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Messages - gbalex

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151
cobalt you are off base if you think that my focus is solely shutterstock, based on their actions I have moved most of my focus to other sites and avenues.

In recent years my focus has been video and shutterstock was on the list of sites I submitted to, until they paid several of my friends to remove their ports from shutterstock and I found them later on BS. The downward pricing on video instigated by BS, left a bad taste in my mouth and I now focus on other sites who I feel do a better job of protecting our interests. No need to mention who they are because everyone is aware of them.

I comment on shutterstocks negative moves more often than other sites, because as a micro leader their negative moves have significant impact on the industry as a whole. 

152
.
You have no opinion you're willing to share about any agency except SS?
They were only asked about positive recommendations, which isn't at all the same thing.
Then I will open it up and ask for (their pro, based on long experience) positive or negative opinion on other agencies.

Would you like me to follow you in various threads and critique your responses.

I think I will leave it to you to determine how you wish to conduct your business and what you post in each thread.

Feel free. Although you'd have to look up under my old user id (farbled). Isn't that part of what a forum is about? Challenging opinions (or lack of them)?

I find your comment amusing considering you have shared no opinions, in regard to the topic of this thread.

.
You have no opinion you're willing to share about any agency except SS?

The thread topic and question was as follows, the op did not ask about other sites.

"Topic: What if SS offer exclusivity with these contributors commissions. Will anyone accept that? Explain why not or why would you?"


153
.
You have no opinion you're willing to share about any agency except SS?
They were only asked about positive recommendations, which isn't at all the same thing.
Then I will open it up and ask for (their pro, based on long experience) positive or negative opinion on other agencies.

Would you like me to follow you in various threads and critique your responses.

I think I will leave it to you to determine how you wish to conduct your business and what you post in each thread.

155
Cobalt you seem to be overly interested in my business. Let me worry about where I place my content.

From a moral standpoint I think it is fair to advise new contributors when a company openly states that they intend to keep pricing at a level that will gain their company market share because their business choices have and will continue to affect the entire market.  I can understand that the company and those actively working to promote said company would rather keep those company comments to the wall street crowd hidden.

You have stated in another thread that you are working with fotolia, shutterstock and formerly istock to help groups of their contributors produce authentic content so they can make better offers to their local customers and markets currently provided by macro producers.  In that post, you pointed out that of course agencies want to distinguish themselves from each other and your point is valid. I can see why the sites would be interested in working with you to secure such content.

However you tend to only highlight positive points about each company. Many of those points have gone against my own experience with those companies and each of us has the right to report our own experiences. 

I can see why your comments would be beneficial for the micro companies you praise enthusiastically.  However honest viewpoints from long time contributors and valid comments from said company, might also be helpful for new contributors who would like to know where the value of their portfolios will stand in future years.

156
With all due respect you seem to be telling us all that you are working with both shutterstock and fotolia to recruit and train new contributors to fill areas of their collection that are lacking. You have a working relationship with both agencies that benefit the agencies bottom line not ours.

I think it is in our best interest to consider our own bottom lines, we need to protect our own assets.

157
We have all understood you don't like shutterstock by now.

So which agency would you recommend for exclusive content? Which agency gets it right?

There are a huge number of agencies out there, or do you think it is better to just sell direct?

Instead of always bashing SS, why don't you promote a fair trade site that you like?

ETA: what about 500pix? Pays out 70% and has macro pricing. Maybe that is a better environment for your work.

I am not the one telling any of you what to post, where to submit, how to behave or how to view the microstock business.

Instead you are all trying to force your viewpoints on me and you expect me to stuff it if I do not share your veiws. I have every right to answer a direct question honestly.

158
Shutterstock.com / Re: SS 4K price change to 199.
« on: June 26, 2015, 12:44 »
Shutterstock's (SSTK) CEO Jonathan Oringer on Q1 2015 Results - Earnings Call Transcript

Snip

Now shifting to the cost side of the business, total operating expenses were up 35% excluding stock-based compensation with the primary driver being higher contributor royalties associated with growing revenue. Contributor royalties represent approximately 28% of our revenue relatively consistent over many quarters.

http://seekingalpha.com/article/3154256-shutterstocks-sstk-ceo-jonathan-oringer-on-q1-2015-results-earnings-call-transcript

But that's obviously a mix of all media types and sales types. Some are above 28%, some below, and it averages to 28%.

I forget whether they've said that footage sub sales get 30% of the price paid or not, but I know they definitely said that about footage cart sales. I don't believe they'd state that and not do it. At least, I certainly hope not.


When they talk to contributors they tell us all of our media earns 30%.  When they talk to the investment community they report it at 28% with the exception of Offset which they say is roughly 40% and bigstock which they keep hidden.

159
Shutterstock.com / Re: SS 4K price change to 199.
« on: June 25, 2015, 19:18 »
Shutterstock's (SSTK) CEO Jonathan Oringer on Q1 2015 Results - Earnings Call Transcript

Snip

Now shifting to the cost side of the business, total operating expenses were up 35% excluding stock-based compensation with the primary driver being higher contributor royalties associated with growing revenue. Contributor royalties represent approximately 28% of our revenue relatively consistent over many quarters.

http://seekingalpha.com/article/3154256-shutterstocks-sstk-ceo-jonathan-oringer-on-q1-2015-results-earnings-call-transcript

160
Shutterstock.com / Re: SS 4K price change to 199.
« on: June 25, 2015, 19:01 »
http://www.microstockgroup.com/shutterstock-com/shutterstock-payout-$83-605-000-in-2014

Shutterstocks report yesterday of paying out $83,605,000 in royalties in 2014 raises a few interesting questions. While it is a lot of money it is only 25% of $328 million.  Shutterstock has said they paid out about 28% of revenue collected in three of the four quarters in 2014 and about 30% in the Q3 2014.

It turns out that the $83,605,000 only includes Shutterstock sales. It does not include Bigstock, Offset or Weddam. If the $83 million is really 28% of revenue total Shutterstock sales would be about $298 million, not $328 million, or a $30 million difference. About can mean a lot, but I think it is safe to say that the combined revenue of Bigstock, Offset and Webdam was in the range of $30 million. It might even be more if the average payout was above 28% (remember that 30% quarter).

Based on everything they have been saying, I think they are earning very little from Webdam so about $30 million is split between BigStock and Offset. Any guesses as to which generates the most?

I also understand from Shutterstock PR that royalty rates for Offset are higher than our norm, due to the unique content somewhat above 40% on average. Also, they say they havent broken out the royalty rates for Bigstock which indicates they might be lower than 28%.

Any thoughts?

161
Shutterstock.com / Re: SS 4K price change to 199.
« on: June 25, 2015, 18:53 »
$199 wouldn't be bad, if the authors got 50 or 70% of the proceeds.
Remind me, how much are they getting now?
30%
Based on the last 10Q it would be 28%
They lowered it? Footage always paid 30% (at least, for cart sales).

They publicly state the the royalty is 30%, but when you look at the actual payout figures in the quarterly report the pay out to contributors is closer to 28%.

I will point it out next quarter, I don't feel like digging today.

162
Shutterstock.com / Re: SS 4K price change to 199.
« on: June 25, 2015, 18:41 »
"While the vast majority of our footage licensing business is in HD, we anticipate the 4K format will continue to gain traction and are continuing to make investments to market your content.
With that in mind, we are changing the price of a single 4K clip from $299 to $199. In addition, we will be launching 4K packs for the first time, which will allow customers who need multiple 4K clips to purchase in larger quantities in one transaction."


Lol, one of those things that makes no sense.  "Things are awesome and only going to grow, so, we're dropping prices!  Yeah!"  Silly.
I think gbalex nailed it on the head in another thread, both of those statements can be true if it's about taking market share.

Agree, they have openly admitted that they maintain low pricing to gain market share.

They completely ignore how this will affect the livelihoods of their contributors.

163
Shutterstock.com / Re: SS 4K price change to 199.
« on: June 25, 2015, 16:13 »
Odd, the chap joined in 2014 and you are accusing him of getting a ban and joining under a new name -  Date Registered: August 08, 2014

164
And all discussions here only deal with one question without ever evolving...

So you are not interested in placing images exclusively on SS and I would be, depending on what they offer. Very simple.

Evolving would include the willingness to look at the reality of the situation. At one time we all loved shutterstock, many of us have changed our opinions based on shutterstocks years long actions; which you are now asking me to ignore.

You have been a member of shutterstock for a blip in time and you are asking me to stuff my experience there, so that you can keep your blissful picture. If you want to evolve you might ask yourself why you expect this of me. And you might also ask yourself why you glorify sites that do not deserve it.


165
We have all understood you don't like shutterstock by now.

So which agency would you recommend for exclusive content? Which agency gets it right?

There are a huge number of agencies out there, or do you think it is better to just sell direct?

Instead of always bashing SS, why don't you promote a fair trade site that you like?

ETA: what about 500pix? Pays out 70% and has macro pricing. Maybe that is a better environment for your work.

You have the right to overlook the facts and exalt various sites, just as I have to the right to answer a direct question regarding any site truthfully.  Your suggestion would be off topic.

The thread topic and question was

"Topic: What if SS offer exclusivity with these contributors commissions. Will anyone accept that? Explain why not or why would you?"

166
Experts in libel and slander assert that defamation does not have to be widely published, merely said by one party to another and understood by the second party to be fact, when it is not. When Tyler gets sued by somebody for what the anonymous haters post here, we might see some changes made.

Can not claim slander if it is documented fact, a quick visit to the page below and a page search using the names Duck Swartz, Timothy E. Bixby and Jonathan Oringer gives exact quotes in transcript that each person presents at the Goldman Sachs US Emerging/SMID Cap Growth Conference.

http://seekingalpha.com/article/1841072-shutterstocks-management-presents-at-the-goldman-sachs-us-emerging-smid-cap-growth-conference-transcript?page=2&p=qanda&l=last

167
Shutterstock.com / Re: SS 4K price change to 199.
« on: June 24, 2015, 19:47 »
$199 wouldn't be bad, if the authors got 50 or 70% of the proceeds.
Remind me, how much are they getting now?
30%
Based on the last 10Q it would be 28%

168
Funny how posting actual employee reviews that were copied in the order, after I signed on to the site to read them, can be construed as bashing. Employee perception is a simple reality check in regard to company moral and what is happening internally.

I simply gave examples of the reasons I would not consider going exclusive in the company's and employees own words. The main reason being the position management has taken and publicly stated in regard to their long term business road path.


169
That's so weird...the company seems to have overall fairly positive reviews there, especially the ones at the top of the page, but somehow you missed them when you cut and pasted.

I looked at the site a few months ago and copied them in order.

I find it weird that no matter what shutterstock does you defend them. I suppose you think the 1/3 price reduction on 4K vid is a positive.

170
if u had asked this question a year ago, before all the absurdities, i would be the biggest cheerleader to be exclusive with ss.
but now, with like other ppl even the longest time contributors all saying the drop in earning is getting worse and worse...
i would not want to risk putting my trust in ss.
they flip switch, limit dls once you make a big sales, have trusted managers quit,etc..

all reminding me of istock before they went bottoms-up.
no, not unless Oringer turns around and show some of his uprightness that made ss #1
ie before he sold shares ...
i would say pretty soon we would all be left without any good agency in microstock.
i would say, start looking for a dayjob or a new outlet to sell your wares


Here are a few shutterstock company reviews on glass door.

"Cons

Too many to list. Try asking one of more than 100 former employees that have left company in the past year"

http://www.glassdoor.com/Reviews/Shutterstock-Reviews-E270840.htm

Staff do not care for you.
Current Employee - Anonymous Employee
I worked at Shutterstock full-time (More than 3 years)
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good experiences drowning in dissatisfaction with the staff.

Cons

Silly customer - hah hah !!!

Advice to Management

Customer care and respect.


May 5, 2015

Horrible Company. Look Elsewhere.
Former Employee - Inside Sales Representative in New York, NY
I worked at Shutterstock full-time (More than 3 years)
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

They have snacks whenever you want...just like preschool.

Cons

Too many to list. Try asking one of more than 100 former employees that have left company in the past year...

Advice to Management

Keep that resume up to date.


Jun 8

Great company/business, friendly people, lousy engineering environment
Former Employee - Software Engineer in New York, NY

I worked at Shutterstock full-time (More than 3 years)
Doesn't Recommend
No opinion of CEO

Pros

Shutterstock in general knows how to get business and make money. All the people there are friendly and nice and enjoyable to be around. The work-life balance is fine. Their new Empire State Building office is kinda nifty. Assuming that the company's growth continues, new technology/leadership opportunities will also continue to open themselves to employees.

Cons

Engineers/programmers: DO NOT work at Shutterstock to exercise your skills with modern web or backend development. DO NOT work at Shutterstock to learn modern web or backend development skills. You won't accomplish either. If you have a favorite framework at any level of the application stack, odds are good that its use is explicitly forbidden.

Apr 2, 2015

Horrible management
Former Employee - Anonymous Employee

I worked at Shutterstock
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

good co-workers, 15 min. massage, Espresso Machine

Cons

Blood * management firing people who started to work before them. Booz in the office.

Advice to Management

Hope they will move on to the next company sooner : your next victim.


Jan 24, 2015

Poor leadership.
Former Employee - Anonymous Employee

I worked at Shutterstock full-time (More than a year)
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Very nice, creative and ambitious people (especially below management), perks including food, tech happy hours and meetups, great office with lots of light.

Cons

Changing rapidly, lost the good leadership they had, extremely impatient culture, disorganized, too many opinions and stakeholders on every new project.

Advice to Management

Promote more from within, hire strong agreeable people who know how to manage and lead. Stop with the fire drills and remember your people have value to add. Restructuring product teams in a vacuum is leaving out some of the best talent.


Mar 9, 2015

Opinion to Management
Former Employee - Anonymous Employee in New York, NY

I worked at Shutterstock
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Free lunches daily to save money on expensive midtown prices

Cons

not great with communication to employees, and if you voiced you opinion about something it would be looked at as an issue then you will be the outsider starting problems. Then they will find problems with you and get rid of you with some sort of political way to ensure you do not come back at them.

Advice to Management

Truly allow employees to voice their opinion without taking it personal. The company success is because of the people who enjoy working with clients and providing the best service to them.

May 16, 2015

Growing pains
Former Employee - Anonymous Employee in New York, NY

I worked at Shutterstock full-time (More than a year)
Positive Outlook
Approves of CEO

Pros

Good perks and benefits. Opportunities to cross over to other teams and really learn how each team functions.

Cons

Leadership uneven. Feedback not always well taken even when obviously needed. Management and operations not expanding and functioning at the level needed for such rapid growth.

Advice to Management

See above.


Enthusiastic Tech Department but Serious Growing Pains
Former Employee - Software Engineer in New York, NY

I worked at Shutterstock full-time (More than a year)
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

I worked in the Tech department so I can only speak to that part of the company. Overall, people are really friendly and excited to work here. The engineers participate in quarterly Code Rages and one annual Hackathon. Remote employees are regularly flown out for these events. The office is beautiful and has lots of natural light. There are lots of little rooms around the office to escape to, like Show More

Cons

The biggest con is the lack of career development. When you come into a role in the tech department, it's very difficult to evolve into any role other than what you were hired for without a lot of advocacy from the right people. There's just no process for things like team rotations and it's easy to come into a role and just stay there for years. The review and bonus Show More

Advice to Management

Just because an employee is salaried doesn't mean you can force them to work more than 40 hours per week. Don't treat your tech staff like they should feel privileged working for you... remember that in this competitive industry, if you aren't taking care of your tech people, they can easily go elsewhere. Hire execs that actually have executive experience at companies that reflect the kind of company you want to be. Better yet, hire execs that actually like people and have a sense of humor!

Jun 2, 2015

infrastructure engineer
Current Employee - Software Engineer in New York, NY

I have been working at Shutterstock full-time (More than a year)
Doesn't Recommend
Negative Outlook

Pros

very generous company to work for, interesting scaling issues, lots of problems to solve

Cons

leadership issues, too many programming languages, lack of ownership, mentality to replace tech rather than to fix it

Advice to Management

listen to your employees, don't just brush them off

 It used to be better
Current Employee - Anonymous Employee

I have been working at Shutterstock

Pros

Perks: food, chair massages, yoga (for tech only) in the elevator bay, espresso machine, get to browse photos at work when bored, innovative, awesome coworkers, the view from the bathroom.

Cons

Negatives: Management secrecy and poor communication, lack of opportunities, very limited equity, located in Fi Di, top positions filled by VC picks, fun lookin hallways lead to drab cube farms

Advice to Management

The company is either a startup or larger company with corporate structure and people in 3 piece suits. It is presently the latter dressed as the former.


Jan 15, 2015

Great benefits, good salary, but....
Current Employee - Sales in New York, NY

I have been working at Shutterstock full-time
Doesn't Recommend
Positive Outlook
No opinion of CEO

Pros

Shutterstock pays well. In my case they didn't pay what they had promised in the recruiting process. The benefits are really nice, you get stock options, ESPP, a generous travel policy, fitness budget, drinks, etc. Shutterstock products are great, very easy to sell, but sales has to sell a lot. Clients like Shutterstock a lot. The processes work well, very smart and talented people in the company, but also really weird characters, especially out of the employees that started in the early days of Shutterstock. New staff is usually better educated and more experienced except a few strange hires. Very nice offices and locations around the world.

Cons

A big issue is that Shutterstock still employs people from the old days of Shutterstock who haven't seen a lot in the business world. Some of them don't have great education compared to other employees. Nevertheless, they have a lot influence and want to keep their power. Politics is also a big problem in my opinion. Some control freaks in the company and some people who think that they are better than the rest, especially in the lower and middle management. Some people are top performers, other people just talk a lot. In general the company is very performance driven. It's all about figures and revenues, maybe due to the NYSE listing. When I started at Shutterstock it was all about hiring. Today I hear more and more stories about firing people. Usually not a lot communication why. Sometimes also questionable firing decisions.

Advice to Management

It's not only about disrupting an industry, it's also about disrupting old structures internally and creating a great culture (besides things you can pay for). I miss the balance. Politics are an issue I believe. Make sure that people find a home at Shutterstock, don't give them the feeling that they can and will be fired very quickly, if something doesn't work out. Rather find solutions. Think long term - sales and revenue is not everything.


171
Never, shutterstock's business strategy is detrimental to the entire market and undermines the value of our assets.

Shutterstock has announce they are lowering the price of 4K clips by One Third
http://www.microstockgroup.com/shutterstock-com/ss-4k-price-change-to-199/

Shutterstock publicly admits that they have purposely chosen not to raise prices as a business strategy to gain market share. Shutterstock has also admitted that they will continue to price undercut the competition as a long term business road path.

Shutterstock's long term price undercutting strategy has negatively impacted micro pricing and subscription strategy for the entire industry.

"We havent raised prices in many years and then been a great strategy so far to grow."


Snip
Duck Swartz

So whats changed in the marketplace thats giving you the opportunity to locate in the enterprise in a more, in a more robust way?
Timothy E. Bixby - CFO

The quality of the images has increased pretty dramatically over the past 10 years

So in the past five years the contents gone up to a level where the biggest publishers in the world mediated either starting to notice that is price, these images are not only price well, but they are also similar to some images that they have paid thousands of dollars for and also had to be on the phone for an hour negotiating the license for that image.

Snip

Duck Swartz

Talking about your present strategy longer term?

Timothy E. Bixby - CFO

We think we can raise the prices over the long term but were primary in the growth mode right now and we would like to continue to cover as much of the world as possible and take as much as growth in the business that we can before we play with the pricing level.

We havent raised prices in many years and then been a great strategy so far to grow.

Snip
Jonathan Oringer - Founder, CEO & Chairman of the Board

It still multiples. So it's order of magnitude whether it's if you look at us compared to other stock marketplaces like an iStock or others, it's two or three or four times more expensive to not use Shutterstock. If you look at the higher end sort of more traditional marketed might be 6 or 8 or 10 times more expensive.

http://seekingalpha.com/article/1841072-shutterstocks-management-presents-at-the-goldman-sachs-us-emerging-smid-cap-growth-conference-transcript?page=2&p=qanda&l=last
Modify message

172
SS must have hired a batch of reviewers that just want to be paid for all their rejections (easier to do than to accept).

And just to add to the jollity of it all, I'm getting Illustratve Editorial images rejected for
Altered Editorial -- Major alterations to editorial content such as adding or removing objects from a scene are prohibited. Alterations that go beyond traditional photographic techniques (dodging/burning, cropping, color adjustments, etc.) are unacceptable.
when I have done NOTHING.
Nothing added, nothing taken away.
But how can I prove this?
Sigh........

Some sites pay more for rejections, the reasoning being it takes longer to inspect an image thoroughly to determine that it needs to be rejected.

173
Re: Maybe it will take a while to find someone, but I am sure they will send someone back in (into the ring :) ).

Reality is based on actions rather than wishful thinking. Shutterstock's actions are clear and consistent over the last 9 years. They have not communicated with contributors in a meaningful or productive way since roughly 2006.

In fact there have been a myriad of problems on shutterstock's site that affected the bottom line for contributors and shutterstock has consistently failed to address these problems. In fact they fall on deaf ears or shutterstock simply pretends they do not exist.

When contributors sought help on shutterstocks own boards they simply did not respond to our request for help, solutions, clarification, etc. You have only to visit the bugs, critique, general discussion or anything goes forum, to see this non communication or problem solving in consistent action.

For what amounts to a nano second in practical terms, Scott came to MSG (Not Shutterstock) to manage Public Relations. Instead of addressing the issues we repeatedly asked him to solve or clarify; he responded with PR double speak. To be fair to Scott, I doubt that he had any other options and it would be painful to address contributors with your hands tied and no power or resources to help them.

174
The sites never hesitate to communicate with us here and on their own sites if they want something from us.

Before IS exclusives started defecting we never heard from Shutterstock on MSG and they have been non responsive on their own boards for many years. From a business stand point, it made good sense to communicate with potential exclusive defectors who visit MSG; because many of them have large ports filled with images that made it through IS's formerly tough reviews. The potential is there to also skip review expenses for those ports.  Those initially lower royalty ports, also make SS more money.

I recall more than a few threads on SS proper asking why they communicated with participants here and refused to communicate with us on their own site. Strangely enough we never got so much as a response from shutterstock on the matter of their lack of response to our needs or their blatant lack of communication in general.

Scott was smart enough to realize the financial benefit of communicating with potential new contributors on MSG , however communication seems to be non existent since his departure.

175
Adobe Stock / Re: Introducing Adobe Stock!
« on: June 19, 2015, 13:35 »
Everybody is saying as if only designers buy stock photos. What about other user? Magazines, newspapers, blogs, websites. They don't need Adobe, do they? And if the pricing on SS is similar to Fotolia, why would they change agency, if they don't use and need Adobe's products.

Which software do you suppose they use to deliver magazine, blog and website content?

I just checked InDesign which I used when I worked for a large Co with 50,000 employees. Content providers in the promotional design department downloaded small version of the images we needed to deliver the final product and then higher dpi lg versions when departments signed off on the final product.

Adobe removes some of the headaches of digital asset management as well as the cost of content that never makes into the final product.

https://helpx.adobe.com/creative-cloud/how-to/creative-cloud-libraries-stock-linked-assets.html

Libraries has been updated with all-new features for 2015.

    Browse Adobe Stock for stock images and automatically add them to your libraries.

 Step 1 of 3
Add Adobe Stock assets to Libraries

Use Adobe Stock to browse and license stock images for your creative projects. Open the Libraries panel in Photoshop (shown here), Illustrator, InDesign, After Effects, or Premiere Pro, and click the Adobe Stock icon to launch the Adobe Stock website in a separate browser.

Use the Adobe Stock website to browse for compelling images to use in your work. When you've found the right image, you can download a watermarked version or buy a licensed, non-watermarked version.

Save a watermarked version by clicking Save Preview to [Library Name]. You can license the image later directly from the Libraries panel.

Note: Use the drop down menu to save to multiple libraries if necessary.

Re multiple libraries these could be based on client, department, etc.

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