MicrostockGroup
Agency Based Discussion => Shutterstock.com => Topic started by: aetb on December 08, 2015, 15:40
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Credential number answer time ?
that is the question...
I sent it a while ago and was wondering how long should I wait before thinking it got lost.
Shot an event and submit editorial ... rejected... got the credential information that I sent to shutterstock then I wait.
The content might get old before I get the confirmation... that is odd :(
How long are you waiting for it ?
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I went through that during the summer period,and it took them 2-3 days to get back to me asking me additional information (which i already had provided in the 1st email btw) and another couple of days after that for confirmation where i was told to reupload.
How many days since you mailed them?Be aware that they seem to be having massive quotas lately,even curation is taking way too long.
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since 3 days...
But I taught that editorial stuff was quick especially with credentials.
I'll wait 2-3 more days then ask again I guess... or receive the case number.
I have videos uploaded since more than a week, I don't know what happen !
that's really weird, I could upload 2 videos monday... 5 2 days later... 5 other during the week-end and everything get reviewed at the same time.
I was wondering if when you get to a certain amount of videos you get more urgent to review (no... but funny to think about it) !
:D