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Messages - Jo Ann Snover

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1326
In addition to all the above comments, you need to pay attention to keywords.

I saw one photo of a rising lump of bread dough that had pasta, pastry and cake as keywords. It also had kneading and baker when nothing was being done to the dough and no baker around. Possibly this is just one badly keyworded image, but you will not help yourself by including keywords that are clearly not applicable to the image.

Oddly, there's a sea salt and peppercorn image that doesn't have the keywords salt or pepper!

In addition to having saleable images, buyers have to be able to find them...

1327
Your links won't become active until you've have made more posts (don't recall what the magic number is, but it's an anti-spam measure). Anyone can get to your portfolio, but will have to cut and paste

Stock licensing is different from other types of photography - I'm sure you've read about it already. Your images are lovely, but may not have the sales potential of things are are more boring to look at but are useful as part of a design, web site, annual report, text book, etc.

You'll get lots of opinions about exclusivity, but I wouldn't dream of it today - and I was an iStock exclusive for a few years back when it really was an excellent option.

You don't graduate to Getty per se - and you'll find lots of threads here about minuscule royalties from Getty's various deals. This thread talks a little about other non-micro options

https://www.microstockgroup.com/general-macrostock/getty-selling-at-microstock-rates-what-next/msg516953/#msg516953

You can get your work on Getty via EyeEm (or other partner sites), but that's a pretty slow as well as indirect route and the money is then split three ways.

As far as the difficulty of submitting to multiple sites, iStock has long held the crown for the biggest pain in the butt - they're not all that hard and some are really straightforward.

As far as agencies best suited to what you like to shoot, if your goal is to develop a regular income, it might be a better approach to shoot things that will sell better. If it's not really about the income, possibly finding one of the specialist macro agencies and offering exclusive images (not artist exclusivity)

Good luck

Modified to add a couple of additional links to threads here you might find interesting:

https://www.microstockgroup.com/alamy-com/new-alamy-member-question-what-should-do/msg527719/#msg527719

https://www.microstockgroup.com/general-stock-discussion/just-to-introduce-myself/msg508991/#msg508991

1328
There were no acquisitions - Andy and Stephanie Sitt started Inmagine and 123rf and they still own them. You can read some of the history here

https://e27.co/interview-stepahanie-sitt-123rf-inmagine-group-malaysia-20190218/

https://www.techinasia.com/malaysian-husband-wife-bootstrapped-worlds-top-stock-image-players

They had grand ideas of an IPO which hasn't happened and I think just took their eye off the ball leading to this implosion

https://www.reuters.com/brandfeatures/venture-capital/article?id=3215

I bailed a while ago at the point that their sales drops took me down a level in the royalty scheme.

To answer your original question, between 2012 (when they introduced their new royalty scheme with the rolling 12 month sales total determining your rate) and 2017 when I left, my income just declined. It was a cash crab for themselves, pure and simple.

1329
Shutterstock.com / Re: 5 word minimum
« on: May 03, 2019, 20:11 »
Good idea. Descriptions are used in searches, and adding relevant words in your descriptive sentence(s) gives you additional keywords if you hit the max of 50.

Plus, descriptions get placed in the page's title, which is good for search engine indexing.

I hardly think this new minimum should cause anyone any grief.

It's a truly stupid idea because it doesn't address the real problem, assuming the real problem is poor titles.

I write good titles as well as good descriptions; SS ignores the title and grabs the description and it's always more than 5 words.

A rule that makes "Thunder engineering tasty screwdriver elephant" OK but "Granny Smith Apple" not OK is a waste of time and energy for them to enforce.

1330
Shutterstock.com / Re: Great News! from Shutterstock
« on: May 03, 2019, 20:06 »
They didn't actually send you something with $0.00 for the amount, did they?

I received mail with the wrong date (I hope), a way-too-small dollar amount (April really stank at SS and Adobe Stock easily beat them) and a 5+ week wait for payout - 06-15

They did get my contributor ID right :)

This really shouldn't be hard - I know it doesn't really matter, but it's so pathetically inept to fail to check these things before you do a mass mailing. Someone was spending too much time staring out the windows from their luxury offices...

1331
Getty's estimated revenue for the year ending Sept 2018 was about $867 million according to Moody's investor services. Shutterstock 2018 revenue was  $623.3 million. Adobe has made a dent, but unlike the other two companies, licensing media is not their primary business, so it isn't getting 100% of their attention.

I'd like to see Adobe really take on Shutterstock, but I think they're happy to have stock licensing as a way to bind their subscribers more tightly to them and will do just enough to make that happen; probably not more.

Getty has messed up in a million ways, but while they're saddled with massive debt and don't appear to have much in the way of innovation going on, they're still used all over the place. I think dying is overstating things, in that they're still huge.

Shutterstock has lost the plot, but momentum counts for a lot and they'll fight harder as it's their only business, so they may yet find it again.

Follow the money...

1332
Just to follow up on this old thread, the Court of Appeals overturned the original ruling and made it clear this use was commercial, cropping did not transform it, and allowing such uses would damage this photographer's ability to license his images - in other words it failed each of the fair use tests.


https://petapixel.com/2019/04/26/no-you-cant-use-any-internet-photo-as-fair-use-appeals-court/

https://www.dpreview.com/news/2627249308/appeals-court-upholds-photographers-rights-on-fair-use-online-image-thefts


1333
Envato / Re: Envato Elements New Earning Opportunity.
« on: April 29, 2019, 08:14 »
In addition to all the caveats above, you have to decide if you think this will work in the medium to longer term, even if you make something decent in the short term.

They are pitching that it's a limited group who will participate - because they know if they take in too many videos it'll dilute earnings. But if this package is appealing, buyers will want more choice of videos which will encourage Envato to include more content, which will dilute your earnings.

Where are these new buyers coming from? Where could they be coming from? There is a market for video, but how is that going to suddenly enlarge because of their marketing and promotion? I doubt that it will, which means that they're either cannibalizing their own sales or stealing from another agency. There's no magic here.

I'm sure those quotes are genuine from the early participants, but would you bet you'll see the same type of enthusiasm?

Bottom line is that your interests and the agency's interests will not be aligned - they will want more buyers and don't care about how many videos are in the pool. You will want to sustain your earnings by keeping the pool of videos limited. It won't end well for contributors, IMO.

1334
Shutterstock.com / Shutterstock Q1 2019 earnings report
« on: April 25, 2019, 18:05 »
And the call with analysts to explain themselves...

https://www.streetinsider.com/Corporate+News/Shutterstock+%28SSTK%29+Misses+Q1+EPS+by+7c%2C+Revenues+Miss%3B+FY19+Revenue+Mid-Point+Guidance+Above+Consensus/15405121.html

https://finance.yahoo.com/news/shutterstock-inc-sstk-q1-2019-162538554.html

The SS PDF of their slides

http://investor.shutterstock.com/phoenix.zhtml?c=251362&p=irol-presentations

Only three analysts joined the call and Q&A was brief - as usual they seemed to accept the corporate-speak non-answers they were given. Perhaps I'm just crabby today but I thought sentences like this were a new high/low for stringing together buzzwords to try and sound as if you're actually saying something:

"On the enterprise side, I would say that what we're doing is we're working on our go-to-market strategy. We're improving our product, which is the premier product and also includes the SMB team subscription. We continue to optimize certain marketing efforts, like lead flow optimization, scrutinizing the pipeline, understanding exactly which leads go to the right reps et cetera. "

This was in reply to a question about why they were confident in their full year predictions even though they missed on Q1

There was mention of a new platform - something I haven't heard about, and apparently the analysts hadn't either. One of the questions asked: "Maybe just digging in on -- starting with maybe just e-commerce, new studio platform, I don't -- maybe some more color there. I don't know if we've heard about that before"

The answer didn't tell me much: "...what the platform allows us to do is really move toward that single service for all of our product platforms. So when you look at kind of how our media service, for instance, as one of the big key services in our underlying infrastructure and product environment has evolved, we're going to place where we can really optimize and store certain advanced types of metadata for search optimization and also really understanding what our customers need. So as we start to index that metadata in more creative ways, we can start to show the way that our similar images or our asset details page are displayed in different ways based on different customers and different regions. That kind of leads to the way our search algorithm is going to continue to evolve using that metadata. And when we're on this platform, which we continue to make progress on all of our different products and services and asset types, we will be able to be cross-sell and discover in more interesting way"

The growth of enterprise side of the business has slowed a bit but they have plans to fix that; they said the e-commerce side had done well - wherever that is, I'm not seeing it, so possibly it's just the massive size of the collection that means individual contributors don't necessarily see growth when the company does.. The collection grew almost 40%

They were asked a question about the custom content business and Jon gave a somewhat vague answer about productizing that, saying he wanted to see a: "...kind of B2B to C kind of flow, and get the kind of intelligence into that brief in an automated, mechanized type of way, so that we can match the right photographer with that and client will all be happier at the end of the day"

I don't think technology can help with the problem of trying to get a quality custom shoot on the cheap.

Their stock was down 8% today

1335
...It seems like Adobe can't implement such an easy tool...

There is no reason Adobe can't do this. They choose not to.

They have not done much to improve contributor features - and some of the features they have added (like recent top sellers) have been window dressing they decided was helpful versus the bread and butter features important to (and requested by) contributors.

Their actions (or lack thereof) speak very clearly, regardless of any PR spin about how important contributors are to them...

1336
At 4:32pm Pacific Time, I received email about the new terms - still no blog post or marked up copy showing changes.

According to the email they updated the TOS to "...make it easier for you to earn money doing what you love at Shutterstock." I have no idea how that goal could possibly be accomplished by their new TOS

Towards the end, they repeat the intro sentence but follow it with "We cant wait to see what content you upload next." Perhaps they have some new (buggy) AI software they're working on and it wrote this rather sad excuse for a note to contributors.

By the way, via the mobile app you can check your earnings without having to decide on whether or not to accept these terms :)

1337
No class action lawsuits, arbitration to resolve disputes, infringement (we have to submit a DMCA takedown notice, meaning we have to locate the copyright holder and can't tell them about infringements if it isn't our work - not sure that's a good thing but it saves them the trouble of sending us that canned email), plus a change to the Compensation section(9i.):

"Royalty payments based on a percentage of sales price will be based on the sales price actually received by Shutterstock and calculated after making any necessary deductions for any refunds, cancellations, previous overpayments, and any taxes, levies, imposts, duties, currency exchange costs, or other similar charges that are imposed on the payments received by Shutterstock. If any law, government ruling or any other restriction affects the amount of the payments which Shutterstock's licensee can remit to Shutterstock, Shutterstock may deduct from Contributor's royalties an amount proportionate to the reduction in such licensee's remittances to Shutterstock."

I think that is new and suggests we may get all sorts of variance in our payment based on their accounting of various charges and deductions.

I don't see any mention of a process to appeal what we believe to be incorrect allegations by others that our content is infringing - section 13e says they can terminate an account for a violation. There's nothing in the DMCA policy that talks about how a wrongfully accused contributor can straighten things out.

I never had a wrongful accusation at SS, but while at iStock someone said a picture of mine was an unreleased shot of him (which it wasn't - the picture was released and it was of an iStock employee, so it wasn't hard to straighten out). Given SS's current approach to contributor relations, it's not reassuring to me to see all sorts of new rules with no corresponding process for how problems can get straightened out.

There's a new section 18 about electronic communications delivery, but it seems harmless

Section 19f has a new part giving them wiggle room to notify us of changes in a number of ways, not specifically listed - it used to be "...by an announcement on your login page". Now, it is:

"Shutterstock will notify you of any such change by an announcement on this page, your login page, and/or by other means to provide you the opportunity to review the modifications before they become effective."

Not sure why that's a good idea - seems to give them leeway to be less transparent.

1338
I did, and I'm reading it now trying to figure out what changed. They did link to the prior terms (which is good) but didn't provide a change document - at least I haven't found one yet (bad).

1339
I missed this ground-breaking news (haven't tried the feature as I've switched to an Android phone and this is just for iPhone).

https://www.dpreview.com/news/4159992671/shutterstock-ar-feature-lets-customers-preview-stock-images-as-wall-artwork

https://www.shutterstock.com/blog/view-in-room-augmented-reality-tool

http://investor.shutterstock.com/phoenix.zhtml?c=251362&p=irol-newsArticle&ID=2394627

I have no idea how this got to be a priority, but perhaps they're looking for "innovations" to tout on the Q1 earnings call coming up next Thursday?

1340
Adobe Stock / Re: Adobe Terms
« on: April 10, 2019, 22:47 »
Viewed from the Adobe contributor interface, a Fotolia credit sale will say Standard; Subscriptions are at various prices - $3.30, 99 cents, 66 cents and 38 cents mostly if it's an AS sale. FT subs sales are rare these days but they're rank based.

The sales marked as Custom are from the large corporate accounts and those numbers don't follow any pattern. Today I had one for $8.40; yesterday one for $5.86. There are a lot at 38 cents marked custom too.

1341
Adobe Stock / Re: Adobe Terms
« on: April 03, 2019, 09:27 »
...As a result, also all existing contributors had to accept the terms of use dated June 2018 upon login to the portal.

Kirsten,

Thank you for explaining the background of this login surprise for contributors. However benign the intentions were here, I think this highlights an area which would really benefit from improvement in contributor communications.

At least two other agencies - Shutterstock and Alamy - provide clear explanations of what changed whenever the upload agreement/contributor terms of use are updated. As these documents are long and dense, it is hard otherwise to figure out what the changes are. They also send contributors email, as well as information on the contributor web site prior to requiring acceptance of the new terms.

It really helps to build trust with contributors when the agencies communicate with us over pricing, licensing and upload/contract changes.

Examples, FYI

Shutterstock terms - note the helpful summaries of each section on the right

https://submit.shutterstock.com/legal/terms

SS summary of changes the last time they happened in 2015

https://www.shutterstock.com/blog/2015-contributor-terms-of-service-updates

Alamy's terms and their contract change record


https://www.alamy.com/terms/contributor.asp

https://www.alamy.com/terms/contributor-contract-changes.asp

1342
Adobe Stock / Re: Adobe Terms
« on: April 02, 2019, 16:15 »
I can almost guarantee this is a reaction to Pond5. This is actually a positive step if they are noticing Pond5! Now everyone needs to pay 60%!

Not likely as the 90 day notice has been in place since at least 2016

There is one sentence added to the 2018 version that wasn't in that Managing your Work paragraph in 2016:

"We may remove Work or terminate your account at our sole discretion without prior notice"

1343
Adobe Stock / Re: Adobe Terms
« on: April 02, 2019, 15:42 »
I just came here to see if I was seeing something odd - as you noted, it's bizarre that terms supposedly 10 months old are suddenly presented in a tiny box requesting our agreement. I intend to read it first - as an example I was not aware that there was a Dreamstime-like requirement to keep a portion of the work online until a 90-day notice had elapsed (edited to add that this isn't new - see below).

It doesn't look as if anyone really took care when writing these terms as paragraph 62 is probably intended to be 6.2 as a sub paragraph of section 6.

I will see if the internet archive can get us prior versions for comparison to see what might have changed.

Here is a July 2016 version of the terms and the 90 day restriction is there, so it's not new. Still looking to see what other versions I can locate

https://www.adobe.com/content/dam/acom/en/legal/servicetou/Adobe_Stock_Contributor_Agreement-en_US-20160721_1200.pdf

And here's a PDF of the new terms (easier to read than in that minuscule box presented when we try to access our account information)

https://wwwimages2.adobe.com/content/dam/acom/en/legal/servicetou/Adobe_Stock_Contributor_Agreement_Addl_Terms_en_US_20180605.pdf

I really think Mat needs to explain to us what the changes were from the prior version and why we're now being asked to acknowledge our agreement.

1344
DepositPhotos / Re: Crello - competitor to Canva
« on: March 28, 2019, 21:00 »
A google search turned up a video advertising Crello from June 2017, so the service has been around a while

https://www.youtube.com/watch?v=w0be1NVAE9M

Here's a "review" site that covers Crello and Canvas - also 2017

https://www.bittbox.com/reviews/free-online-graphic-design-editors

And another comparison from October 2017

https://www.makeuseof.com/tag/crello-graphic-design-tool/

So whatever contributors are getting paid, it should have been showing up for nearly 2 years (I don't supply Deposit Photos so know nothing about the contributor interface).

It appears they are offering some new paid plans effective April 2 - here's some information that includes "free" premium photos with some plans - they're 99 cents otherwise. It'd be good to know contributors were getting paid for the freebies...

https://support.crello.com/hc/en-us/articles/360020026033-Crello-PRO-VS-Advanced-plan


1345
Look.  It's been done.  It didn't work out. 
http://aspp.com/stock-artists-alliance-closing/


...That does not mean, however, that contributors cannot organize in a different way. Even a simple website with a blog can attract a following if it's relevant, and in turn help spread the word about agency practices and host calls to action.


There have been lots of contributor actions over the years microstock agencies have been around (or at least that I'm aware of since starting in the fall of 2004). Many in the early days had good results, largely because there were more agencies and none of them had much market power at that time. They all needed content and so the balance of power between contributors and agencies was less unequal than it is now.

If you want to effect change you need leverage. Calls to action aren't leverage and in an age of widespread gig economy abuse (such as Uber's treatment of drivers), the problems faced by microstock suppliers don't really stand out from the many simlar situations. So it's not clear to me how you get negative social media buzz of a sort and size that publicly shames any of the agencies for their actions and grabs buyers' attention.

One piece of leverage that often worked in the early days was withholding uploads - sites need a constant stream of new content to keep buyers coming back. That's great for contributors because it's leverage that doesn't hurt our income so badly. I don't think it works any more because the collections are so huge that I doubt anyone would notice.

OnePixel was trying to get off the ground without the one advantage that initially buoyed up the awful Dollar Photo Club - OnePixel had no content whereas DPC had the entire Fotolia library (contributors were not initially allowed an opt out). Refusing to supply OnePixel shut them down, thankfully. But with DPC, a lot of people deleted a lot of content from Fotolia to force  FT to offer an opt out - I believe there was a 6 million image drop at one point.

For a while, video contributors had some leverage because agencies were trying to build their video collections and needed content, but that fades as the collections grow, and with it the option to withhold new content as a way to get the agencies to behave more fairly.

If you don't understand who holds power and has leverage, you can't force changes. It is true that for the most part, all the agencies would have completely empty web sites if contributors pulled their content - there's very little wholly owned content. Without some union-like organization to wield that club, it's effectively absent from the business landscape and so can't constrain the profit grabs of the agencies.

Figure out how to create leverage from the large, global and unorganized pool of contributors and you can do what the Stock Artists Alliance could not.

1346
Interesting idea - I know why everyone would love to automate keyword generation - but it really isn't up to the job. At least my experiments with several of my own stock images showed that in terms of keywording as well is the "stock photo score" the tool doesn't really know enough about what it's looking at to be useful.

I ran through a couple of kitchen remodel images  and a couple of external shots of places where the important information was where it was in the world, not just what was in it. As these images have all been sold - in one case just shy of one thousand times across several agencies - I have an idea of what the important keywords actually are, primarily using SS's sales info that tells me the keywords often used for purchases.

In no case did the tool identify the place on the exterior shots and in the kitchen remodel cases, it missed all the key what-is-going-on elements and just picked up the filler - Residential Building, Home Interior, Architecture, Wood - Material...

In the case of one image, that was of an island ferry dock, it concluded that there was a Pipeline, a Factory, Construction Industry and Fuel and Power Generation - all totally incorrect. Plus it put the scene in Europe (it was off the west coast of the USA. Adding keywords like Nautical Vessel for boat may work with Getty's CV, but it's worse than useless elsewhere. No user types in these awkward terms and other sites don't translate them into the type of English real people speak.

Oh, and one of my really solid long-term sellers rated a stock photo score of 11.6%.

I think I tried enough different images to give the tool a fair evaluation, but I wouldn't use it.

1347
Adobe Stock / Re: Adobe's Categories
« on: March 23, 2019, 14:17 »
I can't see much value for categories when you have such huge collections (SS especially, but also AS).

The sites must have some stats on whether anyone ever clicks on them as a way to browse. And if they did, I'd have to imagine that a quick translation into a few important keywords would allow on the fly category searches without any need for the contributor to do anything.

1348
Pond5 / Re: Letter to pond5 and quick Poll for contributors
« on: March 21, 2019, 19:15 »
...Being forced to raise prices or become exclusive, if that's not a total lack of respect towards your contributors, I don't know what is.

The way you know it's disrespectful is that it's exactly what Getty did to PumpAudio contributors when they acquired that formerly good stock music agency in 2009. In that case a 50/50 split went to 35/65 except for those they chose to become exclusive who could keep the 50/50

1349
I think the problem is that you can't really predict the future with any useful degree of accuracy. Given that, spreading the risk around makes a lot of sense.

I was an exclusive at IS (mostly for photos, but some illustrations) but too far ago to be relevant to your choice. When they were the #1 microstock agency and progress (2004 to 2008) was strong, it looked like the risk was worth taking. Between mid-2008 and mid-2011 a lot of things changed and I saw what I interpreted to be the writing on the wall and decided that the risks were too great and I'd do better to return to diversification before things hit bottom.

The overall financial health of an agency is relevant to you, in addition to the money you're making. If you later decide to leave, you aren't able to pick up where you left off - there's always a step back before things pick up.

I have a hard time imagining why it would make sense for anyone with an existing portfolio that has demonstrated its sales ability to go exclusive with iStock. YMMV

1350
General Stock Discussion / Re: The Getty debt
« on: March 19, 2019, 08:48 »
It's popular to make successful companies look like they are in debt, because it can then be used as a tax writeoff.

If indeed this is true (haven't read the article or investigated it) - then I'd say there is some creative accounting going on. Legitimate - but creative - to make it look like a liability when in fact it is profitable.

The debt is real and is the legacy of the mangling Getty suffered at the hands of two private equity companies, Hellman & Friedman and then Carlyle. Both of those companies couldn't sell Getty at a profit so they paid themselves via adding debt - dividend recapitalization.

The reason both of these private equity firms were very bad news for contributors is that it reduced/eliminated most of the money for growing the business or paying suppliers a fair royalty. Private equity firms don't care about the long term health of a business, only getting their return and getting out.

You can read more about both of these acquisitions in old posts here. It takes big companies a long time to fail unless they're hemorrhaging cash; the problem is, with lots of debt to service, you have very little flexibility.

In February they sought to raise $400m new debt to pay off some old and Moody's rated it lower than Getty's overall rating because of the risks:

https://www.moodys.com/research/Moodys-assigns-Caa2-rating-to-Getty-Images-new-senior-unsecured--PR_394938

"...reflects its high pro forma leverage ...following the planned debt refinancing and recapitalization, low-single digit free cash flow to adjusted debt ratio and still early transformation from legacy products to high volume enterprise subscription and high margin Royalty-Free products. It also considers clients' changing demand for stock imagery, which has shifted to non-exclusive lower-priced products and fostered aggressive competition. There is financial risk associated with the proposed issuance of a rapidly accreting payment-in-kind (PIK) preferred equity instrument that expands to roughly $700 million principal balance three years after closing from $500 million initially, which we believe could lead to volatile leverage metrics if refinanced with debt in the future."

The above followed a rating for $1.55 billion new debt in January.

https://www.moodys.com/research/Moodys-upgrades-Getty-Images-CFR-to-B3-from-Caa1-assigns--PR_391551

There is apparently some optimism - they've removed Getty from a credit watch status - among some of the finance folks based on the recent debt juggling

https://www.ademcetinkaya.com/2019/02/getty-images-inc-upgraded-to-b-from-ccc.html

You'll note in that last article a comment that risks include "...inability to realize expected cost savings, greater price-based competition, or insufficient demand for its subscription offerings" I don't know if those subscriptions are something other than iStock - Thinkstock is still supposedly retiring in "mid 2019" according to its web site.

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