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Author Topic: Creddential number answer time ?  (Read 1358 times)

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« on: December 08, 2015, 15:40 »
Credential number answer time ?
that is the question...
I sent it  a while ago and was wondering how long should I wait before thinking it got lost.

Shot an event and submit editorial ... rejected... got the credential information that I sent to shutterstock then I wait.
The content might get old before I get the confirmation... that is odd :(

How long are you waiting for it ?

« Reply #1 on: December 08, 2015, 17:32 »
I went through that during the summer period,and it took them 2-3 days to get back to me asking me additional information (which i already had provided in the 1st email btw) and another couple of days after that for confirmation where i was told to reupload.
How many days since you mailed them?Be aware that they seem to be having massive quotas lately,even curation is taking way too long.

« Reply #2 on: December 08, 2015, 20:13 »
since 3 days...
But I taught that editorial stuff was quick especially with credentials.
I'll wait 2-3 more days then ask again I guess... or receive the case number.

I have videos uploaded since more than a week, I don't know what happen !
that's really weird, I could upload 2 videos monday... 5 2 days later... 5 other during the week-end and everything get reviewed at the same time.

I was wondering if when you get to a certain amount of videos you get more urgent to review (no... but funny to think about it) !


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