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Author Topic: Google Analytics visit count inaccurate?  (Read 4100 times)

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« on: April 15, 2013, 10:44 »
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My site is new and it's first time i am using Google Analytics. I noticed that it counts number of pages view and records as  number of visitors. For example: when 1 visitor looking at 5 pages  it count as 5 visitors (all from the same location) with 1 pageview each. I see it in realtime and the next day it's exactly that reported in daily report. I dont have many visitors yet and that's why it's easy for me to see them individually in real time.  So i end up with more visitors than reality but the bounce rate is very high too, almost 100%.
Is this a normal way of counting or there is a problem with my account? i cant find answer in Google forum, there are more questions than answers over there, couldn't see how to contact customer service in google either. What is your experience with this? Any help would be greatly appreciated.


« Reply #1 on: April 15, 2013, 10:50 »
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LOL

If you ever succeed in making sense out of Google Analytics, please post.

It has all sorts of cool looking graphs and maps.  Want to see an outline of California? Easy.  Want to know how many hits you got today and where they came from? Sorry. 

« Reply #2 on: April 15, 2013, 17:03 »
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Who do you use for hosting? Most hosting platforms include a fairly robust analytic tool that is much easier to understand than Googly Analytics.

Leo Blanchette

« Reply #3 on: April 15, 2013, 17:18 »
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I'm not sure, but I think visits are considered as so many pageviews by the same person within a certain time frame.

So if they are visiting pages REALLY slowly (maybe like 10 minutes between page views) then it might be counting as separate visits.

« Reply #4 on: April 15, 2013, 17:27 »
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I'm not sure, but I think visits are considered as so many pageviews by the same person within a certain time frame.

So if they are visiting pages REALLY slowly (maybe like 10 minutes between page views) then it might be counting as separate visits.
With buyers like these it'll take a while to cover hosting costs though...  :P

« Reply #5 on: April 15, 2013, 17:51 »
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Who do you use for hosting? Most hosting platforms include a fairly robust analytic tool that is much easier to understand than Googly Analytics.

I am with photoshelter, as far as i know they only show number of views of each images, no time line.

« Reply #6 on: April 15, 2013, 17:53 »
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I'm not sure, but I think visits are considered as so many pageviews by the same person within a certain time frame.

So if they are visiting pages REALLY slowly (maybe like 10 minutes between page views) then it might be counting as separate visits.

That's what i understand too, but here, even if 5 pages are within 1 min, it's considered 5 visitors, i wonder if there is any setting that i overlooked.

« Reply #7 on: April 15, 2013, 19:56 »
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It's my understanding that if someone visits your site twice within 20 minutes, that would be counted as 1 unique visitor with 2 visits total.

If they visit your site, leave and come back more than 20 minutes later, that would count as 2 unique visitors with 2 visits.

« Reply #8 on: April 15, 2013, 20:58 »
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It's my understanding that if someone visits your site twice within 20 minutes, that would be counted as 1 unique visitor with 2 visits total.

If they visit your site, leave and come back more than 20 minutes later, that would count as 2 unique visitors with 2 visits.

That's what Google say , in fact it's 5 min in real time and 30 min for daily report. So obviously something wrong with mine. Also, the first page is the correct traffic source, and all the next one from the same visitor are counted as "direct", so my data are totally useless. The thing is they dont even have an option to contact and ask for a fix.

« Reply #9 on: April 16, 2013, 02:39 »
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I don't think it helps traffic reporting that my homepage = "mydomain.com" -- but separate gallery and image pages  = "mydomain.photoshelter.com/....."

Plus, ever since I added extra tracking code suggested on g.a. site to get more precise traffic reporting, # of visits reported increased, but larger percent show up as 1 page, 0 seconds, new visitor (including times it can't be so).
« Last Edit: April 16, 2013, 02:52 by ann »

PaulieWalnuts

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« Reply #10 on: April 16, 2013, 04:55 »
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I have a Photoshelter account too and Google analytics seems inconsistent. It has weird jumps and dips. And when I look at Google webmaster traffic the stats are totally different for the same site.

« Reply #11 on: April 16, 2013, 12:54 »
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Thanks, guys, i see now that is probably due to the fact that i use my own domain.


 

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