Author Topic: Keywords missing !! (Read 5238 times)

Thomas from France · « **on:** February 01, 2017, 16:03 »

Hi ,
I've just noticed that many of my popular pictures have missing keywords. Some of them have only two !!

what !!??

Edit : this appear on buyer page, in catalog manager it seems ok.

dpimborough · « **Reply #1 on:** February 01, 2017, 16:09 »

Yes I see it too!

* what a crowd of idiots they have running that place!

Photostock hunter · « **Reply #2 on:** February 01, 2017, 16:11 »

I have the same problem, most of my popular photos have only few keywords...It can be related with so low sales today!

Dumc · « **Reply #3 on:** February 01, 2017, 16:13 »

Same here

Photostock hunter · « **Reply #4 on:** February 01, 2017, 16:21 »

I have reported this bug to support, see what happen.

kaboom · « **Reply #5 on:** February 01, 2017, 16:29 »

The images are still searchable with all your keywords. Try it. The keywords are just not shown under the thumbnail. So I suppose buyers can still find the images in searches using the keywords which are just not visible. I dont know... I dont have the nerves for this anymore...

qunamax · « **Reply #6 on:** February 01, 2017, 16:36 »

Me too, my best sellers are left with only two or three keywords!

dpimborough · « **Reply #7 on:** February 02, 2017, 00:39 »

Of all the dumb bugs SS has on their site this is the worst.

I often click on keywords under images to search for related items or subjects

descent · « **Reply #8 on:** February 02, 2017, 01:05 »

I have the same

Stockmaan · « **Reply #9 on:** February 02, 2017, 01:49 »

Quote from: baran on February 02, 2017, 01:05

I have the same

I have the same. x2

Stockmaan · « **Reply #10 on:** February 02, 2017, 01:50 »

on SS forum:

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/#entry1446826

Thomas from France · « **Reply #11 on:** February 02, 2017, 01:57 »

Quote from: Stockmaan on February 02, 2017, 01:50

on SS forum:

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/#entry1446826

They seem to be unable to fix it.

How many things like that are we supposed to accept !?

Dumc · « **Reply #12 on:** February 02, 2017, 02:01 »

Looks like their new head of IT should spend more time with his family too.

Jo Ann Snover · « **Reply #13 on:** February 02, 2017, 03:54 »

The keywords aren't shown properly for any image that has sold. I posted what I found here

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/?p=1592498

skyfish · « **Reply #14 on:** February 02, 2017, 06:19 »

Put testing on head of a client/contributor. Latest trend which does development cheaper.

Pauws99 · « **Reply #15 on:** February 02, 2017, 06:28 »

Quote from: Thomas from France on February 02, 2017, 01:57

Quote from: Stockmaan on February 02, 2017, 01:50
on SS forum:

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/#entry1446826

They seem to be unable to fix it.

How many things like that are we supposed to accept !?

Too busy making pointless changes to the earnings table

Pauws99 · « **Reply #16 on:** February 02, 2017, 06:33 »

Wonder why thats why have been getting sales of ancient stuff thats never sold...who knows!?

Pauws99 · « **Reply #17 on:** February 02, 2017, 07:00 »

Quote from: qunamax on February 01, 2017, 16:36

Me too, my best sellers are left with only two or three keywords!

Me too though if I do a search on keywords that "aren't there" I can find them so hope buyers can too. Ridiculous from the market leaders and supposedly technology experts.

trek · « **Reply #18 on:** February 02, 2017, 07:00 »

For many images - I only see a few keywords in Image Gallery Stats or under the image in Earnings By Date. When I go to edit photo all the keyword are there... Not sure what to make of it.

dpimborough · « **Reply #19 on:** February 02, 2017, 14:06 »

They're back again

Thomas from France · « **Reply #20 on:** February 02, 2017, 14:24 »

Back to normal here.
Please ss stop playing with ou nerves.

kaboom · « **Reply #21 on:** February 02, 2017, 14:25 »

yeah, thanks the Microstock God! So there is someone working there after all....

MicrostockGroup Sponsors

Author Topic: Keywords missing !! (Read 5238 times)

Thomas from France

dpimborough

Photostock hunter

Dumc

Photostock hunter

kaboom

qunamax

dpimborough

descent

Stockmaan

Stockmaan

Thomas from France

Dumc

Jo Ann Snover

skyfish

Pauws99

Pauws99

Pauws99

trek

dpimborough

Thomas from France

kaboom

Related Topics

Sponsors

Microstock Poll Results

Sponsors