apologize for the inconvenience.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on February 12, 2019, 05:06
Is it possible to arrange the file tree in alphabetical order? I can see this becoming an issue if I create lots of folders. Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 12, 2019, 07:23
Is it possible to arrange the file tree in alphabetical order? I can see this becoming an issue if I create lots of folders. Thanks

It was implemented already.
If you have issues with it please PM me your registration e-mail.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 24, 2019, 10:14
Fresh Sunday report (https://medium.com/microstock-plus/the-spring-is-coming-9d094cb34bf5) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: cobalt on February 24, 2019, 11:22
It all sounds very good, I‘ll wait for the full release, but this could be very helpful and allow me to also submit to the smaller places I usually ignore.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 24, 2019, 21:11
It all sounds very good, I‘ll wait for the full release, but this could be very helpful and allow me to also submit to the smaller places I usually ignore.


It's actually pretty much release-grade right now.
All of the main features are there, agencies support is stable.
We're still improving it of course but that's normal process - the same we do for StockSubmitter despite it's nearly 9 years on the market :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Restless Mind on March 04, 2019, 14:06
I have not been able to login to Microstock.Plus or Stocksubmitter since their server crashed. I get the following message after each attempt.

 "That e-mail address does not have an associated user account or the associated account is registered via a social network. In the latter case please log in using the social network details used to register."

I've sent multiple emails via the contact section of each site and have yet to receive a response. Anyone have any suggestions?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 05, 2019, 00:34
I have not been able to login to Microstock.Plus or Stocksubmitter since their server crashed. I get the following message after each attempt.

 "That e-mail address does not have an associated user account or the associated account is registered via a social network. In the latter case please log in using the social network details used to register."

I've sent multiple emails via the contact section of each site and have yet to receive a response. Anyone have any suggestions?

Probably you've registered after 23rd October and your account got lost due to the issue.
Please register again.
If you had a paid subscription please PM me your registration e-mail after registering.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 05, 2019, 00:35
By the way, there was a new Sunday report (https://medium.com/microstock-plus/the-analytics-and-trend-prediction-sections-are-at-hand-bd4f99027ae6?source=collection_home---6------0---------------------) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on March 07, 2019, 06:59
Im sure this is an issue with the agency not the software, but why does the royalty amount for 123RF not reset once a payout has been made? I always see last months amount and then this months adds to it. At the every end of the month it resets?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 07, 2019, 07:37
Im sure this is an issue with the agency not the software, but why does the royalty amount for 123RF not reset once a payout has been made? I always see last months amount and then this months adds to it. At the every end of the month it resets?

Yes they sometimes keep giving out wrong value long time :(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 17, 2019, 09:44
Our traditional Sunday report (https://medium.com/microstock-plus/we-missed-you-so-much-5c54879e82ba) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 01, 2019, 10:25
Sunday report from 31st of March (https://medium.com/microstock-plus/the-april-fools-day-is-coming-beaf3e68dcad) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 03, 2019, 09:36
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 03, 2019, 09:40
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:[email protected],Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 03, 2019, 12:06
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:[email protected],Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 03, 2019, 21:19
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:[email protected],Thanks!

Please try installing the new beta version (the "BETA" link on the official page).


Also I've activated the M+ access for you so you can try that :)


Thanks!!!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 04, 2019, 11:14
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:[email protected],Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)

I was faced with a new problem,When I use keyword tools, the software Automatic exit,Looking forward to your help,Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 04, 2019, 16:08
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:[email protected],Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)

I was faced with a new problem,When I use keyword tools, the software Automatic exit,Looking forward to your help,Thanks

Fixed that, please update the program :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 04, 2019, 22:11
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:[email protected],Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)

I was faced with a new problem,When I use keyword tools, the software Automatic exit,Looking forward to your help,Thanks

Fixed that, please update the program :)

You are great! Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 07, 2019, 10:51
Our new Sunday report (https://medium.com/microstock-plus/we-cant-wait-for-warm-days-to-come-4074d7948867) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 09, 2019, 09:48
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 09, 2019, 21:37
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 10, 2019, 00:38
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.

Where can I find the API access keys? Thanks! :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 10, 2019, 23:22
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.

Where can I find the API access keys? Thanks! :)

Our keys have been blocked by Getty so we cannot provide them anymore. However, you could try asking in StockSubmitter telegram group, I heard someone has them there.
I'm not encouraging anyone to do anything though.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on April 11, 2019, 09:11
Problem sorted 8)  pls ignore !
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 12, 2019, 21:27
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.

Where can I find the API access keys? Thanks! :)

Our keys have been blocked by Getty so we cannot provide them anymore. However, you could try asking in StockSubmitter telegram group, I heard someone has them there.
I'm not encouraging anyone to do anything though.

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 14, 2019, 00:09

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 14, 2019, 05:20

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)

[email protected] Thank you very much! :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 14, 2019, 15:40
Another fine week with M+ (https://medium.com/@mephisto123/another-fine-week-with-m-932d88e3e3ac) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 14, 2019, 15:41

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)

[email protected] Thank you very much! :)

Hmm there's no such user on M+
Are you sure the e-mail is the one you're using to log into M+ ?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 14, 2019, 19:01

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)

[email protected] Thank you very much! :)

Hmm there's no such user on M+
Are you sure the e-mail is the one you're using to log into M+ ?

Yes, T sure ???
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on April 15, 2019, 07:24
Hi is is possible to add canva to the agency list or a way we can add a custom ftp.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 15, 2019, 11:18
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 15, 2019, 19:07
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)

You're right. I've seen some images on 123RF today. ;D

I have another question. When I upload the video(4K,Photo-Jpeg) to ClipCanvas, the results appear as shown below. What's wrong? :-\ Thank you very much!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 16, 2019, 01:43
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)

You're right. I've seen some images on 123RF today. ;D

I have another question. When I upload the video(4K,Photo-Jpeg) to ClipCanvas, the results appear as shown below. What's wrong? :-\ Thank you very much!

Please select those files and click the "Custom Agency Metadata" button, then proceed to the ClipCanvas tab and fill whatever they require :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 16, 2019, 20:47
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)

You're right. I've seen some images on 123RF today. ;D

I have another question. When I upload the video(4K,Photo-Jpeg) to ClipCanvas, the results appear as shown below. What's wrong? :-\ Thank you very much!

Please select those files and click the "Custom Agency Metadata" button, then proceed to the ClipCanvas tab and fill whatever they require :)

You are  amazing!!! ;D
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: VUSschneider on April 18, 2019, 04:19
We have a Login problem with AdobeStock on the M+. Password and Login datas are correctly copied. Are there actually problems?

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 18, 2019, 19:41
We have a Login problem with DepositPhotos on the M+. Password and Login datas are correctly copied. Are there actually problems? ;D ;D ;D
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 19, 2019, 01:32
@VUSschneider, jixiediyigan

What error message are you receiving exactly?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 19, 2019, 06:09
@VUSschneider, jixiediyigan

What error message are you receiving exactly?

Nothing, always back to the original state(incomplete login information) :'(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 20, 2019, 02:09
@VUSschneider, jixiediyigan

What error message are you receiving exactly?

Nothing, always back to the original state(incomplete login information) :'(

Please PM me a screenshot of how do you fill the data before saving it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 20, 2019, 06:21
@VUSschneider, jixiediyigan

What error message are you receiving exactly?

Nothing, always back to the original state(incomplete login information) :'(

Please PM me a screenshot of how do you fill the data before saving it.

When I tried again about DP, I succeeded 8)

Then I have another question as shown,Microstock.Plus keeps entering the state. It appeared so often and so long time that I had to stop and wait, how can I improve this situation? Thanks!!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 20, 2019, 23:00
Then I have another question as shown,Microstock.Plus keeps entering the state. It appeared so often and so long time that I had to stop and wait, how can I improve this situation? Thanks!!

What actions trigger this situation?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 21, 2019, 02:15
Then I have another question as shown,Microstock.Plus keeps entering the state. It appeared so often and so long time that I had to stop and wait, how can I improve this situation? Thanks!!

What actions trigger this situation?

Even if I didn't do any action, the page was refreshed very frequently.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on April 21, 2019, 11:35
How can I get access to your online beta? The webpage here (https://microstock.plus/beta) says that you aren't taking submissions but as of yesterday, my local app isn't able to connect to the login server. Two months earlier, on your Facebook page, I reported that the keywording stopped working but got no reply. Are you aware of these issues?
I'm on Mac and seems like there is no new version to update to, and the current online version is in beta, access to which is currently closed. I'm completely stuck!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 21, 2019, 20:47
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 21, 2019, 20:47
Fresh Sunday report! (https://medium.com/microstock-plus/m-is-always-in-touch-3605e44e0942) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 21, 2019, 20:59
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail

Yes, it happens all the time. I'm waiting most of the time. :-X
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on April 23, 2019, 22:37
@SvetlanaSF
Please PM me your registration e-mail
Sent you a PM! Look forward to the invite and thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 24, 2019, 01:19
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail

Yes, it happens all the time. I'm waiting most of the time. :-X

Should be fixed now, please let me know if it happens again.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Alatriste on April 24, 2019, 07:10
Hi. Im a stocksubmitter user. Aren´t M+ registration open to new users?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 24, 2019, 23:42
Hi. Im a stocksubmitter user. Aren´t M+ registration open to new users?

Please PM me your registration e-mail :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sshoults on April 25, 2019, 10:54

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?
[/quote]

I'm having the same issue - largely with Dreamstime, Alamy, 123RF and Pond5. Some are being submitted but I can't work out how to try and force submit - do I just click the 'upload/submit' button again? I can see a batch of images on my DT account that haven't been submitted from an upload a few weeks ago.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 26, 2019, 11:49
I'm having the same issue - largely with Dreamstime, Alamy, 123RF and Pond5. Some are being submitted but I can't work out how to try and force submit - do I just click the 'upload/submit' button again? I can see a batch of images on my DT account that haven't been submitted from an upload a few weeks ago.

Please PM me your registration e-mail and an example of a file ID that didn't get submitted to DT.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 27, 2019, 03:29
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail

Yes, it happens all the time. I'm waiting most of the time. :-X

Should be fixed now, please let me know if it happens again.

I be persecuted by this situation,I've been waiting for 30 seconds in a minute. I don't know if this related to my network speed or area. :'(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sshoults on April 27, 2019, 06:28
I'm having the same issue - largely with Dreamstime, Alamy, 123RF and Pond5. Some are being submitted but I can't work out how to try and force submit - do I just click the 'upload/submit' button again? I can see a batch of images on my DT account that haven't been submitted from an upload a few weeks ago.

Please PM me your registration e-mail and an example of a file ID that didn't get submitted to DT.

I think it may have resolved as I just had a number of notifications through from DT. Thank you
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on April 28, 2019, 14:03
I'm noticing an issue where the Description field in Bigstock and Shutterstock is getting populated with the Title field values from MS+(this isn't happening on Dreamstime for instance). As such, all my editorial photos got rejected since the title isn't formatted appropriately for the editorial submission. Is this a known issue? Is there a workaround at all?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 28, 2019, 23:52
I'm noticing an issue where the Description field in Bigstock and Shutterstock is getting populated with the Title field values from MS+(this isn't happening on Dreamstime for instance). As such, all my editorial photos got rejected since the title isn't formatted appropriately for the editorial submission. Is this a known issue? Is there a workaround at all?

Please enable the "use description as title" option in settings of Shutterstock and Bigstock in M+ :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on May 01, 2019, 21:33
Ok, cool! Thank you!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 12, 2019, 08:11
Among all days Sunday is the best! (https://medium.com/microstock-plus/among-all-days-sunday-is-the-best-5c2ceabfc1bd)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 15, 2019, 16:24
None of my images seem to get submitted to 123RF. Is this a known issue? they all upload but never get to submitted status
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 16, 2019, 20:26
None of my images seem to get submitted to 123RF. Is this a known issue? they all upload but never get to submitted status
do they appear at 123rf website?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 17, 2019, 02:17
No, you are right. It doesnt look like they get there at all.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 17, 2019, 07:07
No, you are right. It doesnt look like they get there at all.

Their processing is really bugged... Try re-uploading until it gets there.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: VUSschneider on May 18, 2019, 01:54
I want to activate adobe stock on microstock plus. When i type in my login information and save there`s always a "worng password error".
When i look back at the page my login information are typed in wrong. I tried several time. Even if i erase the agency. When i reopen it there are still wrong login information after i typed all again.
Is there a way to fix this?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 18, 2019, 04:09
I want to activate adobe stock on microstock plus. When i type in my login information and save there`s always a "worng password error".
When i look back at the page my login information are typed in wrong. I tried several time. Even if i erase the agency. When i reopen it there are still wrong login information after i typed all again.
Is there a way to fix this?

Yes, please disable passwords remembering in your browser for microstock.plus website, it's your browser that's putting data there.
Microstock.Plus is keeping your credentials on a secure 'blackbox' server and it's not possible to get the data from it back so when you open an agency configuration page the system won't put any information in login and password fields, they'll be left blank.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 19, 2019, 03:01
Still nothing showing on 123, is anyone else having this issue? They are not one of my major sites but its just a bit frustrating.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on May 20, 2019, 06:41
Have a similar issue, photos show as submitted on MS+ but have been sitting in pending on the 123rf site for 10 days now. I have just emailed 123rf to see if they have an issue.
 
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 20, 2019, 23:47
If the system says "submitted" but the files are still in pending it means they're in the queue for review. Sometimes it can take months for 123rf.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 22, 2019, 15:26
Im having some issues with the software I dont know if its the program of sites themselves. 123 still having problems, now all images seem stuck in "Queued" and dont move. Also had a batch of 17 all submitted on shutterstock but missing stuck on uploaded but doesnt show on shutterstock. Any help??
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 23, 2019, 05:21
123rf is currenty responding with 'Quota exceeded' to any FTP upload attempts as far as I know, just need to wait ;)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 26, 2019, 08:35
New Sunday report! (https://medium.com/microstock-plus/dark-skin-for-m-d460e2cde559) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: ketsang on June 03, 2019, 11:36
You don't accept more beta account?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 03, 2019, 19:07
You don't accept more beta account?

Please PM me your registration e-mail I'll see what I can do :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: ketsang on June 05, 2019, 05:19
Hi,

I can't log in to canstockphoto with microstock plus despite checking and confirming my login details multiple times. Is it a known issue?

Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 05, 2019, 09:01
Hi,

I can't log in to canstockphoto with microstock plus despite checking and confirming my login details multiple times. Is it a known issue?

Thanks

Please PM me your e-mail so I can look into it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 16, 2019, 09:02
Summer hot M+ news! (https://medium.com/microstock-plus/summer-hot-m-news-a470c26935e?postPublishedType=initial)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 25, 2019, 21:25
Hi there, are there any known issues with duplicate uploads to Alamy? I've added about 100 photos to microstock.plus about a month ago and they keep getting re-uploaded on Alamy. I now have 4 instances, the 4th one having been uploaded to Alamy this morning. I haven't even logged into microstock.plus in a month as just came back from vacation!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 25, 2019, 21:58
Hi there, are there any known issues with duplicate uploads to Alamy? I've added about 100 photos to microstock.plus about a month ago and they keep getting re-uploaded on Alamy. I now have 4 instances, the 4th one having been uploaded to Alamy this morning. I haven't even logged into microstock.plus in a month as just came back from vacation!

Probably the system doesn't see the files at the website and re-uploading them because it considers them lost by the agency.
You can assign the submitted status manually for the files to stop the system from re-uploading them.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 25, 2019, 22:22
Probably the system doesn't see the files at the website and re-uploading them because it considers them lost by the agency.
You can assign the submitted status manually for the files to stop the system from re-uploading them.

Thanks, I'll try that. Any way to do that systematically?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 25, 2019, 22:27
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 26, 2019, 04:37
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 26, 2019, 20:07
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.

Something must be broken in the 2nd condition then: the files in my case have been uploaded repeatedly to both Alamy & Depositphotos. They have all had successful submissions earlier, so they should definitely have been "seen" on the agency website. Can you look into that?
The 4th rule explains why I've seen 4 uploads (roughly once a week since that batch was initially uploaded) on both Alamy & Depositphotos.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 27, 2019, 03:11
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.

Something must be broken in the 2nd condition then: the files in my case have been uploaded repeatedly to both Alamy & Depositphotos. They have all had successful submissions earlier, so they should definitely have been "seen" on the agency website. Can you look into that?
The 4th rule explains why I've seen 4 uploads (roughly once a week since that batch was initially uploaded) on both Alamy & Depositphotos.

Second condition is definitely working correctly, however, with Alamy it's not so easy because sometimes their website is not returning all the unfinished files when we send a request if the files were too long in QC. So some of them may not be ever 'seen' by M+. But it shouldn't happen all the time normally.
For DP I never heard of such issues so far.

Please send to me an example of a file ID that got uploaded 4 times to those agencies.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 28, 2019, 22:51
Sure thing.
Item ID   5cd7b6affe3b176f1dc29969
It actually got uploaded to Alamy 5 times.
Image ID: TWKP56
Image ID: TD07WY
Image ID: TBME9G
Image ID: TA31RE
Image ID: T8B4CN

Item ID   5cd500a54965f91620cbecf1
Uploaded to Depositphotos 3 times:
275482388   
269238366   
266739788

There are many more, but it's hard to sift through many similar images. Last 2 uploads on Alamy had 33, the previous 3 had 53, 13 and 53, in reverse chronological order. Not sure about Depositphotos as they don't batch the images.
 
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 29, 2019, 07:13
Hi Dmitry, I am trying to change the status of some photos that are showing as 'File not ready' for Shutterstock. I'm changing the status to submitted and it changes in my list of agencies but when I log out and back in it's showing as 'File not ready' image example would be item 5ca5f11a0bae911704a2f664

Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 29, 2019, 10:30
@SvetlanaSF

According to the logs, those files were uploaded to the agencies websites but you didn't have any submissions left so the system didn't submit them.
Probably you've submitted them manually but didn't change status to 'submitted' so the system assumed the files got lost by the agency and re-uploaded them after a week.
If you submit files manually please mark them as 'submitted' in the web interface.

@2checkingout

Normally you cannot assign the 'submitted' status to files that are not ready. Please fix their metadata issues first.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 29, 2019, 10:33
Thanks, Dmitry, the images have been uploaded to the agency and when i manually change to submitted the status doesn't change
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on June 29, 2019, 15:33
Can somebody please explain why the 1st agency shows "Submitted 1.", but at the same time still has a submission countdown ticking down despite there's nothing else waiting to be submitted to it? And I assume the ones that show they were uploaded, but still haven't been successfully submitted an hour after, haven't yet been processed by the agencies? Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 29, 2019, 21:00
@2checkingout

Please look at the error message the system is showing you next to the not ready status icon and try to fix those issues before trying to assign the submitted status.

@notaslave

The program doesn't know whether more ready to be submitted content will appear at the agency website or not, it is just checking every 15 minutes and submitting everything it finds there.
The uploaded status means that, yes, but you could also check the agency website to see did they really not yet appear there.
There also can be some errors after a submission attempt that you can see in the "Errors" button.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 30, 2019, 02:57
How do I do that when there is no indication of what is wrong with the file? File in question is 5ca5f11a0bae911704a2f664
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 30, 2019, 06:08
How do I do that when there is no indication of what is wrong with the file? File in question is 5ca5f11a0bae911704a2f664

Oh now I see what you mean.
The message is definitely vague.
So what actually happened was this:
The system attempted to submit this file but Shutterstock didn't accept it, stating that there were spam keywords in it. Normally M+ automatically fixes such errors by marking keywords as correct (or removing them if there are too many of them and Shutterstock doesn't accept them), but you've disabled this feature in Shutterstock settings in M+. So the system is reporting that the file is not ready to be submitted (generic message instead of specific one).

I was able to change your image status to Submitted without any problems. If it'll get changed back to that error message, then probably the file is still there in the unfinished section at Shutterstock, so M+ keeps trying to submit it and keeps failing at it because of that error.

I would recommend you to do the following:
- Disable "Don't autofix minor errors" in Shutterstock settings in M+, or
- Correct the keywords of the image in M+ to make sure it contains only keywords accepted by Shutterstock without warnings, or
- Check the Shutterstock unfinished section for this image and remove it if you don't want it to get submitted.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 30, 2019, 06:25
Thanks Dmitry
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 30, 2019, 19:54
Say Hello to July! (https://medium.com/microstock-plus/say-hello-to-july-a497a4b24896?postPublishedType=initial)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 30, 2019, 23:07
According to the logs, those files were uploaded to the agencies websites but you didn't have any submissions left so the system didn't submit them.
Probably you've submitted them manually but didn't change status to 'submitted' so the system assumed the files got lost by the agency and re-uploaded them after a week.
If you submit files manually please mark them as 'submitted' in the web interface.
How do I know whether or not I have submissions left? There wasn't anything in the UI to indicate that...
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 01, 2019, 01:44
According to the logs, those files were uploaded to the agencies websites but you didn't have any submissions left so the system didn't submit them.
Probably you've submitted them manually but didn't change status to 'submitted' so the system assumed the files got lost by the agency and re-uploaded them after a week.
If you submit files manually please mark them as 'submitted' in the web interface.
How do I know whether or not I have submissions left? There wasn't anything in the UI to indicate that...

You can check it in StockSubmitter dashboard: https://accounts.stocksubmitter.com/

M+ is using StockSubmitter subscription at the moment, as stated in the FAQ article :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on July 01, 2019, 12:51
Is it normal for DreamsTime FTP uploads to not show up on their website for 48+ hours? And hence, metadata for these files still hasn't been submitted by the StockSubmitter (as it can't see any of the files on DT), while 4 other agencies I currently submit to were marked as "meta submitted" in no more than 24 hours, some a lot sooner. Is there a problem with DreamsTime FTP maybe? Thanks!

You see DT "stuck" at "Uploaded" below, while all others have been "Submitted" long ago.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on July 01, 2019, 15:14
Anyone successful in uploading to DreamsTime the last two days?

Here is my correspondence with DreamsTime:

Quote
Hello,

about 48 hours ago I uploaded 3 video files to your FTP server (using StockSubmitter) and they still don't show up on your website for meta editing. https://www.dreamstime.com/uploadhistory.php (https://www.dreamstime.com/uploadhistory.php) says I have 0 uploads. Please let me know if there is a problem I am not aware of...

Best Regards,
X

Quote
Hi X,

Thank you for contacting us. I believe there may be an FTP glitch that we are trying to pinpoint. If you would, please try uploading the same videos again, and provide me with the following 3 full browser FTP screenshots showing the following:

The videos in the queue ready to upload (please make sure the file sizes are clearly visible);
The videos in process of uploading;
The final screen should either show an error message or a “files processed successfully”. If instead it starts over, take a screenshot of that as your third one.

I don't think he understood I was using StockSubmitter to upload as he kept referring to the browser, but he also didnt mention he can see the 3 files I uploaded, despite StockSubmitter clearly showing them as uploaded.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 01, 2019, 19:38
It doesn't matter if you upload with StockSubmitter or directly via FTP, it's exactly the same.
Hence he didn't say anything about StockSubmitter.
So it seems they currently have some FTP processing issues, you can try sending them the screenshots they've requested.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on July 01, 2019, 21:01
EDITED: Nevermind, will wait for DT response first.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 01, 2019, 23:12
You can check it in StockSubmitter dashboard: https://accounts.stocksubmitter.com/
M+ is using StockSubmitter subscription at the moment, as stated in the FAQ article :)

I can't log into that account anymore, after I got access to Microstockplus so I really have no way of knowing my stats.
But also, don't you think it's important to have some sort of feedback/notification to users to let them know they have run out of submissions, even if only to prevent these painful multiple submissions, like what I'm dealing with?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 02, 2019, 03:59
You can check it in StockSubmitter dashboard: https://accounts.stocksubmitter.com/
M+ is using StockSubmitter subscription at the moment, as stated in the FAQ article :)

I can't log into that account anymore, after I got access to Microstockplus so I really have no way of knowing my stats.
But also, don't you think it's important to have some sort of feedback/notification to users to let them know they have run out of submissions, even if only to prevent these painful multiple submissions, like what I'm dealing with?

What happens when you try to log into it?

Yes, it is planned to notify users on M+ about that, I apologize for the inconvenience :(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 02, 2019, 23:32
I get a notification that my password is incorrect... It's saved in my password manager, so I know that it's the one and only password I'd used on that page. It would definitely be important to see the stats in the account I do have access to, in the UI that I'm working with. Look forward to when you get to implement it. And if there is anything you can do to help with the password, that would be great.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 03, 2019, 01:36
I get a notification that my password is incorrect... It's saved in my password manager, so I know that it's the one and only password I'd used on that page. It would definitely be important to see the stats in the account I do have access to, in the UI that I'm working with. Look forward to when you get to implement it. And if there is anything you can do to help with the password, that would be great.

Please try using the 'forgot password' feature and assign a new password.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 04, 2019, 23:00
Thanks, I've reset the password and was able to log in. I was surprised to see the balance details though. It shows some submissions that I wasn't aware of (like 123rf and Dreamstime) and doesn't show the hundred or so that got duplicated. Why would that be?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 05, 2019, 01:35
Thanks, I've reset the password and was able to log in. I was surprised to see the balance details though. It shows some submissions that I wasn't aware of (like 123rf and Dreamstime) and doesn't show the hundred or so that got duplicated. Why would that be?

The system doesn't count uploads, only submissions.
Probably something was uploaded earlier but got submitted in this period.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 05, 2019, 19:58
Ok, good to know. Thanks for that clarification!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 06, 2019, 23:12
Quick question, how do I get around the "keywords in the description" warning for Dreamstime? I never get it when I upload via FTP or directly to the website and most certainly, my description does include keywords...
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 06, 2019, 23:56
Quick question, how do I get around the "keywords in the description" warning for Dreamstime? I never get it when I upload via FTP or directly to the website and most certainly, my description does include keywords...

You can mouseover the error message to see a detailed explanation and ways to fix it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 07, 2019, 09:15
You can mouseover the error message to see a detailed explanation and ways to fix it.
Thanks, that was helpful. For some reason, I've never noticed the tooltip on the status pane, only on the image thumbnails pane.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 07, 2019, 09:21
Also, I'm getting an Internal Error or Connection Error, Retry in XX notification on most of my agencies now, when trying to upload photos. Is there a known connection issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 07, 2019, 10:07
Also, I'm getting an Internal Error or Connection Error, Retry in XX notification on most of my agencies now, when trying to upload photos. Is there a known connection issue?

Probably issues on agencies side, the system will keep trying to upload until it'll work.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: twinsterteam on July 09, 2019, 22:31
Hello,
Lately I have an issue about "Wrong FTP login/Password" on many sites. When I try to upload content it's just stuck with this status. It started with Colourbox and Alamy. Now it's Shutterstock. I can't upload to these sites now and it's really frustrating. I changed passwords on both Microstock plus and shutterstock and it still doesn't work. How can I fix this issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 10, 2019, 03:30
Hello,
Lately I have an issue about "Wrong FTP login/Password" on many sites. When I try to upload content it's just stuck with this status. It started with Colourbox and Alamy. Now it's Shutterstock. I can't upload to these sites now and it's really frustrating. I changed passwords on both Microstock plus and shutterstock and it still doesn't work. How can I fix this issue?

Same here !!  Alamy and SS
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 10, 2019, 04:24
Shutterstock has a known issue with their FTP server at the moment.
The only way to resolve it is to contact them and tell them that you can't upload content via FTP. Or just wait, but I don't know how long will it take for them to fix it.

For Alamy it should be working if you have access to their FTP and have entered valid credentials in settings.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 5Chris on July 10, 2019, 08:45
For some reason, I can't upload to MicroStock Plus. When I upload on the 'Uploader' page the files successfully load in the file uploader, and I get a message that the file has been uploaded. Then the file is no longer in the 'Queued' tab and has a checkmark next to it in the "Finished" tab. However when I go to the 'My Files' page the directory is empty, the file isn't there so I cannot upload it to agencies. I thought maybe it was the processing time, but I waited 12 hours and it still isn't there. I am uploading EPS files. I've also tried uploading via FTP, but also did not work. I also tried uploading a super small 1x1 EPS file and it also did not show up.

Any ideas what I may be doing wrong?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: twinsterteam on July 10, 2019, 12:28
Shutterstock has a known issue with their FTP server at the moment.
The only way to resolve it is to contact them and tell them that you can't upload content via FTP. Or just wait, but I don't know how long will it take for them to fix it.

For Alamy it should be working if you have access to their FTP and have entered valid credentials in settings.

But I myself can upload content via FTP on Shutterstock but it's not going through Microstock plus. Now it's stuck with "Queued"
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 10, 2019, 22:30
@5Chris

Are you uploading JPEG previews along with your EPS files?

@twinsterteam

Yes but it seems it depends also on what IP you're trying to upload from.
Please contact their support and tell them you cannot log in into their FTP.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 11, 2019, 01:55
Shutterstock has a known issue with their FTP server at the moment.
The only way to resolve it is to contact them and tell them that you can't upload content via FTP. Or just wait, but I don't know how long will it take for them to fix it.

But I myself can upload content via FTP on Shutterstock but it's not going through Microstock plus. Now it's stuck with "Queued"

I can upload fine from StSub app, but only get 'Queuing' via M+ ???
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on July 12, 2019, 06:32
Uploads seem to be stuck Queued uloading to shutterstock. Any news on this??
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 12, 2019, 06:38
Uploads seem to be stuck Queued uloading to shutterstock. Any news on this??

It's due to their issues with FTP servers.
Please contact their support and tell them you cannot connect to their FTP server.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 12, 2019, 08:22
Uploads seem to be stuck Queued uloading to shutterstock. Any news on this??

It's due to their issues with FTP servers.
Please contact their support and tell them you cannot connect to their FTP server.

WE can connect to them !!  It's StSub that seems to be having a problem connecting ! ??

 ;) 8)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 12, 2019, 10:09
If you can connect from your computer with another FTP client like Filezilla, then StockSubmitter should be working as well. If it doesn't and FileZilla does - the only possible reason would be different login/password specified in settings.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: steheap on July 12, 2019, 11:04
I've just encountered this problem for the first time. I uploaded 4 files from the desktop version of StockSubmitter to Microstock Plus. The ones headed to Shutterstock are not uploaded yet - the error is shown as "Invalid login or password". I haven't changed those for a long time on Shutterstock (or in the desktop application).

And I just tried in FileZilla - the connection was OK although I didn't try to upload files.

Steve
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 12, 2019, 11:57
If you can connect from your computer with another FTP client like Filezilla, then StockSubmitter should be working as well. If it doesn't and FileZilla does - the only possible reason would be different login/password specified in settings.

The login/password are Different in the App and M+  !!  the App is correct !  but try as I may I cannot get M+ to agree !?  It just resets back to what it thinks is right ??

App = Stu49  +  correct password ,   M+ = email addy +  Old password !!

I even tried de-activating and re-entering, but to no avail !  The App is working fine :-) 
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: steheap on July 12, 2019, 19:59
I also tried directly entering my user name and password for SS into Microstock Plus - the next upload cycle failed again with the same error.

I then forced the upload from within the desktop App to Shutterstock and that worked fine. But how do I tell Microstock Plus not to attempt these images again once this issue is resolved?

Steve
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 12, 2019, 23:21
@steheap

It's caused by issues with Shutterstock FTP server. Please contact their support and tell them you cannot log into their FTP using a FTP client.
If you've uploaded them already using desktop app you can cancel uploading in M+ by changing their status for Shutterstock to ready.

@Stu49

It's probably your browser putting a wrong data into login/password fields cuz it has remembered those values. They have nothing to do with the data the system is really using, because M+ DOES NOT SHOW ANY data in those fields in agencies settings at all! For security reasons M+ only accepts new values in those fields, it doesn't fill them back from the server, there is no way to get them back from the server.

So the reason for the error is described above in my answer to steheap, please read it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 15, 2019, 20:38
Question: I'm noticing an issue with 123rf uploads. I've uploaded a combination of editorial and creative files but looks like only the editorial files made it into the upload queue on 123rf. Can you please investigate? Here are a couple of ID's: 5d2c02cc9b7b12765ef37cb5, 5d2c02b69b7b12765ef37c9d, 5d2c02949b7b12765ef37c6b - show up as uploaded in MS, but not found in 123rf, editorial; 5d2c01c69b7b12765ef37b0f, 5d2c014b9b7b12765ef37a3d, 5d2c00d09b7b12765ef37971 - show up as uploaded in MS, and is found in the 123rf queue, non-editorial
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 16, 2019, 01:03
Question: I'm noticing an issue with 123rf uploads. I've uploaded a combination of editorial and creative files but looks like only the editorial files made it into the upload queue on 123rf. Can you please investigate? Here are a couple of ID's: 5d2c02cc9b7b12765ef37cb5, 5d2c02b69b7b12765ef37c9d, 5d2c02949b7b12765ef37c6b - show up as uploaded in MS, but not found in 123rf, editorial; 5d2c01c69b7b12765ef37b0f, 5d2c014b9b7b12765ef37a3d, 5d2c00d09b7b12765ef37971 - show up as uploaded in MS, and is found in the 123rf queue, non-editorial

That's normal, 123rf processing system is terrible...

The system will automatically re-upload the files if they don't show up within a week (or you can do it manually by changing their status to 'ready' for 123rf and re-uploading them)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 16, 2019, 21:35
Ok, good to know, thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 17, 2019, 15:29
I've tried it several times now, still no success. However, I have no difficulties when I upload with an FTP client. How is this different? Is there something you could maybe dig into as it seems to follow a very specific pattern (non-editorial images only, not happening with FTP clients)?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 17, 2019, 21:21
I've tried it several times now, still no success. However, I have no difficulties when I upload with an FTP client. How is this different? Is there something you could maybe dig into as it seems to follow a very specific pattern (non-editorial images only, not happening with FTP clients)?

There is nothing specific about non-editorial files except that you need to specify correct file type when starting the processing on their website (the system does that).
Besides, it works correctly for other users... So probably an unlucky streak of uploading attempts?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 18, 2019, 21:59
Well, I think that must have been it! I didn't realize they would end up in different queues and that I'd have to go through the submission process twice. I've now gone down the editorial path on the website and there are new files in the queue. Thanks for the help!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on July 25, 2019, 03:00
Does the system keep uploading to 123RF until they get there? Currently none of my recent images manage to get into the 123 system even though they have an uploaded status.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 27, 2019, 10:43
Does the system keep uploading to 123RF until they get there? Currently none of my recent images manage to get into the 123 system even though they have an uploaded status.

Yes, it will re-upload files every week until it'll see them there.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sinnlos on July 29, 2019, 14:09
I used the tool for quite few uploads now, but I am concerned about the renaming of the file names. Sometimes its kind of 4894jhf03483jf40.mov, sometimes its the correct one, uploaded to the tool.

Arent those cryptic names bad for the search on some portals?

Thank you :)
BR
Björn
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 29, 2019, 15:26
I used the tool for quite few uploads now, but I am concerned about the renaming of the file names. Sometimes its kind of 4894jhf03483jf40.mov, sometimes its the correct one, uploaded to the tool.

Arent those cryptic names bad for the search on some portals?

Thank you :)
BR
Björn

It doesn't matter for the search at all.
Microstock agencies are using metadata for search (titles, descriptions, keywords).
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 09, 2019, 11:12
Suggestion: could you please add Travel as a top level category? It maps 1:1 with categories at most agencies I submit to. I am having to go into Agency Categories for 90% of my photos as there is no other top level category that allows populating relevant values at the agency level.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on August 09, 2019, 13:01
Suggestion: could you please add Travel as a top level category? It maps 1:1 with categories at most agencies I submit to. I am having to go into Agency Categories for 90% of my photos as there is no other top level category that allows populating relevant values at the agency level.

1) If there are going to be categories at all, I agree with your suggestion

2) I ignore categories. Those were needed a decade ago, but search algorithms now make them pretty much obsolete. Many agencies have dropped them entirely, while others still have them as a holdover. I don't think anyone really uses them when searching though.  Just add 'travel' as a keyword, and you are set for any search engine likely to be used today.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on August 10, 2019, 03:30
Suggestion: could you please add Travel as a top level category? It maps 1:1 with categories at most agencies I submit to. I am having to go into Agency Categories for 90% of my photos as there is no other top level category that allows populating relevant values at the agency level.

Thank you for the suggestion, I'll add it to the task list :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 10, 2019, 23:28
Thank you for the suggestion, I'll add it to the task list :)

Awesome! Thanks a lot. Look forward to having it later!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 13, 2019, 23:23
Quick question: my Adobe uploads are failing (Internal Error), are you aware of any issues?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on August 14, 2019, 15:27
Quick question: my Adobe uploads are failing (Internal Error), are you aware of any issues?

Not really. Please PM me your registration e-mail so I could check what's going on.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 14, 2019, 22:27
I just realized that I changed my PW on a bunch of sites yesterday and Adobe was one of them. Sorry for the false alarm! Although, it would be good to get an alert within the UI that clarifies that a connection failed because of a bad password
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on August 20, 2019, 05:25
I there anyway that MicrostockPlus can display the correct montly earning from 123RF. Typically it shows the previous month as well as current month added together which is pretty annoying. Im aware 123 have some site issuses but they so display the correct data on the site. No way to use this???
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on August 20, 2019, 08:00
I there anyway that MicrostockPlus can display the correct montly earning from 123RF. Typically it shows the previous month as well as current month added together which is pretty annoying. Im aware 123 have some site issuses but they so display the correct data on the site. No way to use this???

Well the system is reading the data displayed by 123rf on the website... I'm not quite sure where do you think it SHOULD read the correct value.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on August 23, 2019, 03:02
Hi. Why would a MOV file encoded at 29.97 FPS that is 59 seconds and 29 frames long be considered too long by StockSubmitter when the agency submission limitation is 60 sec and I am just under it (by 0.97 frames)? Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 02, 2019, 17:53
Hello Everyone,

I'm using M+ for 3 weeks now, this is a great platform! But I'm having real issue with Pond5, Alamy and 123RF.

I understood 123RF there is nothing much to dooo.
But I don't know why my upload failed each time for Alamy and Pond5? In the manage agencies; Pond5 and Alamy are ready to use, but when it's time to upload always failed!

Do you have any suggestions how to resolve that?

Please help :)

Thank you
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on September 03, 2019, 05:39
I have noticed that nothing is getting through to 123RF for months now. Any news on this issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: steheap on September 05, 2019, 13:23
Can you upload illustrative editorial to Adobe Stock now? Is this an option anywhere in the settings?

Steve
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 08, 2019, 08:55
@notaslave

Could you provide a file ID of that footage?

@Bonandbon

What does it state as the reason the upload has failed?
And for 123rf what problem are you experiencing exactly?

@Ink

What does happen when you try to upload  there?

@steheap

There's no solution for that at the moment.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 15, 2019, 17:58
@Niakris

for pond5, Alamy and 123RF the upload failed each time ==> but before uploading the light is yellow and ready.
Maybe I'm doing something wrong, but before uploading the light is orange and ready?
What should I do?

For Alamy should i complete metadata maybe? normally should work without
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 16, 2019, 03:40
@Niakris

for pond5, Alamy and 123RF the upload failed each time ==> but before uploading the light is yellow and ready.
Maybe I'm doing something wrong, but before uploading the light is orange and ready?
What should I do?

For Alamy should i complete metadata maybe? normally should work without

What does it state as the reason of the upload failure? Select a single file to see it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: LouisPhotos on September 16, 2019, 09:19
Why change to the cloud system :( bad idea in my opinion. Love old system
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 17, 2019, 00:49
Why change to the cloud system :( bad idea in my opinion. Love old system

Old system is still available to those who prefers it :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on September 18, 2019, 06:01
@Niakris
When I upload to 123RF through microstock plus all of the files status changes to UPLOADED but they never seem to get to 123RF and change to submitted.

I am able to submit through their own website without issue
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Chris Kelleher on September 18, 2019, 08:28
Hello, StockSubmitter user here trying out Microstock.plus for the first time.  I have a video that I am trying to submit, got it all ready (love the web-based interface), but am having problems with the last step.  Once I selected to upload the video to my selected agencies, it goes into "Queued" status.  However, it has stayed that way for over 12 hours now, is there something that I am missing?  As far as I can tell, all of my agencies are setup correctly and the file is all ready.

Thanks,
Chris
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 18, 2019, 09:51
@Ink

If the files didn't appear at the agency website then it's purely agency's server fault and there's not much we can do about it. M+ will automatically re-upload files if they won't appear within a week. Alternatively, you can do it manually by assigning the "Ready" status for this agency and starting the upload again.

@Chris Kelleher

Please PM me your registration e-mail and what agencies you experience this problem with so I could check it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 18, 2019, 14:35
@Niakris it says wrong login/ftp password ==> but in manage agencies it's ready to use.
I did re-insert login and password and ready to use again, but still wrong login/ftp password when the upload failed
What to do?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 19, 2019, 03:52
@Niakris it says wrong login/ftp password ==> but in manage agencies it's ready to use.
I did re-insert login and password and ready to use again, but still wrong login/ftp password when the upload failed
What to do?

Pond5 - make sure you've entered correct FTP password, it's different from the website password.

123rf, Alamy - please try logging in manually via any FTP client (e.g. Filezilla) with the same login/password and see if it works.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 24, 2019, 15:09
@Niakris

Everything working well now.
Just little questions concerning pond5 and dreamstime, it upload well but never submit, I always need to submit by myself, is it normal? Or should I wait more time?
I tried to wait 4 days but still not submitting.

Also can you let me know where I can find the API Key and API Secret for Istcok.

Thank you for all your help.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 28, 2019, 04:06
@Niakris

Everything working well now.
Just little questions concerning pond5 and dreamstime, it upload well but never submit, I always need to submit by myself, is it normal? Or should I wait more time?
I tried to wait 4 days but still not submitting.

Also can you let me know where I can find the API Key and API Secret for Istcok.

Thank you for all your help.

No, it's not normal, please don't submit files manually. And if you do, don't forget to mark files as submitted in M+ interface, otherwise the platform will consider files 'lost' by the agency and re-upload them after a week.
Next time you encounter this issue please contact me immediately using Telegram Netherspite or e-mail [email protected]

Regarding iStock, our keys were blocked by Getty so we cannot provide them anymore I'm afraid.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on September 30, 2019, 02:12
Hi
I have noticed that Microstockplus is not showing the correct balance for Alamy for the last few weeks. Is this an error with the software or their site?
Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on October 01, 2019, 03:51
Hi
I have noticed that Microstockplus is not showing the correct balance for Alamy for the last few weeks. Is this an error with the software or their site?
Thanks

Are you comparing it to the Cleared Balance on Alamy website?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on October 02, 2019, 03:32
Hi
I have noticed that Microstockplus is not showing the correct balance for Alamy for the last few weeks. Is this an error with the software or their site?
Thanks

Are you comparing it to the Cleared Balance on Alamy website?


Yes I was, It seems to have updated now and showing correct. Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mumi on October 16, 2019, 13:35
Hi, I must say I love the cloud base solution its amazing, but I do have one problem for some reason Pond5 is stuck to validate is say  Status: verifying login information And it wont move from there I entered the right password for user and for FTP
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on October 19, 2019, 05:10
Hi, I must say I love the cloud base solution its amazing, but I do have one problem for some reason Pond5 is stuck to validate is say  Status: verifying login information And it wont move from there I entered the right password for user and for FTP

It's due to their paranoid bot-protection system. Validation can take as long as their system will keep refusing connections from our address that has been assigned to you, up to several days.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on October 23, 2019, 12:54
Hey, are there issues with uploads to Bigstockphoto? One (or two) of my photos got uploaded 1,791 times! I now have 1,792 pending edit where there should only be 2 or 3 (one additional photo was uploaded manually by me via their website).   
I can't see the photo preview on their website, it's broken, but based the description the photo ID is either 5dad2a8e6538587e67a99c25 or 5dad2a4b6538587e67a99be1
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on October 24, 2019, 02:20
Hi! New user here. I see others were having the same problem:
API keys in iStock/Getty are not available. Still M+ asks for them in order to ad iStock to my agencies.
Does that mean iStock is not usable in M+? Just delete and forget? Or will M+ come up with some solution like stop asking for impossible or supply it themselves (here in this thread there was a suggestion that those keys could be passed around from other users).
Actually I am halfway done with trying to work with iStock anyway, they are a headache.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on October 24, 2019, 03:52
@SvetlanaSF

It could happen if uploading fails due to some network or internal Bigstock error (from the M+ PoV) but Bigstock is still recognizing and showing the file in the unfinished list.
In this case I'd recommend to remove those files from there and set their status to 'ready' for Bigstock in M+ so it would stop trying to upload them.

@Opalescence

The thing is that we cannot provide those keys anymore. We had our keys but Getty decided to block them for some stupid reason so now the only way to work with them is if you can find a working key pair somewhere.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on October 25, 2019, 01:30
@Opalescence

The thing is that we cannot provide those keys anymore. We had our keys but Getty decided to block them for some stupid reason so now the only way to work with them is if you can find a working key pair somewhere.
Thanks! I understand!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on October 27, 2019, 13:12
It's me again :) . I can't ad Dreamstime to my list of agencies. M+ says there is no such profile. Well, there is and was for a while already. I can log on normally from Chrome and from the link in M+. I tried Deactivate and start anew but it didn't help. I don't use any Remember Password feature. Any suggestions what should I do?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on October 28, 2019, 07:56
It's me again :) . I can't ad Dreamstime to my list of agencies. M+ says there is no such profile. Well, there is and was for a while already. I can log on normally from Chrome and from the link in M+. I tried Deactivate and start anew but it didn't help. I don't use any Remember Password feature. Any suggestions what should I do?

What does it say exactly?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on October 28, 2019, 14:15
What does it say exactly?
I tried once more and right now it says "error (undefined)"
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on October 28, 2019, 18:30
What does it say exactly?
I tried once more and right now it says "error (undefined)"

Please PM me your registration e-mail
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on November 04, 2019, 14:50
 :) I'm getting my ducks in a row.

So what would be the best workflow now? Upload one file and submit one by one or first upload all I have for that day and submit all together? Can a ready file wait a day or two before submitting?
Is there any specific procedure for editorial?
After the files are submitted to the agencies do they stay in M+? In file manager or do they go to archive? Is it necessary to leave them in M+ after they are submitted?

Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on November 05, 2019, 04:28
:) I'm getting my ducks in a row.

So what would be the best workflow now? Upload one file and submit one by one or first upload all I have for that day and submit all together? Can a ready file wait a day or two before submitting?
Is there any specific procedure for editorial?
After the files are submitted to the agencies do they stay in M+? In file manager or do they go to archive? Is it necessary to leave them in M+ after they are submitted?

Thanks!

1. You can choose whatever workflow you prefer. I'd recommend to upload all files first, then tag them and then upload them whenever you want to.
They can wait there forever.

2. For Editorial please check the corresponding checkbox in the metadata panel.

3. Yeah they stay in M+ until you remove them. If you remove them, the system will remove the actual files from our storage and move files to the Archive section in the UI, allowing you to still copy metadata from them if you need. You can no longer upload them though. Submission should still work for files in Archive except for submitting vectors to Dreamstime as it requires the system to upload EPS files and obviously they're not in the storage anymore.
So technically, Archive is the section for removed files.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on November 05, 2019, 14:36
Thank you!  :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mumi on November 07, 2019, 15:03
Hi, I love your service it helps a lot. :)
I just have one big problem for some reason Bigstock is uploading things all over again even though I marked that it stop and as submitted I still have 6K images uploaded for 3rd time with incomplete upload just generating tumbnail like it was uploaded file with the error.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on November 07, 2019, 16:04
Hi, I love your service it helps a lot. :)
I just have one big problem for some reason Bigstock is uploading things all over again even though I marked that it stop and as submitted I still have 6K images uploaded for 3rd time with incomplete upload just generating tumbnail like it was uploaded file with the error.

Apparently Bigstock is returning an error to any upload attempts of this file but actually lists the file in the unfinished despite that fact.
Could you PM me the ID of that file M+ is trying to upload so I could look into it?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mumi on November 07, 2019, 16:24
Hi, I love your service it helps a lot. :)
I just have one big problem for some reason Bigstock is uploading things all over again even though I marked that it stop and as submitted I still have 6K images uploaded for 3rd time with incomplete upload just generating tumbnail like it was uploaded file with the error.

Apparently Bigstock is returning an error to any upload attempts of this file but actually lists the file in the unfinished despite that fact.
Could you PM me the ID of that file M+ is trying to upload so I could look into it?

Probably since I'm new user on forum I cant send PM or I cant find that option... still here is the M+ ID of file 5da510866538587e679a2fa1
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on November 07, 2019, 20:35
Yeah apparently Bigstock responds with an internal server error.
Please try changing the status to 'queued' and then to 'ready', should cancel the uploading.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mumi on November 08, 2019, 20:09
Yeah apparently Bigstock responds with an internal server error.
Please try changing the status to 'queued' and then to 'ready', should cancel the uploading.

I did I changed to subbmited and tought that will stop it but it just kept doing it so I removed Bigstock...
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on November 09, 2019, 02:21
Yeah apparently Bigstock responds with an internal server error.
Please try changing the status to 'queued' and then to 'ready', should cancel the uploading.

I did I changed to subbmited and tought that will stop it but it just kept doing it so I removed Bigstock...

The thing is the system will cancel the uploading attempts only if you change the status from Queued to Ready.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mumi on November 09, 2019, 21:24
Yeah apparently Bigstock responds with an internal server error.
Please try changing the status to 'queued' and then to 'ready', should cancel the uploading.

I did I changed to submitted and thought that will stop it but it just kept doing it so I removed Bigstock...

The thing is the system will cancel the uploading attempts only if you change the status from Queued to Ready.

Ok, I will do that, just if anyone faces this its good to know it. Again thank you for amazing service.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on November 11, 2019, 07:00
Hi. Im currently getting an error message when I try to upload new images.

Error
Couldn't upload any files. Please check the right panel for the exact error messages.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on November 12, 2019, 23:48
Hi. Im currently getting an error message when I try to upload new images.

Error
Couldn't upload any files. Please check the right panel for the exact error messages.

You're probably using the Mac OS X version.
Unfortunately, we had to stop supporting it because of lack of the interest to it from users.
You can try our web version: microstock.plus
It's much more stable, has more features and supports more agencies than the Mac OS X version.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on November 13, 2019, 05:13

You're probably using the Mac OS X version.
Unfortunately, we had to stop supporting it because of lack of the interest to it from users.
You can try our web version: microstock.plus
It's much more stable, has more features and supports more agencies than the Mac OS X version.
[/quote]

This was on the web version. Its working again now so no problem
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Reckless on November 14, 2019, 14:38
Your program keeps re-uploading photos that have already been accepted at various agencies. Dreamstime told me to quit spamming the database. Over the last week I keep checking the agencies and deleting new repeat submissions. Today I have to delete 46 files from 123rf. It's raising heck with my acceptation rate so I went into your program and deleted my sign-on info for all agencies. Hope that ends it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on November 17, 2019, 01:28
Your program keeps re-uploading photos that have already been accepted at various agencies. Dreamstime told me to quit spamming the database. Over the last week I keep checking the agencies and deleting new repeat submissions. Today I have to delete 46 files from 123rf. It's raising heck with my acceptation rate so I went into your program and deleted my sign-on info for all agencies. Hope that ends it.

If you submit files manually please mark them as submitted in Microstock.Plus too. Otherwise MPlus will assume the agency lost the files and will re-upload them automatically after a week.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Reckless on November 17, 2019, 09:49
Thank you. I have been doing it all from my desktop so will check out the online site and try to learn the proper way to do it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 16, 2019, 21:22
Hi, I'm continuing to have issues with the repeated uploads. It's getting too cumbersome to manually track the status of the uploads, when I think the system should be able to detect that a specific file has already been uploaded to an agency. Seems like the 2nd condition from your list below is failing.
Is there anything you can do to fix this? 
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 17, 2019, 08:32
Hi, I'm continuing to have issues with the repeated uploads. It's getting too cumbersome to manually track the status of the uploads, when I think the system should be able to detect that a specific file has already been uploaded to an agency. Seems like the 2nd condition from your list below is failing.
Is there anything you can do to fix this? 
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.

Did you submit those files manually?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 17, 2019, 12:04
Yes, a large number of those I had to submit manually as the app doesn't seem to submit to Dreamstime
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 17, 2019, 21:30
Yes, a large number of those I had to submit manually as the app doesn't seem to submit to Dreamstime

First of all, the app SHOULD submit to Dreamstime. If it doesn't happen please contact the support chat, I'll look into it :)

Second, if you submit something manually please mark it as submitted in M+, other wise it'll consider files as 'lost' by the agency and will re-upload.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 18, 2019, 00:26
Ok, I'll keep an eye out when the app doesn't submit again. However, is it possible to somehow avoid having the app consider the files lost? Shouldn't it be smart enough to understand that it's already uploaded the file? It's less disruptive for me to reupload the file again if a file does indeed get lost (which I haven't had happen yet), rather than to deal with the duplicates. Do you think that's possible?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 18, 2019, 07:54
Ok, I'll keep an eye out when the app doesn't submit again. However, is it possible to somehow avoid having the app consider the files lost? Shouldn't it be smart enough to understand that it's already uploaded the file? It's less disruptive for me to reupload the file again if a file does indeed get lost (which I haven't had happen yet), rather than to deal with the duplicates. Do you think that's possible?
Yes, as I said, just mark the files as submitted in M+ if you submit them manually - it won't re-upload them in that case.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 19, 2019, 00:41
No, that's not what I mean. I'm referring to having this be a built-in feature. It's quite cumbersome when uploading hundreds of files per month, to try and remember to update the status on some agency on some files. I've described the logic that should work for it by default. Hope it makes sense.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2019, 06:40
No, that's not what I mean. I'm referring to having this be a built-in feature. It's quite cumbersome when uploading hundreds of files per month, to try and remember to update the status on some agency on some files. I've described the logic that should work for it by default. Hope it makes sense.

Well for most users it's better to have it that way, because agencies losing files happens all the time and it's hard to track which files got lost to re-upload them manually.
While on the other hand if you do submit files manually it's an action performed by you and you always know which files you submit that way.
I still don't see any reason to perform the submission manually to be honest, why would you do that?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 19, 2019, 12:33
Well for most users it's better to have it that way, because agencies losing files happens all the time and it's hard to track which files got lost to re-upload them manually.
I don't know about the other users' experience, but I don't ever see files just disappear. Are you saying that this happens after your app uploads it to the agency? Is that something you can fix on your end? With several thousand files with multiple agencies, I still can't relate to this problem
While on the other hand if you do submit files manually it's an action performed by you and you always know which files you submit that way.
When I upload sets of 3-5 similar images, it's really difficult to go back and forth between the different sites to see what got and what didn't get submitted. I find that the microstockplus app isn't always consistent at marking the status of the files correctly, so if something is marked as Uploaded and not Submitted, I have to first check whether or not that is correct, then I have to update the files manually. Even though it's certainly not as hard as uploading directly to multiple agencies on my own, it's still quite cumbersome.
I still don't see any reason to perform the submission manually to be honest, why would you do that?
If I recall this correctly, you have set a limit of 33 free uploads per month. It is enforced for some agencies, but not all. And even when it seems to be enforced for an agency, some files still seem to seep through. So for instance with Dreamstime and 123RF I always have to submit the files manually. For others - only sometimes. I suspect it could be a non-issue if I had a subscription, but the issues I've reported here in this thread prevent me from being comfortable with signing up for it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2019, 23:43
I don't know about the other users' experience, but I don't ever see files just disappear. Are you saying that this happens after your app uploads it to the agency? Is that something you can fix on your end? With several thousand files with multiple agencies, I still can't relate to this problem

It's not something that happens on our end, it's just that agencies randomly lose uploaded files. It happens if you upload manually too.
But if you do everything manually it's much easier to spot and fix.
M+ is meant to be 'click Upload once and forget' kind of app, we plan to implement tracking of the approval status after submission as well to make it an even more smooth workflow.

When I upload sets of 3-5 similar images, it's really difficult to go back and forth between the different sites to see what got and what didn't get submitted. I find that the microstockplus app isn't always consistent at marking the status of the files correctly, so if something is marked as Uploaded and not Submitted, I have to first check whether or not that is correct, then I have to update the files manually. Even though it's certainly not as hard as uploading directly to multiple agencies on my own, it's still quite cumbersome.

If it DOES submit a file but doesn't mark it as submitted it's not quite normal and I'd ask you to let me know if such things happen so I could look into that and fix it.
For the investigation I'd only need an ID of a file that got submitted on the agency website but didn't get marked as such.

If I recall this correctly, you have set a limit of 33 free uploads per month. It is enforced for some agencies, but not all. And even when it seems to be enforced for an agency, some files still seem to seep through. So for instance with Dreamstime and 123RF I always have to submit the files manually. For others - only sometimes. I suspect it could be a non-issue if I had a subscription, but the issues I've reported here in this thread prevent me from being comfortable with signing up for it.

While I understand your concerns I'd like to point out that we cannot really promote such ways of using the service because we have quite high operational costs and while it's completely fine to let the users try out the system for free (or even use it completely for free if their volumes are low - below 33 images/month - that's why we put such a limit) it wouldn't be as sustainable if we would intentionally help users to extend their free limit by submitting manually while still saving bandwidth and time on uploading.
I know how it sounds but M+ is not really much profitable and we cannot reduce it further.
Thus, we're looking to improve the workflow and experience of those using the service how it's meant to be used in the first place. That's why there's this feature.
That said, I'd like to say again that it's NOT normal to have files not marked as submitted if they are in fact submitted. So those cases I'll definitely look into if you let me know of any and hopefully that'll improve your experience as well.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 20, 2019, 20:03
I'll keep an eye when I see a status mismatch and let you know.

As for the upload limits, I didn't really have visibility into your constraints so I wasn't clear on the intended reasoning on my end, until I read these details. I was under the impression that the issue was specifically with submissions: you mentioned earlier in your replies to my previous messages that the app was still uploading but not submitting the images after the limit was reached - that to me was the green flag to still use it for upload, but to submit manually as needed... If that's not what you intended, wouldn't you be able to just stop the uploads altogether? I'm happy to use it for just the 33 submissions/uploads you are ok with and don't mean to make you guys feel like I'm trying to cheat the system. I'd also be happy if you considered extending the limit in exchange for feedback and troubleshooting, if you have/would like to have beta testers.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 20, 2019, 21:22
And here's an example of the mismatched status, I have 3 photos that I accidentally skipped over a while back and just realized the other day that they weren't uploaded. I know I'd gone through and marked the rest of the photos as Submitted, but I'm pretty sure I didn't mark these. I do apologize if this is a false alarm and if I did mark it as Submitted myself, but would appreciate if you could check this: 5de1f68afefbf874f30224e8, 5de1f67afefbf874f30224e2, 5dd20afc2bf8ca2069393fea. Bigstock is one the agencies that shows these as submitted, but they weren't. I had to submit them manually today myself.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on December 21, 2019, 19:13
Hi, Niakris,
Maybe it's just me but after entering metadata of a photo the "Save and close" button is overlapped by "Live chat" button. Either I have to slow down my hand or I keep hitting the chat and it gets annoying. Yes, I use mouse to hit buttons.
Can you please move one of them out of the way of the other? TIA
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: viktorcvetkovic on December 26, 2019, 15:43
How can it work without changing file names after submitting? Is there some options?
It is hard to keep the track which file is accepted or rejected after changing names of the files.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 28, 2019, 16:44
@SvetlanaSF

It's not considered cheating or something like that, don't worry.
However, the slight inconvenience that comes in a 'package' with that is that you would have to mark files as submitted manually if you don't want the system to re-upload them again.
We're not planning to try and improve the experience on that part for those who's using the free subscription at the cost of those who's using a paid one, I hope that's understandable.

As of Bigstock, could you provide a bit more information: were those three files completely ready to be submitted except for the categories or did they have that custom identifying keyword we're using for submission when you have submitted them manually?

@Opalescence

Yeah we're aware of that and planning to find a solution.

@viktorcvetkovic

The program will keep your original filenames if you use only Latin characters, digits and underscores in them :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: alijaber on December 29, 2019, 03:05

@viktorcvetkovic

The program will keep your original filenames if you use only Latin characters, digits and underscores in them :)

Are you sure? My file names are always changed despite using Latin characters, digits, and underscores (I upload videos only).
Example: My latest upload: 06_regie.mov becomes: 5e073b888f9ab82daa580520.mov on SS
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 30, 2019, 18:48

@viktorcvetkovic

The program will keep your original filenames if you use only Latin characters, digits and underscores in them :)

Are you sure? My file names are always changed despite using Latin characters, digits, and underscores (I upload videos only).
Example: My latest upload: 06_regie.mov becomes: 5e073b888f9ab82daa580520.mov on SS

Oh right if you're using M+ the names will be always changed but it's not a big problem: you can just copy those names into the "search" field on M+ to see your files :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 30, 2019, 19:53
@SvetlanaSF
It's not considered cheating or something like that, don't worry.
However, the slight inconvenience that comes in a 'package' with that is that you would have to mark files as submitted manually if you don't want the system to re-upload them again.
Ok, good then! Thank you, I'll try to remember it.
@SvetlanaSF
As of Bigstock, could you provide a bit more information: were those three files completely ready to be submitted except for the categories or did they have that custom identifying keyword we're using for submission when you have submitted them manually?
For that one, I'm not sure, unfortunately. I don't believe I needed to do anything, just submit the photos. But I wouldn't bet my life on it. Also, I'm not sure what you mean about the custom keyword. Can you please clarify?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 31, 2019, 00:43
@SvetlanaSF
It's not considered cheating or something like that, don't worry.
However, the slight inconvenience that comes in a 'package' with that is that you would have to mark files as submitted manually if you don't want the system to re-upload them again.
Ok, good then! Thank you, I'll try to remember it.
@SvetlanaSF
As of Bigstock, could you provide a bit more information: were those three files completely ready to be submitted except for the categories or did they have that custom identifying keyword we're using for submission when you have submitted them manually?
For that one, I'm not sure, unfortunately. I don't believe I needed to do anything, just submit the photos. But I wouldn't bet my life on it. Also, I'm not sure what you mean about the custom keyword. Can you please clarify?

The keyword that we're using to identify a file at the Bigstock unfinished section, normally it's starting with 'zzz' and contains of random set of lowercase Latin letters.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on December 31, 2019, 12:50
I just checked and there is no custom keyword in these photos. There is also one new file on BS pending submission, without that custom keyword (5e0acb3f1bf529301d7ecf27) that is marked as Submitted in the app. I'm unable to submit it myself on BS as well. When I try, I get an error saying that the original is no longer there. Not sure which side the problem originated on.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 31, 2019, 22:59
I just checked and there is no custom keyword in these photos. There is also one new file on BS pending submission, without that custom keyword (5e0acb3f1bf529301d7ecf27) that is marked as Submitted in the app. I'm unable to submit it myself on BS as well. When I try, I get an error saying that the original is no longer there. Not sure which side the problem originated on.


If there's no identifying keyword then probably the system has attempted to submit this file already and BS didn't let it through for some reason.
Due to the agency specifics automatic submission won't be possible after that and you would only be able to complete the submission manually (or not, if their system bugs out like in your example).
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on January 02, 2020, 17:56
Shouldn't these files not be marked as Submitted in the app then? That's what I was referring to when I mentioned the status mismatch. Unsubmitted files aside, I can't trust the submitted status either...
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 06, 2020, 10:50
Shouldn't these files not be marked as Submitted in the app then? That's what I was referring to when I mentioned the status mismatch. Unsubmitted files aside, I can't trust the submitted status either...

If the program says that the files have been submitted successfully it means that the agency website replied with a success to the submission request. There is no way for the program to know it wasn't really successful especially considering there's no way to identify the file after removing the identifying keyword :(
We're planning to implement the approval tracking feature for M+ though, it should help.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on January 08, 2020, 00:33
Ok, I see. That makes sense and I agree, approval tracking would be helpful!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on January 08, 2020, 00:51
Different question: how do supertags and other metadata get applied on Alamy? I noticed that as of late many of my photos get submitted without the supertags and other metadata from the Optional tab, like categories, people and property in the image. I can't see any pattern for when this information does/does not get populated as it's all available and filled out in the microstock app
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 09, 2020, 15:25
Different question: how do supertags and other metadata get applied on Alamy? I noticed that as of late many of my photos get submitted without the supertags and other metadata from the Optional tab, like categories, people and property in the image. I can't see any pattern for when this information does/does not get populated as it's all available and filled out in the microstock app

It's caused by their modifications that sometimes prevent SS/M+ from reading all the newly published files.
As you may know, they have a QC (some kind of a review) BEFORE images can be submitted with all the metadata. And this QC can take a long time.
After the QC images will be on sale but without all the extra metadata you've mentioned. And if their website won't provide the correct list of those unfinished files (which it doesn't sometimes) - M+/SS won't be able to complete the submission.
There's not much we can do about it, you can either complete it manually or re-upload.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 10, 2020, 05:31
We've decided to start this year with a really good news for our users! We were discussing an option to download your files back from M+ for a while and finally came up with the best way to implement that.
From now on you can download your JPEG files back (both photos and previews for vectors/videos). Any JPEGs you download will contain a full copy of the information from the M+ database, including metadata and uploading/submission statuses in a format fully compatible with StockSubmitter. It allows to completely synchronize information between M+ and StockSubmitter.
Soon we'll add an option to download EPS and MOV files along with your JPEGs and an option to download a whole folder in a ZIP archive.

To try out the new feature you can select the files you want to download and click the corresponding icon above.

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on January 10, 2020, 12:40
It's caused by their modifications that sometimes prevent SS/M+ from reading all the newly published files.
As you may know, they have a QC (some kind of a review) BEFORE images can be submitted with all the metadata. And this QC can take a long time.
After the QC images will be on sale but without all the extra metadata you've mentioned. And if their website won't provide the correct list of those unfinished files (which it doesn't sometimes) - M+/SS won't be able to complete the submission.
There's not much we can do about it, you can either complete it manually or re-upload.
Ok, thanks for the explanation. I didn't realize that your submission process didn't apply this metadata prior to QC.
And great news about the ability to download the files. Thank you!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 11, 2020, 00:55
Ok, thanks for the explanation. I didn't realize that your submission process didn't apply this metadata prior to QC.

Unfortunately, their system doesn't allow to specify metadata before QC :(
They're reading only standard fields (title, description, keywords) and putting files for QC. You cannot edit them and fill anything else until they pass it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 18, 2020, 01:23
All the fresh Microstock+ news in a single article (https://medium.com/microstock-plus/were-so-glad-to-meet-you-again-a78099576455) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on February 07, 2020, 05:45
All the fresh Microstock+ news in a single article (https://medium.com/microstock-plus/were-so-glad-to-meet-you-again-a78099576455) :)
I like the new improvements!  :) Noticed some already while working.

A quick question: Is there a way to upload a file to the same agency repeatedly? First I made a mistake in description, corrected it, then pressed the upload to checked agency for second time. No idea if it worked because for some files I corrected the descriptions manually in the agency, yes, I'm chaotic.

Also is it possible to reupload in case I want them to reconsider the rejection? The rejections in SS for example seem very random recently.

TIA
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Artist on February 07, 2020, 05:55
Prices?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 07, 2020, 07:47
All the fresh Microstock+ news in a single article (https://medium.com/microstock-plus/were-so-glad-to-meet-you-again-a78099576455) :)
I like the new improvements!  :) Noticed some already while working.

A quick question: Is there a way to upload a file to the same agency repeatedly? First I made a mistake in description, corrected it, then pressed the upload to checked agency for second time. No idea if it worked because for some files I corrected the descriptions manually in the agency, yes, I'm chaotic.

Also is it possible to reupload in case I want them to reconsider the rejection? The rejections in SS for example seem very random recently.

TIA

If you've uploaded a file and then altered its metadata in M+ BEFORE the submission happened (before the status has changed to Submitted) - M+ will use the updated metadata when submitting the file, don't worry.
If the file has been submitted already then you will have to remove it from the agency manually; then change its status for this agency to Ready in M+ and then re-launch the uploading again.

@Artist

The service itself is free, uploads are unlimited.
The only limited feature is the automatic submission (when the service is automatically filling all the fields on the agency website and sends files for review) - you can submit up to 33 files per month to every agency on the Free subscription plan.
If you need to submit more you can purchase one of our paid subscription plans or submit the rest of the files manually after the service has uploaded them.
You can see the list of the available plans by clicking your account balance in the top right corner of any M+ page, then click "Choose a Package" button.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on February 24, 2020, 11:34
Thanks! The more I learn how to use M+ the more I like it! :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 08, 2020, 10:40
Meet the spring with the M+ news! (https://medium.com/microstock-plus/meet-the-spring-with-the-m-news-6f345ab4874)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: janczech on March 15, 2020, 15:51
Meet the spring with the M+ news! (https://medium.com/microstock-plus/meet-the-spring-with-the-m-news-6f345ab4874)
Hi Niakris,

I used today for the first time M+ everything went fine i did the tagging etc, then uploaded/sent the files and the page went blank saying Not Found. I'm using Mac, what to do with that?

Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: steheap on March 15, 2020, 18:26
It looks like the servers are down at the moment.

Steve
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on March 15, 2020, 20:53
Hi Niakris,

I used today for the first time M+ everything went fine i did the tagging etc, then uploaded/sent the files and the page went blank saying Not Found. I'm using Mac, what to do with that?

Thanks

The same here - not found, using Mac, tried on iPad too.
 Hope you are ok, Niakris.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on March 15, 2020, 20:58
IT'S BACK!!!  ;D :D :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 15, 2020, 22:48
Fixed! Apologies for the inconvenience.
We've taken measures to make sure someone of the dev team is notified if something like this happens again even if it's sleep time :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on March 17, 2020, 17:53
I can't figure out how can I attach an existing property release to a photo.  :-\ Found how to attach one from Stock Submitter (I don't have anything there, no account, no releases, no photos, nada) or how to create (I have the release already, no need to create). Present situation: photo on M+, release on computer. How to unite them?
Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 18, 2020, 01:39
I can't figure out how can I attach an existing property release to a photo.  :-\ Found how to attach one from Stock Submitter (I don't have anything there, no account, no releases, no photos, nada) or how to create (I have the release already, no need to create). Present situation: photo on M+, release on computer. How to unite them?
Thanks!

Open the metadata editor, "Releases" tab, there you can create a release and attach it (it should be attached by default once you create it IIRC).
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 29, 2020, 10:53
We carry on our duty no matter what! (https://medium.com/microstock-plus/we-carry-on-our-duty-no-matter-what-21dfa3086808)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Brainspieler on April 10, 2020, 05:07
We carry on our duty no matter what! (https://medium.com/microstock-plus/we-carry-on-our-duty-no-matter-what-21dfa3086808)

Hey everyone! Can't manage my AdobeStock agency. I'm trying to log in with my correct email and password but there is "error (Hashing error #-47)" appears. Please help me to activate my AdobeStock account.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 10, 2020, 08:41
We carry on our duty no matter what! (https://medium.com/microstock-plus/we-carry-on-our-duty-no-matter-what-21dfa3086808)

Hey everyone! Can't manage my AdobeStock agency. I'm trying to log in with my correct email and password but there is "error (Hashing error #-47)" appears. Please help me to activate my AdobeStock account.

It means you've used too many different passwords with your AdobeStock account and triggered a brute force protection.
Please try changing password to one of the passwords used before.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on April 26, 2020, 11:31
Hi, Niakris! Is there some kind of manual somewhere to read. I see there are lots of nice functions and colourful buttons but have no idea what do they do. The Support centre only has about problems but I mean for normal educated everyday use.

And this is the specific question I tried to find answers to: Can I submit video footage files without using FTP? To all agencies or to which ones? Can I upload a video to M+ and proceed the same as with a photo - title, description, keywords, press submit button? Or what do I do?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 27, 2020, 08:02
1. I'm afraid there's no manual at the moment, but we're planning to find time for it in the future.
2. M+ will automatically upload footages via FTP to any agencies that support that.
If you mean uploading footages to M+ itself then that's possible too, you can find the FTP credentials in the Upload Files section.
Uploading from M+ to custom FTPs is not yet supported unfortunately.
3. Yes, you can work with videos the same exact way as you would with videos - it'll work fine :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on April 27, 2020, 13:46
Thanks!  :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Dhav on May 04, 2020, 06:51
Hi
Any chance that you can update the site so that it shows the correct earnings data for 123RF. Typically it always shows last month plus this current month. Even though its not a huge sum it its pretty annoying. The "earnings this month" data shown on the 123RF site always shows the correct amount for me but not in microstockplus.
Thank you.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 05, 2020, 02:26
Hi
Any chance that you can update the site so that it shows the correct earnings data for 123RF. Typically it always shows last month plus this current month. Even though its not a huge sum it its pretty annoying. The "earnings this month" data shown on the 123RF site always shows the correct amount for me but not in microstockplus.
Thank you.

We're reading the current value directly from 123rf, could you PM me a screenshot where you get the value that's always correct?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on May 06, 2020, 19:05
Hi!  :) I love that M+ gives categories automatically when I fill the keywords. I don't like when it overrides the categories I put in manually before filling keywords. Just now resulted in 2 the same, had to change = unnecessary extra work, and it's the best case, possibly I haven't noticed it and some photos have carelessly filled metadata.

Also the pop message "Conformation All uploads have been completed. Do you want to......."  when uploading. I just want to keep doing what I was doing but this message always jumps forward and makes a mess with my work. It always appears exactly when I have a photo half way to "Drop the files here".

 :) Thanks

P.S. I also like that there is a place like this where I can moan and it is taken into account and site keeps improving!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 07, 2020, 07:28
Hi!  :) I love that M+ gives categories automatically when I fill the keywords. I don't like when it overrides the categories I put in manually before filling keywords. Just now resulted in 2 the same, had to change = unnecessary extra work, and it's the best case, possibly I haven't noticed it and some photos have carelessly filled metadata.

Also the pop message "Conformation All uploads have been completed. Do you want to......."  when uploading. I just want to keep doing what I was doing but this message always jumps forward and makes a mess with my work. It always appears exactly when I have a photo half way to "Drop the files here".

 :) Thanks

P.S. I also like that there is a place like this where I can moan and it is taken into account and site keeps improving!

Thank you for the feedback!

1. If you select BOTH categories manually they won't be overridden. Only the categories you didn't select get replaced by the automatically generated ones.
So the scenario you've described can happen if you select "A" as category 1 and then the system selects it as the category 2 automatically because you've left it blank.

2. I think we could add a "Don't show again" option to that message :) Will add it to the to-do list
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Opalescence on May 08, 2020, 06:47
Thanks!
1. No, not really, if I select categories manually then I select all 3 and their subcategories too. If I start with keywords then the machine does the categories and I check them. So if I did them myself I thought that was it, but no, they do change after (during) the keywords are done.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 08, 2020, 07:10
Thanks!
1. No, not really, if I select categories manually then I select all 3 and their subcategories too. If I start with keywords then the machine does the categories and I check them. So if I did them myself I thought that was it, but no, they do change after (during) the keywords are done.

That's really weird.
Could you provide an example of a file ID that you've specified categories for but they have changed?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jjneff on May 08, 2020, 08:56
Anyone know where I can find the iStock API key to use in order to upload video files, I have looked on the Getty ESP but can't find it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 10, 2020, 00:53
Anyone know where I can find the iStock API key to use in order to upload video files, I have looked on the Getty ESP but can't find it.

I'm afraid we cannot provide those keys any longer.
However, you could try asking in StockSubmitter telegram group: https://t.me/StockSubmitter
Heard someone has working keys there.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 10, 2020, 12:19
A bunch of good news with Microstock+ (https://medium.com/microstock-plus/a-boost-of-good-news-with-microstock-cf21c9983d31)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 17, 2020, 05:46
If you has started experiencing issues with connecting your Shutterstock account to M+, please use the following guide to resolve it:
https://support.microstock.plus/kb/shutterstock-is-sending-me-a-link-to-reset-my-password-why-does-it-happen-and-how-to-solve-that
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: melking on May 19, 2020, 17:47
Does anyone have a Promo Code for Microstock Plus?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 20, 2020, 01:08
Does anyone have a Promo Code for Microstock Plus?

There's normally a promo codes giveaway during Christmas.
Right now there are no giveaways I'm afraid.