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Topics - videomaker

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Pond5 / Unable to connect to Pond5
« on: May 10, 2019, 13:31 »
Others unable to connect to Pond5 today
Only got a blank page. Cleared cache. Tried different browser and Mac and Pc. Nothing helps

Just want to notice artist who have uploaded videoclips to Pond5 that selected thumbnails has been reset to default which can be very bad for clips with lot of movement
At least clips uploaded from spring 2017 has changed to default thumbnail. Just a thought that this can be the reason for slow sales on new clips. Most of my sales have been old clips recently. Not sure how long this has been the case with wrong thumbnails!
I have many clips where default thumbnails not showing the value of the clip to a customer, which could lead to a lost sale I think!
I have sendt a notice to support at Pond5, but haven't got any answer back yet. Hopefully if other artist experience this problem and send a note to support, they will look into this faster, as I am afraid we could loose many sales with the current status!

VideoBlocks / Unable to log in to VB contributor account
« on: September 09, 2016, 07:32 »
Any other have this problem? Cant get into my contributor account since yesterday!
Get the message "An unexpected error occurred. Please try again." Have contacted support but no replay from them yet :(

Wonder how this will affect the future for Pond5!

Some strange things going on there, with change of upload rules for artists, massive rejections and clips review takes more than 2 months!
P5 used to be the most artist friendly in the industry, hope this will stay like this in the future too, but Im not sure!

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