Author Topic: How to contact Mostphotos support? (Read 6975 times)

Elenathewise · « **on:** August 01, 2013, 16:20 »

Anyone had success contacting Mostphoto's support recently? I've been trying to contact them since May about a financial issue, and didn't get any reply whatsoever. I used [email protected] and [email protected] email addressed, their web form, tried to reach Arian through LinkedIn - nothing. Any help would be appreciated.

m@m · « **Reply #1 on:** August 01, 2013, 18:07 »

I've also try to reach them for the past few days with no success...

JPSDK · « **Reply #2 on:** August 02, 2013, 01:47 »

They are probably on vacation.

I phoned them once, in an urgent matter. It worked.

melking · « **Reply #3 on:** August 02, 2013, 08:47 »

I had emails from them over the last few days... they always return my emails

Elenathewise · « **Reply #4 on:** August 02, 2013, 10:18 »

Quote from: melking on August 02, 2013, 08:47

I had emails from them over the last few days... they always return my emails

I used to have pretty good communication with them too - which email address do you use to contact them? Maybe I am using the wrong one...

Elenathewise · « **Reply #5 on:** August 02, 2013, 13:27 »

I also tried to call but I think I am getting an answering machine in the language I don't understand

Mostphotos Support · « **Reply #6 on:** August 09, 2013, 04:24 »

Hi m@m, how did you try to contact us? And have you gotten help? We always try to answer asap. During week 31 we had several people on vacation though so we were not as fast as usual.

E-mail us at [email protected] or call +46 (0) 8 - 122 080 80 (leave a message if we are closed/in a meeting and we will call back).

Best Regards,
Lina

Quote from: m@m on August 01, 2013, 18:07