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Messages - designer093
1
« on: October 09, 2024, 16:01 »
Hey everyone, I understand it, it's heart breaking news. But let's keep this forum as a microstock related forum and avoid sharing something else. Thanks!
A forum member and stock photo colleague describes the hardship in his region due to a natural disaster quite objectively.
In this context, I can't understand your request and, to be honest, I find it quite inappropriate.
Please keep us up to date, Jeff.
Then I can open another post about natural disasters in my region or other regions. Every day this kind of natural disasters happening all over the world, as I said I understand it's heart breaking but why you create a post when it happens in USA? Why not in Europe or any other country? Recently there was a water flood in Europe - Poland, Austria, Hungary... Then let me open 10 posts about each of them and spam this microstock forum. People have natural challenges every day in India, Pakistan, Indonesia and so on this is disrespect to create discrimination here. You shouldn't live in your american bubble and think about whole world. This is microstock forum, let's keep it as it's. Thanks!
2
« on: October 09, 2024, 07:16 »
Hey everyone, I understand it, it's heart breaking news. But let's keep this forum as a microstock related forum and avoid sharing something else. Thanks!
3
« on: October 02, 2024, 16:26 »
Hi everyone, I've an update... I’m happy to share that my Adobe Stock account has been reactivated! After reviewing my case (after 3 weeks), Adobe acknowledged the irregular sales activity that led to my account being blocked automatically. After they reviewed my account they confirmed I haven't done anything wrong and reactivated my account. I was also offered a personal call with an Adobe Stock representative who listened to my concerns about late support and unfair blocks. He assured me that they will work on addressing these issues moving forward. However, I still have not received compensation for the damages incurred during the three weeks my account was blocked unfairly, which resulted in a loss of earnings and a missed opportunity for the FREE collection—totalling over $10,000 at least. If you have faced account blocks due to high irregular sales or any unfair treatment, please leave a comment below this petition https://chng.it/bvWrQqKtVJ. I'm confident that Adobe will reach out to you and consider your case. I’ll continue this mission to create a space where we can all raise our voices and share our experiences. Please keep in touch, and I’ll share more updates as we move forward under this petition https://chng.it/bvWrQqKtVJ. If you want to follow, just sign the petition so you get the updates each time. Thank you for your support!
4
« on: September 30, 2024, 04:05 »
All contributors need to come together, I still need more people to sign this petition: https://chng.it/bvWrQqKtVJ
5
« on: September 26, 2024, 16:09 »
These are automatic replies, Adobe don't check support emails anymore.
6
« on: September 26, 2024, 15:39 »
We started a petition against Adobe Stock for their unfair treatment of contributor relations. They’ve removed contributor support from the main website (sending only auto template emails), leaving us with only this survey link where no one actually addresses our cases. This situation is unacceptable and may even be illegal. Matthew Smith, Mat Hayward and Diego Gomez seem to no longer care about contributors. We need to raise our voices—this can happen to any of us! Let’s not stay silent. Please sign this petition, as this can happen to any of us: https://chng.it/FSNs9KvHyBLet’s come together and address these issues more publicly!
7
« on: September 26, 2024, 04:51 »
Hi Mat, Congratulations on your new role! It's been great having you as part of the Adobe Stock team over the years. I wanted to share that my account (#00284743) has been blocked for over three weeks now after a sudden increase in sales. I've reached out multiple times but haven't received any real assistance—just automated replies. It's been really frustrating. That's why I started petition against this kind of contributor support in Adobe: https://chng.it/cyMhnGNJR6I’m hopeful that with you moving to the moderation team, things will get better for contributors like me. Your support and understanding would mean a lot to the community.
8
« on: September 24, 2024, 15:12 »
While Adobe have problems with their reviewing process in terms of speed of reviews and some errors in declining content incorrectly, I've always found they respond quickly when you contact them via the form about such problems.
The last two occasions I had to contact them was either on the Friday or Saturday and by Tuesday the following week at the latest they'd already replied and corrected the problem. While I wish these errors never occurred, mistakes do happen and hopefully they are working towards refining the system to prevent them and the lengthy queues... which at present aren't acceptable. But I've always found the Contributor Support team to be very helpful and responsive. They do a great job and no need for a petition.
There may be individual cases where no petition is needed, but that's not the reality for everyone. There are thousands of people whose accounts have been blocked automatically due to system errors, and Adobe Support isn't helping. My account has been blocked for 18 days now. I've contacted them multiple times, but I still haven't received any update or help. I trust my own experience and that of others who are facing similar issues, not someone for whom everything seems to work perfectly. This is frustrating and unacceptable!
9
« on: September 24, 2024, 04:35 »
I wonder if its due to Adobe polgetting an account suspended for any reason deserves to be told the full, detailed reason as to why. They arent doing that.
I even haven't received any email notification, although they are claming that they did.
Please sign this petition, share, as this can happen to any of us: https://chng.it/Yc2WNkqzvH
10
« on: September 22, 2024, 13:19 »
Cmon man, take off the mask... We know you're Mat Hayward just using different nickname
11
« on: September 22, 2024, 02:58 »
The ability for contributors to contact Adobe is still there on the site.
Every time I contact using that form, I receive a template response as attached. Basically no one checks my case. It means this contact form is useless.
Did you fill out that form from the link?
Of course! 2 weeks ago but still got no response. This is so embarrassing to see how Adobe doesn't respect to its business partners - contributors.
12
« on: September 21, 2024, 03:35 »
Recently, my account faced a sudden surge in sales, leading Adobe to block it. More than 2 weeks later, no one has bothered to look into my case (#00284743). I posted on twitter, wrote many emails but no help! Everywhere I received automatic template emails. @Mat Hayward we need you to take care of this, please!
13
« on: September 21, 2024, 03:14 »
The ability for contributors to contact Adobe is still there on the site.
Every time I contact using that form, I receive a template response as attached. Basically no one checks my case. It means this contact form is useless.
14
« on: September 18, 2024, 14:42 »
Hi all contributors, I’m starting a petition against Adobe Stock for their unfair treatment of contributor relations. They’ve removed contributor support from the main website(they send only auto template email), leaving us with only this survey link ( https://survey.adobe.com/jfe/form/SV_74fM1z4DvUPyPlk) where no one actually addresses our cases. This situation is unacceptable and may even be illegal. Matthew Smith, Mat Hayward, and Diego R. Gómez seem to no longer care about contributors. We need to raise our voices—this can happen to any of us! Let’s not stay silent. Please sign this petition, share, as this can happen to any of us: https://chng.it/Yc2WNkqzvHI already started daily post on twitter to publicly post about this until my case get reviewed: https://x.com/findrepeatwords/status/1836482552523034817Let’s come together and address these issues more publicly!
15
« on: September 18, 2024, 14:38 »
Hi all contributors, I’m starting a petition against Adobe Stock for their unfair treatment of contributor relations. They’ve removed contributor support from the main website(they send only auto template email), leaving us with only this survey link ( https://survey.adobe.com/jfe/form/SV_74fM1z4DvUPyPlk) where no one actually addresses our cases. This situation is unacceptable and may even be illegal. Matthew Smith, Mat Hayward, and Diego R. Gómez seem to no longer care about contributors. We need to raise our voices—this can happen to any of us! Let’s not stay silent. Please sign this petition, share, as this can happen to any of us: https://chng.it/Yc2WNkqzvHI already started daily post on twitter to publicly post about this until my case get reviewed: https://x.com/findrepeatwords/status/1836482552523034817Let’s come together and address these issues more publicly!
16
« on: September 23, 2022, 18:18 »
Hi @MatHayward,
When you they are going to announce free collection results?
17
« on: December 23, 2021, 16:54 »
Thanks Adobe! It was amazing year!
18
« on: December 17, 2021, 21:10 »
I've question related to Adobe search algorithm and would like to hear opinions of other people, would be best to get @MatHayward's response too. So the question is does amount of the not sold images in the portfolio affects overall search rank for me ? If I delete images with 0 download from my portfolio, can this increase my overall sales ? Thanks!
19
« on: November 19, 2018, 03:16 »
Hello guys,
My batches rejected for this error:
"Content lacks clear, compelling, or commercially relevant subject matter and / or execution"
Can someone explain the exact reason ?
20
« on: October 25, 2018, 00:16 »
Thanks for helping !
I wrote mail to shutterstock asking being more specific. Hope they will respond.
21
« on: October 24, 2018, 11:32 »
Yeah, I will write email to shutterstock asking more detailed reason why they terminated my account. I'm sure I haven't do anything against terms.
22
« on: October 24, 2018, 11:00 »
That post is not about me, I asked that question for a friend. That's why i haven't mentioned it in the post.
23
« on: October 24, 2018, 10:44 »
we are not using same computer. just same router, same ip.
24
« on: October 24, 2018, 10:13 »
guys thanks but it should be a mistake. I haven't do anything wrong.
25
« on: October 24, 2018, 09:46 »
What can I do in this case ? Is there any chance to reactivate it ? What do you think ? I'm depressed now
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