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Author Topic: Email from SS - Regarding Repeated Words and Phrases in Image Titles  (Read 38072 times)

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« Reply #100 on: June 30, 2016, 16:29 »
0
I'm going to go through my images tonight to check all the titles. It won't be fun, but it's necessary.

The "Image Gallery Stats" page allow people to review 20 image titles at a time. I think I can go through it in an hour or 2.
Well good luck, sounds like you have a small and well organized port:-)

1900 images. I think once I get into rhythm, I can probably go through a page in less than 30 seconds in most cases. If I run into an offending image, it'll take 30 seconds to fix. I don't think it'll take very long.


steho

  • Please take a look at my website
« Reply #101 on: June 30, 2016, 16:32 »
0
Some animal species have latin names in which the first and second name are the same, is that considered spam?
Anyway SS better come up with the files involved, I'm not going through all my files, since I never change my titles after approval. If my account gets suspended so be it, it's not like SS is my biggest earner.
Could be that! I have the eurpean cranes and I provided the latin name Grus grus...bestseller but maybe delete it from shutterstock...


Skickas frn min iPhone via Tapatalk

« Reply #102 on: June 30, 2016, 16:39 »
+1
I didn't get email.

« Reply #103 on: June 30, 2016, 16:41 »
0
probably in your SPAM folder haha

dbvirago

« Reply #104 on: June 30, 2016, 16:42 »
0
My mistake on the uploader. I forget with agency populates what. Wish they all would pull from the correct field. I have a filename, a title and a description. My descriptions are much longer than my titles but still aren't spammy. 

This has gotten outrageous. Each week, it's a new screwup. There will likely be an apology once someone actually checks in.

time to start contacting board members.

http://investor.shutterstock.com/phoenix.zhtml?c=251362&p=irol-govboard

« Reply #105 on: June 30, 2016, 16:46 »
+8
Blithering idiots. I am with them since 2007 and have 21.000 images in my portfolio. "We found something somewhere, fix it or else" is utter bullsh!t. I sent an email demanding a specific list of the "troublesome" images. I never spammed, not even in keywords, let alone description.

« Reply #106 on: June 30, 2016, 16:48 »
0
If their amazing script consider spam repeated words like "the" or "to" anyone here who have an editorial picture with proper caption written in a correct grammar is an evil spammer ;D

« Reply #107 on: June 30, 2016, 16:51 »
0
probably in your SPAM folder haha

Nope, haha

« Reply #108 on: June 30, 2016, 16:53 »
+3
Got the email too, in my "spam" folder'! All my images are 100% with unique title, there are some that have one word present 2 times, like "normal knee versus arthritic knee" - if they call it spam they 'd better delete their entire collection. This is crazy!

« Reply #109 on: June 30, 2016, 16:59 »
0
I got this too, and my descriptions basically NEVER have repeat words... NONE. Some lame automatic mailing malfunction...

Noedelhap

  • www.colincramm.com

« Reply #110 on: June 30, 2016, 17:00 »
0
Got the e-mail too. I'll wait for more information before wasting time on checking my files. I know I'm not spamming double words so I expect this is a major mistake by SS.

« Reply #111 on: June 30, 2016, 17:07 »
0
I was just as shocked as everyone else to get the message.  The only thing I can imagine is that there might be duplications in editorial titles.  For example, I have some that were shot in Colonial Williamsburg, so they have Williamsburg in the title for the mandatory location but "Colonial Williamsburg" in the description since that is the name of the actual place - it has the name of the city and there is no way to leave it off (and still make sense).  I hope a human will look at any accounts to be deleted and sort out that kind of error.

« Reply #112 on: June 30, 2016, 17:08 »
+2
i got a pm from laurin rinder telling me he had heard that ss is preparing the company to be sold off, this was related to the amount of images they are accepting, so this could be related, having 77000 contributors work for them, cleaning up titles, so they look nice and clean and buffed up before they put themselves in the store window

« Reply #113 on: June 30, 2016, 17:09 »
+2
Anyone else got this? Me and some other guys I know just did and I have no idea why...

...

I do my captioning/keywording painstakingly, manually and I don't know of any images where I would repeat any words in titles or captions. Besides, all my images go through normal review process and I didn't even know you could edit them afterwards.  :o I'll reply to SS and ask them if they can give me an example from my port where I repeat words.

this just happened to me: this is an intimidating and very random letter: there is NO link provided, no list of titles, no files, no evidence; nothing to prove there is a REAL problem. They say they "are aware of".

Some examples, please?

I'm exactly in your same situation! of course this kind of behavihour makes me think these companies have too much power over my work. They could simply say "you suck". And stop me from earn money, without further explanation.

I have LOTS of files. I think they have some kind of not-human automated tool that counts words: suppose you wrote "over and over" ... you repeated "over" twice. This is not spamming. Of course writing "OF" a pair of times in a sentence is possible. This is NOT spam.

Instead of spreading FUD they could check phisical spamming (really repeated icons) ... I'm really frightened: and this is not something you have to grow up with a business partner. You have tu SUPPORT them.

I've read that letter and felt so sad. Because it seems they are not speaking about something they REALLY checked or spotted. They didn't READ titles.

What can I do? What's the problem? WHERE is that problem? SS showed his ... dark side :(

« Reply #114 on: June 30, 2016, 17:11 »
+2
I was just as shocked as everyone else to get the message.  The only thing I can imagine is that there might be duplications in editorial titles.  For example, I have some that were shot in Colonial Williamsburg, so they have Williamsburg in the title for the mandatory location but "Colonial Williamsburg" in the description since that is the name of the actual place - it has the name of the city and there is no way to leave it off (and still make sense).  I hope a human will look at any accounts to be deleted and sort out that kind of error.

Yes, and that only happens because we have to follow THEIR stupid format for editorials!

« Reply #115 on: June 30, 2016, 17:12 »
0
Blithering idiots. I am with them since 2007 and have 21.000 images in my portfolio. "We found something somewhere, fix it or else" is utter bullsh!t. I sent an email demanding a specific list of the "troublesome" images. I never spammed, not even in keywords, let alone description.

definitely.

« Reply #116 on: June 30, 2016, 17:15 »
+2
I received the same email and I have already wrote to ss. This is very sad. After years working with them, I was shocked to receive such a threat for something that I never did!


ShadySue

  • There is a crack in everything
« Reply #117 on: June 30, 2016, 17:29 »
+6
I'm dying to know if the cannabis bloke has had any sort of threat.  ::)

« Reply #118 on: June 30, 2016, 17:31 »
0
Are we sure that this email is even coming from Shutterstock? I get so many phishing emails from everyone else. This almost sounds like a hack, scam, or whatever. Besides, when did Shutterstock start using titles on their consumer side?
« Last Edit: June 30, 2016, 17:35 by download »

« Reply #119 on: June 30, 2016, 17:35 »
+2
Are we sure that this email is even coming from Shutterstock. I get so many phishing emails from everyone else. This almost sounds like a hack, scam, or whatever. Besides, when did Shutterstock start using titles on their consumer side?

A Shutterstock employee posted in their forums saying people could write to support to ask for a list of images identified, effectively acknowledging the sad little e-mail with no useful details came from them.

Shutterstock takes the description field from ITPC and uses it as the title (has been doing this all along). So they call it a title, even though that's not the field it came from.

dbvirago

« Reply #120 on: June 30, 2016, 17:37 »
+3
Yeah, I'm also posting on Twitter and Facebook and they are saying to contact support. Last email to support took 2 weeks to get a canned response. How could that possibly be helpful?

« Reply #121 on: June 30, 2016, 17:40 »
+2
Yeah, I'm also posting on Twitter and Facebook and they are saying to contact support. Last email to support took 2 weeks to get a canned response. How could that possibly be helpful?

this is great.
I'm going to blog this.

and of course I CAN do THIS in a very spammy way.

And I'm very motivated.

« Reply #122 on: June 30, 2016, 17:43 »
0
Are we sure that this email is even coming from Shutterstock. I get so many phishing emails from everyone else. This almost sounds like a hack, scam, or whatever. Besides, when did Shutterstock start using titles on their consumer side?

A Shutterstock employee posted in their forums saying people could write to support to ask for a list of images identified, effectively acknowledging the sad little e-mail with no useful details came from them.

Shutterstock takes the description field from ITPC and uses it as the title (has been doing this all along). So they call it a title, even though that's not the field it came from.

Well, that's just very sad then. I'll wait until they get their act together and then respond accordingly. Considering how much my sales at Shutterstock have dwindled over the years it's certainly not going to be worth wasting my time doing anything about titles, descriptions, or any other metadata in my portfolio - especially when the exact same metadata is being used without complaint by at least 6 other agencies. And while I'm on the subject and unless I'm missing something (as I was with their stupid title creation plan), how the heck do you edit the metadata there? I admit I haven't been actively nuturing and pruning my portfolios at any microstock websites in recent years but from what I remember almost every other site was much more user friendly when it came to editing your photos on their site. I looked just now and maybe it's not easy to find but I couldn't find any link or menu to access the data and edit it.

Okay - just figured out the extremely time consuming, convoluted, and inefficient way to edit the metadata in my photos, not that I actually need to.
« Last Edit: June 30, 2016, 18:20 by download »

gillian vann

  • *Gillian*
« Reply #123 on: June 30, 2016, 17:44 »
+3
Yes I got this, very strange email and I replied saying "thanks for insulting me". What a joke! I don't spam and i've no intention of wasting my time looking for some innocent title that might have fit whatever witch hunt search they did. pfft.  for the pissy amount I make each month I will not waste my time.

« Reply #124 on: June 30, 2016, 17:47 »
0
yup, got it too and haven't uploaded any new material in about 3 years.


 

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