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Login problem

Started by rooby, July 15, 2014, 11:03

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rooby

Hi to all,

Since last night I have problems with login. It says that I entered wrong username or password. When try to reset password I get message that my email address cannot be found in database. Have anyone else issue like this? Thank you

leo83


Shelma1

Yes, me too. I mentioned it in their forums. For me the issue is only with the home page...I can log in to the contributor page ok.

rooby

It was same issue for me. I can login into contributor part of site. I didn't pay attention where am I :D

mojaric

the big problem imho is that if buyers can't log in we don't get downloads  ???

Maximilian

hm no problems here

7Horses


Shelma1

Maybe they've changed the login process? It seems contributors can't sign in from the buyer page.

http://submit.shutterstock.com/forum/viewtopic.php?t=140341

gnirtS

Something has changed.  My android based stock sales apps can no longer sign in and the web based one goes to an initial different url before redirecting now.

Sent from my Nexus 7 using Tapatalk


etudiante_rapide

i log in several times daily and has never once had a problem.
but i noticed you mentioned smart phones, so maybe that's why, as i am still and always using my old desktop
and firefox (not always the updated ones, as i am lazy at updates).