Author Topic: Currently processing uploads (Read 7583 times)

grace · « **on:** April 28, 2014, 02:16 »

How long do I need to wait for the Currently processing uploads? I uploaded some photos since 2 days ago,but still under Currently processing uploads

Jo Ann Snover · « **Reply #1 on:** April 28, 2014, 10:08 »

It should be done within an hour or two at most. I'd contact support.

grace · « **Reply #2 on:** May 01, 2014, 06:14 »

But it quite slow, already submitted 5 days ago but still in Currently processing uploads, and I already contact support but no reply yet.zzz

Carl · « **Reply #3 on:** May 02, 2014, 06:50 »

I've learned through experience that my photos won't process if I close my web browser. I leave my browser open, and it takes several hours, even if it's only processing five photos.

Mantis · « **Reply #4 on:** May 02, 2014, 08:05 »

Quote from: Jo Ann Snover on April 28, 2014, 10:08

It should be done within an hour or two at most. I'd contact support.

When mine works, it is a few minutes. When mine don't work no amount of time has worked for me. So I end up having to contact support.

grace · « **Reply #5 on:** May 06, 2014, 07:44 »

After 10 days,finally some of my photos get approved.

so slow

jremick · « **Reply #6 on:** May 15, 2014, 19:58 »

Hi everyone!

Sorry to hear about the delay in upload processing. I'm assuming this is actually the delay in reviews pending (photos waiting to be reviewed) and not with photos waiting to be processed by the system before they enter the review queues. If it's the latter, please do let us know and we'll look into it right away as that's unusual and shouldn't be happening.

However, we've recently had an influx of submissions which has led to longer than usual review turnaround times. We did indeed reach roughly a 9-10 day turnaround at one point, but have been steadily reducing the wait times as the workload normalizes.

Thanks for your patience, everyone, while we catch up on the queues! :-)

Mantis · « **Reply #7 on:** May 15, 2014, 20:28 »

Quote from: jremick on May 15, 2014, 19:58

Hi everyone!

Sorry to hear about the delay in upload processing. I'm assuming this is actually the delay in reviews pending (photos waiting to be reviewed) and not with photos waiting to be processed by the system before they enter the review queues. If it's the latter, please do let us know and we'll look into it right away as that's unusual and shouldn't be happening.

However, we've recently had an influx of submissions which has led to longer than usual review turnaround times. We did indeed reach roughly a 9-10 day turnaround at one point, but have been steadily reducing the wait times as the workload normalizes.

Thanks for your patience, everyone, while we catch up on the queues! :-)

No it's the constant churning and churning of "processing files". I just quit and two days later they were finally there for me to submit for review.

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Author Topic: Currently processing uploads (Read 7583 times)

grace

Jo Ann Snover

grace

Carl

Mantis

grace

jremick

Mantis

jremick

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