http://www.guardian.co.uk/technology/2008/jun/05/news.terrorism

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Quote from: chumley on July 16, 2008, 11:51

P.S. Terminal 5 at Heathrow "WILL" loose your bags in transfer so give yourself a day or two before your first scheduled shoot to cover for their silly new system of baggage handling.

Best,
Chumley

Wouldn't that make for a great advertising campaign, how about:

'We're so confident that we'll lose your bags that if we don't we'll refund the hotel you booked waiting for them to be found'