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Author Topic: Helping someone on the computer - the pain!*!  (Read 4438 times)

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« on: January 13, 2011, 10:50 »
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If you have ever tried to help a computer illiterate person on the computer you know exactly how this feels :) 

The Scrollwheel


« Reply #1 on: January 13, 2011, 12:08 »
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I go through that everytime I have to help my boyfriend when he wants to do something on the computer.  Cept for me I actually scream out what he's supposed to be doing instead of the think cloud.  I also tell him to move out of the way so I can get in there and get it done hee hee.

Funny video :)

« Reply #2 on: January 13, 2011, 12:10 »
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Seriously lol.  Thx!

« Reply #3 on: January 13, 2011, 12:21 »
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I used to do pre- and post-sales support for publishing software and I completely get this - it's lovely :)

rubyroo

« Reply #4 on: January 13, 2011, 12:25 »
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I used to teach an 'IT for Absolute Beginners' course for the long-term unemployed and elderly.

I now have a nervous disorder...  :D

« Reply #5 on: January 13, 2011, 12:54 »
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Computer newbies = the ultimate patience test! 
The only time when my mother and I yell at eachother is ... well you know what I mean ...

« Reply #6 on: January 13, 2011, 12:57 »
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Is the person on the PC currently working as an Istock programmer?

lisafx

« Reply #7 on: January 13, 2011, 13:52 »
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Is the person on the PC currently working as an Istock programmer?

ROFLMAO!!  Darn you for making my coffee come out my nose!!

Great video Tyler!  I've definitely been there ;D

« Reply #8 on: January 13, 2011, 14:10 »
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LOL, very funny video.

I have seen "serial clickers" in my class. They just start clicking on everything whenever the computer doesn't do what they want.

« Reply #9 on: January 13, 2011, 14:17 »
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My boss clicks on the "print" icon, again, and again, and again, and then he's surprised that the printer produces 6 copies of the same document!   :D

« Reply #10 on: January 13, 2011, 15:19 »
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Haha, great one!
My boss clicks on the "print" icon, again, and again, and again, and then he's surprised that the printer produces 6 copies of the same document!   :D
I'd be too, I'd expect 4 copies ;)

« Reply #11 on: January 13, 2011, 15:32 »
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Is the person on the PC currently working as an Istock programmer?


Nah - far too advanced to be one of theirs...

« Reply #12 on: January 13, 2011, 19:18 »
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 :D :D ahhhhh haahhhhaaaa................... ;D  been there ...tooo funny!!!

« Reply #13 on: January 13, 2011, 20:28 »
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hahaha, nice one tyler!
I'll never forget the day i was teaching my mother how to use the mouse, explaining her she should point and click. She lifted it up, aimed it towards the screen like a gun and clicked ....

dbvirago

« Reply #14 on: January 13, 2011, 21:38 »
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No one in my office knows what a scroll bar does. There can be 10,000 lines of whatever and they will click on the down arrow 10,000 times. I showed someone shift-click today. "Oh, well, I'm not familiar with the new version of Excel."

and oh yeah, the print thing.
"I've clicked on print 10 time and it still hasn't printed." I reply, "Sometimes, it won't start printing until you click at least 20 times. Probably a kink in the hose."

RacePhoto

« Reply #15 on: January 14, 2011, 03:41 »
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Actually (believe it or not) I've learned to be tolerant.

One - reason is people calling me for computer help on the phone and I have to explain. I can't see your computer screen!

Two - I've had people looking over my shoulder, who know the software, and get all uppity about what to click next, when they are supposed to be training me. (yes I know what CTL - C, CTL-V and CTL-A do!) STFU! It's easier to see from behind what's on the screen sometimes.

Three - I've had to look over someone shoulder and remember that being a nagging person just makes it harder to teach them what to do, so I remind myself to be patient.

But in the end, hey that was funny! Just Hit Enter! Can't you see what's on the darn screen... The search has already filled in most of what you are looking for. PLEASE! LOL

« Reply #16 on: January 14, 2011, 13:00 »
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Quite funny :)

Forgive me for trying to be productive, but I find that we are always doing some step unproductively and someone can correct us. Not quite like this, but for example i've only recently learned of ctrl+L in firefox (I usually got a new tab [ctrl+t] just to avoid using the mouse to get to the address bar). Many people i know that consider themselves efficient still type "www." and ".com", which have shortcuts since the late 90s.

Maybe we should all share some shortcuts and tricks links :)

dbvirago

« Reply #17 on: January 14, 2011, 16:19 »
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The thing that tries my patience is that many people cling to their lack of computer experience like a raft. The same type logic in the rest of the world doesn't work and wouldn't fly.

"i've pushed the bread down into the toaster 10 times and it still isn't brown."

"I don't know what happened, I just turned that big wheel thing and the car suddenly ran into a tree. Can you fix it?"


 

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