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Agency Based Discussion => Shutterstock.com => Topic started by: zebra007 on February 06, 2021, 11:37

Title: Anyone get paid from SS yet?
Post by: zebra007 on February 06, 2021, 11:37
Anyone get paid from SS yet?, and there was a payment email to notify me two days ago. Thank you.
Title: Re: Anyone get paid from SS yet?
Post by: Travelling-light on February 06, 2021, 13:51
Yes, arrived in Payoneer on Friday evening, UK time.

Colin
Title: Re: Anyone get paid from SS yet?
Post by: gnirtS on February 06, 2021, 13:51
Money arrived in my Paypal on 5th Feb.
Title: Re: Anyone get paid from SS yet?
Post by: emjaysmith on February 06, 2021, 14:00
Yes, through Paypal in UK
Title: Re: Anyone get paid from SS yet?
Post by: Mimi the Cat on February 06, 2021, 15:48
Paypal received this morning.
Title: Re: Anyone get paid from SS yet?
Post by: zebra007 on February 08, 2021, 05:35
Why i did not get paid yet? :'(
Title: Re: Anyone get paid from SS yet?
Post by: SpaceStockFootage on February 08, 2021, 05:50
Not got mine yet. Paypal, over the minimum, reset to zero, got the email saying my earnings had been calculated, tax info up to date, no refunds, correct Paypal address in my account. Does say the 15th officially (even though it never is) so will give it a week and drop them a line.
Title: Re: Anyone get paid from SS yet?
Post by: zebra007 on February 08, 2021, 11:35
Not got mine yet. Paypal, over the minimum, reset to zero, got the email saying my earnings had been calculated, tax info up to date, no refunds, correct Paypal address in my account. Does say the 15th officially (even though it never is) so will give it a week and drop them a line.
Thank you all.I think SS will pay 15th officially too. :-\
Title: Re: Anyone get paid from SS yet?
Post by: Noedelhap on February 09, 2021, 12:44
Haven't been paid yet either. They should pay before the 15th so they're not overdue, but usually it appears in my Paypal no later than the 7th of the month.
Title: Re: Anyone get paid from SS yet?
Post by: alijaber on February 09, 2021, 16:56
Payoneer, paid at 5th
Title: Re: Anyone get paid from SS yet?
Post by: PokemonMaster on February 10, 2021, 00:11
It's Feb, 10 and I still have no payment. It is already later than it was in Jan, but I see no holidays around :(
Title: Re: Anyone get paid from SS yet?
Post by: zebra007 on February 10, 2021, 04:19
Waitinggggggg. :'(
Title: Re: Anyone get paid from SS yet?
Post by: flywing on February 10, 2021, 05:41
Received mine on 5th, PayPal.
Title: Re: Anyone get paid from SS yet?
Post by: Julied83 on February 10, 2021, 08:42
No.
Title: Re: Anyone get paid from SS yet?
Post by: Jens G on February 10, 2021, 10:09
They probably can't afford to pay us  :-X
Title: Re: Anyone get paid from SS yet?
Post by: SpaceStockFootage on February 10, 2021, 10:47
They probably can't afford to pay us  :-X

Highly unlikely. Q4 results will be out tomorrow, but they made more profit in Q3 2020 than the whole of 2019, so they're not short of a bob or two!
Title: Re: Anyone get paid from SS yet?
Post by: Julied83 on February 12, 2021, 10:27
nothing again on my paypal
Title: Re: Anyone get paid from SS yet?
Post by: zebra007 on February 12, 2021, 11:50
nothing again on my paypal
15 th make therm a call. >:(
Title: Re: Anyone get paid from SS yet?
Post by: Togo on February 12, 2021, 18:36
It's absurd...
I got the below reply from them after I contacted them:
====================================
"I understand your concern regarding your payment and I apologize for the inconvenience caused to you.

Please be informed that there was an issue with the Jan 2020 payment ($$$). The payment will automatically be reissued in the next cycle (March 2021).

If you have any other concerns, please do not hesitate to contact us.
============================================

Now what we do?
Title: Re: Anyone get paid from SS yet?
Post by: Noedelhap on February 13, 2021, 05:16
It's absurd...
I got the below reply from them after I contacted them:
====================================
"I understand your concern regarding your payment and I apologize for the inconvenience caused to you.

Please be informed that there was an issue with the Jan 2020 payment ($$$). The payment will automatically be reissued in the next cycle (March 2021).

If you have any other concerns, please do not hesitate to contact us.
============================================

Now what we do?

What the...? Can they just do that? Why aren't contributors being informed about this?
Title: Re: Anyone get paid from SS yet?
Post by: Togo on February 13, 2021, 05:31


What the...? Can they just do that? Why aren't contributors being informed about this?

No idea..Just wonder anyone got the same issue like me or not?
Also wonder what kind of issue SS really got with my payment after so many years?
Title: Re: Anyone get paid from SS yet?
Post by: Togo on February 13, 2021, 05:37
Anyone get paid from SS yet?, and there was a payment email to notify me two days ago. Thank you.

Hi Zebra,
Have you got yours now? Have you contacted them if not?
My payment is not with me till now, and they said it won't be with me till next month's payday...
Title: Re: Anyone get paid from SS yet?
Post by: okili76 on February 13, 2021, 05:45
I did not get payment either, I contacted them and and they have respond this:

"It appears that there has been a delay with some payments this month, and a lot of contributors still haven't been paid yet. Provided your payment account settings are correct, funds should be forthcoming by the 15th."
Let's hope that will get our money till monday.
Title: Re: Anyone get paid from SS yet?
Post by: gnirtS on February 13, 2021, 06:30
This combined with the huge number of large value amendments people are reporting looks either like large scale fraud they're still trying to fix or the level reset utterly screwing up their systems.

Either is shameful.  Delaying payment due to their mistakes.
Title: Re: Anyone get paid from SS yet?
Post by: Noedelhap on February 13, 2021, 06:35
I did not get payment either, I contacted them and and they have respond this:

"It appears that there has been a delay with some payments this month, and a lot of contributors still haven't been paid yet. Provided your payment account settings are correct, funds should be forthcoming by the 15th."
Let's hope that will get our money till monday.

I received the same response from online support. But these are from fellow contributors and they don't work for SS, so I guess we'll have to wait until Monday to find out.
Title: Re: Anyone get paid from SS yet?
Post by: okili76 on February 13, 2021, 06:52
I received the same response from online support. But these are from fellow contributors and they don't work for SS, so I guess we'll have to wait until Monday to find out.

Thank you for replay. We will see on Monday but I am not so hopefull
Title: Re: Anyone get paid from SS yet?
Post by: PokemonMaster on February 13, 2021, 07:36
This is ridiculous. They reported an amazing Q4, bought Turbosquid, cut the earnings, levels and now they just can't pay in time? Their greed and instability is really beyond the line! Why do SSTK still have this price?
It's good that I have Adobe and some others backing me up.
Title: Re: Anyone get paid from SS yet?
Post by: Togo on February 13, 2021, 07:49


I received the same response from online support. But these are from fellow contributors and they don't work for SS, so I guess we'll have to wait until Monday to find out.

The response I got was from SS's worker...
Title: Re: Anyone get paid from SS yet?
Post by: Togo on February 13, 2021, 07:52
This is ridiculous. They reported an amazing Q4, bought Turbosquid, cut the earnings, levels and now they just can't pay in time? Their greed and instability is really beyond the line! Why do SSTK still have this price?
It's good that I have Adobe and some others backing me up.

I'm also worrying about that maybe they won't pay finally...
Title: Re: Anyone get paid from SS yet?
Post by: zebra007 on February 13, 2021, 11:42
Anyone get paid from SS yet?, and there was a payment email to notify me two days ago. Thank you.

Hi Zebra,
Have you got yours now? Have you contacted them if not?
My payment is not with me till now, and they said it won't be with me till next month's payday...
I did not get payment yet.So i think will waiting for 15th.
Title: Re: Anyone get paid from SS yet?
Post by: cascoly on February 13, 2021, 13:04
one glitch & conspiracies come out of the woodwork!  they missed a payment --  likely due to a software problem. such systems usually aren't setup to run a unique payment & it would take longer to fix the software than to just combine payments. 

no need to ascribe sinister intent - would there be the same response if this happened with adobe?
Title: Re: Anyone get paid from SS yet?
Post by: PokemonMaster on February 14, 2021, 04:55
they missed a payment
I wonder, is it possible to miss the payment to office worker? I guess, it's just breaks the law.
Also, I don't see any official statements or apologies. And we will not see it until we raise a wave in forums and social networks.
Title: Re: Anyone get paid from SS yet?
Post by: Julied83 on February 14, 2021, 07:42
My angryness is coming
Title: Re: Anyone get paid from SS yet?
Post by: cathyslife on February 14, 2021, 11:58
one glitch & conspiracies come out of the woodwork!  they missed a payment --  likely due to a software problem. such systems usually aren't setup to run a unique payment & it would take longer to fix the software than to just combine payments. 

no need to ascribe sinister intent - would there be the same response if this happened with adobe?

Seriously? I was with them from 2004 until last year when I deleted and closed. NOT ONCE did they miss or be late in paying. They gave until the 15th, but I canít remember a time when they didnít pay the first week of the month, soon after the pmt calc email came.

Iím going with greed. All those huge salaries at the top are bleeding them dry. But really, werenít the pay cuts and the Jan. reset warning enough that shite was coming? SMH
Title: Re: Anyone get paid from SS yet?
Post by: Julied83 on February 15, 2021, 07:06
We are the 15th and nothing in my paypal from Shutterstock.
Title: Re: Anyone get paid from SS yet?
Post by: Julied83 on February 15, 2021, 14:31
 >:( Their response

I understand your concern regarding your payment and I sincerely apologize for the inconvenience caused to you.

I checked our records, and unfortunately the payment for your January earnings did not successfully go through due to a technical error. It will be automatically reissued in the February payment cycle and you should expect to receive it by March 15. Our current payment systems do not permit us to reissue payments outside of the regular monthly schedule. We apologize for this delay and any inconvenience it may cause.

If you have any further questions, please do not hesitate to reach out to us.

Thanks,
Shilpi
Shutterstock Contributor Care Team 
Title: Re: Anyone get paid from SS yet?
Post by: Noedelhap on February 15, 2021, 14:37
Same here, I received no money this month.

What a joke, not even a heads-up, no email, nothing.
Title: Re: Anyone get paid from SS yet?
Post by: ShadySue on February 15, 2021, 15:06
>:( Their response

I understand your concern regarding your payment and I sincerely apologize for the inconvenience caused to you.

I checked our records, and unfortunately the payment for your January earnings did not successfully go through due to a technical error. It will be automatically reissued in the February payment cycle and you should expect to receive it by March 15. Our current payment systems do not permit us to reissue payments outside of the regular monthly schedule. We apologize for this delay and any inconvenience it may cause.

If you have any further questions, please do not hesitate to reach out to us.

Thanks,
Shilpi
Shutterstock Contributor Care Team

That is officially, and not just imo (as it has always been) "worse than  iStock". They can use that as their tagline for a reasonable royalty.

Dear Mortgage company/Gas/Electricity supplier/Credit Card issuer~
I checked and unfortunately my payment did not go through.
My system does not allow me to make a payment outwith my regular schedule, so you'll be paid next month.
I apologise for the delay and any inconvenience it might cause.


Do these companies share the same incompetent tech team?
Title: Re: Anyone get paid from SS yet?
Post by: Jens G on February 15, 2021, 15:55
I just checked my tax form at SS.

It was approved january 2018, and according to the FAQ valid for 3 years. So it expired january 2021.

Maybe that explains why I haven't been payed yet in february? There has not been any notification from SS about the expired tax form, even though the FAQ say they will notify.

I have filled out a new tax form now, and it has been approved.

Title: Re: Anyone get paid from SS yet?
Post by: PokemonMaster on February 16, 2021, 00:49
It was approved january 2018, and according to the FAQ valid for 3 years. So it expired january 2021.
Maybe that explains why I haven't been payed yet in february?
Maybe. But it's definitely not our case.

I got official response from support too. SS will pay next month. And now I am not sure, how to pay rent this month. Luckily, I have some backup until iStock payout. But now I will have to delay all big payments, taxes, etc.
Well, a good preparation to live without SS's piece of pie. Which will come soon.
Title: Re: Anyone get paid from SS yet?
Post by: sauletas on February 16, 2021, 02:55
My tax form expired on January 2021 too. There was no reminders from SS about that. Maybe it is payment bug related with tax form.

Title: Re: Anyone get paid from SS yet?
Post by: Julied83 on February 16, 2021, 07:19
My taxes form is not expired and I got my payment next month.  >:( What can be worst now with SS ?
Title: Re: Anyone get paid from SS yet?
Post by: Dodie on February 16, 2021, 12:58
My tax form expired on January 2021 too. There was no reminders from SS about that. Maybe it is payment bug related with tax form.

As I understand, if you are not a US citizen, the tax form can't expire on January of the year because:

Quote
How often do I have to submit a W-8?

A W-8 form is only valid for 3 calendar years, as per Internal Revenue Service (IRS) regulations.
https://support.submit.shutterstock.com/s/article/W-8-Frequently-Asked-Questions?language=en_US (https://support.submit.shutterstock.com/s/article/W-8-Frequently-Asked-Questions?language=en_US)
I don't remember SS ever sending out a reminder email, Bigstock on the other hand, was asking for a new form every second year.
Title: Re: Anyone get paid from SS yet?
Post by: SpaceStockFootage on February 16, 2021, 17:46
When people are saying it's expired in January, I'm pretty sure they're saying that it's expired at midnight on the 31st of December.
Title: Re: Anyone get paid from SS yet?
Post by: Noedelhap on February 16, 2021, 18:38
The weird thing is that SS has never once in my entire SS career failed to pay, in fact they were always right on time (around the 7th of each month).
Title: Re: Anyone get paid from SS yet?
Post by: Evaristo tenscadisto on February 16, 2021, 18:58
Kind strange to see contributors not being payed and same time SS claims better income wins...

Shutterstock Q4 Investor Report February 2021 is already online here:  (https://content.shutterstock.com/investor-report/index.html)

Anyway i do find interesting in investor plan the idea of start to monetize data assets too... did i get this right?