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Messages - Jojo - Super Image Market

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1
Hi all,

Long time no see. Hope you well.
We decide to give a little change on SIM about the price setting. At this time we have 6 different price systems for you to choose, we are planning to change it to customized, which means you could totally set your own price, from $0 to $99999.99, you could set same price on all size or you could set price on different size. Its all depend on you.

For the images have already online, we will keep the price you chose for, but yes, you could change it at anytime you want.

We will inform everyone contributor by email when the change is completed.

What do you think about this change? Is there any other changes you hope us to make? Please let me know. Or mail to service@superimagemarket.com

Nice day or nighty night!

Best,
Jojo

2
Super Image Market / Contributor tutorial videos of SIM
« on: April 15, 2015, 04:19 »
Hello everyone,

Hope you all well.

We found that some of the photographers have some problems in uploading images or editing images, here are the tutorial videos and we believe those videos will give you a lot of help.

1.1   How to register as a contributor on SIM?


1.2   How to upload images on SIM or upload images via ftp?


We will keep updating the tutorial videos, if you have any questions please feel free to contact us, you voice is always valuable for us. Thank you.

Have a nice day.
Jojo

3
Super Image Market / Re: Hi, let's meet in Warsaw
« on: March 31, 2015, 22:14 »
Is anyone else in Warsaw who wants to have a coffee and talk?
I'm looking forward to meet you. :)

4
Super Image Market / Re: Hi, let's meet in Warsaw
« on: March 30, 2015, 22:28 »
Hey, I'm a freelancer!  :P
The dinner seems great to me and time is absolutely fine :) If you'll be looking for good place to meet somewhere "in the city", I could help, really good food and beer (non alcohol if children are reading this!) is waiting ;)

Hope my PM finds you, and finds you well.  :)

5
Super Image Market / Re: Hi, let's meet in Warsaw
« on: March 30, 2015, 05:54 »
Finally Warsaw! See U soon then! :)

I knew you are in Warsaw ;D
Do you have spare time? Since the congress is holding during the day, I think we could only meet after 18:00, we could have a dinner if time is avaliable for you.

6
Super Image Market / Hi, let's meet in Warsaw
« on: March 30, 2015, 05:22 »
Hi everyone,

We will participate the Cepic Congress at the Sofitel Warsaw Victoria Hotel in Warsaw from 3rd to 6th June 2015. It is the largest event in commercial still and moving images in the world with 500 delegates and 280 agencies from 34 countries.

If you are live in Warsaw, or you have plan to go to Warsaw during these days, I think we may meet and have a talk, Im sure it will help you to know us further.

If you are interested in meeting us, please feel free to contact us.
Lets meet in Warsaw.

7
Aggressive marketing doesn't come cheap. Do you have the financial back up to do it?

Yes, it's not cheap, but at least now we have enough money to maintain our business, market promotion and participate industry congresses and other marketing activities. Thank you for your focus on SIM.

8

About the "Please fill the image information in English", sorry for this matter, this is a browser compatibility problem, I'll back to you when it's settled. We suggest to use Chrome brower, more stable.

About the incomplete information, all the fields with "*" are the required information which have to be filled before submit. And please choose the images before you submit, usually, I suggest you click all and click the submit.

Please notice that on the right side of the images, there is a fold/unfold button, by click it you could see part of your images or all your images.

I did click 'all', then 'submit' - still getting errors -- the * fields are all filled in -- using default for releases of 'not required'

I can change the price - but the result is bright blue on blue - basically unreadable.

then when I submit 'all' I now get

statusText【Internal Server Error】 errormsg【String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary data would be truncated. String or binary

..... + much more of the same

no indication where it's happening

Sorry about  this matter. My colleague Fredrick will contact you about the technical issue, I'm sure he will help you on those matters.
Again, you are a valued photographer to SIM, thank you for your patient and please feel free to contact us if we could give any assistance。

9
Again with the self promotion. Marketing needs to come from the agencies, and it needs to be aggressive. You cant rely on the contributors to do the marketing. Hatman is absolutely correct, 80% of a few sales is not going to entice contributors. Not enough content is not going to attract buyers. No marketing and no one will know about its existence. Aggressive marketing and 50% has a lot more potential overall.

Thank you for your kindly advise, we will keep in mind about the aggressive marketing. But just like you said, not enough content is not going to attract buyers, that's why we come here to invite the excellent photographers as you. We would appreciate if you could join us.
About the 50%, we prefer give 80% to contributors, and of course, we will also do aggressive marketing, we need your supports and trust.

Thank you again for your advise.

10
Hatman, if the newcomer can afford 80% and marketing at the same time, why do you care? I hope you're just joking with lowering %... First people here say 50% is the minimum and they are jumping into platforms offering 70-80% (easiest example is 500px which makes sales and pays 70% and that is from big amount! And it works) and now you say you don't want to earn that much because you don't trust the agency... I don't get it  :P
One more time, if SIM can afford that, if they are prepared (I believe they are, they made calculations and searched the market before plans realisation), just be happy and support them. We are coming to new market area...
You're right it's to early to say anything here in that case, maybe after 2-4 years will be able to be 100% sure if it works or not. And after that period SIM will see if they can stay with 20%.
One more thing we need to ascertain - if SIM is just a platform where we do our own marketing (like Focal Pool etc) or it is another agency doing whole marketing for us... Sorry if I missed that info somewhere :)

Thank you for your trust Ariene, we are doing what we want and we could to make the maket more sustainable and healthy.

We promot contributors manage images by themselvies (like you could sell products on ebay now ), on SIM, you could see who purchases your image and the enduser of your images, that a knid of electronic commerce in the indrstry. But of course, we will aslo do what we could to help all contributors doing marketing and business here.

Thank you again Ariene. :)

11
I'm pleased to see Super Image Market trying to establish a new photo agency based in Hong Kong to service HK and the Chinese market, which is of course a potentially huge market.  And, of course, it's a pleasure to see a representative of SIM come here and take constructive advice from long established stock photographers.

However, I think it's obvious that the web site, terms & conditions, upload process etc all need further work.  And I'd like to hear more about how the agency is going to do the translation into Mandarin and Cantonese (although I believe the characters are the same, just different pronunciation) and what their plans are for marketing and sales.

Too early for me to participate, but I'm happy to upload some trial images if that helps refine the upload and ingestion process.

I should say that I don't like the headline "you get 80% of sales" - it smacks of unreality and looks suspicious.  If SIM has got money to invest to establish and grow the business, I'd rather see a lower rate of commission (perhaps in the 50% to 60% area) and heavier investment in marketing and sales.

Hi, thank you for your focus on SIM and your compliment, I'm really appreciate it.
At this period, our target market is Enlish speaking countries, we may translation into Mandarin, but not at this stage.

We would appreciate if you could register and upload some images, and most important, give us some advise and suggestions, that would give us a great of help.

About the 80%, that's what we really want, we are serious.

Thank you again.

12

First, all the information has to be filled before you sumbit, so please make sure you have filled all the required information in English. And then, you have to choose the images you want to submit, uauslly, you could choose all and click the submit button on image editing page. Save for later is help you to save the information you have filled in images, you could view your images on edit image and you could see all the information you have filled before are all kept. If you want to submit them, you need to go to image editing page to click the submit button....


what is the 'required information' for each image?   i looked your faq pages and didnt find anything there

here's more detail on what i've tried:

-----------

uploaded 3 batches -- 20 + 20 + 10
no error messages

my account/organize
   1 accepted image shown; nothing else

rejection
   5 images similar to first are rejected for 'technical reasons'; what happened to the other images loaded & submitted at same time?

waiting qs
   0

edit images
   14 images - 7 each from the last 2 uploads - what happened to other images?

click edit all, then select all (why do i need 2 selects?)
submit & get error message
"Select the picture information is incomplete"
 
1. what does this mean??
2. there is no indication of what is 'incomplete' - what fields are required? which are optional?

i edited 1 image & entered all info, got same error message


------------------
all images are listed as horizonatal, even the vertical ones

this extra text is being inserted in front of my keywords : "Please fill the image information in English"

About the "Please fill the image information in English", sorry for this matter, this is a browser compatibility problem, I'll back to you when it's settled. We suggest to use Chrome brower, more stable.

About the incomplete information, all the fields with "*" are the required information which have to be filled before submit. And please choose the images before you submit, usually, I suggest you click all and click the submit.

Please notice that on the right side of the images, there is a fold/unfold button, by click it you could see part of your images or all your images.

I hope the explaination could be help. Thank you for your register, please let me know if you have any problems.

13
Jojo, thanks for pricing explanations, now it's all clear to me! :)

Seeing good response from you I'm more and more trusting it will be promising platform, after you fix some details as above ;)

Btw, your image thumbnails are much darker/ oversaturated than orig. file. Did anybody notice that?

Thank you for your words. We sincerely appreciate it!
Thank tou for your advise. We do some image processing in order to enhance the visual effect for the thumbnails. We will check that for better result.
Thank you again for your trust and supports.

14
I find so much unnecessary complexities in this site just on first look:

Cash out from every six months to every month according your rating
You have to pay for storage
Three kinds of prices
Provided amercement as if from a government agency "actual infringement of copyright, you will be fined $ 10,000 USD"...

Sorry about the inconvenient on this matter.
We restricted the cashout time in order to save the ransfer fees for both contributors and SIM, and on the hand, to reduce the risk of copyright trading.
About the storage fee, we charge it when you uplaod more than 1,000 images. And for the contributors who register before January 1, 2016. We will not charge the storage fee forever no matter how many images you uoload, that is to say, you can enjoy the free storage if you register before January 1, 2016.
Maybe you could register now. :)
About we are trying to adjustment and optimization the clause you mentioned.
Many thanks for your focus on SIM.

15
Jojo, please understand: not a single person on MSG is supportive of image pirates. We do not rejoice at the idea that somebody might steal our images (or anybody's images) and offer them for sale on your website. If somebody happened to do that, we would definitely like to see him or her stopped, even punished.

But your solution, as described in your contract language, is absurd.

How many image pirates (or anybody else, for that matter) are likely to accumulate $10,000 in royalties at your company without pulling that money out? Not many, I suspect.

And if image pirates are going to steal somebody else's images, how likely is it that they will comply with your demand that they pay you $10,000 as a penalty? Not very likely, I'm sure

That language in your contract is laughable.

Thank you for your advise.
Well, yes, we do realize that this clause needs some adjustment and optimization and that's what we are doing now. Before we work out, we need sometime to discuss and research, please be patient, we would like to try our best to do right things. Thanks.

16
just be compatible with stocksubmitter and i wil go selll photo there ;)

Thank you for your focus on SIM, we do talking about this with stocksubmitter and I'm sure we will compatible with it very soon.  :)

17
"2.4 Under this contract you must:
  2.4.1 Be the Copyright owner of the Images or have authority from the Copyright owner to enter into the Contract. You must have a written agreement with each copyright holder of the Images if you are not the Copyright owner of the Images. Once we ensure your images have actual infringement of copyright, you will be fined $ 10,000 USD and deducted 50 points. When your account balance is greater than or equal to $ 10,000 USD, we will deduct the fine from your balance directly; if your account balance is less than $ 10,000 USD, you need to submit $ 10,000 USD within 3 days, otherwise, we will freeze your account, including your account balance."

Jojo, can you comment on this please.

Many thanks for your focus on SIM.
Firstly, we make this policy in order to purify the image market on SIM. SIM is an open, free and fair market for all contributors, we do this with the hope that to restrict the piracy photographers who may exist. We do this with the hope that to protect most of the copyright photographers. But yes, we saw many opinions and suggestions on this policy, we are planning to discuss and research on this matter, in order to make it more suitable and executable.
Please contact me if you have any advises on this, we will take them in mind when we make a new clause.
Thank you again for your focus.

18
I made 2 test uploads of a small number of files -- after uploading the 1st batch, I went to edit and the images were shown, I selected all and tried to submit without adding any of the extra data like # of people & gender, but it says:

"Select the picture information is incomplete" ????  and then says 'saved for later'

somehow only one image was accepted, all the rest disappeared

it also messes up the keywords by inserting text, so it reads:

Please fill the image information in English.burma,cottages,dawn,floating,glow,Golden,hotel,Hupin,Inle,Lake,Myanmar,reflection,room,Sunrise,water,

I uploaded another small batch, and this time no images were accepted - they just sit waiting to be edited


Hi cascoly, sorry for the inconvenient on this matter.
First, all the information has to be filled before you sumbit, so please make sure you have filled all the required information in English. And then, you have to choose the images you want to submit, uauslly, you could choose all and click the submit button on image editing page. Save for later is help you to save the information you have filled in images, you could view your images on edit image and you could see all the information you have filled before are all kept. If you want to submit them, you need to go to image editing page to click the submit button.

For more image uploading and editinformation, you could visit our blog: http://blog.superimagemarket.com

Please let me know if you have any questions or problems if I could give any assistance.

Thank you for your foucs on SIM and thank you for your register.

19
About the price, the contributor is the only person to set the price, maybe you find some normal images with a higher price, while some excellent images with a lower price, but all these are decided by contributors, we believe they will choose the right price with the development of the market.

Jojo, you give some options to choose column of pricing. It's not the same as choose price for every size handly. And for example, if I choose B2, C1 or C2 option/ column there's Extended license cheaper than the oryginal full res size. Is it correct? Why is that?  ???  C2 example, standard RF use is for original (full) size for 500$ and Ex.Lic. for 300$? I must miss something here.

About technical issue I'll be in email touch with Fredrick as got PM from him.

Hi Ariene, if the image buyers purchase a full size image for standard license and the Ex. Lic  (C2 example), they have to pay 800$, which is 500$ plus 300$. While if they just purchase the full size image for standard license, they only need to pay 500$. I hope the explanation could help you. Thanks.

20
Nice day everyone, below is the link of our blog, there are some tutorial for contributors, if you have problems on image uploading or edit you could visit this site for help, if you couldn't find any useful answer for your questions, please feel free to contact me at jojo.wang@superimagemarket.com if I can provide further clarification or assistance.
Thanks.

Here is the blog link: http://blog.superimagemarket.com

21

From the FAQ:
"You are recommended to contact the Contributor directly for such infringement; you can get the personal contact information on the home page of the contributor, including the name, address, telephone number, and email address."

Wow, that's a dead end for me, and probably for most other contributors. No way.

Thank you for your focus on SIM. We viewed your image on Shutterstock and dreamstime, they are really good.
As the contributor, you could choose to open your information or keep them serect. So don't worry about that, you have the choice. But maybe some contributors want to open these information, canse it may help them to get some potential opportunities.

22

The English is fine and totally understandable


I don't think so. From the FAQ:

"What can I do if I purchased the pirated image(s)?

SIM do a lot of job on copyright protecting, but no method is 100% secure. Therefore, while we strive to protect your rights, we cannot guarantee all the images copyright are absolute security.
If you believe that any Images you purchased from SIM website infringes upon any copyright, you may complain the Images Contributor by click Complain on Orders & Downloads sections. SIM will terminate the Contributors account who infringes the copyrights of any third party.
You are recommended to contact the Contributor directly for such infringement; you can get the personal contact information on the home page of the contributor, including the name, address, telephone number, and email address. If you need any detailed information during the judicial proceedings or arbitrations, we can assist you in court proceedings by providing the copy of the Contributors passport or the copy of the agencys Certificate of Incorporation so long as we received the requirement notice from the court."

So in addition to the broken English, there is the issue of them providing full contact information for the contributor to a buyer, which I'd have a problem with.

There is a separate issue with the site not noted in any of the earlier threads - RF images with people without a model release. See these examples:

http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001gx003247
http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001gx006339
http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001gx007437

Without a model release these should be sold with an editorial license (they have a RL license supposedly for that purpose) and I can't see why they say "Not required" for model release. Same for property releases:

http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001cw001760

The spam keywords on this image (tourism? traffic? panorama? construction?) are pretty bad

http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001iz000093

And pricing is all over the map, for no obvious reasons. High:

http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001iz000093
http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001cw001729

Low:

http://www.superimagemarket.com/ImageDetail.aspx?ImgNum=001iz000093

And above all, I still don't see anything written about a plan for bringing in buyers - why will they come here versus go to Shutterstock?


Thank you for your focus on SIM, you are always here, so glad to hear from you.

About the model release and the property release, we already have found this problem, and we have modified our quality control process, but for the images which already online, it takes us some time to correct them.

About the keywords and the price, the contributor is the only one who edit and set them. We do promot contritors to manage and organise images by themselves, including the title, caption, keywords, relaese and other information, what we are doing is build a platform in where contributors could do theit own business, as the shopkeeper on SIM, they have the rights to manage their contents.

Shutterstock  is a long established company, they do very well and we could learn muych from them. But we believe that as the development of the market, image buyers should have more choice, and the photographers also need more opportunities.

Thanks

23
Thanks Jojo for the steps but "edition" is not working, I can't see any of my images to choose them. I can see clear white space between menu above and instructions down the page.

And yes, I admit that the pricing on the site is crazy and complicated/entangled...

I see, if you want to modify the price of online images, please follow these steps: upload images>organise images>image online>click the edit which on lower right of the image>then you could modity the price in image edit page
I hope it's works this time.

About the price, the contributor is the only person to set the price, maybe you find some normal images with a higher price, while some excellent images with a lower price, but all these are decided by contributors, we believe they will choose the right price with the development of the market.

Thanks.

24
Jojo, can you tell please where and how can I change the pricing for already uploaded images? I feel like there's no that option at all after it was chosen once... :(

For further detailed help, please feel free to mail me at jojo.wang@superimagemarket.com :)

25
It is only for photos? There is no place for illustrators and vector illustrators?

Sorry to say, yes, we only accept photos at this time, the illustrations are accepted but sold as photos, we are plan to receive more kinds of content in the future. Thank you for your focus on SIM.

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