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Messages - shutterhead
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1
« on: June 17, 2013, 17:36 »
My guess would be that the problem is your host. A free hosting service with only 10Gb of space and 100 Gb of bandwidth is not going to get you very far.
Try using one of the recommended hosts
Thanks Tinny, I'll look into it 
2
« on: June 17, 2013, 08:41 »
Once you get the white screen on everything, to fix it without a reinstall you need to get into the database. Most hosting setups have phpMyAdmin for this.
1. Fire up phpMyAdmin and select your database
2. Browse the wp_options table and find the option_name 'template' and 'stylesheet' rows which will have values symbiostock or symbiostock-child
3. Edit these both to twentytwelve
4. You should now be able to get back into your site. Delete and reinstall the symbiostock theme.
This is a popular pastime when tweaking Wordpress themes...
neither 'template' nor 'stylesheet' appear in that table, could I create them somehow?
Ok, I did find them eventually and did as you suggested and it worked!! Yay! Thank you! You're a life saver Any idea why the problem occurred though? Could it be a server issue?
3
« on: June 17, 2013, 08:32 »
Once you get the white screen on everything, to fix it without a reinstall you need to get into the database. Most hosting setups have phpMyAdmin for this.
1. Fire up phpMyAdmin and select your database
2. Browse the wp_options table and find the option_name 'template' and 'stylesheet' rows which will have values symbiostock or symbiostock-child
3. Edit these both to twentytwelve
4. You should now be able to get back into your site. Delete and reinstall the symbiostock theme.
This is a popular pastime when tweaking Wordpress themes...
neither 'template' nor 'stylesheet' appear in that table, could I create them somehow?
4
« on: June 17, 2013, 08:25 »
Your install of WP is probably ok. As already mentioned, activate the Twenty Eleven theme, which will automatically deactivate the SY theme. Then delete the SY theme. Then reinstall.
I can't activate or deactivate anything because I can't get into my dashboard.... the screen is white... all white... nothing else.
5
« on: June 17, 2013, 08:24 »
I had this happen here is what Leo had me do
1. You log into your cpanel or FTP and delete the theme folder. Replace it with the last theme that worked for you.
You then need to disable all plugins and reinstall the newest version of the theme.
Then one by one activate the plugins.
This worked for me and I have not had any problems since
Steve
I did that... deleted the symbiostock themes folder. the other themes are still in the themes folder so do I still need to replace them? Also I do I disable plugins and reinstall the theme when I can't get to my dashboard?
6
« on: June 17, 2013, 08:22 »
I had this happen here is what Leo had me do
1. You log into your cpanel or FTP and delete the theme folder. Replace it with the last theme that worked for you.
You then need to disable all plugins and reinstall the newest version of the theme.
Then one by one activate the plugins.
This worked for me and I have not had any problems since
Steve
How do I do a backup? I hadn't back up anything prior to activating the Symbiostock theme.
7
« on: June 17, 2013, 08:21 »
who is your host (that might help the more technically minded people) and where is your site, will see if I can see anything obvious which might help before they turn up ?
my host is serversfree my website is at bombastic.bugs3.com
8
« on: June 16, 2013, 05:56 »
I only ever had that when I tried editing a php file and mucked it up. First time I deleted Wordpress from my cPanel then reinstalled it, second time I had two windows open so could get in that way. Never heard of simply installing Symbiostock causing this problem maybe the upload got corrupted.
Things I would try (I do trial and error, not technical.
Shut down browser and reopen and hope it works
Go to cPanel and if brand new installation of WP delete and reinstall
If existing version with previous data (early versions of Symbiostock needed a clean version of Wordpress, do not know if that is still the case) then go to cPanel or somewhere on the hosting side of the website and do a backup, hopefully they provide one
I was hoping to get around it without having to do a re-install. I don't want to try again if the problem is going to keep happening. I'm using the latest version of WP and it's a clean version as far as I know.
9
« on: June 16, 2013, 05:36 »
I activated the Symbiostock theme in WP and now I have nothing but a white screen for a website! what?? I can't even get into my dashboard to activate another them because nothing shows up! I removed the Symbiostock folder from my themes folder hoping it would revert to a default WP theme but it made no difference. I still have that white screen. How do I fix this?
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