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Topics - janb

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Symbiostock - Technical Support / Twitter error code:195

« on: September 05, 2013, 05:20 »

I would like to use the Twitter possibility from the Batch Editor. I select the individual "Tweet Selected Images (1)" and this does work but only if I select the option "Link Only" in the Twitter config.
If I use "Large Preview" and "Minipic Preview" I get the following error:

Error(s)encountered:
code: 195
message: Missing or invalid url parameter

I did search google for this error code, but...
Any ideas?

Image Sleuth / Used my image by pencil tracing

« on: August 11, 2013, 08:26 »

I found an image I sell used as a logo by a French winery. That should be nice news but it isn't. The image has been traced by pencil and used as main part of the logo. It is also to be found on their bottles.

I had contact with her and she wrote me she found the image on Google and weren't able to contact the owner

She sent me the drawing, after I showed her a link to my image, and told me it was her creativity. The logo is not my photo, she says.
I can overlay the two images and it is a perfect copy but only she hand traced it with pencil and paper.

It is so obvious it is my image but I don't know what to do.
I don't feel I like the idea of letting the hounds of the stock company loose to tear this winery apart, what's in it for me. I get my $1.50 and they walk away with loads of money.
I would like to settle it with them, even though it will be hard.

Any advice?

Symbiostock - Technical Support / Paypal and image not delivered

« on: August 09, 2013, 06:08 »

I am having real trouble to get Paypal working. I am near the point of giving up this project.

I have wiped out my site and started all over again, so now only use the defaults, default plugins, default master theme, etc.
Wordpress 3.6 and SS 2.5.6

I made a Paypal Sandbox and started testing. Payments all go through, this works!
After the "thanks for payment" message from Paypal it doesn't return to my site, so I press the Paypal link to return to my " Customer Licence and File Management Area ".

Here I see the message:
Thank you for your purchase!
Items still in your cart, and not in your download area?
Wait a few seconds and refresh the page. Sometimes paypal takes a few minutes to notify us. If you still have problems, please contact us.

I get no email or no email is sent.
Mail does work on my site and I use the correct mail address.

So in short:
Sandbox payments work. Image is paid for but customer gets no image.
Help

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