It seems strange to me to hear all of the Fotolia-bashing. Yes, they lowered commissions, but they are still my TOP EARNER! More than IS. More than DT. More than SS. EVERY SINGLE MONTH.

Maybe because your experience isn't one the rest of us share?  Fotolia is consistently in third or fourth place for me.  Except this month, where they're in seventh place thanks to a very large chargeback from an EL sale last month.

As you might put it, they've failed to be my TOP EARNER.  EVERY SINGLE MONTH.

I got three ELs after the letter.  Have to believe they were the ones I was told to expect; I've not had three in one day before.  As for subjects, they were a Silicon Valley office building, a couple of homes in San Francisco and a head shot of a very pretty woman.  Makes me wonder just who the buyer was and what they were doing with all these shots.

My sales dropped about 30% last month but have recovered this month.

It took me a while to figure out Twitter.  Now I use it a lot, as a replacement for blogging (I've hacked my blog to put up each day's tweets as a post) and as a lightweight conversation.  It's sort of an online cocktail party, and one I can maintain from my laptop or my phone as time and inspiration permit.

One other factor in my increasing use of Twitter is its integration with Facebook.  By setting up the FB Twitter app, my tweets become my new Facebook status.  So friends can see and comment on whatever I find interesting or entertaining in both places with only one effort on my part.  Efficient and pointless!

Knowing nothing about what company you work for and what their target customer base is, I'd ask the question you ask parenthetically but didn't ask of the decision maker.  Why are African American images not of use?  Do they not test well with your target market?  Is that market predominantly white?  Perhaps white and Southern?  If there's bigotry going on (which is one hell of an assumption given the lack of context provided here), could it not be on the part of the end customer rather than the photo buyer?

Put it another way: You provide a set of statements and a conclusion, but the conclusion has nothing whatsoever to do with the statements.  To answer your question, possibly, but not based on anything presented here.

Apart from the things mentioned above: Why would you submit 24 pictures of that same hearing device? Go for the best 3 or so..?
Maybe the reviewer felt it wasn't their job selecting the best ones out (rightfully so) .

I'll disagree with this as a general principle.  I've found SS to be willing to take a large number of images of the same subject, as long as they're sufficiently different to give a buyer some choice.  24 may indeed be too many, although I've had a dozen accepted of the same subject with some variation.  I'm guessing it's this particular subject that the reviewer didn't think would sell.

It's always dangerous to draw conclusions from a single data point, or in your case ten.  My own experience has been different: nine of my first ten accepted and a 72% acceptance ratio for my first few hundred submissions.  That'll improve, now that I know not to bother sending buildings without property releases or nudes of any level of exposure. 

Still waiting for more than a handful of views, to say nothing of sales.  Veer may indeed turn out to be another Crestock in terms of sales (my eighth performer over the past year), or they may generate significant revenue.  I'm willing to give them the chance.

I'm on target for a BME and a third place finish behind SS and iStock.  Granted, that'll chance when the subs move over to iStock, but there may be some life in the old site yet.

To get in, hit forgot password, then get the email, then log in with the reset password - then change it.  good to go.  ftp still down though, which stinks.

Really?  FTP worked for me today.

Still uploading, and still getting sales.  I expect that to change when the partner program ends, at which point I'll decide if the minimal effort to upload and submit is no longer worth it.

So far it's FeaturePics.  Yeah, Albumo is a huge disappointment, but thanks to their upload bounty I actually collected a few hundred bucks from them.  Almost the same with Crestock; less money so far but more likely to pay out in the future.  With a few others I uploaded a small set of images with the intention of adding to them if I saw any action.  I haven't, so I haven't.

FeaturePics is the one into which I put the most effort with the least result.  Thousands of uploads, and a grand total of $8.44 from four downloads, the last of which was two months ago.  Definitely the worst pain/gain ratio.

Yes, I'm still uploading to Crestock, more out of a sense of adventure than any hope of having anything accepted, much less sold.  I upload ten new images for every sale, which, as you may imagine, doesn't require much time.  Anyway, after emails this morning announcing two more sales (and a whopping .50 added to my balance), I uploaded twenty more images and went to attach model releases.  And that's where the fun began.

Most of the twenty were of the same model, so I clicked on the Select All checkbox.  To my surprise, every single checkbox on the page got selected, not just the images but all the models too.  And the Display Description checkbox, which caused the page to be reloaded and all the images to be unselected.  Nice job with the site update, guys.

I wonder how long this has been broken.  Given my success there and the success others report, I guess I won't be surprised if it's been broken for quite some time without anybody noticing.  And yes, I did report it to the management.