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Microstock Photography Forum - General => Microstock Services => MicrostockSubmitter => Topic started by: Niakris on December 16, 2018, 14:13

Title: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 16, 2018, 14:13
We're happy to announce the public Beta of our new web-based service of management, uploading and submission of any microstock content!

More information in our new blog: https://medium.com/microstock-plus/weve-launched-the-open-beta-52deb30f8b2

Frequently Asked Questions (https://medium.com/microstock-plus/frequently-asked-questions-about-microstock-206b14c6f7ea)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on December 17, 2018, 04:03
Excellent news !!   :D 8)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sturmwarnung on December 18, 2018, 15:16
That's really cool!

2 questions:
- Will you continue to develob stocksubmitter, or will it be replaced by the new web based service?
- will there be a way to import configuration from stocksubmitter save files?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: MircoV on December 18, 2018, 16:51
Its great platform.

While i am entering keywords i cant see the image thumbnail. Will it be added?
Thanks.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2018, 01:47
Thank you for the feedback everyone! :)

@sturmwarnung

1. Of course we will, this tool is an addition which can be used together with StockSubmitter or as a standalone platform whichever suits you better!

2. It is, in fact, already fully integrated with StockSubmitter!

To enable it, please go to the Agency settings in StockSubmitter, select Microstock.Plus and click "Enable". The settings will be synchronized automatically.
You can also enable synchronization of your local release database with the server using the corresponding checkbox on the Features tab in the program settings.

After that you can either upload your files directly to M+ (via website or FTP) and tag them there OR tag images in StockSubmitter, select Microstock.Plus uploading checkbox among the agencies you want to get your files submitted to and click Upload like you did before - the program will upload your content to M+ and launch the uploading process from M+ to the selected agencies.

So basically the system can suit any workflow :)

@MircoV

At this point we decided to use our resources for other core features and just integrate existing keywording platforms and they don't support showing thumbnails of the content you tag.
However, we have plans to implement our own perfect keywording tool in January (we've gathered lots of feedback from our users to know what it should be capable of) that will show the thumbnails of the content that's being tagged for sure :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: MircoV on December 19, 2018, 02:28
Thank you Niakris.

Actually i am not talking about the keyword suggestion tool. I mean the regular place where we start to enter keywords. When selecting a photo i click on the edit icon then a screen appears for keywording and adding description. That screen doesnt has a thumbnail what makes keywording rather less practical ;).

Thank you.

Mirco
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2018, 05:24
Thank you Niakris.

Actually i am not talking about the keyword suggestion tool. I mean the regular place where we start to enter keywords. When selecting a photo i click on the edit icon then a screen appears for keywording and adding description. That screen doesnt has a thumbnail what makes keywording rather less practical ;).

Thank you.

Mirco

Oh, that's actually not that hard to implement :) I've added that to the to-do list and will implement this week, thanks for the idea!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: StockStudio on December 19, 2018, 12:03
I can't sign in with my google account... Is that a known limitation as of now?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sturmwarnung on December 19, 2018, 12:30
Very cool, thanks for the information! I hope I find the time for testing soon.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Not Today on December 19, 2018, 12:52
Sounds interesting. Is this limited to photos only or will it support videos, vectors, audio etc?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 19, 2018, 22:28
Sounds interesting. Is this limited to photos only or will it support videos, vectors, audio etc?

You can submit any types of content :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 23, 2018, 13:45
What's new in Microstock+ after the first week of Beta (https://medium.com/microstock-plus/first-week-of-microstock-2772bd912df8)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: dbvirago on December 23, 2018, 16:22
Two questions: First, I sign in using my Stocksubmitter login and it says, "This service is under construction now and only those invited to the beta can use it. "
Did I misunderstand or am I doing something wrong?

Two, I've read the blog, and posts in various places and I'm still not sure I understand what it will do for me. I've been using Stocksubmitter for a long time, and am happy with it. Not sure what the new site does in addition Of course, if I could look at it, I might understand better.

Edit: Ok, actually three questions. If I enable it in Stocksubmitter, what does that do for me in addition to what is already being done?

Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 24, 2018, 00:15
Hi :)

1. As I wrote in the article, you need to enable the access for yourself first using a link from the article :)

2. Well basically at this point it's a way to save your bandwidth and time by just uploading the files to the service and telling it where should those files go - it will take care of the rest (uploading & submitting without requiring any of your attention or requiring to keep the program running). We're planning much more though - analytics, keyworders, etc.

3. It will allow you to upload files to M+ with a single extra click compared to the normal uploading with StockSubmitter. In addition, it will automatically synchronize your settings with the service. And if you opt for it - synchronize your releases with the server and keep them up to date on all your computers and on M+ automatically.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on December 30, 2018, 07:38
Traditional Sunday overview of the new features in M+ (https://medium.com/microstock-plus/merry-christmas-and-a-happy-new-year-2dbbb6404b85)

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: PZF on January 01, 2019, 06:04
Am I right in understanding you need to sign up with Medium (?) in order to get this to work?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 01, 2019, 08:19
Am I right in understanding you need to sign up with Medium (?) in order to get this to work?

Not really, just open the link in the first post and read the introduction article :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sshoults on January 04, 2019, 13:05
This is marvellous, I am excited to try it! Is it currently working with the Mac version of StockSubmitter? I don't see it in the agency list yet.

Thank you!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 04, 2019, 23:02
This is marvellous, I am excited to try it! Is it currently working with the Mac version of StockSubmitter? I don't see it in the agency list yet.

Thank you!

Unfortunately, there is no integration with the Mac version of the program.
But you can use it directly.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on January 07, 2019, 05:27
This service is looking great! Just a couple of questions.
1. Is there a way to add my pricing to Pond5 and creative market when it is working?
2. Will you add Canva as an agency?
Thanks
I look forward to using it soon
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 07, 2019, 08:08
This service is looking great! Just a couple of questions.
1. Is there a way to add my pricing to Pond5 and creative market when it is working?
2. Will you add Canva as an agency?
Thanks
I look forward to using it soon

Thank you! :)

1. Of course, just click the "Pricing configuration" button in the metadata editor panel.
2. We plan that, but cannot promise any dates yet.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: leaf on January 07, 2019, 13:15
Great news and great work niakris!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on January 17, 2019, 10:42
How do I remove a Directory (empty) in File Tree view ??   8)

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 17, 2019, 21:27
How do I remove a Directory (empty) in File Tree view ??   8)

At the moment you cannot, but it'll be implemented soon :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 20, 2019, 10:10
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on January 23, 2019, 10:57
EDIT: Looks like this is an Shutterstock issue. Sorry for the confusion

Just started using this. It seems great.
Although I noticed on one batch of images it said they were uploaded but 1 images was missing in Shutterstock.
Will this happen often? I will have to go through and check which image is missing.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 23, 2019, 20:39
EDIT: Looks like this is an Shutterstock issue. Sorry for the confusion

Just started using this. It seems great.
Although I noticed on one batch of images it said they were uploaded but 1 images was missing in Shutterstock.
Will this happen often? I will have to go through and check which image is missing.

This happens sometimes due to Shutterstock ingestion system issues. Don't worry though, the system is watching such files and will re-upload them automatically if they do not appear at the website within a week.
If you want to re-upload earlier, you can select the file, assign 'ready' status for Shutterstock to it and re-upload it manually.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 23, 2019, 22:45
We've written a F.A.Q. to help with the common questions about the service :)
https://medium.com/microstock-plus/frequently-asked-questions-about-microstock-206b14c6f7ea
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on January 25, 2019, 21:31
From FAQ :

How do I specify the batch name for iStock and Dissolve in M+?

I thought iStock was off limits ??  No longer allowed !?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 26, 2019, 00:24
From FAQ :

How do I specify the batch name for iStock and Dissolve in M+?

I thought iStock was off limits ??  No longer allowed !?

Getty blocked our API keys to access their API.
If you happen to have working API keys you can specify them in settings and upload to ESP with SS/M+.
We cannot provide them nor do we encourage using this feature in any way.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 27, 2019, 22:05
Latest project news (https://medium.com/microstock-plus/latest-project-news-25bb69ca8864)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on January 29, 2019, 09:02
I have been testing this recently. I have noticed that Pond5 continually misses some of my uploads. Uploaded 17 and 10 are available. etc
If i reupload the files pond5 tells me those file names have already been uploaded.
Anyone else with this issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on January 29, 2019, 16:48
I have been testing this recently. I have noticed that Pond5 continually misses some of my uploads. Uploaded 17 and 10 are available. etc
If i reupload the files pond5 tells me those file names have already been uploaded.
Anyone else with this issue?

Write to the author.  He is incredibly involved and responsive.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on January 30, 2019, 00:48
I have been testing this recently. I have noticed that Pond5 continually misses some of my uploads. Uploaded 17 and 10 are available. etc
If i reupload the files pond5 tells me those file names have already been uploaded.
Anyone else with this issue?

That's a classic Pond5 bug, their processing is slow and unstable in general.
If the system notices that an uploaded file didn't appear at the agency website within a week - it'll automatically re-upload it given you didn't remove it from M+.
So don't worry and let the system take care of your files :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 03, 2019, 11:37
Fresh Sunday report! (https://medium.com/microstock-plus/we-never-stop-with-the-great-updates-20724a776973) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 08, 2019, 10:06
Hi, thanks for adding me to the beta users group. I've added the following agencies, Shutterstock, Dreamstime and Adobe. Upload 10 photos to each of the agencies all with titles, descriptions keywords and categories. The following is what happened when I checked each agency site.

Shutterstock - no keywords, no title, no categories
Dreamstime - no photos uploaded at.. this may be a known issue
Adobe - no titles, not all keywords included (example one photo had 30 keywords, but only 23 show up on the adobe site), but some keywords appeared that were not my keywords

Love the concept, the design and the friendly ease of use, and totally understand we are in beta
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 08, 2019, 10:14
Hi, thanks for adding me to the beta users group. I've added the following agencies, Shutterstock, Dreamstime and Adobe. Upload 10 photos to each of the agencies all with titles, descriptions keywords and categories. The following is what happened when I checked each agency site.

Shutterstock - no keywords, no title, no categories
Dreamstime - no photos uploaded at.. this may be a known issue
Adobe - no titles, not all keywords included (example one photo had 30 keywords, but only 23 show up on the adobe site), but some keywords appeared that were not my keywords

Love the concept, the design and the friendly ease of use, and totally understand we are in beta

Probably you've checked it too quickly.
Uploaded files will always lack metadata if the agency doesn't fill the fields automatically. It's the same as if you would upload files manually.
After uploading the files the system will check the agencies websites every 15 minutes or so to see if the files have appeared.
Once it finds the files there it will 'submit' them, filling all the fields and sending them for review.
So all you need to do is just to wait for the submission to happen (should have happened by now).

And of course some agencies are slow with processing the uploaded files (like DT) so if the files did not appear yet it means the website is still processing them and the system will submit them once they appear at the website.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 08, 2019, 10:23
Boom, thanks for the speedy response, Shutterstock :) and Adobe are waiting for review, complete with titles, keywords and categories. Dreamstime well zzzzzz
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 09, 2019, 09:53
Hi, 24 hours later still no images on Dreamstime that I uploaded.

Bug - when typing in the title or description field and want to go back and add a word in what you have already typed, you can only type one character at a time, the cursor jumps to the end of the text after each character you type. Hope this makes sense.

Is there better performance with a certain browser?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 09, 2019, 10:00
Hi, 24 hours later still no images on Dreamstime that I uploaded.

Bug - when typing in the title or description field and want to go back and add a word in what you have already typed, you can only type one character at a time, the cursor jumps to the end of the text after each character you type. Hope this makes sense.

Is there better performance with a certain browser?

1. The system will automatically re-upload files if they didn't appear on the agency website within a week. So just let it be :)
Alternatively, you can change their status to Ready for Dreamstime and re-upload manually.

2. It is a known Safari bug. We thought we've fixed it but it seems it still happens... Will think what we can do about it. It's kind of a 'blind debug' since modern versions of Safari don't work on any OS that can be installed on a regular PC.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on February 10, 2019, 04:14
Thanks, Niakris, shifted to using Chrome and that text/title issue goes away.

One thing I've noticed is that the drop down for categories for DT doesn't seem to stay in alphabetical order.
Also entering my login details for Pond5 and the site is not saving the login info.

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 10, 2019, 06:01
Thanks, Niakris, shifted to using Chrome and that text/title issue goes away.

One thing I've noticed is that the drop down for categories for DT doesn't seem to stay in alphabetical order.
Also entering my login details for Pond5 and the site is not saving the login info.

DT: Will fix that, thanks for letting us know!
Pond5: Did you fill the FTP password field?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: cobalt on February 10, 2019, 09:19
What kind of files do you take? Only photos? Or also videos?

Can we also download our own files back down from the cloud? So would it also be an online backup?

It looks really interesting and might save me time or allow me to add more agencies.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: PZF on February 10, 2019, 12:21
Connection error. Network send error.
Any idea what this means? I can't log in.....let alone upload...
:(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: RAW on February 10, 2019, 14:52
Hi,

I purchased a Stock Submitter subscription. It is no longer available.

I am also unable to report the problem through your software. It just gives an error.

You should add your contact information to your website! There is no way of contacting you!

Please fix.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on February 10, 2019, 14:55
Connection error. Network send error.
Any idea what this means? I can't log in.....let alone upload...
:(

They had a major database crash today. They are aware of it, and are in the process of fixing now.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on February 10, 2019, 14:55
I purchased a Stock Submitter subscription. It is no longer available.

I am also unable to report the problem through your software. It just gives an error.

They had a major database crash today. They are aware of it, and are in the process of fixing now.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 10, 2019, 17:54
@cobalt

We support all types of content - photos, vectors, videos.
We plan to add a feature to download your content back soon :)

@PZF, RAW

We had a major technical issue today.
Support Chat works now :)
Other ways to contact us are: Telegram Netherspite; e-mail mephisto123@gmail.com
Please contact me using one of those ways (or the built-in Support Chat) to let me know if you have any issues with your subscription.
I apologize for the inconvenience.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on February 12, 2019, 05:06
Is it possible to arrange the file tree in alphabetical order? I can see this becoming an issue if I create lots of folders. Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 12, 2019, 07:23
Is it possible to arrange the file tree in alphabetical order? I can see this becoming an issue if I create lots of folders. Thanks

It was implemented already.
If you have issues with it please PM me your registration e-mail.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 24, 2019, 10:14
Fresh Sunday report (https://medium.com/microstock-plus/the-spring-is-coming-9d094cb34bf5) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: cobalt on February 24, 2019, 11:22
It all sounds very good, I‘ll wait for the full release, but this could be very helpful and allow me to also submit to the smaller places I usually ignore.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on February 24, 2019, 21:11
It all sounds very good, I‘ll wait for the full release, but this could be very helpful and allow me to also submit to the smaller places I usually ignore.


It's actually pretty much release-grade right now.
All of the main features are there, agencies support is stable.
We're still improving it of course but that's normal process - the same we do for StockSubmitter despite it's nearly 9 years on the market :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Restless Mind on March 04, 2019, 14:06
I have not been able to login to Microstock.Plus or Stocksubmitter since their server crashed. I get the following message after each attempt.

 "That e-mail address does not have an associated user account or the associated account is registered via a social network. In the latter case please log in using the social network details used to register."

I've sent multiple emails via the contact section of each site and have yet to receive a response. Anyone have any suggestions?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 05, 2019, 00:34
I have not been able to login to Microstock.Plus or Stocksubmitter since their server crashed. I get the following message after each attempt.

 "That e-mail address does not have an associated user account or the associated account is registered via a social network. In the latter case please log in using the social network details used to register."

I've sent multiple emails via the contact section of each site and have yet to receive a response. Anyone have any suggestions?

Probably you've registered after 23rd October and your account got lost due to the issue.
Please register again.
If you had a paid subscription please PM me your registration e-mail after registering.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 05, 2019, 00:35
By the way, there was a new Sunday report (https://medium.com/microstock-plus/the-analytics-and-trend-prediction-sections-are-at-hand-bd4f99027ae6?source=collection_home---6------0---------------------) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on March 07, 2019, 06:59
Im sure this is an issue with the agency not the software, but why does the royalty amount for 123RF not reset once a payout has been made? I always see last months amount and then this months adds to it. At the every end of the month it resets?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 07, 2019, 07:37
Im sure this is an issue with the agency not the software, but why does the royalty amount for 123RF not reset once a payout has been made? I always see last months amount and then this months adds to it. At the every end of the month it resets?

Yes they sometimes keep giving out wrong value long time :(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on March 17, 2019, 09:44
Our traditional Sunday report (https://medium.com/microstock-plus/we-missed-you-so-much-5c54879e82ba) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 01, 2019, 10:25
Sunday report from 31st of March (https://medium.com/microstock-plus/the-april-fools-day-is-coming-beaf3e68dcad) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 03, 2019, 09:36
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 03, 2019, 09:40
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:maoyanan2001@163.com,Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 03, 2019, 12:06
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:maoyanan2001@163.com,Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 03, 2019, 21:19
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:maoyanan2001@163.com,Thanks!

Please try installing the new beta version (the "BETA" link on the official page).


Also I've activated the M+ access for you so you can try that :)


Thanks!!!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 04, 2019, 11:14
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:maoyanan2001@163.com,Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)

I was faced with a new problem,When I use keyword tools, the software Automatic exit,Looking forward to your help,Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 04, 2019, 16:08
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:maoyanan2001@163.com,Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)

I was faced with a new problem,When I use keyword tools, the software Automatic exit,Looking forward to your help,Thanks

Fixed that, please update the program :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 04, 2019, 22:11
Hi,When I used the program s, appear mistakes as below,Why? and how can I get    Microstock.Plus? I know I am new at this job, ;D
Thanks!
can you activate access to M+ for me account ? my Email:maoyanan2001@163.com,Thanks!

Please try installing the new beta version (the "BETA" link on the official page).

Also I've activated the M+ access for you so you can try that :)

I was faced with a new problem,When I use keyword tools, the software Automatic exit,Looking forward to your help,Thanks

Fixed that, please update the program :)

You are great! Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 07, 2019, 10:51
Our new Sunday report (https://medium.com/microstock-plus/we-cant-wait-for-warm-days-to-come-4074d7948867) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 09, 2019, 09:48
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 09, 2019, 21:37
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 10, 2019, 00:38
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.

Where can I find the API access keys? Thanks! :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 10, 2019, 23:22
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.

Where can I find the API access keys? Thanks! :)

Our keys have been blocked by Getty so we cannot provide them anymore. However, you could try asking in StockSubmitter telegram group, I heard someone has them there.
I'm not encouraging anyone to do anything though.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on April 11, 2019, 09:11
Problem sorted 8)  pls ignore !
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 12, 2019, 21:27
Traditional Sunday reports for the last 2 weeks:

Last week (https://medium.com/microstock-plus/were-bursting-into-2019-cad7d3adca15?source=collection_home---6------1---------------------)
This week (https://medium.com/microstock-plus/good-news-everyone-1ea50eac0832?source=collection_home---6------0---------------------)

I apologize for forgetting to post the link last week :(

Hi can I ues Microstock.Plus for IS(esp)?

It's possible if you enter valid API access keys in settings.

Where can I find the API access keys? Thanks! :)

Our keys have been blocked by Getty so we cannot provide them anymore. However, you could try asking in StockSubmitter telegram group, I heard someone has them there.
I'm not encouraging anyone to do anything though.

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 14, 2019, 00:09

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 14, 2019, 05:20

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)

maoyanan2001@163.com Thank you very much! :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 14, 2019, 15:40
Another fine week with M+ (https://medium.com/@mephisto123/another-fine-week-with-m-932d88e3e3ac) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 14, 2019, 15:41

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)

maoyanan2001@163.com Thank you very much! :)

Hmm there's no such user on M+
Are you sure the e-mail is the one you're using to log into M+ ?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 14, 2019, 19:01

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?

Please PM me your registration e-mail I'll check it :)

maoyanan2001@163.com Thank you very much! :)

Hmm there's no such user on M+
Are you sure the e-mail is the one you're using to log into M+ ?

Yes, T sure ???
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on April 15, 2019, 07:24
Hi is is possible to add canva to the agency list or a way we can add a custom ftp.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 15, 2019, 11:18
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 15, 2019, 19:07
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)

You're right. I've seen some images on 123RF today. ;D

I have another question. When I upload the video(4K,Photo-Jpeg) to ClipCanvas, the results appear as shown below. What's wrong? :-\ Thank you very much!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 16, 2019, 01:43
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)

You're right. I've seen some images on 123RF today. ;D

I have another question. When I upload the video(4K,Photo-Jpeg) to ClipCanvas, the results appear as shown below. What's wrong? :-\ Thank you very much!

Please select those files and click the "Custom Agency Metadata" button, then proceed to the ClipCanvas tab and fill whatever they require :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 16, 2019, 20:47
jixiediyigan

It seems there's issue with their FTP, the system will keep trying to upload there until it'll work.

@Ink

Yes, custom FTPs are planned :)

You're right. I've seen some images on 123RF today. ;D

I have another question. When I upload the video(4K,Photo-Jpeg) to ClipCanvas, the results appear as shown below. What's wrong? :-\ Thank you very much!

Please select those files and click the "Custom Agency Metadata" button, then proceed to the ClipCanvas tab and fill whatever they require :)

You are  amazing!!! ;D
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: VUSschneider on April 18, 2019, 04:19
We have a Login problem with AdobeStock on the M+. Password and Login datas are correctly copied. Are there actually problems?

Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 18, 2019, 19:41
We have a Login problem with DepositPhotos on the M+. Password and Login datas are correctly copied. Are there actually problems? ;D ;D ;D
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 19, 2019, 01:32
@VUSschneider, jixiediyigan

What error message are you receiving exactly?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 19, 2019, 06:09
@VUSschneider, jixiediyigan

What error message are you receiving exactly?

Nothing, always back to the original state(incomplete login information) :'(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 20, 2019, 02:09
@VUSschneider, jixiediyigan

What error message are you receiving exactly?

Nothing, always back to the original state(incomplete login information) :'(

Please PM me a screenshot of how do you fill the data before saving it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 20, 2019, 06:21
@VUSschneider, jixiediyigan

What error message are you receiving exactly?

Nothing, always back to the original state(incomplete login information) :'(

Please PM me a screenshot of how do you fill the data before saving it.

When I tried again about DP, I succeeded 8)

Then I have another question as shown,Microstock.Plus keeps entering the state. It appeared so often and so long time that I had to stop and wait, how can I improve this situation? Thanks!!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 20, 2019, 23:00
Then I have another question as shown,Microstock.Plus keeps entering the state. It appeared so often and so long time that I had to stop and wait, how can I improve this situation? Thanks!!

What actions trigger this situation?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 21, 2019, 02:15
Then I have another question as shown,Microstock.Plus keeps entering the state. It appeared so often and so long time that I had to stop and wait, how can I improve this situation? Thanks!!

What actions trigger this situation?

Even if I didn't do any action, the page was refreshed very frequently.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on April 21, 2019, 11:35
How can I get access to your online beta? The webpage here (https://microstock.plus/beta) says that you aren't taking submissions but as of yesterday, my local app isn't able to connect to the login server. Two months earlier, on your Facebook page, I reported that the keywording stopped working but got no reply. Are you aware of these issues?
I'm on Mac and seems like there is no new version to update to, and the current online version is in beta, access to which is currently closed. I'm completely stuck!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 21, 2019, 20:47
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 21, 2019, 20:47
Fresh Sunday report! (https://medium.com/microstock-plus/m-is-always-in-touch-3605e44e0942) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 21, 2019, 20:59
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail

Yes, it happens all the time. I'm waiting most of the time. :-X
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on April 23, 2019, 22:37
@SvetlanaSF
Please PM me your registration e-mail
Sent you a PM! Look forward to the invite and thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 24, 2019, 01:19
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail

Yes, it happens all the time. I'm waiting most of the time. :-X

Should be fixed now, please let me know if it happens again.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Alatriste on April 24, 2019, 07:10
Hi. Im a stocksubmitter user. Aren´t M+ registration open to new users?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 24, 2019, 23:42
Hi. Im a stocksubmitter user. Aren´t M+ registration open to new users?

Please PM me your registration e-mail :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sshoults on April 25, 2019, 10:54

Thank you. I've given up IS :o
Another question,I used Microstock.Plus to upload videos and photos to 123RF, but after about a week, the upload status was always displayed as "Queued",what's wrong?
[/quote]

I'm having the same issue - largely with Dreamstime, Alamy, 123RF and Pond5. Some are being submitted but I can't work out how to try and force submit - do I just click the 'upload/submit' button again? I can see a batch of images on my DT account that haven't been submitted from an upload a few weeks ago.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 26, 2019, 11:49
I'm having the same issue - largely with Dreamstime, Alamy, 123RF and Pond5. Some are being submitted but I can't work out how to try and force submit - do I just click the 'upload/submit' button again? I can see a batch of images on my DT account that haven't been submitted from an upload a few weeks ago.

Please PM me your registration e-mail and an example of a file ID that didn't get submitted to DT.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: jixiediyigan on April 27, 2019, 03:29
@jixiediyigan

So it is triggered by the normal page updates?
When did it happen for the last time?

@SvetlanaSF

Please PM me your registration e-mail

Yes, it happens all the time. I'm waiting most of the time. :-X

Should be fixed now, please let me know if it happens again.

I be persecuted by this situation,I've been waiting for 30 seconds in a minute. I don't know if this related to my network speed or area. :'(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sshoults on April 27, 2019, 06:28
I'm having the same issue - largely with Dreamstime, Alamy, 123RF and Pond5. Some are being submitted but I can't work out how to try and force submit - do I just click the 'upload/submit' button again? I can see a batch of images on my DT account that haven't been submitted from an upload a few weeks ago.

Please PM me your registration e-mail and an example of a file ID that didn't get submitted to DT.

I think it may have resolved as I just had a number of notifications through from DT. Thank you
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on April 28, 2019, 14:03
I'm noticing an issue where the Description field in Bigstock and Shutterstock is getting populated with the Title field values from MS+(this isn't happening on Dreamstime for instance). As such, all my editorial photos got rejected since the title isn't formatted appropriately for the editorial submission. Is this a known issue? Is there a workaround at all?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on April 28, 2019, 23:52
I'm noticing an issue where the Description field in Bigstock and Shutterstock is getting populated with the Title field values from MS+(this isn't happening on Dreamstime for instance). As such, all my editorial photos got rejected since the title isn't formatted appropriately for the editorial submission. Is this a known issue? Is there a workaround at all?

Please enable the "use description as title" option in settings of Shutterstock and Bigstock in M+ :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on May 01, 2019, 21:33
Ok, cool! Thank you!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 12, 2019, 08:11
Among all days Sunday is the best! (https://medium.com/microstock-plus/among-all-days-sunday-is-the-best-5c2ceabfc1bd)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 15, 2019, 16:24
None of my images seem to get submitted to 123RF. Is this a known issue? they all upload but never get to submitted status
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 16, 2019, 20:26
None of my images seem to get submitted to 123RF. Is this a known issue? they all upload but never get to submitted status
do they appear at 123rf website?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 17, 2019, 02:17
No, you are right. It doesnt look like they get there at all.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 17, 2019, 07:07
No, you are right. It doesnt look like they get there at all.

Their processing is really bugged... Try re-uploading until it gets there.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: VUSschneider on May 18, 2019, 01:54
I want to activate adobe stock on microstock plus. When i type in my login information and save there`s always a "worng password error".
When i look back at the page my login information are typed in wrong. I tried several time. Even if i erase the agency. When i reopen it there are still wrong login information after i typed all again.
Is there a way to fix this?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 18, 2019, 04:09
I want to activate adobe stock on microstock plus. When i type in my login information and save there`s always a "worng password error".
When i look back at the page my login information are typed in wrong. I tried several time. Even if i erase the agency. When i reopen it there are still wrong login information after i typed all again.
Is there a way to fix this?

Yes, please disable passwords remembering in your browser for microstock.plus website, it's your browser that's putting data there.
Microstock.Plus is keeping your credentials on a secure 'blackbox' server and it's not possible to get the data from it back so when you open an agency configuration page the system won't put any information in login and password fields, they'll be left blank.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 19, 2019, 03:01
Still nothing showing on 123, is anyone else having this issue? They are not one of my major sites but its just a bit frustrating.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on May 20, 2019, 06:41
Have a similar issue, photos show as submitted on MS+ but have been sitting in pending on the 123rf site for 10 days now. I have just emailed 123rf to see if they have an issue.
 
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 20, 2019, 23:47
If the system says "submitted" but the files are still in pending it means they're in the queue for review. Sometimes it can take months for 123rf.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on May 22, 2019, 15:26
Im having some issues with the software I dont know if its the program of sites themselves. 123 still having problems, now all images seem stuck in "Queued" and dont move. Also had a batch of 17 all submitted on shutterstock but missing stuck on uploaded but doesnt show on shutterstock. Any help??
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 23, 2019, 05:21
123rf is currenty responding with 'Quota exceeded' to any FTP upload attempts as far as I know, just need to wait ;)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on May 26, 2019, 08:35
New Sunday report! (https://medium.com/microstock-plus/dark-skin-for-m-d460e2cde559) :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: ketsang on June 03, 2019, 11:36
You don't accept more beta account?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 03, 2019, 19:07
You don't accept more beta account?

Please PM me your registration e-mail I'll see what I can do :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: ketsang on June 05, 2019, 05:19
Hi,

I can't log in to canstockphoto with microstock plus despite checking and confirming my login details multiple times. Is it a known issue?

Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 05, 2019, 09:01
Hi,

I can't log in to canstockphoto with microstock plus despite checking and confirming my login details multiple times. Is it a known issue?

Thanks

Please PM me your e-mail so I can look into it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 16, 2019, 09:02
Summer hot M+ news! (https://medium.com/microstock-plus/summer-hot-m-news-a470c26935e?postPublishedType=initial)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 25, 2019, 21:25
Hi there, are there any known issues with duplicate uploads to Alamy? I've added about 100 photos to microstock.plus about a month ago and they keep getting re-uploaded on Alamy. I now have 4 instances, the 4th one having been uploaded to Alamy this morning. I haven't even logged into microstock.plus in a month as just came back from vacation!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 25, 2019, 21:58
Hi there, are there any known issues with duplicate uploads to Alamy? I've added about 100 photos to microstock.plus about a month ago and they keep getting re-uploaded on Alamy. I now have 4 instances, the 4th one having been uploaded to Alamy this morning. I haven't even logged into microstock.plus in a month as just came back from vacation!

Probably the system doesn't see the files at the website and re-uploading them because it considers them lost by the agency.
You can assign the submitted status manually for the files to stop the system from re-uploading them.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 25, 2019, 22:22
Probably the system doesn't see the files at the website and re-uploading them because it considers them lost by the agency.
You can assign the submitted status manually for the files to stop the system from re-uploading them.

Thanks, I'll try that. Any way to do that systematically?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 25, 2019, 22:27
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 26, 2019, 04:37
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 26, 2019, 20:07
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.

Something must be broken in the 2nd condition then: the files in my case have been uploaded repeatedly to both Alamy & Depositphotos. They have all had successful submissions earlier, so they should definitely have been "seen" on the agency website. Can you look into that?
The 4th rule explains why I've seen 4 uploads (roughly once a week since that batch was initially uploaded) on both Alamy & Depositphotos.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 27, 2019, 03:11
Also, it's not doing it for the other agency where it has an incorrect status. For example, Shutterstock.

It's doing that only when the following conditions are met:
- files still have 'uploaded' status;
- the system NEVER seen them on the agency website;
- there are no other reasons for the submission to not happen (submissions are not used up, there are no parsing errors, etc.);
- a week has passed since the file been uploaded.

Something must be broken in the 2nd condition then: the files in my case have been uploaded repeatedly to both Alamy & Depositphotos. They have all had successful submissions earlier, so they should definitely have been "seen" on the agency website. Can you look into that?
The 4th rule explains why I've seen 4 uploads (roughly once a week since that batch was initially uploaded) on both Alamy & Depositphotos.

Second condition is definitely working correctly, however, with Alamy it's not so easy because sometimes their website is not returning all the unfinished files when we send a request if the files were too long in QC. So some of them may not be ever 'seen' by M+. But it shouldn't happen all the time normally.
For DP I never heard of such issues so far.

Please send to me an example of a file ID that got uploaded 4 times to those agencies.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 28, 2019, 22:51
Sure thing.
Item ID   5cd7b6affe3b176f1dc29969
It actually got uploaded to Alamy 5 times.
Image ID: TWKP56
Image ID: TD07WY
Image ID: TBME9G
Image ID: TA31RE
Image ID: T8B4CN

Item ID   5cd500a54965f91620cbecf1
Uploaded to Depositphotos 3 times:
275482388   
269238366   
266739788

There are many more, but it's hard to sift through many similar images. Last 2 uploads on Alamy had 33, the previous 3 had 53, 13 and 53, in reverse chronological order. Not sure about Depositphotos as they don't batch the images.
 
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 29, 2019, 07:13
Hi Dmitry, I am trying to change the status of some photos that are showing as 'File not ready' for Shutterstock. I'm changing the status to submitted and it changes in my list of agencies but when I log out and back in it's showing as 'File not ready' image example would be item 5ca5f11a0bae911704a2f664

Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 29, 2019, 10:30
@SvetlanaSF

According to the logs, those files were uploaded to the agencies websites but you didn't have any submissions left so the system didn't submit them.
Probably you've submitted them manually but didn't change status to 'submitted' so the system assumed the files got lost by the agency and re-uploaded them after a week.
If you submit files manually please mark them as 'submitted' in the web interface.

@2checkingout

Normally you cannot assign the 'submitted' status to files that are not ready. Please fix their metadata issues first.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 29, 2019, 10:33
Thanks, Dmitry, the images have been uploaded to the agency and when i manually change to submitted the status doesn't change
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on June 29, 2019, 15:33
Can somebody please explain why the 1st agency shows "Submitted 1.", but at the same time still has a submission countdown ticking down despite there's nothing else waiting to be submitted to it? And I assume the ones that show they were uploaded, but still haven't been successfully submitted an hour after, haven't yet been processed by the agencies? Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 29, 2019, 21:00
@2checkingout

Please look at the error message the system is showing you next to the not ready status icon and try to fix those issues before trying to assign the submitted status.

@notaslave

The program doesn't know whether more ready to be submitted content will appear at the agency website or not, it is just checking every 15 minutes and submitting everything it finds there.
The uploaded status means that, yes, but you could also check the agency website to see did they really not yet appear there.
There also can be some errors after a submission attempt that you can see in the "Errors" button.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 30, 2019, 02:57
How do I do that when there is no indication of what is wrong with the file? File in question is 5ca5f11a0bae911704a2f664
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 30, 2019, 06:08
How do I do that when there is no indication of what is wrong with the file? File in question is 5ca5f11a0bae911704a2f664

Oh now I see what you mean.
The message is definitely vague.
So what actually happened was this:
The system attempted to submit this file but Shutterstock didn't accept it, stating that there were spam keywords in it. Normally M+ automatically fixes such errors by marking keywords as correct (or removing them if there are too many of them and Shutterstock doesn't accept them), but you've disabled this feature in Shutterstock settings in M+. So the system is reporting that the file is not ready to be submitted (generic message instead of specific one).

I was able to change your image status to Submitted without any problems. If it'll get changed back to that error message, then probably the file is still there in the unfinished section at Shutterstock, so M+ keeps trying to submit it and keeps failing at it because of that error.

I would recommend you to do the following:
- Disable "Don't autofix minor errors" in Shutterstock settings in M+, or
- Correct the keywords of the image in M+ to make sure it contains only keywords accepted by Shutterstock without warnings, or
- Check the Shutterstock unfinished section for this image and remove it if you don't want it to get submitted.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 2checkingout on June 30, 2019, 06:25
Thanks Dmitry
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on June 30, 2019, 19:54
Say Hello to July! (https://medium.com/microstock-plus/say-hello-to-july-a497a4b24896?postPublishedType=initial)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on June 30, 2019, 23:07
According to the logs, those files were uploaded to the agencies websites but you didn't have any submissions left so the system didn't submit them.
Probably you've submitted them manually but didn't change status to 'submitted' so the system assumed the files got lost by the agency and re-uploaded them after a week.
If you submit files manually please mark them as 'submitted' in the web interface.
How do I know whether or not I have submissions left? There wasn't anything in the UI to indicate that...
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 01, 2019, 01:44
According to the logs, those files were uploaded to the agencies websites but you didn't have any submissions left so the system didn't submit them.
Probably you've submitted them manually but didn't change status to 'submitted' so the system assumed the files got lost by the agency and re-uploaded them after a week.
If you submit files manually please mark them as 'submitted' in the web interface.
How do I know whether or not I have submissions left? There wasn't anything in the UI to indicate that...

You can check it in StockSubmitter dashboard: https://accounts.stocksubmitter.com/

M+ is using StockSubmitter subscription at the moment, as stated in the FAQ article :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on July 01, 2019, 12:51
Is it normal for DreamsTime FTP uploads to not show up on their website for 48+ hours? And hence, metadata for these files still hasn't been submitted by the StockSubmitter (as it can't see any of the files on DT), while 4 other agencies I currently submit to were marked as "meta submitted" in no more than 24 hours, some a lot sooner. Is there a problem with DreamsTime FTP maybe? Thanks!

You see DT "stuck" at "Uploaded" below, while all others have been "Submitted" long ago.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on July 01, 2019, 15:14
Anyone successful in uploading to DreamsTime the last two days?

Here is my correspondence with DreamsTime:

Quote
Hello,

about 48 hours ago I uploaded 3 video files to your FTP server (using StockSubmitter) and they still don't show up on your website for meta editing. https://www.dreamstime.com/uploadhistory.php (https://www.dreamstime.com/uploadhistory.php) says I have 0 uploads. Please let me know if there is a problem I am not aware of...

Best Regards,
X

Quote
Hi X,

Thank you for contacting us. I believe there may be an FTP glitch that we are trying to pinpoint. If you would, please try uploading the same videos again, and provide me with the following 3 full browser FTP screenshots showing the following:

The videos in the queue ready to upload (please make sure the file sizes are clearly visible);
The videos in process of uploading;
The final screen should either show an error message or a “files processed successfully”. If instead it starts over, take a screenshot of that as your third one.

I don't think he understood I was using StockSubmitter to upload as he kept referring to the browser, but he also didnt mention he can see the 3 files I uploaded, despite StockSubmitter clearly showing them as uploaded.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 01, 2019, 19:38
It doesn't matter if you upload with StockSubmitter or directly via FTP, it's exactly the same.
Hence he didn't say anything about StockSubmitter.
So it seems they currently have some FTP processing issues, you can try sending them the screenshots they've requested.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on July 01, 2019, 21:01
EDITED: Nevermind, will wait for DT response first.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 01, 2019, 23:12
You can check it in StockSubmitter dashboard: https://accounts.stocksubmitter.com/
M+ is using StockSubmitter subscription at the moment, as stated in the FAQ article :)

I can't log into that account anymore, after I got access to Microstockplus so I really have no way of knowing my stats.
But also, don't you think it's important to have some sort of feedback/notification to users to let them know they have run out of submissions, even if only to prevent these painful multiple submissions, like what I'm dealing with?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 02, 2019, 03:59
You can check it in StockSubmitter dashboard: https://accounts.stocksubmitter.com/
M+ is using StockSubmitter subscription at the moment, as stated in the FAQ article :)

I can't log into that account anymore, after I got access to Microstockplus so I really have no way of knowing my stats.
But also, don't you think it's important to have some sort of feedback/notification to users to let them know they have run out of submissions, even if only to prevent these painful multiple submissions, like what I'm dealing with?

What happens when you try to log into it?

Yes, it is planned to notify users on M+ about that, I apologize for the inconvenience :(
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 02, 2019, 23:32
I get a notification that my password is incorrect... It's saved in my password manager, so I know that it's the one and only password I'd used on that page. It would definitely be important to see the stats in the account I do have access to, in the UI that I'm working with. Look forward to when you get to implement it. And if there is anything you can do to help with the password, that would be great.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 03, 2019, 01:36
I get a notification that my password is incorrect... It's saved in my password manager, so I know that it's the one and only password I'd used on that page. It would definitely be important to see the stats in the account I do have access to, in the UI that I'm working with. Look forward to when you get to implement it. And if there is anything you can do to help with the password, that would be great.

Please try using the 'forgot password' feature and assign a new password.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 04, 2019, 23:00
Thanks, I've reset the password and was able to log in. I was surprised to see the balance details though. It shows some submissions that I wasn't aware of (like 123rf and Dreamstime) and doesn't show the hundred or so that got duplicated. Why would that be?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 05, 2019, 01:35
Thanks, I've reset the password and was able to log in. I was surprised to see the balance details though. It shows some submissions that I wasn't aware of (like 123rf and Dreamstime) and doesn't show the hundred or so that got duplicated. Why would that be?

The system doesn't count uploads, only submissions.
Probably something was uploaded earlier but got submitted in this period.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 05, 2019, 19:58
Ok, good to know. Thanks for that clarification!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 06, 2019, 23:12
Quick question, how do I get around the "keywords in the description" warning for Dreamstime? I never get it when I upload via FTP or directly to the website and most certainly, my description does include keywords...
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 06, 2019, 23:56
Quick question, how do I get around the "keywords in the description" warning for Dreamstime? I never get it when I upload via FTP or directly to the website and most certainly, my description does include keywords...

You can mouseover the error message to see a detailed explanation and ways to fix it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 07, 2019, 09:15
You can mouseover the error message to see a detailed explanation and ways to fix it.
Thanks, that was helpful. For some reason, I've never noticed the tooltip on the status pane, only on the image thumbnails pane.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 07, 2019, 09:21
Also, I'm getting an Internal Error or Connection Error, Retry in XX notification on most of my agencies now, when trying to upload photos. Is there a known connection issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 07, 2019, 10:07
Also, I'm getting an Internal Error or Connection Error, Retry in XX notification on most of my agencies now, when trying to upload photos. Is there a known connection issue?

Probably issues on agencies side, the system will keep trying to upload until it'll work.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: twinsterteam on July 09, 2019, 22:31
Hello,
Lately I have an issue about "Wrong FTP login/Password" on many sites. When I try to upload content it's just stuck with this status. It started with Colourbox and Alamy. Now it's Shutterstock. I can't upload to these sites now and it's really frustrating. I changed passwords on both Microstock plus and shutterstock and it still doesn't work. How can I fix this issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 10, 2019, 03:30
Hello,
Lately I have an issue about "Wrong FTP login/Password" on many sites. When I try to upload content it's just stuck with this status. It started with Colourbox and Alamy. Now it's Shutterstock. I can't upload to these sites now and it's really frustrating. I changed passwords on both Microstock plus and shutterstock and it still doesn't work. How can I fix this issue?

Same here !!  Alamy and SS
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 10, 2019, 04:24
Shutterstock has a known issue with their FTP server at the moment.
The only way to resolve it is to contact them and tell them that you can't upload content via FTP. Or just wait, but I don't know how long will it take for them to fix it.

For Alamy it should be working if you have access to their FTP and have entered valid credentials in settings.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: 5Chris on July 10, 2019, 08:45
For some reason, I can't upload to MicroStock Plus. When I upload on the 'Uploader' page the files successfully load in the file uploader, and I get a message that the file has been uploaded. Then the file is no longer in the 'Queued' tab and has a checkmark next to it in the "Finished" tab. However when I go to the 'My Files' page the directory is empty, the file isn't there so I cannot upload it to agencies. I thought maybe it was the processing time, but I waited 12 hours and it still isn't there. I am uploading EPS files. I've also tried uploading via FTP, but also did not work. I also tried uploading a super small 1x1 EPS file and it also did not show up.

Any ideas what I may be doing wrong?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: twinsterteam on July 10, 2019, 12:28
Shutterstock has a known issue with their FTP server at the moment.
The only way to resolve it is to contact them and tell them that you can't upload content via FTP. Or just wait, but I don't know how long will it take for them to fix it.

For Alamy it should be working if you have access to their FTP and have entered valid credentials in settings.

But I myself can upload content via FTP on Shutterstock but it's not going through Microstock plus. Now it's stuck with "Queued"
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 10, 2019, 22:30
@5Chris

Are you uploading JPEG previews along with your EPS files?

@twinsterteam

Yes but it seems it depends also on what IP you're trying to upload from.
Please contact their support and tell them you cannot log in into their FTP.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 11, 2019, 01:55
Shutterstock has a known issue with their FTP server at the moment.
The only way to resolve it is to contact them and tell them that you can't upload content via FTP. Or just wait, but I don't know how long will it take for them to fix it.

But I myself can upload content via FTP on Shutterstock but it's not going through Microstock plus. Now it's stuck with "Queued"

I can upload fine from StSub app, but only get 'Queuing' via M+ ???
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on July 12, 2019, 06:32
Uploads seem to be stuck Queued uloading to shutterstock. Any news on this??
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 12, 2019, 06:38
Uploads seem to be stuck Queued uloading to shutterstock. Any news on this??

It's due to their issues with FTP servers.
Please contact their support and tell them you cannot connect to their FTP server.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 12, 2019, 08:22
Uploads seem to be stuck Queued uloading to shutterstock. Any news on this??

It's due to their issues with FTP servers.
Please contact their support and tell them you cannot connect to their FTP server.

WE can connect to them !!  It's StSub that seems to be having a problem connecting ! ??

 ;) 8)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 12, 2019, 10:09
If you can connect from your computer with another FTP client like Filezilla, then StockSubmitter should be working as well. If it doesn't and FileZilla does - the only possible reason would be different login/password specified in settings.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: steheap on July 12, 2019, 11:04
I've just encountered this problem for the first time. I uploaded 4 files from the desktop version of StockSubmitter to Microstock Plus. The ones headed to Shutterstock are not uploaded yet - the error is shown as "Invalid login or password". I haven't changed those for a long time on Shutterstock (or in the desktop application).

And I just tried in FileZilla - the connection was OK although I didn't try to upload files.

Steve
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Stu49 on July 12, 2019, 11:57
If you can connect from your computer with another FTP client like Filezilla, then StockSubmitter should be working as well. If it doesn't and FileZilla does - the only possible reason would be different login/password specified in settings.

The login/password are Different in the App and M+  !!  the App is correct !  but try as I may I cannot get M+ to agree !?  It just resets back to what it thinks is right ??

App = Stu49  +  correct password ,   M+ = email addy +  Old password !!

I even tried de-activating and re-entering, but to no avail !  The App is working fine :-) 
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: steheap on July 12, 2019, 19:59
I also tried directly entering my user name and password for SS into Microstock Plus - the next upload cycle failed again with the same error.

I then forced the upload from within the desktop App to Shutterstock and that worked fine. But how do I tell Microstock Plus not to attempt these images again once this issue is resolved?

Steve
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 12, 2019, 23:21
@steheap

It's caused by issues with Shutterstock FTP server. Please contact their support and tell them you cannot log into their FTP using a FTP client.
If you've uploaded them already using desktop app you can cancel uploading in M+ by changing their status for Shutterstock to ready.

@Stu49

It's probably your browser putting a wrong data into login/password fields cuz it has remembered those values. They have nothing to do with the data the system is really using, because M+ DOES NOT SHOW ANY data in those fields in agencies settings at all! For security reasons M+ only accepts new values in those fields, it doesn't fill them back from the server, there is no way to get them back from the server.

So the reason for the error is described above in my answer to steheap, please read it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 15, 2019, 20:38
Question: I'm noticing an issue with 123rf uploads. I've uploaded a combination of editorial and creative files but looks like only the editorial files made it into the upload queue on 123rf. Can you please investigate? Here are a couple of ID's: 5d2c02cc9b7b12765ef37cb5, 5d2c02b69b7b12765ef37c9d, 5d2c02949b7b12765ef37c6b - show up as uploaded in MS, but not found in 123rf, editorial; 5d2c01c69b7b12765ef37b0f, 5d2c014b9b7b12765ef37a3d, 5d2c00d09b7b12765ef37971 - show up as uploaded in MS, and is found in the 123rf queue, non-editorial
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 16, 2019, 01:03
Question: I'm noticing an issue with 123rf uploads. I've uploaded a combination of editorial and creative files but looks like only the editorial files made it into the upload queue on 123rf. Can you please investigate? Here are a couple of ID's: 5d2c02cc9b7b12765ef37cb5, 5d2c02b69b7b12765ef37c9d, 5d2c02949b7b12765ef37c6b - show up as uploaded in MS, but not found in 123rf, editorial; 5d2c01c69b7b12765ef37b0f, 5d2c014b9b7b12765ef37a3d, 5d2c00d09b7b12765ef37971 - show up as uploaded in MS, and is found in the 123rf queue, non-editorial

That's normal, 123rf processing system is terrible...

The system will automatically re-upload the files if they don't show up within a week (or you can do it manually by changing their status to 'ready' for 123rf and re-uploading them)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 16, 2019, 21:35
Ok, good to know, thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 17, 2019, 15:29
I've tried it several times now, still no success. However, I have no difficulties when I upload with an FTP client. How is this different? Is there something you could maybe dig into as it seems to follow a very specific pattern (non-editorial images only, not happening with FTP clients)?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 17, 2019, 21:21
I've tried it several times now, still no success. However, I have no difficulties when I upload with an FTP client. How is this different? Is there something you could maybe dig into as it seems to follow a very specific pattern (non-editorial images only, not happening with FTP clients)?

There is nothing specific about non-editorial files except that you need to specify correct file type when starting the processing on their website (the system does that).
Besides, it works correctly for other users... So probably an unlucky streak of uploading attempts?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on July 18, 2019, 21:59
Well, I think that must have been it! I didn't realize they would end up in different queues and that I'd have to go through the submission process twice. I've now gone down the editorial path on the website and there are new files in the queue. Thanks for the help!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on July 25, 2019, 03:00
Does the system keep uploading to 123RF until they get there? Currently none of my recent images manage to get into the 123 system even though they have an uploaded status.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 27, 2019, 10:43
Does the system keep uploading to 123RF until they get there? Currently none of my recent images manage to get into the 123 system even though they have an uploaded status.

Yes, it will re-upload files every week until it'll see them there.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: sinnlos on July 29, 2019, 14:09
I used the tool for quite few uploads now, but I am concerned about the renaming of the file names. Sometimes its kind of 4894jhf03483jf40.mov, sometimes its the correct one, uploaded to the tool.

Arent those cryptic names bad for the search on some portals?

Thank you :)
BR
Björn
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on July 29, 2019, 15:26
I used the tool for quite few uploads now, but I am concerned about the renaming of the file names. Sometimes its kind of 4894jhf03483jf40.mov, sometimes its the correct one, uploaded to the tool.

Arent those cryptic names bad for the search on some portals?

Thank you :)
BR
Björn

It doesn't matter for the search at all.
Microstock agencies are using metadata for search (titles, descriptions, keywords).
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 09, 2019, 11:12
Suggestion: could you please add Travel as a top level category? It maps 1:1 with categories at most agencies I submit to. I am having to go into Agency Categories for 90% of my photos as there is no other top level category that allows populating relevant values at the agency level.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mindstorm on August 09, 2019, 13:01
Suggestion: could you please add Travel as a top level category? It maps 1:1 with categories at most agencies I submit to. I am having to go into Agency Categories for 90% of my photos as there is no other top level category that allows populating relevant values at the agency level.

1) If there are going to be categories at all, I agree with your suggestion

2) I ignore categories. Those were needed a decade ago, but search algorithms now make them pretty much obsolete. Many agencies have dropped them entirely, while others still have them as a holdover. I don't think anyone really uses them when searching though.  Just add 'travel' as a keyword, and you are set for any search engine likely to be used today.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on August 10, 2019, 03:30
Suggestion: could you please add Travel as a top level category? It maps 1:1 with categories at most agencies I submit to. I am having to go into Agency Categories for 90% of my photos as there is no other top level category that allows populating relevant values at the agency level.

Thank you for the suggestion, I'll add it to the task list :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 10, 2019, 23:28
Thank you for the suggestion, I'll add it to the task list :)

Awesome! Thanks a lot. Look forward to having it later!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 13, 2019, 23:23
Quick question: my Adobe uploads are failing (Internal Error), are you aware of any issues?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on August 14, 2019, 15:27
Quick question: my Adobe uploads are failing (Internal Error), are you aware of any issues?

Not really. Please PM me your registration e-mail so I could check what's going on.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: SvetlanaSF on August 14, 2019, 22:27
I just realized that I changed my PW on a bunch of sites yesterday and Adobe was one of them. Sorry for the false alarm! Although, it would be good to get an alert within the UI that clarifies that a connection failed because of a bad password
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on August 20, 2019, 05:25
I there anyway that MicrostockPlus can display the correct montly earning from 123RF. Typically it shows the previous month as well as current month added together which is pretty annoying. Im aware 123 have some site issuses but they so display the correct data on the site. No way to use this???
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on August 20, 2019, 08:00
I there anyway that MicrostockPlus can display the correct montly earning from 123RF. Typically it shows the previous month as well as current month added together which is pretty annoying. Im aware 123 have some site issuses but they so display the correct data on the site. No way to use this???

Well the system is reading the data displayed by 123rf on the website... I'm not quite sure where do you think it SHOULD read the correct value.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: notaslave on August 23, 2019, 03:02
Hi. Why would a MOV file encoded at 29.97 FPS that is 59 seconds and 29 frames long be considered too long by StockSubmitter when the agency submission limitation is 60 sec and I am just under it (by 0.97 frames)? Thanks!
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 02, 2019, 17:53
Hello Everyone,

I'm using M+ for 3 weeks now, this is a great platform! But I'm having real issue with Pond5, Alamy and 123RF.

I understood 123RF there is nothing much to dooo.
But I don't know why my upload failed each time for Alamy and Pond5? In the manage agencies; Pond5 and Alamy are ready to use, but when it's time to upload always failed!

Do you have any suggestions how to resolve that?

Please help :)

Thank you
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on September 03, 2019, 05:39
I have noticed that nothing is getting through to 123RF for months now. Any news on this issue?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: steheap on September 05, 2019, 13:23
Can you upload illustrative editorial to Adobe Stock now? Is this an option anywhere in the settings?

Steve
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 08, 2019, 08:55
@notaslave

Could you provide a file ID of that footage?

@Bonandbon

What does it state as the reason the upload has failed?
And for 123rf what problem are you experiencing exactly?

@Ink

What does happen when you try to upload  there?

@steheap

There's no solution for that at the moment.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 15, 2019, 17:58
@Niakris

for pond5, Alamy and 123RF the upload failed each time ==> but before uploading the light is yellow and ready.
Maybe I'm doing something wrong, but before uploading the light is orange and ready?
What should I do?

For Alamy should i complete metadata maybe? normally should work without
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 16, 2019, 03:40
@Niakris

for pond5, Alamy and 123RF the upload failed each time ==> but before uploading the light is yellow and ready.
Maybe I'm doing something wrong, but before uploading the light is orange and ready?
What should I do?

For Alamy should i complete metadata maybe? normally should work without

What does it state as the reason of the upload failure? Select a single file to see it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: LouisPhotos on September 16, 2019, 09:19
Why change to the cloud system :( bad idea in my opinion. Love old system
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 17, 2019, 00:49
Why change to the cloud system :( bad idea in my opinion. Love old system

Old system is still available to those who prefers it :)
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on September 18, 2019, 06:01
@Niakris
When I upload to 123RF through microstock plus all of the files status changes to UPLOADED but they never seem to get to 123RF and change to submitted.

I am able to submit through their own website without issue
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Chris Kelleher on September 18, 2019, 08:28
Hello, StockSubmitter user here trying out Microstock.plus for the first time.  I have a video that I am trying to submit, got it all ready (love the web-based interface), but am having problems with the last step.  Once I selected to upload the video to my selected agencies, it goes into "Queued" status.  However, it has stayed that way for over 12 hours now, is there something that I am missing?  As far as I can tell, all of my agencies are setup correctly and the file is all ready.

Thanks,
Chris
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 18, 2019, 09:51
@Ink

If the files didn't appear at the agency website then it's purely agency's server fault and there's not much we can do about it. M+ will automatically re-upload files if they won't appear within a week. Alternatively, you can do it manually by assigning the "Ready" status for this agency and starting the upload again.

@Chris Kelleher

Please PM me your registration e-mail and what agencies you experience this problem with so I could check it.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 18, 2019, 14:35
@Niakris it says wrong login/ftp password ==> but in manage agencies it's ready to use.
I did re-insert login and password and ready to use again, but still wrong login/ftp password when the upload failed
What to do?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 19, 2019, 03:52
@Niakris it says wrong login/ftp password ==> but in manage agencies it's ready to use.
I did re-insert login and password and ready to use again, but still wrong login/ftp password when the upload failed
What to do?

Pond5 - make sure you've entered correct FTP password, it's different from the website password.

123rf, Alamy - please try logging in manually via any FTP client (e.g. Filezilla) with the same login/password and see if it works.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Bonandbon on September 24, 2019, 15:09
@Niakris

Everything working well now.
Just little questions concerning pond5 and dreamstime, it upload well but never submit, I always need to submit by myself, is it normal? Or should I wait more time?
I tried to wait 4 days but still not submitting.

Also can you let me know where I can find the API Key and API Secret for Istcok.

Thank you for all your help.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on September 28, 2019, 04:06
@Niakris

Everything working well now.
Just little questions concerning pond5 and dreamstime, it upload well but never submit, I always need to submit by myself, is it normal? Or should I wait more time?
I tried to wait 4 days but still not submitting.

Also can you let me know where I can find the API Key and API Secret for Istcok.

Thank you for all your help.

No, it's not normal, please don't submit files manually. And if you do, don't forget to mark files as submitted in M+ interface, otherwise the platform will consider files 'lost' by the agency and re-upload them after a week.
Next time you encounter this issue please contact me immediately using Telegram Netherspite or e-mail mephisto123@gmail.com

Regarding iStock, our keys were blocked by Getty so we cannot provide them anymore I'm afraid.
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on September 30, 2019, 02:12
Hi
I have noticed that Microstockplus is not showing the correct balance for Alamy for the last few weeks. Is this an error with the software or their site?
Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Niakris on October 01, 2019, 03:51
Hi
I have noticed that Microstockplus is not showing the correct balance for Alamy for the last few weeks. Is this an error with the software or their site?
Thanks

Are you comparing it to the Cleared Balance on Alamy website?
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: Ink on October 02, 2019, 03:32
Hi
I have noticed that Microstockplus is not showing the correct balance for Alamy for the last few weeks. Is this an error with the software or their site?
Thanks

Are you comparing it to the Cleared Balance on Alamy website?


Yes I was, It seems to have updated now and showing correct. Thanks
Title: Re: Microstock.Plus: The first cloud platform to manage, upload & submit any content
Post by: mumi on October 16, 2019, 13:35
Hi, I must say I love the cloud base solution its amazing, but I do have one problem for some reason Pond5 is stuck to validate is say  Status: verifying login information And it wont move from there I entered the right password for user and for FTP