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Messages - Jo Ann Snover
6326
« on: July 06, 2011, 16:32 »
Isn't Google + designed to compete with Facebook? Or, am I thinking of something else?
It's Google's Facebook. There was an article yesterday about how Mark Zuckerberg got an account and is making friends on it
6327
« on: July 06, 2011, 16:31 »
The survey came up when I tried to log in this morning. I thought it was probably another bug, so I closed the survey window and clicked Log In again. It said I was already logged in. That essentially ignored the survey.
It's not a bad idea to figure out what's going on with site visitors, but giving buyer questions to contributors suggests this isn't the most carefully targeted effort. I've never once purchased a credit (or converted any earnings to credits) so I can't see that I register as any sort of buyer.
6328
« on: July 06, 2011, 16:27 »
I wonder what syndicated services might mean or be? I guess I don't know if this is just a legalese necessity to permit companies who help Google deliver their service do so, or if they're planning to offer "citizen journalist" content to other companies. Even if they don't change, just make ad revenue, I wouldn't want them handing off anything of mine wherever they felt like it.
On the other hand, as I use gmail, I guess this license applies to any image I might e-mail as well?
I don't really know enough to understand what's really going on, but I do know that having my own web site on which to host any images I want to make available seems like a safer place for my content.
6329
« on: July 06, 2011, 15:45 »
With a reliable system in place - the sort that major businesses for the most part have - there should be no problem with adjustments in either direction if targets were to change.
As a practical matter, iStock couldn't handle the back payment of EL bonuses correctly (forget the timeliness issue, forget the fact that until contributors pointed out that they "accidentally" pushed the new code out months early, they couldn't calculate the correct amount). The reply to my support ticket pointing this out was that as they'd overpaid, they were going to let the mistake stand. If they can't handle something like that, I'd assume that retroactively changing royalties would be a big struggle.
There is nothing contributors have in the way of stats that can reliably show an accurate RC total (even if you wanted to go crazy and calculate everything by hand, you don't have the credits spent for any ELs, don't have any stats on credits for files that went into or out of Photo+ or E+ or any other collection, and so on). Which means we'd largely have to take IS's word for it that anything they said was owed really was. There's nothing about RCs in the downloadable stats - just what shows up in the web interface.
It is pretty sad that the accounting of money and stats in contributor accounts is in such a primitive state.
6330
« on: July 06, 2011, 11:50 »
The poll numbers are much less interesting than watching who is reporting declines in threads like these. When people with large portfolios and a strong sales record report sales are dropping, that's useful information.
6331
« on: July 06, 2011, 11:46 »
I am very close to the 1500 RC's which was the 16%.. so it means like more 35$ or such.. we will continue to receive on 16% for the rest of this year right?
The way I understood it was that you had to hit 1500 RC's during 2010 to get 16% in 2011. Going forward, if you hit the RC target for the next year (2012 in this case) during the current year (2011) you will immediately rise to that new level. Unfortunately they raised the 16% to 2000 RC's for 2012 so if I'm understanding this right, as soon as you hit 2000 RC's in 2011 you've achieved the level from that point on, into and thru 2012. There will be new levels set for 2013 that you'll have to achieve in 2012.
NOP! that doesnt make any sense, the RC for 2011 were 1500 so if we got over we change to 16% and get this retro..
I think klsbear is correct. To get a raise during 2011, you need to meet the targets set for 2012 during this year. The "good news" for newer and rapidly-rising contributors is that you don't have to wait until Jan 1 2012 to get your new rate if you qualify early.
6332
« on: July 06, 2011, 11:43 »
And they got delayed...
In my opinion waiting a few extra days isn't so big a deal...
First, it isn't just a few extra days - for some the money has been owing for a while now. I doubt the "what's a few extra days?" line of reasoning would go over well with a credit card company or a bank if you owed them money by a certain due date. The other issue is that this is a self-imposed deadline - and they still blew it. When you take that with a procession of missed deadlines and broken software, it's just breathtaking that as an organization they can't set and meet expectations. Every company screws up now and then. It's about how you deal with that and what you learn (or don't) from it that really counts.
6333
« on: July 05, 2011, 12:29 »
I use both - Lightroom to organize and select which files to work on; RAW conversion parameters, including CA removal, vignette removal and any highlight recovery are set in Lightroom and then I edit everything (for stock) in Photoshop. I keyword in Photoshop - i.e. I want the metadata in the PSD file, not just the Lightroom database (and I'm not much of a Lightroom guru, so there may be a way to do the keywording in Lightroom and have that move over to get written into the PSD file).
If I had to give up one product for whatever reason, it'd be Lighroom.
I don't think you can have a straightforward workflow from Lightroom into Photoshop (i.e. just say edit in Photoshop rather than exporting a file) when the ACR versions are different - i.e. if you don't upgrade Photoshop but just buy Lightroom. So it'll work, but it will have an extra couple of steps.
6334
« on: July 04, 2011, 17:55 »
I think you need to provide a little more information, not only about the site and the types of images you're hoping to acquire (i.e. if you're selling to the Japanese market, are are images of - for example - a typical US or European Christmas of any interest to you), but any other requirements. Almost all of us already have our images keyworded, but a huge majority will be in English only. Beyond uploading, what will you be asking of beta testers? Is there somewhere people can read about the upload process? Do you accept illustrations (and if so, in JPEG only or EPS as well)? Do you have information about price, license terms, etc. somewhere for us to read?
There are probably many more questions, but if we don't know much about whether your site might be a useful way to sell our portfolios, I don't know how we could judge whether uploading as a beta tester makes any sense.
6335
« on: July 04, 2011, 11:15 »
There's a comment at the end from someone called Mark Stout suggesting that there was something about the business model of microstock that led to Getty cutting royalties for iStock contributors.
I think that's just missing the point. It was the need for cash by H&F (to pay them back for their half billion dollar dividend recapitalization) that led to this. Absent that, the microstock model of 2010 could have continued to be exceedingly profitable for iStock and a large portion of its contributors. There was nothing unsustainable about the iStock end of the business, just Getty and H&F's.
I can only assume Mr. Stout is one of those who see evil in the success of the microstock business model, so he reshapes the actual situation to fit.
6336
« on: July 03, 2011, 11:20 »
...Offering excellent service to contributors just isn't anywhere on the priority list.[/i].
How absolutely infuriating! Was that experience a catalyst to your dropping exclusivity? I wouldn't be surprised if it was.
It was a whole collection of things, some little but which cumulatively made it clear that contributors were no longer treated as partners in the growth of the business in the way they had been. Getting regularly pi33ed on by Lobo who had once been so encouraging to me certainly didn't help. Having that whole thread about the contributor panel where I wasn't even asked and people with fewer votes were made it pretty clear that I was persona non grata at HQ. Some big, like Getty's new contract with its photographers this Spring, where I figured that this was what exclusive iStocker's had to look forward to. IMO Getty treated its photographers very very badly. And some were just a result of all of the turmoil, where I looked around again at the other agencies (all of which have their flaws too, as I well knew from before) and saw what a great collection of content they have that iStock doesn't. When I added it all up, the bulk of the reasons I went exclusive were gone or on their way out.
6337
« on: July 01, 2011, 15:04 »
One more stat that might be interesting is the return per download. For IS it was $2.10, down from $4.32 in May; for SS, 44 cents, DT 59 cents, 123rf $1.04, CanStock 85 cents. For DT, bear in mind that all my images were at level 0 at the start of the month. I now have 21 level 1 images and one level 2, so the RPD should climb a bit as the sales take more images up a level or two. For SS, the OD portion of the month's total was 22% (no ELs in June). Once I cross the $10K threshhold, the number should rise a bit but after that, only volume can help
6338
« on: July 01, 2011, 14:51 »
Comparisons are hard to make as June was back to being an independent, but the iStock download total was beyond pitiful - down 21% on May 2011 and down 33% on June 2010
How many sites actually kept your content from when you were independent before? I assume that was 2 or 3 years as an exclusive, right?
There were some (about 600) at SS, but everywhere else the content was gone. SS lost all the keywords on all 600 files (they couldn't explain why; just suggested I re-enter them  . It was not quite 3 years (August 2008 to June 2011) as an exclusive. The big advantage on SS was keeping my account and thus my earnings total, meaning I didn't have to start at 25 cents a download. At DT, it was actually a negative to have kept my account - no old files and yet I kept my acceptance percentage (going back to November 2004 when I knew less than nothing and got a lot of files rejected; and when they started rejecting files for having model releases shortly before I stopped uploading that hit my percentage again (shots of a forehead or nose and eyes got rejected for having a release)). @Slovenian. I didn't forget FT - they won't have me  I did ask and they said "...Fotolia would not be interested in re-establishing a business relationship with you". They didn't say why, but I believe that speaking out about things that I perceive are anti-contributor and trying to organize contributors to withhold uploads (something I participated in when FT first introduced subscriptions with very low payouts) might have had something to do with it.
6339
« on: July 01, 2011, 13:55 »
Comparisons are hard to make as June was back to being an independent, but the iStock download total was beyond pitiful - down 21% on May 2011 and down 33% on June 2010
My reduction in return per download at IS was 51%, just about mirroring my 49% drop from 35% to 18% royalties which says to me that Photo+ is working so far (I put lots of files into P+)
SS had several days where my earnings there exceeded my IS earnings for that day - the OD sales are very nice and pull up the RPD nicely. DT was a pleasant surprise that in spite of the super-tight upload limits sales started right away and continue (albeit at about 12% of what SS made me last month!). I only have 298 images online so far (and at 53 per week it'll be a long haul. My 90%+ approval rate for new uploads is only 77.something overall, so until I can get that over 80% overall, I'm at 1/2 the weekly maximum).
123rf is seeing sales start to come in - I hadn't uploaded much there until about 2 weeks ago, and as their reviews appear to be speeding up and I'm getting much larger chunks of my portfolio up, I hope to see them join DT as a regular earner.
I had hopes for CanStock, but it's been a slow start. We'll see how things progress once the summer's over. $4.25 for the month of June is better than 0 - which is where I am with Stockfresh, but I know they're still in startup mode, so I'll try and be patient.
Veer's reviews are so slow, they just reviewed the 37 files I submitted when I was finally able to sell elsewhere at the beginning of June. Added to the 10 application files, that means I have 47 files approved. They're very nice people, but I don't think anyone's selling there, so I'm undecided about what to do with further uploads (beyond submitting the next 50 that I already FTP'd).
Pixmac's reviews are also a bit slow, so I have 49 images online and the next 35 have been waiting all week for a review (the 4 days seems to be more like 7). No sales there yet either.
6340
« on: June 30, 2011, 16:36 »
I don't know if they've cut back on the staff in contributor relations, or whether something else has changed, but I have found response to be extremely slow on CR tickets at iStock. I have one currently open from May 8th - it has disappeared once or twice (a reported bug; not sure if that's fixed yet) but is still unanswered.
In a sense we have little choice - you ask in the forums and you're likely to be told to open a support ticket. A few months back I did that (after Lobo rapped my knuckles for bringing the problem to the forums) and then support closed the tickets - rapping my knuckles again, telling me I'd been told before not to do that - saying I should look to the forum thread for more information.
Contributors represent costs - they have to pay us royalties on images and then spend time answering our questions. They are trying to minimize those costs to maximize profits. Offering excellent service to contributors just isn't anywhere on the priority list.
6341
« on: June 27, 2011, 19:40 »
I didn't see the answer I would want to give - I used to help, but I've stopped. It was largely via the iStock critique forum and I truly enjoyed the process of working with people there. I think I learned something through the process as well.
I'm not a big enough person to see past iStock's September 7th changes which destroyed, for me, the notion that we could build the business long term not only by what we sold but by having support for people starting out or anyone not sure of what to do with an image. Their changes said, to me, that there is no long term and there is no partnership between contributor and agency. In the climate of a grabby free-for-all, I'll spend my time on my own work and trying to boost my own share.
I hope at some point another opportunity like that might surface
6342
« on: June 27, 2011, 14:22 »
The only thing I'd add to the comments you already received is that you need to think about getting your images to sell, not just getting them accepted. By and large, well lit and more upbeat/cheerful/sunny images sell better than dark/brooding/gloomy.
Most of the time, the simpler the composition the better - so, not just that your waffles are cut off on the sides, but the surface on which they sit is distracting and there's some cup in the background, also a distraction.
6343
« on: June 27, 2011, 12:34 »
Interesting tho. I wonder what will happen to the value of our 2d ports...
I think if this makes an impact (versus becomes another Foveon sensor), it will be over a long-ish period of time. (Most of) Your port will probably decline in value with time anyway, so I don't think it will have an impact on that one way or the other.
6344
« on: June 24, 2011, 19:58 »
Thanks for the links. That, plus the images already approved give me a general idea.
6345
« on: June 24, 2011, 16:33 »
Thanks for the answers - but I'm somewhat amazed that there isn't some sort of written policy on the site. Here's what we want/don't want, caption guidelines, etc. From browsing the existing files, it looks like an amalgam of iStock and Shutterstock's editorial content.
6346
« on: June 24, 2011, 13:09 »
I searched here and on Dreamstime, but I can't locate anything that states what types of images DT will accept as editorial. That information must be somewhere on the site. Would someone be able to post me a link to where I can find it?
I realized that SS's policies are 100% different from iStock's on what constitutes editorial (by uploading a batch all of which were rejected as not editorial) so before I try anywhere else, especially DT where a bunch of rejections will wreck my acceptance percentage and thus search position, upload limits, etc, I'd like to make sure I know what they want.
6347
« on: June 24, 2011, 02:54 »
For the moment, I haven't uploaded any of my vectors as vectors - only as JPEGs which all the sites except iStock allow.
I agree with you that I'm not willing to let my vectors go for subscription prices - which would be the way DT, SS and some other sites work - but I have no trouble selling the JPEGs from my vectors for subs prices, and I'd have to give that up if I were exclusive for vectors at iStock. As I have a small number of vectors, I'd only make 25% on those if I were to be exclusive, and given the sales volume I've seen in the last year or so, for me, it just doesn't make sense.
I'm not sure about CanStock and StockFresh - whether their subscriptions include vectors or not, but they do offer higher prices for Vectors than the JPEGs
6348
« on: June 23, 2011, 20:57 »
...We are in the PP, but no bestsellers nor vetta go there. I still don't see whats wrong with it. what the difference between the PP and Shutterstock ?
There are plenty of old threads for you to read if you want to delve into the details of the arguments against the partner program. IMO you're helping Getty nail the lid of your coffin as an exclusive by sending any work over there. It helps Getty to pull more and more work - Vetta/Agency to Getty Images and everything else to the PP - to sites that pay you 20% and no RCs to build your royalties on iStock the following year. It's a tool in the march to giving everyone a max of 20% and the bribe is some money now to make you willing to do it. I don't participate in the PP now as an independent because they pay so poorly. Why should I assist Getty in taking business from SS which pays me a better rate?
6349
« on: June 23, 2011, 20:53 »
Didn't they have a Fotolia 2.0 that was disastrous several years ago? I assume that that experience may make them a little more cautious this time. I guess I don't really have any investment in Fotolia anymore, but it will be interesting to see what they roll out.
They did, and the site wasn't as well established then. Sales plummeted and it was months before the site was working again. I honestly thought it was a 50/50 chance of survival. I don't have any involvement with them any more, so from a purely selfish point of few, if they mess it up and more sales go to other sites, I can only benefit. I do realize that lots of others who still sell through them wouldn't feel that way
6350
« on: June 23, 2011, 20:01 »
@ShadySue. There is a persistent setting for file type - the UI sucks, but it is there. If you choose Photos or Illustrations or whatever from the list on the right of the top search box, the setting is saved
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