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Messages - Jo Ann Snover
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801
« on: June 08, 2021, 11:14 »
...I think Im going to try it but I wanted to see what folks thought.
If you have something very special that the agencies don't already have lots of, you might be able to negotiate a deal. Given the huge size of agencies' collections, I consider the likelihood of that situation very, very low.
803
« on: June 07, 2021, 19:02 »
It's helpful to have the filter. It makes it very clear to me that I'm not going to participate.
Lots of things I would nominate aren't in the list; 9/10 of what is in the nominate list I won't include.
There were four images with 0 downloads (that I noticed) that were in the thousand or so that were eligible. No clue why they were eligible and others not.
Then there were a handful uploaded earlier in 2021 that had one or two downloads that were on the list - I think they'll get more paid downloads but they haven't been up for that long, so I'm not interested in adding those. I think images less than 6 months old really aren't great candidates (from a contributor's point of view).
It only takes about 3 of the "custom" downloads at ~$1.75-$1.90 to make more than the $5 an image will make in the free section, so slow but regular sellers will do better in the paid section, IMO. Everyone's situation will be different, but excluding all the zero download images makes this a non-starter for me.
804
« on: June 07, 2021, 17:22 »
I haven't decided whether to participated but I did take a look to see what had a "nominate" button next to it.
If a file has zero downloads, even if it was uploaded in the last couple of months, it appears not to be eligible. Many that have one or two downloads do have a nominate option - but some which have just one or two downloads do not have a nominate button.
Are all zero download images excluded, even if they're recent?
For recent images with one or two downloads, why are the ones selected or not selected? Is it subject matter or some other internal stat that we can't see (like views, or presence/absence of keywords)?
805
« on: May 31, 2021, 17:42 »
How about Adobe provides a list of supported FTP clients, at least for Mac & Windows, although possibly there may be some Linux users out there?
Rather than have contributors guess, have a list of software and when changes are made the Adobe end, test against those to make sure they work.
Meantime I can upload via the web
806
« on: May 30, 2021, 20:35 »
I submitted a support ticket about this on May 7 and received a reply from Zak saying "please wait a day or two and try again." - they'd had a lot of similar sounding problems already reported.
I tried several more times and on May 14 updated the ticket saying I had essentially the same problems as before.
I included a screen capture of my Fetch shortcut showing how it was set up and noted that whether the "Kind:" drop down was set to File, Folder or Unknown I saw the same error. I also included the Fetch "transcript" so they'd know exactly how the session went. You might want to include that if you submit a ticket.
Zak replied that he'd escalate to his team to see what was going on.
Haven't heard anything since.
I could upload using the web site (I have haven't tried lately but I assume that works), but I held off so I could try again after a fix with the same files that failed beforehand.
I will update here when I get a resolution.
807
« on: May 20, 2021, 18:32 »
Every time there's an announcement like this, there's always skepticism from contributors. But the most important part that everyone seems to miss, is that they said they're confident it will result in more revenue... they didn't say who is going to be the recipient of this additional revenue. I have no doubt that this will result in more revenue. For iStock. They wouldn't have implemented it otherwise... they just never mentioned that it would result in more revenue for us lot. Keep that in mind when you're all posting "they promised us more revenue" a month, six months, a year down the line. They didn't.
That'd be a tidy observation if it reflected what the email actually said, but it doesn't. The do explicitly say the change will be "...driving more video revenue and royalties." The revenue is their part and the royalties the contributors'. I don't believe that what they are saying will turn out that way, but yet another agency is once again making promises to contributors they will fail to fulfill (IMO).
808
« on: May 20, 2021, 13:06 »
This morning's email included something from Adobe Stock encouraging me to enhance by creative workflow using Search. What caught my eye was the line:
"Try sort by "Featured" for high-quality content first"
I thought I should check out some searches where I know my images come up on the first few pages to see how they fare with a "Featured" sort.
Unsurprisingly, in four test searches (by Relevant, Featured, and Downloads), many fewer of my images showed up on pages 1-5 (i.e. in the first 500) in "Featured" than did in either Relevant or Downloads.
I tried to figure out what the criteria might be (such as recent but with high downloads) but I see no pattern. Given that customer downloads have to count for something (and that I haven't been with Adobe Stock all that long - end of 2016 I was allowed back) I'm not sure what the yardstick is for high quality.
I kept detailed notes, but perhaps Mat can explain what the goal of this search is? In practice it seems really arbitrary. I tried a search for a topic I have no content in to see what I thought of the "Relevant" versus "Featured" results and I honestly think the page of images shown is much less good - visually, in terms of usefulness as a stock image, color/composition/tone. It was better than "Most Recent" in that the content was actually on topic, but not much.
An unrelated thing I noticed while doing test searches was that if I used the "Exclude people" search filter, all my property-released house pictures disappeared from the results. There are no people in any of them so they should all have been visible. Is it possible that some recent changes have introduced a bug?
Does anyone else with property-released images see theirs disappear if they select "Exclude People" from a search? As I see lots of other images - house exteriors from the street where the house is the only subject (i.e. not a street scene) and where I have to assume there's a property release - perhaps it's only a subset.
809
« on: May 19, 2021, 12:02 »
Lots and lots of frothy talk and very little in the way of specifics on their web site.
Who are the people behind this? Didn't see anything.
The Facebook page was created in February 2020 but seems essentially empty - a placeholder with a handful photos.
Did see some very strange claims though:
"...we offer creators the ability to collaborate and share in the ownership of content. That way every collaborator gets paid automatically when the content sells. You own your piece of the pie."
"In VecPho we have 3 different proposal offers:
Sell the full portfolio. Sell a selection of resources depending on different styles or details. Sell with an advance payment, getting future royalties. These three ways are always depending on the goal of the Stock Sites. Some of them are more interested in one offer and reject the idea to make another one. That will be shared with the member of VecPho the possibilities with their portfolio opportunities."
Their English is terrible, so I assume they are not native speakers, but if this business was a serious proposition, you'd expect some more concrete contact details, someone to get the web site language in shape and some examples of "current happy clients".
To answer your question directly, I haven't been contacted by them but I wouldn't consider handing over content to them, let alone a passport number...
810
« on: May 14, 2021, 11:33 »
I wrote to Alamy support on April 12th about a sale from January 11th that hadn't cleared yet and from the boilerplate they sent in the acknowledgement email is this: Seen your image being used but the sale is not listed yet? Some customers report usages to us over a set period of time. If youve seen your images being used it can take up to 3 months to appear as a sale in your account. If you have a sale that remains unpaid beyond this timeframe please be aware that our credit control team will have a record of this and will be chasing the client for payment accordingly. They said they were "still chasing" and hadn't forgotten about it. Possibly it was a coincidence but it cleared a day or two later.
811
« on: May 11, 2021, 17:53 »
Sounds as if they're trying to compete with Shutterstock's FLEX subscriptions (all content types, including video) and/or Shutterstock Unlimited. https://www.shutterstock.com/business/flex-subscriptionshttps://www.shutterstock.com/blog/5-reasons-to-go-unlimited-with-shutterstock-apiAnd similarly to Canva when they introduced including stock image/illustrations content in paid subscriptions, they need to keep the content from walking or the customers won't be happy. The risk is that if this type of subscription takes off, once the income match expires, you won't have the choices you have today. Customers will be hooked on the new model and you will have one fewer outlet to sell through. When you look at the pros and cons, you have to ask yourself how much you trust Getty Images...
812
« on: May 11, 2021, 13:47 »
... Not much agencies can do about them....
That's just not the case. First, the agency can be more careful about verifying new accounts. Might cost the agency a bit more in staff and time, but doing a terrible (and cheap to the agency) job just leaves the contributor as the lone victim. The customer has the image (even without a license, but in practical terms that's usable unless the agency actually did any kind of follow up for use of unlicensed images). Second, the agency could easily choose to bear the loss - as Shutterstock did for years - as a cost of doing business. That's why agencies get the majority share of the buyer's money. Given all the other moves Shutterstock has made, it's clear their main goal is keeping profits up and making investors happy; spending money on doing a good job with security and credit card transactions doesn't fit that goal.
813
« on: May 07, 2021, 11:41 »
Edited to add: I have contacted support. I'll post if I get a response. Support responded that they've had a number of similar reports and to wait a few days and try again. In case it helps figure out what's wrong when trying to connect via Fetch, here's a transcript of that session:
Fetch 5.8.2 (5K1354) Intel (Web Store) running on macOS 10.15.7 (19H15) English Launched at 2021-05-07T16:37:32Z, 5/7/21, 9:37 AM (local) Partial serial FETCH55001-67R6-P3MC T Connecting to [email protected] port 22 (2021-05-07T16:39:30Z) SSH2_FXP_INIT 3 SSH2_FXP_REALPATH 1, . / SSH2_FXP_STAT 2, / SSH2_FX_NO_SUCH_FILE 2 SFTP connection to sftp.contributor.adobestock.com could not be opened because a requested file or folder was not found on the SFTP server. (If you entered a file name, folder name, or URL, you may want to check its spelling and capitalization. Server responded: 4221_1620405572513)
814
« on: May 06, 2021, 20:00 »
I think I followed all the directions, but my FTP app (Fetch) isn't able to connect. The error message is:
SFTP connection to "sftp.contributor.adobestock.com" could not be opened because a requested file or folder was not found on the SFTP server
If you entered a file name, folder name, or URL, you may want to check its spelling and capitalization. Server responded: 4221_1620348766180
I'm not entering any URL or folder name though, so I don't know how I can correct this.
815
« on: May 04, 2021, 11:10 »
Read this recent thread where there was discussion about this issue. It covers all the "emerging market" sites for Adobe Stock - Malaysia, Egypt, Turkey, Saudi Arabia as well as Indonesia https://www.microstockgroup.com/fotolia-com/is-there-a-proble-with-adobe-stock-website/As you can see from my comments, I don't think Adobe's explanation for this behavior matches what's happening, but they seem to think it's not a bug...
816
« on: April 30, 2021, 11:02 »
My personal views on NFTs are that it's more a tulip bulb bubble crossed with the Dot Com boom/bust. Buzzy, excited talk generates more of the same - NFTs are enjoying their spotlight - including a link posted elsewhere today about a would-be rights managed stock licensing site: https://www.uniquestock.io/?fbclid=IwAR0dGQjy1XPUXEfKoK_8d5LUqbKwLUCNZHbb4xTA6d0-I7SaDxkMiaFWZZkI think the key sentence on that front page is "We are also looking for buyers of rights managed images" If you don't have buyers, you don't have a business. I don't think the reasons for the decline of rights managed licenses will go away with a new mechanism for licensing work. NFTs can't fix the problem that Royalty Free licensing is much less hassle to purchase and frequently cheaper. They also can't eliminate all the tracking of uses beyond the license time or terms that goes with Rights Managed.
817
« on: April 29, 2021, 23:24 »
Just for grins I thought I'd search for the capital cities of each of the emerging market sites to see how much local content was left out. I just can't make any sense of the notion that these cuts in the collection have to do with culturally appropriate curated content. Search term | USA site | New sites | Cairo | 55,106 | 374 | Ankara | 30,889 | 73 | Jakarta | 30,595 | 84 | Kuala Lumpur | 67,800 | 189 | Riyadh | 12,293 | 77 |
818
« on: April 28, 2021, 18:44 »
As Adobe Stock expands into new countries such as Egypt, we are building collections, starting with a selection of high quality images from our top sellers. We are adding regularly new content as we expand our efforts in developing the service offered into these countries.
Thank you for the explanation, Mat. I still don't really understand what is happening in these "expansion" markets though. I looked at some regions and a couple of different portfolios and what I noticed still doesn't make sense to me. 1) it appears that all the "new" markets get the same content. I looked at Malaysia (my), Egypt (eg), Turkey (tr), Indonesia (id) and Saudi Arabia (sa) and all of them saw the same subset of artists work for the portfolios I checked. So it isn't about fitting content to specific needs in a given country. 2) I thought it might be bestsellers over the last year or two, so for my own portfolio I looked at top sellers over the last 13 months (I'd have done 2 years but I can't given the constraint of 13 months max), but that doesn't explain the subset I'm seeing either. 3) Given that it's more work to present a subset of the site to a market than just show them what every other country sees, and given the content isn't tailored to the country, why is the collection being reduced? Imagining myself as a prospective buyer, I think I'd be discouraged by having fewer choices, and as a contributor, I'd prefer my work be offered to customers worldwide. 4) In the "new" markets, keywords are not shown, but in US, German, French, etc. versions of the site they are. The new markets are showing English for the interface, so it's not a translation issue 5) The Free section is there in the "new" markets and is more heavily represented (in terms of proportion of the total available in established markets) - 42,814 versus 78,356. Over half. That feels to me as if the free section is being treated as more "high quality" than paid content from the rest of us. That may not have been the intention, but the end result seems very skewed.
819
« on: April 27, 2021, 22:31 »
Not sure whether this is any help, but I am from Germany and can also only see one image in your port...
I thought that was the case for me too (in the US), but it's the URL that's causing that (...adobe.com /eg/ contributor...) If I look at the portfolio with a US (versus Egyptian) view, I see 11 pages - about 1,100 - of content https://stock.adobe.com/contributor/205121154/arapixI added in the two letter code for France and Germany and they both see all the images I see in the US version. Perhaps if you ask Adobe support to give you more detail about what causes content to be excluded - is it keywords (i.e. something you could change)? One other comment is that I decided to do a search (in English) for girl hijab on both the US site and the Egyptian site. I was very surprised to see that while the US site returned 92,862 results, the Egyptian site returned only 400! I double checked to be sure no filters were set to reduce the results. For a totally innocuous search - garden flower bed - 439,881 results US versus 1,661 for the Egyptian version. My own portfolio is only 2 pages (about 110 images) on the Egyptian site versus 22 (2,101) for the US version. I cannot see any reason why the "OK in Egypt" images are different from the rest of my portfolio. Perhaps Mat Hayward can explain why this would be?
820
« on: April 25, 2021, 21:32 »
The site has closed - there's another post about that somewhere here. I can give you the address I used when writing to them Feb 1 2021 to ask them to close my account, but they never replied - [email protected]
821
« on: April 21, 2021, 16:48 »
Yes, I saw that after I posted here. It is nice that it's "voluntary" but it would be good to tell other contributors exactly what the deal was. Transparency & all that  Any sort of communication with contributors to try and explain what they're doing and why. It's also an unwelcome reminder that Pond5 doesn't really think about any kind of still images - even though they're happy to give them away - when they refer to the items in the program as "free clips"
822
« on: April 21, 2021, 12:05 »
I received the email this morning too, but I have no idea how they selected these items. I was just looking through some of the free photos to see what sort of work (all looks good - i.e. it's not rejects from the regular collection).
You'd think that the agency would notify contributors about a change like this, but unless I somehow missed an email, this was the first I heard about it.
Free content, money for the platforms/distributors and if there's anything left, throw a crumb or two to the people who made all the stuff!
The only good news for me is that Pond 5 is so terrible at selling photos it won't make any difference. It might look very different for music or video contributors though
823
« on: April 15, 2021, 22:32 »
I'll just pass by the "it's a new set of customers" contention as I don't have any data beyond the number of times I have heard that and the number of times it's been the way things worked out (lots & zero)
But please take a quick look at what a terrible lottery system the scheme Mat described sets up for contributors. For Adobe, it's all great - they get their 67% of the total subscription money regardless of when or how many downloads are made. They have certainty and predictability.
Contributors on the other hand have a system where what you make for a given number of downloads is a total crapshoot depending on what day the downloads are made. This is truly despicable.
These numbers are all completely hypothetical for a week of downloads and two imaginary contributors, M and H (miserable and happy?). Both contributors make the same number of downloads for the week but M has $24 and H has $72
As a contributor, you may well see wild swings in income for the same level of salability or quality or whatever you want to call it.
824
« on: April 15, 2021, 18:23 »
For now there is a written mention that video assets are not included in this edition. ...
Right now, "premium" collections, video, templates, etc. are not included. But look to Shutterstock's example and take a wild guess that it's only a matter of time before more things are included. Shutterstock used not to offer video subscriptions, but then they did. They they were expensive, until they were producing small (under $1) royalties when dowloaded through the API from various partners. Now, with the "Flex" subscription, Shutterstock is including everything - video, audio & effects as well https://www.prnewswire.com/news-releases/shutterstock-launches-flex-subscriptions-a-customizable-royalty-free-plan-for-small-and-medium-sized-businesses-301268299.htmlhttps://www.shutterstock.com/business/flex-subscriptionsI know Adobe isn't Shutterstock, but I can only imagine that the new "unlimited" Pro Edition is in response to Shutterstock Unlimited from a few months back. IMO, it's only a matter of time
825
« on: April 15, 2021, 11:23 »
What I really don't understand is why so many of you appear to think any company or corporate entity is your friend.
I'm under no illusions that any business is my friend. I am, however, a supplier to a number of stock agencies and I have certain expectations about how a supplier should be treated. Sometimes the expectations are based on a prior business arrangement - this usually comes up when the terms of a previous deal are changed, typically not in the contributor's (supplier's) favor. Sometimes it's because the line between a business transaction and exploitation has been crossed. Typically that's subjective, but given the massive power imbalance between the agencies and contributors, it's par for the course that the powerful exploit the less powerful. I understand how these things work, but as a fan of regulated capitalism vs. "greed is good", a bit of protest to see if changes can be made isn't out of line. I can always leave Adobe Stock later if it turns out that the deal is as bad as it looks and no changes can be had. I checked my RPD for April so far at Adobe Stock and it's 84 cents. Not great, not terrible. Even if I put aside for a minute the extended license issue, if the RPD drops a lot and volume stays about the same, it'll tell me where this is heading.
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