At first I would like to tell you that I am an Egyptian and my English is not a prefect
And i'm sorry for that

My Shutterstock account has been disabled without any notice
Three years later I build a Vector Portfolio and after collecting for the first time $ 800 USD and after trying to withdraw the money for the first time, they sent me a message saying it was being processed

OK, that is nice but ...
I can not access my account and when I try to recover my password ...
I was surprised by a warning saying this account has been disabled

I do not know who I should ask him for help and who is responsible for this
After many attempts to send e-mail to [email protected]  for support and ...
Never respond

After a month of confusion, I received the first message from them, which is very frustrating
This is really unfair. Where are contributor rights ?

This is the message I received from [email protected]
"Hello,
 
As you can understand, we take account fraud very seriously at Shutterstock.

After careful review of activity within your account, we have determined that your account is linked to the fraudulent customer and therefore we will not be reactivating your account.

Paragraph 4 of the Submitter Terms & Conditions gives Shutterstock the right to terminate any existing account " . . . for fraud, intellectual property infringement, violation of a third party's rights including those of privacy or publicity, artificially inflating downloads, submission of material that is obscene in nature, violent or that might be construed as defamatory, failure to comply with Shutterstock's guidelines as may be amended from time to time, or for any breach of the terms of this or any other agreement that you have with Shutterstock.�

As a result of the foregoing, Shutterstock has terminated your account.

If you have earned commissions at the time of this closure, you are not entitled to these earnings per the Shutterstock Terms & Conditions you agreed upon when you became a Shutterstock contributor.

Paragraph 9(d) of the Submitter Terms & Conditions states that "If your account is terminated for a breach of the material terms of the TOS, in addition to its other rights at law or in equity, Shutterstock shall have the right to retain any royalties and/or other compensation otherwise payable to you hereunder as liquidated damages."

Your account will not be reinstated and you do not have permission to create a new account. If you try to open another account, our system will automatically reject you.

Consider this matter closed.

Regards,

Shutterstock Contributor Operations"

What ? Really ? Fraudulent Customer ? Who ? Why ?
Many E-mails from me and never respond from shutterstock again

I really do not know what they're talking about? And how it shape this ?
I do not understand, is I a fraudulent or someone else? Why punishment for me?
Why can not I defend myself and why can not I get my money?
And why did this happen when I just thought about withdrawing money?

I want your testimony, who the real fraudulent ?

I'm sorry Shutterstock I was not hope the end to be that way

Even if they are right, where are the evidence ?

In conclusion, I would like to thank you and sorry for my English again

And I want the advice from you.

Thank you