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Messages - Jo Ann Snover

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1101
Just disabled everything. It means stock is more or less pointless for me now - well, it has been since June 1, with something like a 60% cut in commission earnings (thanks for the birthday present, SS!)....

Glad to see you - sad it's for this reason.

There are lots of charts that explain the new royalties if you care to dig into the details, but the bottom line is that it's a massive royalty cut and they're siphoning off contributor earnings to fund expensive CEOs & other execs, a 17 a share dividend later this month, and better-looking profit numbers to keep Wall Street happy when they announce their Q2 earnings some time in early August.

Stan Pavlovsky (new CEO) should go back to being a financial analyst as he's useless as a strategist. I hope Jon Oringer is having sleepless nights wondering if he's turning Shutterstock into another of the failed businesses that he used to say were the only "jobs" he'd had before starting Shutterstock.

It's all shameful. Check the #BoycottShutterstock hashtag on twitter if you want to read more about people who are doing what you're doing and disabling their portfolios in protest. There's a chance this may make changes happen, but at least it sends a signal to the remaining agencies that snatching from contributor royalties is a very bad idea :)

1102
Your image shows up in my buyer's account. So yes, I believe that I'm able to license your image right now if I wanted to.

No - did you try to click the download button? You'll get a message that says

"There was an issue with your request. Please try again, or Contact us if you need further assistance"

1103
Just a question...

I disabled my portfolio and if you follow the SS link in my signature you can see that there are no active images there.
Also in SS search engine the images dont show up.

But, the links to the images are still working, so the are accessible from pinterest or google search etc.

So I am wondering if they will eventually vanish in a while, are they being counted as active images in SS database, can they still be downloaded?

For example:

https://www.shutterstock.com/image-illustration/computer-designed-highly-detailed-grunge-frame-88245046

If the count of my images i already 0 this link shouldn't be working.

What is the situation for you that disabled your portfolio before, are your image links still working ?

The links work but you can't download the image. Click the download button and you'll see a message "There was an issue with your request. Please try again, or Contact us if you need further assistance"

This just isn't an issue. There is no need to delete images - disabling the portfolio works

1104
I checked the internet archive's Wayback machine to see if they had anything from his old account, but they didn't (they don't grab twitter feeds as often and he didn't post much). I'd have loved it if we could have kept some screen shots...

1105
His twitter feed has only 281 followers? What kind of a CEO is this?

And you are right, his likes are a lot of Trumpian glory likes.

Every day I learn something new that is worse than before.

@spavlovsky

https://twitter.com/spavlovsky?s=20

Why dont even the employees follow their own boss? Business partners? Some of the 1.2 Million producers?

How is this profile designed to represent the company, get ready to connect with all the other CEOs and impress potential customers?

That twitter account is gone and has been replaced by this one

https://twitter.com/stanpavlovsky1

Creative name :)

I assume it's to clean up any messy associations he didn't want people to see

He can't clean up his bad report card so easily though...

https://twitter.com/joannsnover/status/1269027677047930887

1106
Shutterstock.com / Re: What does Shutterstock really want?
« on: June 05, 2020, 18:22 »
...On about June 2/3, it became apparent that content was declining faster than it was increasing.  Possibly for the first time since SS came into business (This is an assumption, not an investigated fact)

I've been keeping track since the evening of June 2nd. Since then they've lost 1.7 million images (add to that whatever the uploads are which I have no insight into). They are dropping the number day by day that they say they are adding - it was 171,000 a day and now they say 160,400 a day

Numbers remaining 4pm June 5th and the change since 5pm June 2nd. Note that there is some overlap between illustrations and vectors, so the numbers don't add up

Photos
212,156,701   -1,322,077

Illustrations
111,156,382   -  510,107

Vector
69,675,150   -  302,972

All
324,066,312   -1,720,141

1107
Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: June 05, 2020, 18:16 »
But what if they went back to the old pay system. Would you take SS Wall Street stock as payment ?

No

1108
Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: June 05, 2020, 17:44 »
Just wanted to drop in and say how much I appreciate this vector image, which got approved. I especially love keywords like 0.10, 0.1c, fuck you, greed and insulting, lol...   :D

Link to Original work

Anyone on twitter can retweet this or make up their own to spread the love far and wide

https://twitter.com/joannsnover/status/1268618550580674566

Don't forget the #BoycottShutterstock hashtag :)

1109
Shutterstock.com / Re: Database total :did you notice ?
« on: June 05, 2020, 17:41 »
Just noticed this on dreamstime:  "Due to the massive uploads, our pending area has been limited to 1000 submissions per user daily. Please continue the upload process after 24 hours have passed since your first submission."

Are contributors migrating from SS to DT?

I did my uploading over the weekend, but when I looked today it said I could upload another 7,000 :) I don't have that many (goes to check in the sofa cushions...) Possibly it's related to approval rating?

1110
today i disabled 10.000 images.
0.10
0.10
0.14
0.12
0.10
0.10
0.10
...

I tweeted about this (with your name obscured). If you want to share yourself on twitter I can retweet that too

https://twitter.com/joannsnover/status/1268951582495748096

1111
Just one remark - why you all expect that SS cannot manipulate the database numbers? As this is one of few numbers which can show the impact of any contributors action, it would be clever from them to manipulate this numbers like - "Yes, some small number of old images dissapeared, but the flow of the new content is unchanged - so your actions are worthless".

Some contributors act emocionally - "I will not sell my ART for $0,10."
But others (the bigger ones and fulltimers) do it as business "Price is not so important, overall income is what matters." also "If microstock is dead anyway, in the remaining time I will take all the money I can (even $0.10) and move to do another business.".
So if the impact of contributors actions seems to be too small (like database numbers don't change enough), business contributors do maybe overall nothing.

It's not just the overall numbers - although they're down again by ~600,000 since yesterday - but what is leaving. It's the noticeable stuff. I'm just one small producer and this is just one search that used to have 455,000 results. It keeps shrinking, and the new uploads are irrelevant

Yesterday

https://twitter.com/joannsnover/status/1268581431724261377
https://twitter.com/joannsnover/status/1268584287068016641

Today
https://twitter.com/joannsnover/status/1268911279004987392
https://twitter.com/joannsnover/status/1268917256085368834


1112
Shutterstock.com / Re: Database total :did you notice ?
« on: June 05, 2020, 09:24 »
People with twitter and other social media sites should spread the word.

People are, and have been :)

https://twitter.com/joannsnover/status/1268911279004987392

1113
Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: June 04, 2020, 18:42 »
Thank you for the reply. Do you know if one can still go to earnings summary and see the daily stats and what was used day by day and month by month for each year? Will it still how the thumbnail of each image and show what they earned on each particular day?

Yes - as long as you are just disabling the sales of your portfolio, all that past information remains

Here is an embarrassing earnings page I just took a snapshot of from November 2005 (when I was relatively new there)


1114
For all those planning to wait and see how things turn out, do remember that if there is an improvement down the road after Shutterstock watches their assets walk out the door, it will be because of other people's efforts that you can enjoy the benefits of that improvement.

My prediction is that the financial pressures on Shutterstock will not let up, but that we might be able to persuade them to look elsewhere for the cash instead of gutting royalties (and don't be beguiled by the big percentages; it's the low subscription royalties that will boost their profits and tank your overall earnings.

1115
Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: June 04, 2020, 17:17 »
So when you opt of sales.. can you still view the date of what images sold month by month and the all the sets in the catalogue manager with the earning amounts and contents of each set? Or when you opt out of sales is everything gone?

Anyone know?

I've checked the catalog manager earnings stats for a few of my sets and it all looks intact. From the contributor home page, I can still see the top performers list with earnings and download numbers.

The only thing that went away is the top keywords for downloading an image in the top performers list - which is a shame as that had lots of great insight.

Not sure if I have all my images in one set or another, but I can't add anything as the main display of all images has nothing.

I would advise anyone about to delete who doesn't have sets to select all their images and put them in a set (and I'm not sure if you can do a select all across multiple pages; obviously can't test that out now :) )

1116
Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: June 04, 2020, 16:59 »
There's something strange, i've opt out for 7000+ photos and 500+ video selling, when i'm consulting my dashboard I can see now there is still 970 photos in my portfolio, that's means nothing !!!!
Contributors who have opted out, do you encountering the same issue ?

Yes. My portfolio count went down in fits and starts and finally reached zero. I also saw that when the count on the screen you showed was one number, if you clicked on the portfolio link right there it'd show a different number.

It'll all go to zero shortly :)

So when you disable, are the files deleted? My portfolio now shows 0 files. Not that I care if they're deleted. Just curious.

When I returned to being an independent in 2011, I turned the portfolio back on and all the undeleted images were still there.

Right now, for all the sets I had in the catalog manager, I can select an image, click the edit pencil and up comes the watermarked image with all the metadata for me to edit, so I am fairly sure the data is all still in the database

1118
Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: June 04, 2020, 13:15 »
There's something strange, i've opt out for 7000+ photos and 500+ video selling, when i'm consulting my dashboard I can see now there is still 970 photos in my portfolio, that's means nothing !!!!
Contributors who have opted out, do you encountering the same issue ?

Yes. My portfolio count went down in fits and starts and finally reached zero. I also saw that when the count on the screen you showed was one number, if you clicked on the portfolio link right there it'd show a different number.

It'll all go to zero shortly :)

1119
Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: June 04, 2020, 12:50 »
Shutterstock has added a post to their Facebook account this morning saying, among other things "we understand your frustrations" and "your feedback is very important to us"

Bollocks

https://www.facebook.com/pg/Shutterstock/posts/?ref=page_internal

I've given them my feedback

Want to add yours?

1120
Very frequent selling image on several agencies, with about 1000 downloads on Shutterstock alone. Top line in relevant search results for "patriotic" and "patriotism" among 800,000 results. Not any more. Not on Shutterstock.

Are you on twitter? I see an account for @Atomazul - is that you. You should tweet about that (and where it can be found now)

1121
One of the side effects I've noticed is that I get more for EL and large SODs.

I believe the large SODs were previously $75. Now it's $96. We just need more of these to offset the sub losses.

I had SODs for all sorts of values - $32 to $120 (I think that was the highest) There isn't a fixed royalty on those, just a percentage of the buyer's price. Certainly, if there were more of them, if you're at 40% you could do better.

However, their enterprise sales (where all those nice fat royalties come from ) has been shrinking for the last two quarters and the "e-commerce" side is what's growing

1122
Have disabled all files for now, if nothing changes in the next month may as well close the account. Was hoping enough people would disable to prompt some action from SS, but can understand not everyone can afford to, especially while other income sources for creators have dried up with the virus. Almost like they knew people would be desperate at the moment, quite evil really.

Don't forget there are a lot of people like me who are waiting for their final payout before disabling. I just got notified that my earnings were calculated, so as soon as the money turns up in PayPal, I'm disabling everything. The email said I'd receive the money by June 15th, so I think we can expect another wave of portfolios going down around mid-month.

As another data point, I disabled my portfolio on Sunday and I received the "earnings calculated" email this morning. I expect Shutterstock to pay me as they always have. They make idiot policies, but they're not cheats. I can understand the nervousness - and I wouldn't post rude things or links to other agencies in my portfolio header - but I think they'l do the right thing and pay what they owe.

I received the PayPal email this morning (June 4)

1123
Based on sales at other sites, it appears that the smaller subscriptions of 10 to 50 images per month are more popular that the large subscriptions of 350+ images per month.  Based on this experience at other sites, I assumed the new structure might not be as big of disaster as most anticipated but now that we are three days in, that is not the case.  Why are all sales coming in around the 10 - 15 cent size.  Its hard to believe so many use the smaller subscriptions at the other agencies but no one does at Shutterstock.

These "subscriptions" of 10 or 50 images per month aren't really subscriptions at all - no volume. They're discounted image packs. However, I think Shutterstock was previously making out like bandits on any of the 10/50 per month as we would get 38 each and they'd pocket the rest. The On Demand images (a package where you have one year to use your downloads) paid $2.85 royalties each which left Shutterstock much better off when they bought the smaller package and worse off, but still profitable, when they bought the larger one.

Given how well Shutterstock was (theoretically) doing on the 10/50 subscriptions, I'm assuming they weren't selling, or at least not as much as the higher volume 350/750. And when they introduced the annual pay-up-front option recently, which discounted images to the buyer to as little as 22 cents, they would have lost up to $118 a month on each if a buyer downloaded all of a 750 subscription.

The other two options for 350/750 left Shutterstock a little better off. So my conclusion is that sales were down, or not growing as they'd like, and they tried to boost them with the cheaper annual pay-up-front option. They had to cut subscription royalties to be able to afford that, and they could offer almost whatever percentages they liked to try and persuade contributors to buy this awful arrangement because the percentages don't matter anything like as much as the massive reduction in subscription royalties.

1124
I had permission from the person who heard about this to tweet as there were no names mentioned (the reviewer wants to stay anonymous)

https://twitter.com/joannsnover/status/1267969053336858624

1125
Here's an idea: []


Thousand of contributors have already closed their account or disabled their portfolio.

Surely not thousands and surely very small portfolios in the vast majority. As I said, not nearly enough.

You haven't checked out what's been going on.

Between last night and this morning - i.e. less than 24 hours - there were nearly 200,000 fewer images & illustrations on Shutterstock. Remember the boast up top that says they add 171,000 images daily. So the swing in less than 24 hours is at least 370k

That doesn't count the big name producers, or video - like eyeidea yesterday - who have an impact beyond their numbers. When a sizeable portion of the saleable content leaves, you have the millions of image spam portfolios which no one cares about as it doesn't sell

https://twitter.com/joannsnover/status/1268201397230551040

And later on the morning the number has grown to over 445k removed - over half a mlllion swing in less than a day

https://twitter.com/joannsnover/status/1268231587025391617

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