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Messages - Jo Ann Snover
4501
« on: February 01, 2013, 11:03 »
Our situation as iStock contributors will not improve as long as the current contract remains in place. A group of major contributors needs to gather together, hire a lawyer and demand that iStock/Getty negotiate with us on a new contract....
Bold italics added by me You make demands when you have some leverage. What leverage do you think contributors have other than threatening to pull their content from Getty? And unless you remove the clause that says Getty can change the contract with 30 days notice, anything you negotiate is only temporary. The problem is the balance of power. Getty earns a lot of people a lot of money - it may be less than it was, but it's still more than many other outlets. That gives Getty leverage - go read about the April 2011 contract changes with Getty contributors as one recent example of how they use that leverage. The only thing that will improve the situation is another big dog that (a) Getty doesn't buy and (b) treats contributors better than Getty does.
4502
« on: February 01, 2013, 01:41 »
Feb 2nd is tomorrow. But which timezone. Greenwich mean time?
Everything on the iStock site is measured by their time - MST which is GMT - 7. Wouldn't it make sense to use that? And where I am, February 1st is tomorrow (Friday) and February 2nd is the day after (Saturday), so I'm guessing you're east of me
4503
« on: February 01, 2013, 00:43 »
I have a question. If you're independent, can IS still include your photos in the Google Giveaway? And if they do and you have those files at another agency, wouldn't agency #2 have a huge problem with that?
Yes you can. Images were taken from Thinkstock, so some iStock images are there plus some from StockXpert (Hemera collection). Shutterstock knows that this is the case - I tweeted Jon Oringer when we first found out about this miserable deal. I didn't expect him to do anything about specific images, but just to see how much of a threat this Getty/Google partnership from hades is to other stock sites
4504
« on: February 01, 2013, 00:36 »
Just found one of my images on Google Drive. And it's free! yay!
Time to make more changes.
Sorry to hear you got caught in the net. If you do deactivate files, can you keep tabs on the number to post in the Tally thread
4505
« on: February 01, 2013, 00:31 »
Someone needs a time out but it isn't you! If he keeps going he'll only have himself to argue with...
4506
« on: January 31, 2013, 19:57 »
That thread on FredMiranda is downright scary. Is this the Alex Hibbert who was banned and had his images removed in a few hours from Getty?
http://www.alexhibbert.com
http://alexhibbertphoto.squarespace.com/polar/
I have never heard of anything like this happening on istock. The only cases of portfolio deletion was of people uploading content that wasnt their own, i.e. criminal behavior/fraud.
Very strange way to deal with people, especially if it all gets shared immediately on the internet/forums/blogs.
How would reports like these be good for a companies online reputation? 
I think it is the polar explorer - there were a couple of threads that touched on it and then this one which went a bit off the rails but where someone "yelled" at him that he wasn't a photographer at all, just a polar explorer who took some snapshots!!
4507
« on: January 31, 2013, 19:35 »
I'm guessing the news they will announce won't be what contributors want to hear, that's why they will release it next week.
Lobo has started a new thread, 'holding' on Google but with a bit of info about deactivation over the next few weeks of all images in the MS 'promotion'.
http://www.istockphoto.com/forum_messages.php?threadid=351105&page=1
I am reservedly hopeful, and believe that the collective actions of many outspoken contributors are to thank for this "productive dialogue with Google".
I'm just about the opposite. The Google deal is just one (albeit awful one) case. They think they can make other such deals - premium access with a license different from the ones on the iStock sites. Even if there's some amendment to the Google deal, what about the next one? Without an opt out, it would just be a matter of waiting for the next shoe to drop
4508
« on: January 31, 2013, 19:33 »
The reverse of a promise not to do any more deals like the Google deal - working hard ... new customers ... new business models.
- No discussion of an opt out. - No discussion of informing us of what deals are happening once they are signed. - No list of images in the Google deal - No information about how many files are there now and what the planned total is. - No date for an update on progress in undoing/revising the Google deal (things are still proceeding...)
Forgive me if a promise to license my content responsibly seems rather hollow in light of the deal they did with Google - if they thought that was responsible, I want to know what other deals they're working on.
For those who have content in the Microsoft deal, I guess the second part is good news - but set an alert in your calendar to go and check in 60 days to make sure the content is gone.
I think this is pretty underwhelming.
4509
« on: January 31, 2013, 13:50 »
There had been some mention of the Flickr contributors from Sheila Smart - in her blog and the Fred Miranda forumsI didn't know that Getty had made it imposible for their Flickr contributors to select items to remove - seems most unreasonable as you could be offered a deal for purchase of the rights, for example, and want to remove just that image but keep the rest. Fits with this growing theme of Getty removing choices from their contributors - other than "leave if you don't like it". They really are tightening those thumbscrews. Thanks for posting here and you can add a link to this thread if you find - or create - any press about this issue. Do you use Facebook or Twitter and have you sounded off about this issue there already?
4510
« on: January 31, 2013, 12:57 »
I just uploaded 25 files as a test - I never used the old site, so I can't compare, but I have used a ton of stock web sites and I think Pond5's interface is just awful.
It's very, very hard to find things - and you often have that sensation that you saw what you wanted somewhere but can't remember how to get back to that screen. Attaching model releases is not intuitive and there is no feedback after you complete that step of how many releases (or their names) you attached when you look at the list of images. I filled out their survey - even though it's mainly asking about old versus new - saying that compared to competing sites, their upload and contributor process is not good.
It did read my camera data, copyright and creation date from the EXIF, but for composites or other items, I don't want to waste time telling them what software I used (not even sure it's any concern of theirs anyway). I just put PS in for one composite that didn't have camera data.
Even when I thought the files had all the necessary information, the "Needs Edit" button still showed. So I just did a bulk "Send to Curator" anyway and they become pending. No feedback in the interface I could see what it was that needed editing (all the required fields were filled in).
We'll see how this test goes, but compare Pond5 uploading to GL Stock or even PhotoDune, let alone Shutterstock, and it's pretty poor.
4511
« on: January 31, 2013, 12:23 »
Backblaze is reasonable. Initial upload may take weeks depending on your upload bandwidth. It's a backup service, not an archive (so if you want to delete files from your hard drives and leave it in the cloud storage, this isn't for you). But it is great that it just runs - no remembering involved. They don't include NAS drives but any external drives connected to your system (e.g. my Drobo) are covered for the $5 per month per system I do keep archives - external drives on the bookshelves - for long term access, but I don't update those on a daily basis.
4512
« on: January 31, 2013, 12:16 »
I had been writing "you know why #feb2" and other clever things and simply pasting it in. yesterday by mistake I pasted in an email that I was sending to my cousins, an invitation up to our beach house this week end. I must have sent that email in between (and i'd cutnpaste some info over for another invite).
I was working so fast I pressed the Deactivate button. oops 
The real oops would be if someone from iStock shows up this weekend  But aren't you in Australia? So that cuts down the likelihood of a visitor from Canada
4513
« on: January 31, 2013, 11:30 »
Hello and welcome. Shoot, upload, repeat is old but good advice  I took a quick look at your SS portfolio. I liked the Canada with sparklers shot - you could branch out with a few other messages perhaps. You have a pretty young woman in the set you labelled Fashion - I'd suggest doing more shots with her but doing something (versus just posing and looking) and dressed in a more businesslike way. Those shots will sell much better I think.
4514
« on: January 31, 2013, 11:25 »
I have blonde moments all the time, but even on my worst days, I can tell arses from eyes  The CV can't keep up with changes fast enough, can't be a comprehensive catalog of everything and everyone on the planet, and its complexity has apparently outstripped the ability of the geniuses maintaining it
4515
« on: January 31, 2013, 03:22 »
... And here is the current list that gets updated automatically by a user: http://theasis.co.uk/iStock/credits.html
Thanks for the price link. The user's site is asking me for a password
4516
« on: January 31, 2013, 03:17 »
I have slept on this, and am still angry, but also very upset. I can not believe that after allowing somebody to steal 136 of my files, they close my thread down, ban me from the forums, and accuse me of lying. All I can imagine is they want to keep the scale of their incompetence and lack of security quiet. What a way to treat Clients, shocking.
They can't ban you from Facebook, Twitter or posting on your own blog. I'd suggest you make a lot of noise about what happened to you. Be careful not to libel them - don't want more fun with the Getty legal team - but there is generally a fair bit of mileage in getting the word out about what's going on and how a contributor's work was mishandled. It won't get you your files back, but it should allow you to set the record straight. Horrible as this is, it isn't an isolated incident at iStock - having large numbers of sales in a short period of time that turn out to be fraud. They keep saying that this is just the cost of doing business online and via credit cards, but if that's true, why isn't this happening at all the agencies? I just don't buy their explanations.
4517
« on: January 31, 2013, 01:41 »
I can't find any screen shots - not even on the Wayback Machine- but P+ was 2 credits and $4 for XS and now it's 3 and $6. Other sizes except XXXL - went from $34 to $35 - are the same, I think. They also changed the price of a regular Small file from $6 to $7 although the credit price stayed at 4 (I have a screenshot of that from the UK vs US cash prices thread)Most interestingly they have removed the chart of prices from the page about buying credits so you can't easily check what stuff costs any more - from the Wayback Machine, this is the way the page used to look but the links don't work so you can't see all the prices
4518
« on: January 30, 2013, 18:58 »
It was Pixmac. They will delete them if I upload
4519
« on: January 30, 2013, 18:55 »
I'm really sorry you got hit with this. There is life after exclusivity (e.g. me!) if you decide you've had enough
I don't know how the other sites manage it but it seems iStock is the refund champion
4520
« on: January 30, 2013, 17:22 »
The way I find my portfolio on partner sites is to pick a few keywords, locate my images in search results and then find the portfolio button from that image. I received a reply from Pond5 support that their partnership with 123rf has ended now as they've relaunched their web site. I did find 388 of my images there under a new name, not the 123rf username which is different from everywhere else - with the Pond5 watermark. I've written back to support to ask them what's up with that.
4521
« on: January 30, 2013, 12:33 »
I was checking Pond5 this morning - I was wondering if I should upload there directly instead of just the subset of my 123rf portfolio (I'm no longer uploading to 123rf) - and my images are still listed but if you click on one it says it's no longer available - see examples here and here. Did I miss some news on 123rf and Pond 5 breaking up their arrangement?
4522
« on: January 30, 2013, 12:27 »
I have heard nothing from IS or SS so far.
What's odd is all I see for my name is thumbnails from SS, BS and one from 3dstudio. (nice reminder, thanks, I just deleted all on 3Dstudio) 
Biggest one is 450x353 from SS.
I'm searching on my Micro name. Should I be doing something else? Searching my real name I find the largest image is on SS forums, 1000x### where I posted it?
What am I doing wrong that I don't find larger images like others here do?
Your name isn't in the file name the stock sites use when buyers download images. It's when you search on the agency name (as it appears in the files downloaded) that you hit the treasure trove of high res images. You might try the image number of your best sellers as an image search and see what that yields
4523
« on: January 30, 2013, 12:13 »
I have heard nothing from IS or SS so far.
4524
« on: January 30, 2013, 12:10 »
Welcome - the graph is not a pretty picture  I know it's been said elsewhere, but the biggest prep work you can do is to ensure all your keywords and other metadata are in the ITPC of your images, and that they're in real-people English not Getty-CV-speak. So yard and garden not Front or Back Yard and Formal Garden. Deep Meta will read your keywords and you can disambiguate there.
4525
« on: January 30, 2013, 03:31 »
Not sure if it will stay up, but I added the graphic from my web site's blog about the mess to my iStock user_view blog
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