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Messages - Shelma1

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2876
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 21, 2013, 18:27 »
Nothing's changed in several hours. Did it stall again? Can they not get one dev person to check in over the weekend?

2877
Shutterstock.com / Re: Down for Maintenance
« on: July 21, 2013, 14:34 »
I appreciate that Shutterstock tells people in advance that they'll be down for maintenance. Unlike some other sites experiencing PP anxiety.

2878
iStockPhoto.com / Re: Istock sales since price changes
« on: July 21, 2013, 14:30 »
I see they've now modified the headline, so that the files are half price "with credits." So if you buy without credits they're not half price? I don't see any legal disclaimers on the page.

I can't believe this wasn't reviewed by Getty's legal department before it went live. (I write this as a person who creates advertising headlines for a living.)

2879
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 21, 2013, 11:53 »
Only about 25% of my sales are in so far. The first 2/3 of the month...and a couple of days at the end...are still missing or way under reported.

2880
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 20, 2013, 07:06 »
"June's PP payments are still on track to be delivered on schedule." -Lobo

Oh yeah? I don't see any yet. And maybe 10% of my May payments so far. You think the other 190% are gonna come in this weekend? About as likely as me riding a unicorn.

2881
Are you sure it's from Shutterstock? What sort of "proof" are they looking for? It could be a scammer trying to get your SS# or credit card # or something.

2882
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 17, 2013, 12:30 »
I must say, if "Lobo" is in charge of contributor communications, he does an incredibly unprofessional job. People have legitimate concerns about not being paid and not getting accurate data about PP sales for the missing months. "Apples and fish sticks," "run on a treadmill" and other responses...are they supposed to be funny? "We sincerely apologize for the delay and are working our hardest to remedy the situation" is more like it.

Perhaps their ad agency or PR firm could take a shot at fixing iStock's IT issues (if that's what this is). Ads about half-price files and press releases about the new general manager are professionally done, well written, and ON TIME. Oh, apples and fish sticks,  I know, I know.

2883
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 16, 2013, 14:23 »
I wrote PAY ME.

2884
What about marketing? How does someone find your site?

2885
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 15, 2013, 16:47 »
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?

Of course. They have to pay us the money they owe us.

They seem to have wriggled out of a time scale in the ASA, so maybe this delay is not breach of contract.
ASA 5b
"In response to a written request, iStockphoto will endeavor to make payment of royalties in respect of purchased downloads of Accepted Exclusive Content on a monthly basis on or about the 15th day of the month following the purchase of Accepted Exclusive Content, except when sales reporting from a Distribution Partner is delayed, in which case payments will be made in the month following the date such sale is reported, provided such royalties aggregate a minimum of US$100, failing which royalties owing will be retained until they exceed such minimum."

The sales reporting was not delayed. Remember, lobo said last week that they'd be pushing through the royalties for both May and June. That means they already have the reporting for both months.

2886
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 15, 2013, 16:37 »
A quick Google search tells me that class actions are paid for out of the proceeds of the settlement (like personal injury lawsuits) and are indeed possible in Canada. Beyond that--for example, whether people outside Canada could join the suit-- probably would need an attorney to answer.

2887
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 15, 2013, 15:53 »
But they're owned by Getty...a U.S. corporation. Wouldn't a class-action suit in the U.S. be doable?

2888
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 15, 2013, 15:40 »
Exactly how much right do they have to withhold our money for so long? When can we consider it a breach of contract and is there anything we can do about it in terms of legal action?

Of course. They have to pay us the money they owe us.

2889
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 15, 2013, 11:40 »
My sales at shutterstock continue to rise every month, while my sales at iStock dropped by almost half this month (if the month continues as badly as it started).

2890
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 15, 2013, 11:37 »
I think I havent sold anything on thinkstock those two months. I see nothing yet. I cant even find the thread on IS to ask a question.

People reporting PP sales through the 9th of the month, does that mean up to the 9th, I had no sales because I see none?

It means the staff at iStock are incompetent. I have one sale around May 6th and I should have many dozens.

2891
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 15, 2013, 09:07 »
Getty Images contributor hotline: 206-925-6577.

Nobody answers the phone, but you can leave a voicemail.

This post will self-destruct in 15 minutes.

2892
Seems too time-consuming and complicated.

2893
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 14, 2013, 17:55 »
Come on, now. This is ridiculous. It's been weeks since we should have gotten PP royalties. Flooding and a holiday is no excuse. I live in one of the areas hardest hit by Sandy but still didn't miss any work deadlines. Our agency had no power, so they rented a room in a hotel with business facilities so people could meet there and keep working. Those of us without power were happy to be somewhere with heat and running water. Three days after the hurricane hit I was driving 3.5 hours each way (thanks to road closures and flooded tunnels) to work 13-hour days. I know Lobo thinks that's comparing "apples and fish sticks," but the rest of the world meets its deadlines. A show of effort by the IT department at iStock is long overdue.

2894
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 14, 2013, 11:36 »
Still nothing for me either. PP sales are usually 2/3 of my income at iStock. I find it disturbing that you cannot complain to your representative (iStock) about nonpayment of royalties without being banned from their forums.

I really feel badly for the full-time stock folks, whose bills still have to be paid on time despite not receiving their paychecks.

2895
iStockPhoto.com / Re: PP Sales Anxiety
« on: July 10, 2013, 16:07 »
I foresee a day when iStock is absorbed into Getty, and current exclusives have their content represented there. And the rest of us are either on the PP sites or out entirely.

Having seen merger after merger in the ad biz, the bigger agency almost always absorbs the smaller one and jettisons the employees who no longer fit in. Getty is keeping the artists they feel are worthy, beginning by "mirroring" their images. I'm not sure they want to be in microstock, really.

2896
This is difficult to believe, since they're also weeks late on Partner Program stats. I'm getting pretty paranoid about getting my money from them. They owe me more than $1500 right now.

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