Fairly sure the answer is "no" but....

I activated my LR/PS free code about 3 weeks ago before realising i'd also qualified for the full CC package.

Is there any way to transfer this 3 week old code to another adobe CC account (a relatives)?

I'm pretty sure that once redeemed, you cannot transfer a CC code. Contact customer service through Adobe.com however as they will have a more definitive answer for you.

Yes, there are still codes available.

-Mat

Hi All,

Thank you very much for your patience. Vector uploads are back up and running. We look forward to seeing your new content.

-Mat

Quote from: MatHayward on September 10, 2018, 10:39

Quote from: ccbcc on September 09, 2018, 04:57

I'm at �494 as of august 24th. Surely that's more than $500?

At first Adobe Stock support told me I didn't meet the criteria, that I was at $494. I replied that it was �494. Then they told me to wait for the next batch of codes.

Now I'm not convinced that the automated system takes into account the difference between � and $.

If you don't have 300 files approved this year then you will need to earn �500 before you qualify. Sorry for any confusion.

-Mat

In an earlier post you wrote that 1 Fotolia credit = $1 for the promotion. So it is 500 credits, and not �500?

BTW, I just passed the 300 approved files mark today.

Yes, my mistake. I apologize for the confusion on currency and earnings requirements. Congrats on the 300 approved file milestone.

-Mat

I understand different agencies require different information when indexing. In addition to the yes/no poll above would you please elaborate on your workflow? For those of you that do embed metadata with both a title and description, when submitting to Adobe Stock do you copy/paste your description in the title field as an additional step or do you simply submit with the title you had listed originally?

Thank you!

-Mat

I'd rather see Adobe/Fotolia use the description from my image metadata rather than the image title.

Its a pain in the ass having to copy and paste descriptions to each and every image upload.

[/quote]

Moments ago I posted some incorrect information about the impact of the title in Adobe Stock search. I have recently learned that there is some weight in Adobe Stock search based on the title. It's important to note the the title should only depict the core subject of the image using words that a customer would consider when trying to find it.

I'm curious how many contributors add a description in addition to a title in their metadata. I will start a new thread with a poll.

-Mat 

Hi Everyone,

Earlier today we released a time-saving feature to the Adobe Stock Contributor Portal. Adobe Sensei now detects what is in your image and recommends up to 3 titles for you to use automatically. What that means is that you can now upload a file to Adobe Stock with no metadata embedded and the system will have up to 3 titles for you to choose from. This is a bit different from the auto-keywords as the title won't automatically populate the title box. It is instead, a drop down option should you want the Sensei recommendation. With auto-categories, auto-keywords and now auto-titles you can theoretically upload content and submit it to Adobe Stock while spending virtually no time indexing.

Give it a try for yourself when you have a moment. I have been pretty impressed with the results I've seen so far.

-Mat Hayward

Hi Mat,
I live in Poland and my earnings on Fotolia site are shown only in Credits, and my earnings on Adobe site are shown only in Polish PLN. I couldn�t find a way to view from Poland my earnings in US dollars. So my question is: How many Fotolia credits equals $500?. I have earned 470 credits this year so far, so if 1 Fotolia credit = 1 USD, I hope to qualify soon. But please confirm.

Regards
Chris

1 Fotolia credit = $1 for the promotion. You are almost there.

-Mat

any update?

I promise you that when I have an update, I will post it here.

Thanks,

Mat

Hi all,

Sorry for the delayed response, I had to take Friday off. Judging from the intensity of the conversation it looks like I'll never be able to do that again! 

I will do my best to answer the questions listed here. If I missed something, let me know.

The first wave of codes were sent out on Thursday August 16. Anyone that met the required qualifications before August 3 received their code(s) then. A number of people have contacted me and said they didn't get the code. Most of those people did actually receive it, they just missed it because the sender was listed as "CompEXT" and was perceived to be spam. In some cases, it was actually sent to the spam folder so be sure to check there if you haven't gotten it.

The email address the code was sent to is the email associated with your Fotolia account. Some contributors learned they hadn't updated their email address in Fotolia after making a change and didn't think to check their old email. If you don't have a Fotolia account then the code would have been sent to the Adobe ID you set your account up with.

If you have met the qualifying requirements after August 3 then you will receive a code very soon. Likely this week though I don't know the exact date.

The requirements are to have had at least 300 images, vectors or videos approved in 2018 with a 50% approval rate or greater....OR (emphasis on the word "OR") to have earned at least $500 in commissions in 2018. The disclaimer to the latter qualifier is that you need to have had at least one asset approved in 2018. This is noted in the terms and conditions: https://stock.adobelanding.com/contributor-giveaway-terms/

To clarify...you do not need to upload 300 images, vectors or videos and also earn $500. It's one or the other to qualify and receive the code.

If you are confident you qualified before August 3 and you have checked your email archives for CompEXT and you have checked your spam folder and still don't see a code, please submit a ticket to Adobe Stock Contributor Support. You can do this by clicking the "Contact Us" link at the bottom of the contributor portal. Someone (likely me) will get back to you as quickly as possible. Please note, I cannot provide support through private messages in MSG and definitely not through Facebook messaging. I will no longer respond to requests sent to my personal Facebook page for this information (though feel free to follow me on Instagram @mathaywardphoto ...yes...I know...shameless personal plug )

There are still plenty of codes available to qualify for. If you haven't already met the criteria there is still time for both CC and CCP so get busy!  I promise I will let you know in this thread if we reach the cap.

Re @Uncle Pete: I'm reasonably certain that as long as you still have the disk or the software on your computer for the non-cloud version of PS it won't become invalidated from downloading the Creative Cloud version onto your machine. I have a request for a definitive confirmation of this and will let you know when I receive it.

Thanks everyone. I hope you are enjoying your software and look forward to seeing what you create with it!

Mat Hayward

Quote from: wds on August 23, 2018, 13:11

Quote from: derby on August 23, 2018, 13:08

Quote from: Jo Ann Snover on August 23, 2018, 12:11

I've checked and searched and nothing from CompEXT.

I didn't see anything about opening a case, but used the Contact Us from the contributor part of Adobe Stock, which I hope will get to the correct people

Exactly the same for me, thanks Matt for your help

This is weird. I searched my email and nothing there. However, when I was filling in my email search box, I started typint "CompEXT" and the field automatically got filled in with "[email protected]" indicating that there must have been an email from that address at some point. Nothing came back in my search...must have been deleted . Guess I will open a ticket as recommended

Okay, I just went on Adobestock site. I saw no way of opening a case, so I went into chat. The person at the other end wasn't even close to understanding the issue. I gave up and asked the representative if there was a way to put in a written request. The rep. said no, there is only chat and calling up an 800 number.

We don't have chat. You were at Adobe.com it sounds like. Go the the Adobe Stock Contributor Portal and click the link at the bottom of the page that says "contact us."

-Mat

Is there anyone else who is qualified who hasn't received a code?

I'm in that situation, but wondered if the codes didn't all go out at once for whatever reason and they're not yet done.

A suggestion would be that in the contributor section on Adobe Stock, they could note that you were qualified/not; coupon issued (and perhaps put the number there as well as in email) or not. It'd save wear and tear on support staff

I've heard from a number of contributors who did receive the code in email but overlooked it when it arrived. The name of the sender is CompEXT. Double check your inbox and if it's not there, check your spam folder. If not there either and you are sure you are qualified please open a case via the Adobe Stock Contributor Portal.

Thanks,

Mat

For months and months now the lowest commission I have gotten from Adobe is 29 cents. Today I got a 25 cent commission. Race to the bottom? Discounting and making the contributor pay for it? Has anyone else had this? 😞

The minimum payment of .29 you referenced is based on subscriptions and is determined on your rank.

The commission you noted was a Fotolia based credit sale which is paid a percentage based on your rank and the number of credits the customer used to purchase the file. The customer purchased an XS file for 1 credit. Your rank is silver so your commission % on credits sales is 25%. This has not changed in many years.

https://us.fotolia.com/Info/Contributors/Royalties

-Mat