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Messages - Jo Ann Snover

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5451
If you read the US Patent office's book on trademark basics, I think it will explain why he needs exclusive rights if he wants to trademark his logo.

5452
iStockPhoto.com / Re: iStock surveying buyers again...
« on: May 08, 2012, 17:12 »
So did you take the survey Jami? I didn't get the e-mail, but then I've only ever had promotional credits, vs. any purchased ones, in my account.

5453
I agree that packaging is not the same as selling postcards - the primary content of what's being sold is the contents of the package - and so doesn't require an extended license. If he's going over 500K he'll need one for the print run though.

I don't see how he can get a trademark for your image - even altered slightly - in his logo without getting exclusive rights. It's possible he just doesn't understand what a trademark will require. So even if you do a deal with him, the image will have to come down from everywhere else and if it's already been sold, he would have problems (because other licensees of your image could continue to use the image). Perhaps you can do a deal on a unique image that's in the same series as the one he's planning to buy? But if he's looking for a logo for $10, then you should probably just say "no" and avoid wasting more time with someone who's not interested in paying

5454
iStockPhoto.com / Re: Review?
« on: May 07, 2012, 17:27 »
Review time for independents is longer than it is for exclusives, and can be a week or two when things are moving slowly. If the queue is in good shape it can be just a few days. In general, sales will take a while longer to build on iStock, but a lot depends on your image and the niche in which it's competing. Also there are periods when the best match (best match) sort order favors newer or older images and that can have a huge effect on sales, temporarily.

5455
iStockPhoto.com / Re: Think Stock Earnings Reporting
« on: May 07, 2012, 00:59 »
1099 is an IRS report from US companies to those paid money other than wages. iStock doesn't provide a 1099 as it's not a US company.

5456
iStockPhoto.com / Re: Thinkstock Image Selection
« on: May 06, 2012, 16:28 »
I think it's been a month since anything of mine got transferred to TS, so I assumed the connector was busted/offline/resting again

5457
iStockPhoto.com / Re: canister demotion?
« on: May 05, 2012, 18:45 »
Did they ban SM too? I didn't know that. Did they ban SM because of some forum postings at the same time or later? What was the reason for banning SM?

Not sure if the question was directed at me, but I am not banned from site mail. I just have had site-mails to and from Lobo from around the time of my forum ban removed. I have site mails from way before and after that time, so it's not any sort of automatic cull of old site mails.

5458
Why has my post been edited? And edited silently. Very sneaky and questionable behaviour if you ask me.

You lost me - was a post removed, or just a word deleted? There's some automatic editing that the forum does on certain words (the name of the party in Germany's third reich, for example, just gets deleted if you include it); could that have been what happened?

5459
Newbie Discussion / Re: Ranking factors microstock sites
« on: May 05, 2012, 11:35 »
...I've always shot realistic models in real life situations, but Yuri, Monkeybusiness, etc. outsell me by a wide margin, so obviously there's a great demand for what they do.

Depending on what your goals and financial needs are, there's nothing wrong with filling niches with solid, but not huge, demand. Yuri & Monkeybusiness may outsell Lisa, but there's still a solid and arguably longer-term demand for the closer to real life work that Lisa does. Trends and fads change pretty quickly, but the work Lisa does will probably stay relevant for much longer.

My stuff is in a lower demand area than Lisa's, but it still sells and it's also for the most part long-lived (no fashion, not much technology, few quirky/fadish processing techniques).

5460
123RF / Re: What happend?
« on: May 05, 2012, 11:27 »
ps. lovely port Jo Ann ;)

Thanks

5461
iStockPhoto.com / Re: canister demotion?
« on: May 05, 2012, 08:37 »
...Also, on at least two CR replies I've had recently, it's suggested that I should post my question in the forums, which are 'a wonderful source of information', even though I can't.  ::) (Yeah, I know, it's that cookie-cutter response choice again.)

On Friday I decided I'd open a support ticket to ask about my forum ban. It was for one sarcastic (no profanity; no rudeness to any individual) post in early September 2011 and Lobo site mailed me that I should take a little break from the forums. The support ticket asked if my ban was in fact permanent, and if not, when would I get my forum privileges back.

It'll be interesting to see what, if any, response I get. It's not that I have any current intention to post in their forums, but there might come a day when I need or want to.

For what it's worth, all Lobo's site mails to me from around that time, and my messages sent to him, are gone from my iStock site mail. I'm assuming he deleted them as they weren't polite or professional (on his part). Don't ever assume site mail is private or permanent (i.e. take screen shots of anything you need to keep track of).

5462
iStockPhoto.com / Re: Fraud again?
« on: May 05, 2012, 08:31 »
I recall seeing your post in the IS forums (someone on Facebook referred to it or I'd not have seen it) and I think the truly outrageous thing is that the moderator didn't offer to get anyone at iStock to do something to halt the problem as it was happening. Just the "I don't give a sh!t" response of "contact contributor relations". You knew you were going to get refunds, but at least they could have stopped the transfer of your files to the thief.

As far as what to do, I think calling the number for customers to call and being persistant that they do something (assuming the fraud is conveniently happening during hours an iStock office is open) is about it. IS couldn't care less about contributor issues these days

5463
123RF / Re: What happend?
« on: May 05, 2012, 08:26 »
You don't say anything about your portfolio - size, age - or what you've been seeing in the past for sales. I've been seeing reasonably consistent sales at 123rf for many months with about 1700 images all uploaded since last summer.

Many changes in how search results are displayed occur - I don't track what's going on at 123rf, but if, for example, you have a relatively new portfolio and they skew the search towards older or best selling files, you could see sales tank as a result. Smaller the portfolio, the harder it is to see trends.

5464
General Stock Discussion / Re: Veer- Travel Pics
« on: May 04, 2012, 22:40 »
Veer has some rather hard-to-fathom standards for inspection. I have a lot of travel shots - some cities, some tropical beaches - and I have had a lot of things that Veer says lack production value/are too editorial. I also have a lot they accepted. I honestly can't tell how they decided to separate the OK from the rejects.

All my outdoor images are carefully edited and "picture postcard" pretty.  As an example, if you search SS for Cayman Islands, 20 of the first 100 images (sorted by popularity) are mine. Veer rejected almost all of them as lacking production values. I know the images sell well but for whatever reason they don't want them.

I mostly try to ignore this sort of thing because I can't influence the agencies - they all think they know best :)

5465
iStock and SS are, for me, where the big bucks are coming from. Fotolia wouldn't have me back (long story that's all in this forum somewhere) so I don't have any current experience with them, but there are lots of disenchanted gold and emerald contributors as FT has been playing some of the same games as iStock.

I keep hoping that Veer will get some volume going, but so far it's been pretty slow (and their 50 a week upload limit really slows down getting a portfolio uploaded). Their subscriptions (introduced a few months ago) appear to be all but dead, but the royalties on regular sales are very reasonable.

123rf has been good, but they've announced that starting in January they'll have a system just like iStock's RCs (with a few twists so that it's a rolling average, changing month by month versus getting set for 12 months at a time). They've tried some rather sad spin as to how this will be better for us, but it's really just another cash grab by a greedy agency, IMO.

I'd give BigStock a miss - the sales just aren't there for new work (some people who are getting decent sales have said here that it's mainly older stuff that's selling). I'd love to see something happening at StockFresh, but again, sales aren't there so I'd wait until you see posts here about how sales are picking up before you add them to your list.

CanStock is a nice company and the uploading is easy and fast. Sales are very slow but the ones through their parent company which come through periodically are much higher earnings, so they might be worth your while. I don't do DepositPhotos because their prices and commissions are too low, IMO. They offer people special deals and placement, but as they keep offering that, it would seem to dilute the value to past contributors - we can't all be getting special placement.

5466
iStockPhoto.com / Re: canister demotion?
« on: May 04, 2012, 12:47 »
I'm not sure we should be talking to Jami any more :)

I suppose I should be happy I only dabbled in illustrations for a while (stopped when a best match lurch left them high and dry and newly uploaded photos were king, temporarily). I'm bronze as an illustrator - with no illustrations on the site. To top it off - the cherry on the icing on the cake as it were - I still have a logo icon - for a program that's been cancelled and for which I never submitted anything! I know why I have the logos - if you were an approved illustrator and had any illustration sales, you were automatically approved as a logo contributor.

If Liz' gold is iron pyrites, my diamond is cubic zirconia :)

5467
Good luck with the transition. I agree that it's work, but having dropped exclusivity in early June 2011, I still think I made the right decision - many exclusives are seeing drops in April 2012 vs. April 2011 but I saw an increase. Impossible to say what it would have been had I stayed, but ...

5468
General Stock Discussion / Re: DT Nightmare
« on: May 03, 2012, 14:48 »
... I can't be the only one having a miserable time at DT.

You're not. The search engine changes that helped gostwyck hurt me (as I have a "new" portfolio having only returned there last June following my stint as exclusive), and I don't see any signs of things recovering. The subs are still there for me and having a few more at 70 cents doesn't offset the lower volume enough to make things work.

On top of all the other frustrations with DT over the last few weeks, they accepted and then quickly rejected three shots of Aruba which had minuscule folks (masses of them) on wide angle beach shots saying they wanted model releases. They're insane - these weren't grab shots of bikini babes I was trying to sneak in, but more like city street scenes with blobs of unrecognizable humanity milling about.

So we'll see how things evolve over time, but they're right now just one frustration after another with not much (i.e. sales) to sweeten the pot.

Edited to add that I received e-mail from an admin at DT this morning saying that a new editor had wrongly rejected my images and they're now approved. Very nice that they wrote (and apologized) for that (and I didn't contact support; this was all their own initiative).

5469
Newbie Discussion / Re: Ranking factors microstock sites
« on: May 03, 2012, 14:41 »
the clean, models, acting stuff is something i'm annoyed to aswel, more and more web clients ask me to come up with photos of real stuff, real people and such, but why are the Yuri arcurs of this world so successful? i do respect he's work and i realy love it, but for use i think its way TO clean, to white, to plastic.

I think that sales experience shows that while people say they want "real" - people, settings, props - they want something more like the ideal of what we'd like to be than what most people truly are, day to day. I admire Yuri's skill and success, but I find it very "plastic fantastic". You will find a market for more down to earth stuff, but I think it's somewhat smaller that that for the idealized work.

As an example, I have a shot of my teenage son's bedroom that sells quite well - as a messy teen bedroom. I shot that after I cleaned it up one day (worried that too much ugly stuff was growing in the mess) - in other words, that isn't really how he lives! I also have one of my home office, also looking artfully "messy" after I cleaned it up a lot. I find it used most as the "before" shot for businesses that help people clean up home offices :)

If you can strike the right balance between real and idealized/fake, you'll do well.

5470
General Photography Discussion / Re: How to take a photo
« on: May 03, 2012, 09:07 »
Of course it's not polite, but it's a lot of fun. And besides, it won't stop Yuri from dropping in here next time he wants something, so no harm, no foul :)

5471
Newbie Discussion / Re: I'm new
« on: May 03, 2012, 09:06 »
Welcome aboard, proimage. Don't worry about being laid back, it won't be long before the micros' behaviour turns you into a crusty, cantankerous, objectionable old git like the rest of us.  ;D

I'll have you know that I was crusty and cantankerous well before the micro agencies got their teeth into me!

5472
The text on this from Reuters says in part that they expect growth to slow in iStock - see here.

The part I didn't know about before today was that they'd paid a second round of cash to H&F mid- March. So that might explain closing contributor relations phone support and dropping PNGs and other cost cutting measures.

Funny thing is that if you expect growth will slow and so you cut back on spending anything on developing the business, you've created a self-fulfilling prophecy, no?

And Jasmine's link didn't work - but the article's here. I think that's the same one

5473
iStockPhoto.com / Re: Istock exclusive price rise again
« on: May 02, 2012, 12:53 »
My sales are so low just now that I can't help wondering if this price rise has sparked a major buyer revolt. Final straw, camel's back stuff. The exclusives seem to feel that we have grabbed all their sales, which I certainly haven't, so what has happened to all the buyers?

They're buying from me :)

Not really true, but sales have been good for me lately - not 2010 good but a ton better than the recent past and I have seen lots of my images float to the top of searches and sell (when something starts selling multiple times a day I have gone to search to see it in a great position, so I assume cause and effect).

5474
iStockPhoto.com / Re: Istock exclusive price rise again
« on: May 02, 2012, 12:51 »
... Let the buyers that are too cheap to spend money on quality images leave...

But that's the problem - huge swaths of the iStock collection aren't anything special and the price increase is across the board.

I think E+ is now as expensive as Vetta was when it started out. Vetta (before they forced the prices up) was an idea with some sane basis - a curated collection with some criteria for selection at a higher price. The way they introduced it, putting in existing images, thus jacking the price up overnight, wasn't handled well, so buyers got frustrated. The absence of a price slider (and the crappy implementation when they did do one) didn't help, but ignoring those hiccups, the idea of you pay more to get more/better/different was something that buyers could grasp.

With the Getty dreck that got dumped in at high prices (lots of the Agency stuff and EdStock, for example) and absolutely no criteria for E+ other than that the seller felt like it, the connection between price and quality was just so unclear as to be lost.

Buyers who are frustrated with frequent unexplained price increases can leave too - even with a higher budget, if you keep forgetting to respect the buyer's need to plan expenses, they'll get frustrated and go elsewhere. If they can't find quality stuff elsewhere, you may find them stick with you, but that's your gamble. Are you enough better than everyone else to behave horribly and still keep the customers coming?

5475
Congrats. If you write to support, will they tell you what sort of license this is? It'd be nice to know...

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