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Messages - Jo Ann Snover

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651
Alamy.com / Re: Alamy sale for 7 cents
« on: March 01, 2022, 00:47 »
The $75 fairy must have been busy February 28th :) I received one too. My portfolio is now invisible, so I assume the download happened a while back and the invoice just happened today.

Shame the $250 fairy didn't visit!

652
I had to chase up the sale - saw the image in use but no sale in my list.

Can I ask you how you do that Jo Ann?
I mean, if I understand it correctly, you saw the image in use, credited on your name via Alamy, but did not see the sale in your report?

I assume you use Google search alerts, but matching new entries with sales reports is still a lot of work?
Maybe not for Alamy, as sales are rather slow, but if you do this for all agencies... Impossible to keep track I would say.
Unless I'm missing something here.

I don't do anything thorough or systematic, but I have a couple of Google alerts set up so I get email when one of them triggers. Many uses don't include my name though, so that covers only a small portion of uses. In the Alamy case I was credited by name with the agency - it's an image that's sold a lot, so if I hadn't seen a specific agency credit I wouldn't have had a clue.

Once in a while I use Google image search for best selling images to see where I find them - largely because it helps me understand how the images are used (which is helpful in figuring out what might be good to do in the future). I keep "tearsheets" in a folder when I do this. It's not a regular activity - too time consuming.

653
Refunds do occur from time to time at most agencies, but Alamy is in many ways not like other stock agencies. I'm in the process of leaving Alamy after 15 years, so I don't feel positive about the changes in the last year or so.

Some of the things that have always rankled are the huge time lag between a customer downloading an image and it even showing up as a sale, topped off by the very long waits for the customer to pay for the image after that "invoice". In one case a delay in getting paid meant that I received a lower royalty rate. I had to chase up the sale - saw the image in use but no sale in my list. When they used it my rate was 50% of the sale but when it was finally "invoiced" it was only 40%.

Alamy support's response?: "Really sorry but unfortunately the commission is calculated at the time of invoice rather than publication date. We understand this is frustrating but lots of customers report uses after publication date and this is industry standard."

In a world where all the other agencies record the sale when the download happens, it isn't industry standard to do what Alamy does. Waiting up to 6 months to be paid (I think 9 months was my personal longest wait) happens quite often - not because of refunds but because you don't get paid until Alamy gets their invoice paid in full.

Alamy makes all sorts of accommodations to its large customers - and I'd guess that's where the lower price by way of a refund and a new sale came to be.

Bear in mind that as Alamy lowers its prices (retroactively as you found or for initial purchase) this affects your ability to keep the current 40% royalty rate.

654
Dreamstime.com / Re: DT fake email
« on: February 23, 2022, 11:40 »
Just a heads up. I have received an email claiming to be from DT that was actually a fishing email trying to get me to open up an attached file. Be on the lookout and double check senders.

I received one of those yesterday - it got flagged by gmail and I deleted it. I suppose that means that somehow a contributor list with email addresses got to scammy people, but I don't remember hearing about any data breaches at Dreamstime...

655
... the author copies other people's designs and uploads thousands!
SS replies that it is not identical content  :o

Help report spam!

I'm not sure what help you were looking for, but people whose work has been copied (directly; a true copy, not just "inspired by") are the only ones who can submit a DMCA takedown notice.

Shutterstock has no shame.

If you do a search for heart doodles there are nearly half a million results! Most of it looks like image spam to me. Deduct some as there are images so badly keyword spammed that vectors with no hearts or doodles show up too.

These were the keywords on a tee shirt vector about being yourself or being a bear (that showed up in a search for heart doodles):

baby, banner, birthday, black, boss, boy, brush, calligraphy, card, celebration, cute, decoration, decorative, design, doodle, element, family, funny, girl, graphic, greeting, handwritten, happy, health, hearts, holiday, illustration, infection, kids, lettering, little, mask, party, poster, princess, print, quarantine, quote, ruined, saying, shirt, sweet, symbol, t shirt, text, toilet paper, type, typography

Similar garbage for check mark, click here...

I'm honestly not sure - other than hounding them if I found someone had uploaded any of my work as their own - what we can do with an agency that doesn't care enough to properly inspect the images it accepts into the collection.

656
Alamy.com / Re: Alamy sale for 7 cents
« on: February 19, 2022, 18:58 »
My Alamy portfolio shows 0 images today. My dashboard is still accessible though with a few strange items in the display - for example recent sales are gone. It says I have no recent sales, but they are there in the Sales History & account balance. I assume payment will be on March 1st at the earliest, but a number of recent sales haven't cleared, so they may wait until everything has cleared to pay me.

I had Monday marked in my calendar as the 45 day (ish) mark from when I asked my account to be closed, so it was about as Alamy said.

657
General Stock Discussion / Re: NFTs and License Terms
« on: February 18, 2022, 22:17 »

I thought crypto was anonymous?  ::)


No - at least not in the sense of a record no one can examine. As the article detailed:

"Public blockchains like Solana (and Bitcoin and Ethereum) have the benefit of allowing anybody in the world to follow the money, since every transaction is tied to an address and records are permanent."

It is anonymous in that making the claim to have made the purchase on behalf of an unspecified third party can't be verified. But then we're talking about an enterprise that thought it was OK to lie about the number of floors in a condo development...

From a Nov 2016 NY Times article:

"Or take the Trump International Hotel and Tower, the hotel and residential building on Columbus Circle that was, pre-Trump, the 44-story Gulf & Western office building. Mr. Trump improved the structure so thoroughly that it managed to stretch into a 52-story tower, even though it stayed, strictly speaking, the same height. Because new apartment buildings usually have lower ceilings than office buildings, Mr. Trump explained in 1994, the 583-foot building was about as tall as a conventional 60-story residential building."

"Then there is the Trump World Tower on the East Side, built in 2001, which enraged antagonists as varied as Walter Cronkite (whose views it blocked) and the United Nations (whose height it dwarfed). At 90 stories and 900 feet actually 70 and 843, according to Buildings Department records the World Tower was once billed as the tallest residential tower in the world, until it was overtaken by a skyscraper in Dubai"

https://www.gq.com/story/donald-trump-glamorizes-his-buildings-by-misnumbering-how-high-the-floors-are
https://www.forbes.com/sites/chasewithorn/2017/05/03/donald-trump-has-been-lying-about-the-size-of-his-penthouse/?sh=912a7d71ef82
https://www.architecturaldigest.com/story/donald-trump-penthouse-size


658

...If what is shown on Yuri is actually true, that must be incredibly frustrating. Uploading almost 3500 images every month and having 24 downloads after three months...

To put Dreamstime's current situation into perspective, I made more sales (both units and $$) in November 2006 than in the whole of 2021

And I have uploaded (resumed after a break when they offered the Covid bonus as I thought it worth supporting an agency making that gesture)

659
Exclusive to iStock yet somehow on Dreamstime too...

https://www.istockphoto.com/photo/do-yoga-a-get-in-the-best-shape-gm1081313476-289930627
https://www.dreamstime.com/do-yoga-get-best-shape-shot-athletic-young-woman-practicing-beach-image239982213

It has the same mistake in the title even: "Do yoga a get in the best shape"

I don't care where Yuri sells his work, but isn't it consumer fraud to tell someone an image is exclusive to iStock when it isn't? Click the question mark to the right of Signature and it says the image is exclusive...

660
General Stock Discussion / Re: NFTs and License Terms
« on: February 18, 2022, 14:52 »
The last NFT issued by these grifters was reportedly bought by the grifters themselves:

https://www.vice.com/en/article/m7vpx8/analyzing-the-very-bizarre-sale-of-melania-trumps-dollar170000-nft

Tossers!

661
Shutterstock.com / Re: Shutterstock Q4/2021 full year financials
« on: February 16, 2022, 12:24 »
I still don't understand why the agencies don't try a pricing model where an image's price increases as its download numbers increase. They will make more, the contributor will make more.

This is exactly what dreamstime does.

Level 1 = 0 downloads
Level 2 = 1+ download
Level 3 = 5+ downloads
Level 4 = 10+ downloads
Level 5 = 25+ downloads

And, yes, I love this model.

Nevertheless, it has to be said that you can't earn big money at dreamstime because not enough sales come in. I have not even managed 3,500 downloads in the 10 years. Even if the RPD is good there, hardly anything comes in.

Interesting! I am not on Dreamstime and had no idea. How does it end up "dollars and cents"wise? What do you actually earn for a download of a "level 1" image vs. a "level 5" image?

When this was introduced (many years ago) I had high hopes, but it has not worked out well at all. In the beginning, high level images sold via subscription netted a 70 cent royalty versus 35 cents and part of the "bait" when persuading contributors that subscriptions were a good thing (Dreamstime had previously been credits only) was that increasing subscription sales would boost your images' level and thus increase your earnings when credit sales happened.

But subscriptions canibalized credit sales, the higher subscription royalties went away and I now earn much less at Dreamstime per year than I did. As an example of the rare credit sale, last September I had a level 5 image sold for $7.82 royalty (18 credits) but that is the exception

662
Dreamstime.com / Re: Dreamstime Royalties
« on: February 16, 2022, 12:13 »
I had inquired about something similar years back and the answer was that there are various discounts offered in various situations that can lower the amount per credit or the number of credits the buyer is billed for. If I recall, they wouldn't detail the specifics for any particular sale, just the way things operated.

663
Thanks Jo Ann.  No I don't have any special characters.  And some images make it through OK, while others fail even after trying to upload again.  Strange.

See this thread

https://www.microstockgroup.com/fotolia-com/occasional-re-keyworded-images-on-upload

664
Adobe Stock / Re: occasional re-keyworded images on upload
« on: February 15, 2022, 17:10 »
That's a coincidence - see this post and the several following it - about just the same issue. It isn't happening to me, but if two contributors are seeing it, there must be something amiss

https://www.microstockgroup.com/fotolia-com/the-blue-bar-is-back!-adobe-stock-bonus-codes-are-available-in-the-portal/msg573017/#msg573017

665
I've uploaded a number of files to Adobe Stock in the last few weeks, all edited and keyworded in Photoshop 23.1.1. I've had no trouble with my keywords being read by the upload process. I just checked the last dozen or so approved images and all the keywords shown are correct - the ones I entered.

You'll need to see what else might be wrong, but it's not a general problem with keywords in the latest Photoshop. I should note I keyword in English and possibly there is a problem with accented characters or something else related to non-English words?

666
Shutterstock.com / Re: Shutterstock Q4/2021 full year financials
« on: February 15, 2022, 13:35 »
...So, real royalty earnings % is:

2013 0.59/2.35= 25.10%
2015 0.75/2.85= 26.31%
2017 0.88/3.24= 27.16%
2020 0.83/3.79= 21.89%
2021 0.76/4.30= 17.67%

17.67% (not 30 or 35% of level 4 o 5) is very close to Istock's actual 15% ... a real theft against contributors.

No argument that it's hard to get accurate numbers for contributor royalties.

From the Q1 2019 earnings call, Shutterstock's then-CFO (Steven Berns) said " Contributor royalty expense was approximately 26.3% of revenue, which has remained relatively constant as compared to prior quarters"

In the Q2 and Q3 2019 earnings calls, the interim CFO said that royalties continued to be "approximately 26% of revenue". Things go quiet after that :)

This quote from Jon Oringer in Q4 2019's earnings call rings so hollow in light of the June 2020 slashing of contributor royalties:

"We started the Company in 2003 as a scrappy start-up, but quickly established ourselves as a great business. We were profitable on day one and have been every year since. Since that time, we have become a clear leader in the space and achieved numerous accomplishments over the years. Most recently, we celebrated the remarkable milestone of paying $1 billion in earnings to our global network of contributors.

We're proud of the success our contributors have achieved leveraging Shutterstock's platform, and are thrilled to share this accomplishment with our global community, our fellow creatives, including artists, photographers, videographers, and musicians. I want to thank all of our contributors, who made this historic breakthrough possible. While this is a massive achievement, we have not forgotten our roots."

I couldn't help but visit Twitter this morning to note the irony of an article about Shutterstock's improved competitive position being illustrated by a stock photo from Getty's Unsplash!

https://twitter.com/joannsnover/status/1493648921435914244

You can't make this stuff up!

667
Alamy.com / Re: Alamy sale for 7 cents
« on: February 14, 2022, 15:15 »
I'm 0 sale since 2022 until now why? :'(

For me: "Summary for 01 December 2021 to 14 February 2022 ( 11 item(s) totalling $57.57 )"

That's better than your situation, but according to Alamy, I should be over $250 with that many sales and clearly, that's just not the case with all the recent low-ball sales.

I suspect Alamy as a business is struggling and that we're seeing lower value and more intermittent sales as a result. They've never been high volume (for me) but they were always better than in the last 8 months or so.

668
I've no idea who the author is - I don't follow SPAC much and think it's most likely a bad idea to try and bypass typical IPO reporting and checks - but I thought this was interesting

https://subspac.substack.com/p/gettys-spac-deal-is-two-decades-in

Very quick gloss over Getty's history, leaving out how many times it squeezed contributors (both of Getty Images and acquisitions like PumpAudio) or its sideline in sky-high demand notices for image uses it deemed to be unlicensed. Or licensing public domain images, or...

The dig at iStock - that it licensed low quality photos for $5-$10 - is missing the point. Lots of iStock images were at least as good as lots of Getty images - that's why iStock did so well. Getty did have amazing stuff that none of the microstocks had, but huge piles of Getty's "everyday" stock images weren't any better than anyone else's but still licensed for a premium. But I digress :)

Interesting that the SPAC blog says that Getty's total addressable market is quite a bit smaller than Shutterstock's investor microsite claims its TAM to be.

Getty: "The current addressable market for Getty is estimated to be $3.3 billion and grow to $4.8 billion by 2028"
Shutterstock: "Stock Imagery $4.2BN, Music $1.3BN, Video $0.7BN"

Talk of "margin expansion" shows up in the blog post and in Shutterstock's recent earnings call - all the agencies are on that page :(

For an overview of SPACs:

https://www.fool.com/investing/how-to-invest/stocks/spac/#:
https://www.investopedia.com/terms/s/spac.asp


669
Shutterstock.com / Re: Shutterstock Q4/2021 full year financials
« on: February 11, 2022, 11:48 »
...One comment to the numbers in your chart: You have the numbers Shutterstock reports as "cost of revenue" marked as royalties.
As I understand it, this number ("cost of revenue") contains the royalties paid out, but also other items. I have not found any information to separate those items....

I don't have any data on the other items in cost of revenue, unfortunately. Those who do aren't publishing any more :( Remember the Contributor earnings report?

https://www.shutterstock.com/blog/contributor-earnings-report

The last time (I can find) that Shutterstock crowed about contributor earnings was the blog post about paying out over $1 billion to contributors - in 2019

https://www.shutterstock.com/blog/1-billion-contributor-earnings

My guess is that we won't see charts like that in the future as investors and insiders don't want to hear about their large "cost" (i.e. us) any more.

The numbers from the billion dollar earnings blog track similarly (but slightly lower). If I get any better numbers from anywhere at any point, I'll update the tables.

Prediction from my broken crystal ball: contributor share of earnings will continue to decline at Shutterstock :)

670
Shutterstock.com / Shutterstock Q4/2021 full year financials
« on: February 11, 2022, 00:30 »
Shutterstock announced their end of year financials this morning and although there were some good numbers, for investors, the stock closed at $85.68, down $7.66. The market overall was only a little off, so the sentiment appeared to be that Shutterstock's growth wasn't what investors had hoped

https://investor.shutterstock.com/news-releases/news-release-details/shutterstock-reports-fourth-quarter-and-full-year-2021-financial

Their investor "microsite" has been updated with some slides and videos (I watched a couple but there's no new information and they are so stilted and awkward, I don't recommend them)

https://content.shutterstock.com/investor-report/index.html

You can read the transcript of the earnings call at Seeking Alpha - again, lots of buzzy nonsense for the most part. A taste (from Stan Pavlovsky):

Quote
"As discussed last quarter, e-commerce organic growth was low-single digits in the quarter, and the slowdown partially reflected the lapping of new e-commerce subscription products launched in 2020. Further, as we increasingly transition to a subscription led model, we have seen softness within our transaction customer segment, which uses our products on an ad-hoc project by project basis."

https://seekingalpha.com/article/4485857-shutterstock-inc-s-sstk-ceo-stan-pavlovsky-on-q4-2021-results-earnings-call-transcript

The enterprise segment appears to be showing signs of life; more new products in the e-commerce section that should lead to "organic growth"; the FLEX subscriptions appear to be doing well. Metaverse, AI and computer vision got a mention and Shutterstock plans "deeply embedding ourselves in our customers' workflow". They bought back $27 million in stock during 2021 and plan to buy $100 million per year!

"All submitted content is reviewed by AI technology and human experts to ensure the highest quality, integrity and licensability" That is apparently a "Global Marketplace Network Effect". As I mentioned, buzzwords galore.

Their earnings per share for 2021 were $3.48 and their guidance for 2022 is $3.65 to $3.80. That made me wonder if more squeezing of contributor revenues might be coming, but then I thought about something Stan Pavlovsky said:

 "...we believe that our new creative power tools powered by PicMonkey will drive an increase in high-margin recurring subscription revenue, adding further stability and visibility into our revenue base"

In the investor site there's a chart of various markets they think they can play in - increasing their TAM (total addressable market) gets mentioned a lot. Of their existing business - stock images, music and video - imagery is the biggest at $4.2 billion with 5.2% growth (not sure if that's the market growing or Shutterstock's share of it - or just some random number). But "Creative Software Tools" is nearly twice the size at $8.2 billion, with 8% growthl

I think Shutterstock wants to grow subscription products that don't have any royalty costs associated with them: "Shutterstock's global creative platform, Creative Flow, includes the scale and embedded relationships with leading social media platforms enables our customers to generate high quality creative work, allowing us to capitalize on this emerging opportunity." That's a cut and paste - I can't explain exactly what they might have meant!

This is right underneath a bullet point: "Shareholder Returns Driven by Revenue Growth, Margin Expansion, Capital Return and M&A". Remember that margin expansion means primarily cutting royalty expense for the existing stock business. More on that in my chart, posted below.

There was more happy talk about using AI and data to sell services to customers and the value of all the data Shutterstock gathers from metadata on the content and searches customers do. Even assuming they can get some good software tools out of the three AI companies they acquired in 2021, the fact that huge amounts of their metadata is spammy rubbish will really hamper any efforts in that area (IMO).They have never really addressed keyword spam/stuffing/errors although they know it's there.

I found it interesting their their subscriber revenue in Q4 2021 was slightly lower than Q3 2021 - historically Q4 has always been the big quarter (there's a chart on the investor microsite). They say there was growth of 14% but that's over Q4 2020 (and 2020 followed a typical pattern, although everything was lower -pandemic and all).

The chart below is similar to one I posted earlier in 2021, but covers entire fiscal years from 2013 to 2021. It only include things that affect contributors - how many downloads, how much royalty expense, how many contributors, etc.

Bottom line is not a surprise - Shutterstock's business is growing revenue & profits, but the contributor's share of that is lower - 35.9% of revenue in 2021 was paid out in royalties. That's lower than in any other year from 2013 on. At the end, I tacked on another way to look at this. Contributors have grown from 55,000 in 2013 to over 2 million in 2021 (according to Shutterstock's financial reports). I know that lots of those contributors don't do much but when you look at the royalty payout on a per contributor basis, it highlights just how much thinner the reduced royalty payouts are being spread.

Tighten your belts :)

The PDF and JPG have the same data; I didn't realize the forum couldn't display the PDF

Edited Feb 15 to add a link to this investor news which talked about Shutterstock's competitive position strengthening and illustrated the article with an Unsplash photo! You can't make this stuff up...

https://www.insidermonkey.com/blog/bernzott-capital-shutterstock-sstks-competitive-position-is-strengthening-1027404/

671
Hi , anyone received payment from adobe yet  ?

Not yet - I requested late on Jan 31. They say it's typically 7 business days, which would have been yesterday. But I know Adobe's good for the money :)

Edited to add: I just received my payment (PayPal) - Thursday afternoon PST

672
General Stock Discussion / Re: NFTs and License Terms
« on: February 08, 2022, 13:23 »
I learned a new term from this article about NFTs and rampant plagiarism and theft on OpenSea - lazy minting. It's easy to create listings because you don't actually put anything into the blockchain unless you sell.

The bulk of the article is about how difficult it is for people whose work has been ripped off, especially if it was a large volume of work, scraped by bots, when you have to file individual DMCA take-down notices. There was a suggestion that worked for some to use Google (OpenSea's host) for the takedown notices as they responded faster

https://www.theverge.com/22905295/counterfeit-nft-artist-ripoffs-opensea-deviantart

https://twitter.com/Hapiel/status/1474039458366373890?s=20



673
Alamy.com / Re: Alamy sale for 7 cents
« on: February 07, 2022, 18:21 »
... but the fact that whoever is acquiring these images for basically nothing obviously intends to resell them in some form, for significantly higher prices. ...

I haven't seen any indication that images licensed from Alamy are destined for resale and I don't see anything "obvious" about that being why we we received lowball sales & royalties.

When you consider Unsplash, Pexels, Freepix (and Adobe Stock's 1 million+ free section) cheap and free images are a substantial part of today's marketplace - good luck to anyone trying to turn cheap Alamy purchases into high-value sales :) If the existing agencies are busy discounting and dropping prices to compete, the only avenue to higher prices I can see is exclusive images (which isn't a thing any more at Alamy anyway).

On a separate topic, I received another sale today at Alamy; slightly higher gross at $28.98, but even with that, my average sale Jul 1 2021 to now is only $5.31 (gross). The volume of sales is about the same as the last few years but the value is still just over one tenth of my prior "typical" total.

I agree that if my sales looked similar to the last several years, I would still be with Alamy and would slough off the royalty cut just as I did the 60% to 50% and then 50% to 40%. But there has been a very clear shift for me and the sales speak louder than the corporate "blah blah" about stable sales value.

674
Alamy.com / Re: Alamy sale for 7 cents
« on: February 04, 2022, 21:41 »
I believe their terms say 45 days.   I just want to know if it will actually take some follow-up from me, or if just sending that email request to close the account will get the job done.

I put an alert in my calendar for February 21st - when my 45 day clock is (probably) up. There were two emails sent & I don't know when the clock started.

I have looked a few times since I started the clock to see if my portfolio is still visible (it is) and I had a sale show up at the end of January (for all of 93 cents!! That will net me 37 cents) but the download could have occurred a long time before the sale posted. In other words, I don't know if my work is still for sale during the 45 day clock, but I think it is.

Given the time it takes sales to clear, I don't know if there will be another month or two to wait after closure before I get paid. I've taken CSV files of everything for my own records.

I'll post here when the process is complete (or if it has any twists & turns I didn't expect)

675
...Yeah, I have exactly 2 accepted images for the last year. It's like a coincidence, but that should be enough, right? ;)

I think that should be all you need. Mat has posted his email here, so perhaps send him something directly?

https://www.microstockgroup.com/fotolia-com/mat-hayward-is-this-your-email/msg571865/

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