I would recommend picking up the phone and giving them a call.  Their support team is fantastic and will assist you through the process, as well as answer any questions you may have.  A lot better than wondering why they're doing what they're doing! You can simply ask.

20 Uploads per day is the starting upload limit.  Send us a private message with your account information and we will increase the limit if we can.  Not every request is approved for internal purposes.  We are a small team that manually approves each image, ensure titles, descriptions, and tags are correct, as well as ensuring image quality.  So to allow each member to upload 5,000 images in a given day would cause a major backup and slowdown in approval times.

Yes...sales are a prerequisite to receiving funds. individuals with sales on GL will be able to get paid with a new payment method if they choose.  For those who have no sales or low sales, they can still select this payment method for when they do cross the $50 payment threshold.

It's clear that some of our members will not have incredibly high sales counts.  In this forum, we are classified as a "low earner" at the moment.  We understand this, and in relation to the top earners, we are a low earner.  But there are still thousands of members who choose to work with us, who are getting sales, and who are pleased with our customer support.   

Each week we payout plenty of money to our contributors, some more than others based on the desire for their work.  By giving 40-52%, and allowing for a wide range of pricing, some sellers are getting paid very frequently. 

This post was regarding a payment method option that we are providing our sellers with, not about the sales count of any of our members.  Having said that, we are still working diligently on the site behind the scenes. Other agencies certainly have higher sales counts right now, but they are paying pennies per license sold, and are constantly making changes to their businesses that adversely affect contributors, while padding the agency�s margins.  This is a constant slap in the face to contributors.  While it is taking us time to make significant change to GL, our intentions are to increase sales for our contributors, maintaining our slim margins, all while providing our contributors more control of how much they make per license sold.  When our ultimate plan comes to fruition and sales do increase, GL members will reap the benefits significantly more than they would at any other agency.

In these forums, every other post is titled "XYZ Agency Screwed me", "Disappointed with XYZ", "Down the Toilet", etc., so there is dissatisfaction with companies both large and small in the industry.  We are doing our best with the business we purchased. All we can do is continue with our internal plans and continue working hard on GL.  Adding a new payment method is one minor benefit for our current and future contributors.

Hello everybody, if you are emailing us at [email protected], there is no reason that those emails would not come to us.  We respond to all emails and support requests as soon as possible.

I understand it could be a bit annoying dealing with our email verification process.  However, I'm sure you all know that it comes from a good place, where we are ensuring the security of each of our members accounts.  This measure is just one of several security features we've added to the site.

If you are having trouble with your account's verification, please email us at [email protected], or feel free to message me here and I will handle the verification for you.  I see people are saying that this is an undeliverable email in this thread, but it is working just fine.

We are working very hard on making improvements to the site and increasing sales.  We did not purchase this business with the expectations that after only 4 1/2 months, things would change from night to day.  We are spending our time, money, and efforts rebuilding the foundation of the business.  We have major changes coming, including adding several exciting features for buyers, adding new earning opportunities for sellers, and topping it all of with a major overhaul of our entire website.  Unfortunately, when we took over the site and dove into the code with our developers, we had some pretty major setbacks in terms of time, because we had to spend months fixing old issues before we could begin working on new releases.  If there were a switch to flip that would increase all of our members sales, we would flip it.  However, it's clear that there's more to increasing sales than just throwing marketing dollars at the site.  The site needs a major overhaul in design and functionality, and that is what we are giving it.

I certainly understand why some people would be frustrated with sales volume, and with certain bugs on the site.  We are here working every day on making improvements, fixing bugs, and working on the launch of a product that we can be most proud of to call "our own".  Behind-the-scenes, we are making great progress, and 2017 is going to be a year of great, positive changes for GL. 

My account is adjusted to accept model release. I tried, my model release goes to relase and my model photos are pending ... ! How can we match together the release and the photo I've been on different stock company for years but this one, I can't figure it out. Also, what about the vector ? How do we upload vector ? EPS and JPG? a zip file ? I can't find any information about that also.

Like Sean said above, with GL, you do not have to match each image with your releases.  It is our contributors responsibility to ensure they are keeping the appropriate releases on file with us.

Regarding how to upload vectors, please visit file preparation guide: https://graphicleftovers.com/file-preparation-guide

In your dashboard, the resources dropdown tab has lots of important infromation including the file prep guide above.

I hope this helps!  If you have any other questions, feel free to post them here or contact us directly at [email protected].

We're going to be exploring options that will make it convenient for our sellers, but also more organized.  We will want feedback from our sellers regarding this to try to find the right balance between organization and ease/speed of use. It's not a top priority at the moment, because the system in place is okay for now. 

Please hit update and it should change your portfolio pricing.  I just looked at your portfolio, and it seems images are still at $15.

Thank you.

To update your portfolio pricing, when logged in please go to the dashboard --> Account --> Seller Preferences.

Here you will be able to mass adjust the pricing for all of the images in your portfolio, as well as adjust the licenses you would like to offer for your images.  Please note if these are modified, it will change every image in your portfolio.

@w7lwi - [email protected]

One size fits all?  I'm not really sold on that.  It's a nice idea and makes the selling/buying experience more straight forward. 

Hypothetical:  what if I'm a small time blogger and want to write a post to my blog from my phone, I don't want to download a 32 mp photo to my phone.  I wouldn't want to post a huge photo to my blog, and the photographer wouldn't want me to either.  I happen to have Photoshop on my desktop, but it's a PIA to download, open in PS, resize, name, save.  Now I have 2 copies on my computer - not to mention my hard drive is red because I had to download 70 photos today and they are all so huge these days.

I know, it's a case of "what type of customer do I want?".  Of course you want the big corporations with graphic design and marketing departments and not the small time bloggers.

From my own selling experience - I have hundreds of released photos of dancers - but they are just not a huge money maker so I only upload a few here and there when I'm not so busy.  So, hardly worth my time UNTIL a bump during Recital/Competition Season and Fall Registration.  Even then - not a big money maker - the only L/XXL I sell are inside cheap subs so a majority of the sales are S/M.  The thing about dance schools is - 95% are owned by a woman who is passionate about dance and children.  She is artistic director, teacher, choreographer, social worker, front desk and marketing all rolled into one.  She lives a very modest life, because there is a limit to how much you can charge, how many kids fit in a classroom, how many days in a week.  Earnings fluctuate from year to year.  Why do I describe her?  Because every town has a dance school.  Some towns you can't drive down the street and throw a rock without hitting one.  I do know of a couple local schools with 1200 kids, most have 200-300 and only operate 9/10 months of the year.  Those studio owners are not paying a marketing team, like cleaning the toilet - they do it themselves.  Think about the age of their clients, the studio owner is slowly becoming aware of the importance of social media.  They have a limited budget and can't buy anything from a $15 site when the other site charges $4 for a web-ready size and get 3 or 4 photos for the same price.   Moral of the rambling story:  they are not a big buyer, but there happens to be a LOT of them.  You are excluding an entire niche of thousands of studio owners who buy twice a year and maybe make an attempt at social media.   I mention dance because it's a genre I have small experience in.  I'm certainly not the only photographer with a few dance photos so the agency might actually do pretty well twice a year from this genre.  What else is seasonal like this:  Obviously Christmas, but back-to-school (albeit, likely bigger budgets), little league, summer camp etc.  There's a lot of little seasonal genres you may exclude with XXL pricing - how much do they add up to in the course of a year?

But - what type of buyer are you looking for?   I would love to see data on who buyers actually are these days.  What is the balance of corporation vs the rest of the buyers.

First and foremost, you are still able to download any size available of the image.  We are charging one price for the license.  With that purchase, you can download whichever size you'd like to work with.

We are gearing the site up to be able to appeal to buyers of all budgets, not just small budgets, and not just high budgets.  If you know that the only people who would be buying your images are the lower budget individuals, then this is the perfect example of why you would price your images in the lower $1, $3, $5, or $7 range. 

We are giving sellers the ability to appeal to their target audience when creating/selling their images.  Instead of asking us "what types of buyers are you trying to appeal to" the seller must ask themselves, "what type of buyer am I trying to appeal to?" and the answer to this question will be what helps you price your images accordingly.

We will be [and are] working diligently to put together a product that will appeal to more and more buyers of all types of budgets, hence the wider range of pricing options.

The reality is that turning a business on the decline into a successful business is not as simple as many of the members here are insinuating.  The state in which GL was in upon our purchase is not the state that we felt comfortable spending our advertising budget on to promote the site.  The user experience needs to improve greatly, and the business has to be set on a path to succeed.  Some of these changes were difficult for us to make knowing that some of our buyers and sellers alike will be not pleased with it.  However, any major changes will always be met with approval and disapproval, regardless of what we do, which is not something that we can control. We have a long term plan for the business, and we will implement it to the best of our ability.  We expect to enable our sellers to earn more, our buyers to have a wide variety of quality images (with more content types to come) priced for all budget sizes, and subsequently greater success for the company as a whole.
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On a personal note, while it's very difficult for me to read condescending criticism, rather than constructive criticism, we are still here listening.  I have been positively overwhelmed by the great comments and feedback by so many in such a short period of time (both inside and outside of this forum).  So we are excited for the journey we have set out on.  I can't stress enough that to turn GL around will take a lot of work on our end and patience on our sellers/buyers end with the process and to adjust to changes that we make.  But I am confident that a majority of our clients will understand the value we are trying to provide, and that we will be able to successfully market our vision to new buyers/sellers alike. 

This is a known bug that is being fixed as we speak. Sorry for the inconvenience, we will update when this is corrected ASAP.

I tried editing the price of an image but upon submitting/saving, it said:

"We're sorry, but something went wrong.

We've been notified about this issue and we'll take a look at it shortly."

Now the image in question seems to be unavailable, only the error message shows?

Hi Noedelhap,

Sorry for the inconvenience, this should be fixed.  Can you please try again?  If it isn't working, please PM me your account and we'll take a deeper look and get it sorted out right away.

Thanks!

Quote from: GraphicLeftovers on August 13, 2016, 12:42

@Sean, We are not removing the option to select a size, just changing the pricing structure.  We will continue providing small, medium, and large sizes for each image.

That wasn't the point.  Nobody really cares about choosing a size when they're all the same price - we all have mega-gazillion-gigabit connections.  When I only need the flexibility that comes with a 800x800 pixel images, I'd be annoyed if I have to pay the same price as the guy who needs the 5500x3800 pixel image.   I shopped GL for my blog images because I could get the smallest size at a price that afforded me limited flexibility.

Your point is understood, but you are also making the assumption that all sellers are going to raise their pricing significantly.  Many sellers are going to see value in keeping their price points lower.  A buyer is purchasing the rights to an image, the size in which you download the image doesn't change the license that you purchased.   

To speak to the contrary of the point you are making: Many buyers will be happy to be able to get full sized images at cheaper prices.   If sellers select $1 - $7 for their images, buyers who would normally be discouraged from buying the large sized images who have settled on buying small or medium sized images, will now be able to purchase larger images at a lower cost. 

@trek, Yes we currently do have the option for extended licenses and will continue to do so.

@hellou, the resizing of images is done automatically when the images are purchased.  There are costs associated with this process on our end of course, but there are various ways to maximize cost efficiency, many of which we have done already on our end.  As for uploading, our interface is relatively easy to use, however FTP access is still inactive until further notice.  This is something we are working towards, but we do not have an ETA yet.  We will keep you updated.

The control of pricing for sellers and one-size-fits-all pricing go hand in hand.  Sellers will have the ability to determine the price of their images based on the value of their images.  What something is worth is up for debate in the open marketplace.  If a buyer thinks an image is worth $25, they will pay $25.  If they don't, they'll move on to other images, not necessarily another website.

Simply because there is one price per image does not withhold sellers from pricing their images at $1, $3, $5, or $7, which would be in the more affordable tier of pricing.  Naturally, the smaller budget buyers would likely be searching primarily for photos in this price range, and we're confident that many sellers will see great value in uploading images set for the lower budget pricing.  However, we also want to provide the flexibility to our sellers to value different images in their portfolio at different price points.