MicrostockGroup

Agency Based Discussion => New Sites - General => Topic started by: Mantis on April 19, 2023, 15:20

Title: Pictorem Payment
Post by: Mantis on April 19, 2023, 15:20

Has anyone who is on Pictorem got a sale and received payment? I had a sale in January, requested payment, and the notice that it takes 24-48 hours pops up. Great. Three months later, no payment. And their FAQ says that if you don’t claim the payment within 30 days they send it automatically. That didn’t happen either.  I did email them and we’ll see what they say, but was curious if anyone else had success getting paid.

Title: Re: Pictorem Payment
Post by: wordplanet on April 19, 2023, 19:32

I believe @Steve Heap has had a lot of success with them. Maybe DM him if he doesn't see this thread.

Title: Re: Pictorem Payment
Post by: steheap on April 20, 2023, 07:08

They do have teething troubles as a bit of a startup. Just open a trouble ticket with them and I’m sure it will be sorted. Their renewal approach for annual membership is a bit shaky as well.

Steve

Title: Re: Pictorem Payment
Post by: Mantis on April 20, 2023, 13:11

Quote from: steheap on April 20, 2023, 07:08

They do have teething troubles as a bit of a startup. Just open a trouble ticket with them and I’m sure it will be sorted. Their renewal approach for annual membership is a bit shaky as well.

Steve

Yea, they just got back to me and made it happen.