Author Topic: Pond5 he is definitely dead (Read 10056 times)

cascoly · « **Reply #25 on:** December 08, 2024, 13:59 »

Quote from: stoker2014 on December 08, 2024, 06:20

So, what do I see. Lately, many files are not uploaded via FTP. Pond5 has disabled its support, now all requests go to shutterstock support, which does not respond....

you must be a victim of a vast conspiracy -- i've had no problem uploading, reviews in a day or so (>90% accepted) & support from pond answers my questions

stoker2014 · « **Reply #26 on:** December 08, 2024, 16:53 »

Quote from: cascoly on December 08, 2024, 13:59

Quote from: stoker2014 on December 08, 2024, 06:20
So, what do I see. Lately, many files are not uploaded via FTP. Pond5 has disabled its support, now all requests go to shutterstock support, which does not respond....

you must be a victim of a vast conspiracy -- i've had no problem uploading, reviews in a day or so (>90% accepted) & support from pond answers my questions

A few days ago, everything changed dramatically.

Uncle Pete · « **Reply #27 on:** December 09, 2024, 14:22 »

Quote from: stoker2014 on December 08, 2024, 06:20

So, what do I see. Lately, many files are not uploaded via FTP. Pond5 has disabled its support, now all requests go to shutterstock support, which does not respond.
This is a disaster!

If that's what they just did to support, you have it perfectly described. 👍

stoker2014 · « **Reply #28 on:** December 09, 2024, 15:02 »

Quote from: Uncle Pete on December 09, 2024, 14:22

Quote from: stoker2014 on December 08, 2024, 06:20
So, what do I see. Lately, many files are not uploaded via FTP. Pond5 has disabled its support, now all requests go to shutterstock support, which does not respond.
This is a disaster!

If that's what they just did to support, you have it perfectly described. 👍

Yes, pond support is no longer responding. Now probably only shutterstock support will respond, but how often and how effectively is unknown.
The people from pond support have been fired!

Uncle Pete · « **Reply #29 on:** December 10, 2024, 12:27 »

Quote from: stoker2014 on December 09, 2024, 15:02

Quote from: Uncle Pete on December 09, 2024, 14:22
Quote from: stoker2014 on December 08, 2024, 06:20
So, what do I see. Lately, many files are not uploaded via FTP. Pond5 has disabled its support, now all requests go to shutterstock support, which does not respond.
This is a disaster!

If that's what they just did to support, you have it perfectly described. 👍
Yes, pond support is no longer responding. Now probably only shutterstock support will respond, but how often and how effectively is unknown.
The people from pond support have been fired!

I'll wait and see, it could be you or you location.

I wrote to P5 support and received and answer from P5 support, Yesterday. But I still believe what you have posted, as SS is very likely to kill off any useful support for us, because it costs them more than "Experts" who work for likes.

stoker2014 · « **Reply #30 on:** December 10, 2024, 14:06 »

Location doesn't matter anymore. Now questions can only be sent by email. This used to be a form where you could specify the continent.
I haven't received an answer, I've been waiting for several days. And the answer will definitely not be from the same people who answered before.

cascoly · « **Reply #31 on:** December 10, 2024, 17:54 »

Quote from: stoker2014 on December 09, 2024, 15:02

...
The people from pond support have been fired!
...

your evidence for this claim?

Uncle pete says he received support yesterday!

stoker2014 · « **Reply #32 on:** December 11, 2024, 05:00 »

Quote from: cascoly on December 10, 2024, 17:54

Quote from: stoker2014 on December 09, 2024, 15:02
...
The people from pond support have been fired!
...

your evidence for this claim?

Uncle pete says he received support yesterday!

My evidence? Write any letter of support yourself, and you will see the result.

derby · « **Reply #33 on:** December 11, 2024, 10:05 »

Just received the "Christmas good news" from pond5
Starting from january, non exclusive contributors will earn 30%, while exclusive 40%

Great, now that they have introduced the "standard" price, so it's quite useless to raise the price by ourselves

stocker2011 · « **Reply #34 on:** December 11, 2024, 10:12 »

It's exciting news time again.

While exclusive artists will earn an increased royalty of 40%

Wasn't it 60%?

lol

Ambu · « **Reply #35 on:** December 11, 2024, 10:14 »

Quote from: derby on December 11, 2024, 10:05

Just received the "Christmas good news" from pond5
Starting from january, non exclusive contributors will earn 30%, while exclusive 40%

Great, now that they have introduced the "standard" price, so it's quite useless to raise the price by ourselves

That's I expected when Shutterstock purchased Pond5.

Now they are starting to ruin Pond5. Such a greedy management.

Ambu · « **Reply #36 on:** December 11, 2024, 10:25 »

How to increase earnings for management? any new Ideas??

Adobe Stock: introduce free collection by paying fair amount to contributors and allowing them to opt in/out option, to attract more customers...

Shutterstock: That's all crap...Just buy as many microstock agencies as possible...Keep silent for one year...Then cut the royalties for contributors...Simple solution....

Ambu · « **Reply #37 on:** December 11, 2024, 10:30 »

I don't know where do people put their faces who promoted for pond5 exclusivity even after Shutterstock purchasing Pond5?

What more can someone expect from a greedy agency like Shutterstock??

stoker2014 · « **Reply #38 on:** December 11, 2024, 10:50 »

Quote from: Ambu on December 11, 2024, 10:30

I don't know where do people put their faces who promoted for pond5 exclusivity even after Shutterstock purchasing Pond5?

+100

alexandersr · « **Reply #39 on:** December 11, 2024, 11:39 »

Quote from: stoker2014 on December 11, 2024, 10:50

Quote from: Ambu on December 11, 2024, 10:30
I don't know where do people put their faces who promoted for pond5 exclusivity even after Shutterstock purchasing Pond5?
+100

X1000000000

cobalt · « **Reply #40 on:** December 11, 2024, 11:44 »

Quote from: Ambu on December 11, 2024, 10:30

I don't know where do people put their faces who promoted for pond5 exclusivity even after Shutterstock purchasing Pond5?

What more can someone expect from a greedy agency like Shutterstock??

Absolutely. After the takeover p5 made zero written commitments that they will keep the 60%.

And always remember - even if the videoclips of the entire industry had been exclusive to pond5...the owners would still have sold and just gotten a lot more money...

There were a lot of people promoting a fantasy concept of how being exclusive with p5 protects their income...after the place was sold, it was over and everyone with a normal business mind knew the 60% where on borrowed time.

wollwerth · « **Reply #41 on:** December 11, 2024, 12:54 »

So I've been exclusive with P5 since 2020 when Shitterstock screwed us the first time. Up to this point it's been pretty good. However, I will no longer be exclusive with them after this latest announcement. The question is, where else do you upload to? How are sales and revenues on Adobe with video?

cobalt · « **Reply #42 on:** December 11, 2024, 13:08 »

Isn't the question if there is a high end boutique agency for the top quality content?

Wouldn't that be more logical?

Normal stuff as non exclusive for everywhere, but the top level stuff to a smaller place?

The video market is much smaller than photos. The top level people have a lot more pull.

I wouldn't get in, my stuff is too boring...

gnirtS · « **Reply #43 on:** December 11, 2024, 13:24 »

Ive just had my first ever 0 sale P5 month.

Ambu · « **Reply #44 on:** December 11, 2024, 13:58 »

Quote from: wollwerth on December 11, 2024, 12:54

So I've been exclusive with P5 since 2020 when Shitterstock screwed us the first time. Up to this point it's been pretty good. However, I will no longer be exclusive with them after this latest announcement. The question is, where else do you upload to? How are sales and revenues on Adobe with video?

I am earning $600+ every month on adoy with 5000+ videos...and with same 5000+ files on pond 5 non exclusive, I am earning 0 when there were no sales, and $30-50 when I get ,1-2 sales...

I used to make $100-$200 dollars a month on pond5 3-4 years back... When I have just 500-1000 files...now it's in the 5th place out of 7 microstock sites that I contribute...

Ambu · « **Reply #45 on:** December 12, 2024, 08:23 »

https://www.news18.com/world/justifiable-homicide-donations-pour-in-for-luigi-mangione-after-unitedhealthcare-ceos-murder-9153833.html

I will donate my one months microstock earnings from all agencies... if anyone do same with greedy Shutterstock Management...

Uncle Pete · « **Reply #46 on:** December 12, 2024, 12:44 »

Quote from: stoker2014 on December 11, 2024, 05:00

Quote from: cascoly on December 10, 2024, 17:54
Quote from: stoker2014 on December 09, 2024, 15:02
...
The people from pond support have been fired!
...

your evidence for this claim?

Uncle pete says he received support yesterday!
My evidence? Write any letter of support yourself, and you will see the result.

I hate to answer as people get personal about things like this. Facts are facts, I get responses from Pond5 and a real person, not the SS "Experts". December 9th

Quote

Hello Pete,

Thanks for reaching out to our support team. Our Pond5 CS team is still here, and we apologize for the wait time. We have moved over to a new system, and are still getting aquatinted with navigating this system and still trying to get through our backlog. We are severely behind due to an influx of tickets as well as learning a new system, but working diligently to reply as soon as possible.

We thank you for being patient with us during this transition.

I see you are still pending a reply regarding 183 files that require Press Credentials. I have reached back out to our curation team for a follow up. As soon as I hear back from them, I will send you an update.

Thank you for your support and understanding during this time.

Cheers,

Sara

So... maybe it's you or your location.

stoker2014 · « **Reply #47 on:** December 12, 2024, 16:34 »

Uncle Pete, ok. Although I haven't received a response yet, you've given me hope. It means Shutterstock has moved them to their site. They used to respond within a few hours, now I've been waiting for almost a week. But judging from your letter, they haven't been fired.

stoker2014 · « **Reply #48 on:** December 12, 2024, 16:40 »

Quote from: Uncle Pete on December 12, 2024, 12:44

So... maybe it's you or your location.

No, it's just that my questions are more complex than yours, they are technical in nature. And how they will solve them is not yet known.

Uncle Pete · « **Reply #49 on:** December 13, 2024, 13:30 »

Quote from: stoker2014 on December 12, 2024, 16:40

Quote from: Uncle Pete on December 12, 2024, 12:44
So... maybe it's you or your location.
No, it's just that my questions are more complex than yours, they are technical in nature. And how they will solve them is not yet known.

You can read my questions now?

Yes, my question was about their system, submission and reviews, Editorial and things that I do, so it wasn't technical "technically". The reply took a week. But in other instances, they have been faster and gave personal responses, not some boilerplate "expert" who probably knows less than you or I about how SS works, and then says, they will forward the question to someone else, which means two things: 1) It's going into a black hole and we'll never see an answer OR 2) It's going to the real SS assistance people. Where they will file it as #1 on their priority list. (see #1 here)

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Author Topic: Pond5 he is definitely dead (Read 10056 times)

cascoly

stoker2014

Uncle Pete

stoker2014

Uncle Pete

stoker2014

cascoly

stoker2014

derby

stocker2011

Ambu

Ambu

Ambu

stoker2014

alexandersr

cobalt

wollwerth

cobalt

gnirtS

Ambu

Ambu

Uncle Pete

stoker2014

stoker2014

Uncle Pete

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